★★★★★ 1/5
GoogleAVOID AVOID AVOID TIGER LETTINGS BLACKPOOL my son went to veiw a property and he got accepted then he. Payed the holding deposit and waited over a month being messed about buly one members of staff at tiger lettings saying they will get back to him and never did and eventually he did have a. Update after a month saying they won't give him his holding deposit back which did go way over 14 days horrible company don't trust them .
Jason · 11 November 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 16 April 2026
Hi Jason Cane
Thank you for taking the time to leave your feedback. We’re sorry to hear about your son’s experience and would like the opportunity to look into this matter further. The chain of events described does not appear to align with our records, and we’d be happy to review the details to clarify what has happened. Please contact our office directly so that we can investigate and resolve this for you as soon as possible.
Tiger Sales & Lettings
★★★★★ 1/5
GoogleCan never get hold of anyone we need. They never call back. Organisation is lacking
J · 16 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 16 April 2026
Hi J C, thank you for taking the time to leave your feedback. I’m sorry to hear you’ve had difficulty reaching the right person and haven’t always had calls returned as quickly as you’d expect. We take this seriously, and improving … More
★★★★★ 4/5
GoogleVery helpful but ,I felt that they could have taken a few minutes more of their time as I have been a tenner where I live for a good few years and I have always pay my rent
Wendy · 16 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 16 April 2026
Hi Wendy Benstead
Thank you for your feedback, we truly appreciate you taking the time to share … More
★★★★★ 5/5
GoogleFriendliest staff going and so attentive
Joe · 16 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 16 April 2026
Hi Joe Shaw
Thank you so much for your kind words! We're thrilled to hear you found our … More
★★★★★ 5/5
GoogleI have been renting via Tiger estates for years and have always found them to be very friendly and helpful. There is always someone at the end of the phone to deal with any enquiries or issues I may have. Personally I cannot fault them
Chinablu · 16 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 16 April 2026
Hi Chinablu
Thank you so much for your kind words and continued loyalty over the years! We're thrilled to hear that you've consistently had a positive experience with us and that our team has been able to support you whenever needed. Your feedback means a lot to us, and we’re always here if you need anything in the future. Thanks again for being a valued tenant.
Tiger Sales & Lettings
★★★★★ 1/5
GoogleRating only, no written review.
Georgina · 16 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 16 April 2026
Hi Georgina Skelton
We’re really sorry to see your one-star review. We’d love to understand more … More
★★★★★ 5/5
GoogleFantastic service again, I really can't fault these guys. Sold my house (well its just going through at the moment) in less than 2 weeks. Had loads of viewings in a very short time and the offer I received was above the asking price. The phots Jacob took were ace and the video too. Brilliant.
Jamie · 11 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 October 2026
Hi Jamie Clayton
Thank you so much for your fantastic review! We’re absolutely delighted to hear … More
★★★★★ 1/5
GooglePoor / no communication - from initial submission of completed application form and supporting documentation and feedback from properties that I had made enquiries about.
Steve · 11 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 October 2026
Hi Steve Crank
Thank you for your feedback. We're sorry to hear about your experience and … More
★★★★★ 4/5
GoogleHad my house up for sale with another estate agent for 3/4 months and didn’t have one offer, had it up with tiger for 2/3 weeks and was sold. Only thing I could say could be improved on is the communication, a buyer pulled out of the sale …
Leon · 11 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 October 2026
Hi Leon
Thank you for taking the time to leave us a review, we're really pleased you … More
★★★★★ 5/5
GoogleI've had 2 problems with my property since moving in, both times the woman on the maintenance line was really friendly and nice and repair people here within an hour to sort the problem.
Jess · 11 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 October 2026
Hi Jess Ekakaka
Thank you so much for your kind review. We're sorry to hear you've had a couple … More
★★★★★ 1/5
GoogleNobody answers the phone after trying for over an hour the voice mail told me I would receive a call within 2 hours but never did so I took it upon myself to go and speak directly to the staff to enquire about a property immediately as I …
Jordan · 11 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 October 2026
Hi Jordan James
Thank you for taking the time to share your feedback. We’re truly sorry to hear … More
★★★★★ 1/5
GoogleNot very happy with the service as I booked a viewing and it got cancelled without me even knowing I had to ring up to find out what time my viewing was to be told it has been cancelled. The communication is shocking.
