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★★★★★
787 reviews across 4 offices and 1 platform
Tim Russ & Co has four offices, in Beaconsfield, Wendover, Thame and Hazlemere. Together they have 787 reviews on 1 platform, rated 4.9 out of 5 overall.
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Tim Russ & Co's four offices, most reviewed first. Each has its own page.
Showing 784 reviews on Google only. Show every review
5/5
GoogleHelpful, prompt, professional and kind. I would not hesitate to recommend their services.
Thank you for your review. We are delighted you are pleased with the service and look forward to assisting you where we can going forward
5/5
GoogleI’ve had a wonderful experience with Tim Russ & Company in Thame. Ellie and Isabella have been incredibly helpful and communicative throughout the whole process. I’d happily recommend them!
5/5
GoogleWe had the pleasure of being assisted by John Horton in our purchase. He was knowledgeable, responsive and able to keep the chain moving. We really appreciate John’s help and would recommend him to anyone looking for an estate agent.
5/5
GoogleI have had outstanding service throughout my tenancy from Kathi and Sue. They really stand out amongst the team and go above and beyond to help with any issues! Very prompt.
5/5
GoogleThanks so much to Rob for helping us with our move. He's been absolutely brilliant throughout the process and made things a lot easier with his great communication - very quick to reply to our emails and queries! Thoroughly recommend the Tim Russ Company!
Thanks for your feedback and we are delighted you were pleased with Rob and the service you had from us. Enjoy your new home!
5/5
GoogleGreat service and letting experience! Additional thank you to Kathi and Sue for their support during our letting period. Would highly recommend their services!
Thank you for your lovely feedback on Kathi and Sue, it's wonderful to see such dedicated people get recognition. Enjoy your new home!
5/5
GoogleI’ve had a really positive experience with Tim Russ and would especially like to mention Kathi, who has been absolutely amazing throughout. Kathi always goes above and beyond to help, responds incredibly quickly, and is consistently kind, friendly and professional. She genuinely makes things so much easier and is always happy to help whenever needed. It’s not often you come across someone who is this reliable and lovely to deal with. Kathi is a real asset to Tim Russ, and I’m very grateful for all her help. I would definitely recommend Tim Russ based on my experience!
Thank you Marta for this wonderful review of the team and Kathi. It's always a pleasure to see such positive feedback and the team are truly dedicated to our clients. Thanks for continuing to use Tim Russ!
5/5
GoogleWe've been living at the property for almost two years now, and we've had a really positive experience with Tim Russ. Kathi and Sue have always been friendly, helpful, and quick to take care of any issues that come up. Their support and communication have made things much less stressful and have given me real peace of mind as a tenant. Thank you both for making my experience here so smooth and stress-free!
Thank you for your feedback on Kathi and Sue, and we are delighted to hear that you are pleased with the service!
5/5
GoogleProfessional people trustworthy good service, Kathi and Sue always help look after communication, very good, God bless. Thank both
5/5
GoogleTim Russ has handled our property management for several years, and it’s always been a positive experience. Kathi and Sue have both been very helpful and responsive, they communicate well, deal with issues promptly and in a friendly, professional manner. I would happily recommend them to anyone looking for reliable property management services.
5/5
GoogleFantastic service. Have been with Tim Russ for a number of years and never fail to impress. Very supportive and attentive. Kathi Mountford-Taylor has been our main point of contact for years and is an expert and goes above and beyond to ensure support for tenants, landlords and regulation. Really appreciate all the years and look forward to continue to work Kathi and all at Tim Russ
5/5
GoogleVery proactive agents, with regular updates, great communication and very knowledgeable. Special thanks to Liam for going the extra mile and helping make our experience smooth and with minimal stress.
5/5
GoogleThe team have been super helpful the the chaotic process!! Helpful staff who have been keen to support both myself and the sellers
5/5
GoogleWe registered with Tim Russ when we were looking for a new property to buy. As it was, they did not have the property for us on the books but, nevertheless, we were very impressed with Liam Barker, who kept in touch with us and alerted us to new properties that were in the offing. Having also dealt with many other seller's agents, who seem to rely on on-line advertising and then follow up with an automated email, it was a breath of fresh air to have someone keep in touch and take the trouble to understand exactly what we were after. Unfortunately for Liam that property never materialised but 10/10 for professionalism and effort.
5/5
GoogleLiam was courteous and friendly. He knew the properties and areas well, and was prepared to discuss both their advantages and disadvantages for someone in my position. He was quick to come back to me about 2nd viewings, and to accommodate my need to bring my family with me.
5/5
GoogleI cannot thank the team enough at Tim Russ, Wendover. From the initial meeting and valuation of our property in Weston Turville to marketing, viewings and completion of sale, was nothing short of excellent customer service. Feedback from viewings and information regarding potential buyers was spot on every time and they were in constant contact with us all the way. The one stand out person in our opinion was Adrian Steggals, who always answered our phone calls, always responded to emails and kept us updated at every juncture, nothing was too much trouble in a timely, courteous manner.
5/5
GoogleGianna has been very professional and a credit to the company. Thank you, Chris Mayo.
5/5
GoogleLiam was very helpful and informative with the properties he showed us. Still going through the buying process but Tim Russ have been attentive and on the ball.
5/5
GoogleI have had the best experience with Tim Russ Wendover. Have bought and sold with them over several years and with their dedicated staff and a clear work ethic I was always kept updated and informed of progress. Would highly recommend. Thank you to Adrian, Harry, Liam and Gianna for making this so work so quickly in such a volatile market.
5/5
GoogleZoe was friendly and welcoming which make my viewing very positive. She was extremely informative and clearly knew the property very well.
5/5
GoogleMy husband Gianni and I rented a property last year from Tim Russ and the service we have received from all the staff has been very considerate, professional and friendly. We would like to give a special mention to Kathy and Sue from the Property Management Service team who have always been such a pleasure to deal with, and accommodating to our needs.
5/5
GoogleAbsolutely beyond happy with Tim Russ, their services and all around care. They helped us to buy our dream home and have guided us through the journey, with tailored advice and reaching out any time we needed extra support . We used them when we bought our first home and when it came to selling . We absolutely trusted them with the process and when moving it’s already stressful, they were able to guide us to what is best. We thank them so much and would recommend for any home buyer /seller.
5/5
GoogleSo impressed with the service the staff at Tim Russ Thame have given. From handling the viewings and ongoing through the sale process they have been there to assist every step of the way and responding in a timely manner every time. My thanks to John Horton, Dominic and all the staff for making the process as stress free as possible. Gerard Galvin.
5/5
GoogleMy partner and I have just purchased our first home using the Thame branch. We have been working with John Horton. Considering my partner and I had no idea what was really involved in the house buying process, John was more than helpful, frequently communicated and answered any questions we had. Would highly recommend the Thame branch and John to anyone!
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Beaconsfield has the most, with 311 reviews rated 4.9 out of 5, followed by Wendover with 216.
The four Tim Russ & Co offices, by town:
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