Charlotte · 11 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 October 2026
Hi Charlotte Piner
Thank you for your message, and please accept our sincere apologies for any … More
★★★★★ 1/5
GoogleIf I could leave zero stars, I would.
3 years ago, I chose to rent through Tiger Sales & Lettings because the property …
Harry · 11 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 25 August 2025
Dear Harry,
We’re genuinely sorry to read how distressing your experience felt during your … More
★★★★★ 5/5
GoogleWe had a great experience with Tiger Agency during our tenancy. The team was professional and helpful throughout, and everything was handled smoothly from start to finish. I’d especially like to thank Jodie, who was always quick to respond …
Jenny · 11 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 October 2026
Hi Jenny Lamban
Thank you so much for your kind words and for taking the time to share your … More
★★★★★ 1/5
GoogleAbsolutely useless They couldn't care about potential tenants Looking for a property ignored multiple times on emails asking information on properties or if fitted the Criteria for a potential Property …
Becca · 11 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 27 December 2024
Hi Becca Jade
Thank you for taking the time to leave a Google review. … More
★★★★★ 1/5
GoogleDo not bother if you’re a single income parent! No acknowledgement. Not even a curiosity call that the property has been taken. How the people who work here sleep at night is beyond me
Tyler · 11 October 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
★★★★★ 1/5
GoogleWanted £90 upfront to value house and potentially sell or rent!
No conversation, not the way to gain listings!!!!
Dave · 8 August 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 25 August 2025
Hi Dave Willons
Thank you for your message. … More
★★★★★ 5/5
GoogleJust bought my first house via Tiger. Staff very helpful and always on hand if I required answers to any queries I had.
Sam · 26 July 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 October 2026
Hi Sam Holt
Thank you so much for your kind message, and congratulations on purchasing your … More
★★★★★ 5/5
GoogleMade my first house purchase a breeze from start to finish, helping whenever I had any questions and getting back to me very quick.
Very friendly and helpful staff, highly recommend!
Reece · 21 July 2025 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 10 August 2025
Hi Reece Hoop
Thank you so much for your kind words and for taking the time to share your experience. We're absolutely thrilled to hear that your first home purchase went smoothly and that we could be a part of such an important milestone in your life.
Our team takes great pride in being responsive, friendly, and helpful every step of the way, so it’s wonderful to know that our efforts made a difference for you. We’re especially glad that we could provide quick answers to your questions and make the process feel as stress-free as possible.
Thank you again for your recommendation, it truly means a lot to us. Wishing you all the best as you settle into your new home, and please don’t hesitate to reach out if you ever need anything in the future.
Tiger Sales & Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Ykwo · 11 July 2025 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 25 August 2025
Hi Ykwo Chan
Thank you for the amazing 5-star review! We're truly grateful for your support and thrilled that you had such a positive experience. Your feedback inspires us to keep delivering our best.
Tiger Sales & Lettings
★★★★★ 3/5
GoogleRating only, no written review.
Gill · 11 July 2025 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
★★★★★ 5/5
GoogleSelling my house with Tiger was a smooth, easy experience and I couldn't have asked for more
Andrew · 18 May 2025 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 12 June 2025
Hi Andrew Aris
Thank you so much for your kind words! We're thrilled to hear that selling your house with Tiger was a smooth and easy experience. It was a pleasure working with you, and we're so glad we could help make the process as stress-free as possible.
If you ever need anything in the future, whether it's advice or help with another move, please don’t hesitate to reach out.
Wishing you all the best in your next chapter!
Tiger Sales & Lettings
★★★★★ 5/5
GoogleMy sister had to sell her house for care home fees and Tiger dealt with the sale with efficiency and consideration from start to finish. They were mindful of her feelings throughout the whole process, keeping us informed and dealing with all enquiries. Chris and Michelle were particularly helpful and I would not hesitate to recommend this estate agency
Patricia · 13 May 2025 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 25 August 2025
Hi Patricia Crane
Thank you so much for taking the time to leave us such a thoughtful and generous review.
We understand that selling a family home, especially under emotional circumstances, can be a difficult experience. It truly means a lot to us that you felt supported and well-informed throughout the process. Chris and Michelle will be especially pleased to hear your kind words. They take great pride in offering a personal, caring service, and feedback like yours is the highest compliment they could receive.
On behalf of the whole team at Tiger, thank you again for your trust and recommendation. If you ever need any assistance in the future, we’re always here to help.
Wishing you and your sister all the very best.
Tiger Sales & Lettings
★★★★★ 1/5
GoogleNightmare to deal with. I came up from Manchester to view the property, agent called me whilst I was on train to see if I can arrive early due to him being double booked, I explained will be quick as a I can but I’m on train. When I go the property, agent no where to be seen and not answering his phone. I called office and they said he can’t come back? Explained your office is 5 mins away and I’ve just come all this way. He comes back to show me a dirty property with not even electric on. Due to my circumstances, I had to bite my tongue and go a head with it. Throughout the process Tiger staff members constantly lied to me about my application and what’s going on. I have to constantly call to get updates, me calling also put into action the next steps. So I would call to make sure everything is ok because I’ve had no response, and off the back of me calling they will check there and then and be like ye we can progress to next steps?. Several occasions they left me application waiting around. They kept saying they have sent me and guarantor, letters to sign and nothing ever turned up, around 2 weeks go by and I call and ask if we can do an e signature as need to get moving in asap. They agree and about 3/4 days letter I letter turned up I had been waiting on for weeks. It had a Royal Mail 1st class stamp and Royal Mail stamped a date over it to confirm and it didn’t line up with what tiger was saying. Pure nonsense and lies for tiger estate agents. The property was empty and I had done all paperwork, sent all relevant deposits and for some reason it took them ages to let me move in. Part of the reason for the delay is that the property needed to be cleaned and it’s booked in for cleaning so I would have to move in after this date, I said I would be happy to clean myself if I can get keys earlier but no. I finally get the keys, go to the property to find they’ve given me wrong keys! I move into the property and it’s not been cleaned, keys in window had hard green/blue mould all over them and still do. Toilet was filthy and leaking, drains under the sink in the kitchen was filthy and leaking black gunge under sink. The property smelt of cat piss. The small ultilies closet absolute stinks of cat piss and spent weeks spraying down, with still monthly routine spray down, the room has to be locked off. The whole property inside and out stinks and is dirty and has not been cleaned in a very long time, been completely mis managed by tiger letterings To make matters worse, we have some ghetto electric set up and we have to go to estate agents to get electric cards. Gone down today as need electric and office is closed and not open this weekend? Unsure what they expect me to do here. They have monopolised the electric system so you can only buy the electric cards from them, god knows what rate I’m paying. When I first moved in and got to property, my meter was in a crazy debt amount, I called them about it and they wanted me to come back to the office, told them not a chance get down here and sort it asap. What planet are these guys on? They think they can do what they like and staff have an horrible negative Dipsy attitude. Now I could use electric and clean, I contacted tiger to let them know the property was dirty and they said it been cleaned and it’s not, I also told them this is standard they’ve set for when I’ve moved out. I then got an email with property inventory and photos. Immediately as I moved in, I record a video of the property and is nothing near the pictures they provided.
Paul · 10 May 2025 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 12 June 2025
Hi Paul N
Thank you for your email and for raising your concerns with us.
Firstly, to clarify, our Whitegate Drive office is open on Saturdays from 10:00 AM to 4:00 PM for your convenience. Our Highfield Road office operates Monday to Friday between 9:00 AM and 5:30 PM, and has done so for approximately the last 18 months.
Regarding the electric cards, we have spoken with our team and understand that you have now visited the Highfield Road office and are fully stocked. We can also see from our system that you moved into the property in October 2024, and we would have expected any issues such as those mentioned to be raised at that time.
We appreciate that your experience with the viewing and move-in process was frustrating, and we are sorry to hear that the service did not meet your expectations. While we always aim to ensure a smooth and professional process for all tenants, we acknowledge that delays and miscommunication can be frustrating and we will review the situation internally with the relevant team members.
In terms of the electric meter setup, we acknowledge your frustration. The current system was in place before your tenancy began, and while we appreciate it may be inconvenient, we do our best to ensure availability of cards and support during business hours. We're always happy to help find a workable solution for our tenants.
If you have any further outstanding issues or would like to discuss any aspect in more detail, please don’t hesitate to get in touch.
Kind regards,
Tiger Sales & Lettings
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