1/5
GoogleAbsolutely unscrupulous and unprofessional estate agent. I wouldn't use them to either buy or sell.NegativeProfessionalism
Trusted Agent profile
Tiger Sales and Lettings in Blackpool
★★★★★
406 reviews across 2 offices and 3 platforms
Tiger Sales and Lettings has two offices, all in Blackpool. Together they have 406 reviews on three platforms, rated 3.2 out of 5 overall.
Our offices
Tiger Sales and Lettings's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 361 reviews on Google only. Show every review
Google5/5
GoogleExcellent customer service ,Natasha was extremely helpful ,I would happily recommend Tiger Sales + Lettings.
1/5
GoogleAbsolutely rubbish, I enquired about a property and was told I needed to fill out a form to get a viewing, a week ago still waiting. Will go elsewhere
Agent replied · 11 June 2024
Hi Sharron, Thank you for your review. We are currently following Government advice in relation to viewings of properties so to restrict the number of physical viewings to serious applicants. Our company policy therefore, is to ensure that viewings are going ahead with serious buyers who have funds in place to purchase the property of interest or if looking to rent, is someone who the landlord would consider for tenancy. Proof of funds can be, a mortgage in principle, available funds for a cash purchase or confirmation that you have sold your property or have a sale agreed. Our policy has been well received by most of our clients resulting in better quality viewings and a higher number of sales and lettings being agreed from viewings in a proceedable position rather than wasting time for clients physically viewing properties that are unlikely to lead to a sale or tenancy. Thanks, Craig Webster Managing Director Tiger Sales & Lettings
5/5
GoogleTiger Lettings were amazing in helping me with my long distance relocation, they were very helpful and efficient.
4/5
GoogleMichelle was very helpfull and very professional. I would not hesitate to recommend and use the services of Tiger again.
1/5
GoogleBad service for landlords and tenants. Please don't use this agency. Many issues with this company. Lack of communication and poor customer service.
Agent replied · 11 June 2024
Mrs Spall, Thank you for taking the time to leave a review on our Google review page. It is unfortunate that you feel that you had many issues with us and although, I can acknowledge that you transferred management of your property to another agent. This regrettably took a little longer than you had expected, so after serving the required notice and still not being able to transfer the management we provided you with one month free management charge to help facilitate the transfer. With regards to the service we provided you, we collected rent on your behalf and paid this on to your designated account, we liaised with your tenant, we advised of any maintenance issues with the property, we kept you informed of your legal responsibilities of being a Landlord, we arranged for your gas safety inspections to be completed and we arranged property visits in your property - which unfortunately, due to Covid your tenants would not allow access. If necessary, we would have also served notice to terminate the tenancy on your behalf and managed the move out process for you as well as advising the local council and services of a change in occupancy. Kind Regards, Craig Webster Managing Director Tiger Sales & Lettings
5/5
GoogleVery good experience when exploring an opportunity through them. I decided not to take it further but they were knowledgable and clearly experienced where the impartial advice provided was very helpful.
5/5
GoogleExcellent service, we’re very accommodating with our difficult moving situation, despite the fact we were relocating. Now moved in service continues to be excellent. Thanks, Mark McKay
4/5
GoogleExtremely helpful with any issues after renting the property. Respond quickly to emails regarding concerns and also send tradesman round promptly to deal with issues raised
5/5
GoogleVery good service right from Alan Hutton sorting a great mortgage deal to Gail making sure my sale went ahead quickly. Very happy thanks Gail very professional firm.
1/5
GoogleHorrible experience with them....not professional at all.... confirmed a viewing with us.... We drove 40min cancelling all other appointments and when we r there never turn up saying house is sold viewing is cancelled....never told us before....what the hell was that????..... never reply any emails too......if u cant be professional enough just close ur business...this business is not for u it demands professionalism which u cant commit to
Agent replied · 11 June 2024
Hi Farayal, Thank you for taking the time to leave feedback with regards to the service you received when trying to arrange a viewing of a property with us that unfortunately, for you had received an acceptable offer by the time your viewing was to take place. I can see that you had arranged to only view one property with us but regrettably between booking your viewing, confirming the viewing 18 hours before the viewing and the viewing taking place, as is common with the current property market, the property was subject to an acceptable offer. Although, the owner of the property was aware of other viewings after the accepted offer was made, the owner of the property advised that they were so happy with the offer that they no longer wished to conduct any further viewings of the property and would like to proceed with the sale that was available to them. I can see from our phone records that we left you a voicemail on your phone to advise of this information as unfortunately, we were unable to speak to you directly on the phone. Regrettably, the property receiving an acceptable offer, the owner not wanting any further viewings and only being able to leave you a voicemail are factors that are out of our control. However, if you see any other properties that we have available for sale we would be more than happy to accommodate viewings for you. Kind Regards, Craig Webster Managing Director Tiger Sales & Lettings
5/5
GoogleReally impressed with Tiger Sales and Lettings I rung and spoke to them about some houses i was interested in and Natasha couldn't be any more helpful She sent me all the info i needed Very polite efficient and helpful !0 outta of 10 👍👍 …
5/5
GoogleSteven Whittaker held our hand every step of the way and we honestly could not have done it without him. We have bought a few houses in our time but Steven is the Best Estate Agent Ever, thank youPositiveResponsiveness, Professionalism
5/5
GoogleFantastic help and assistance from Michelle and Chris, a great team, at the Highfield Road branch. Nothing too much trouble for them. Michelle's knowledge is 1st class. I would definitely recommend
1/5
GoogleVile company, they congratulate you on having a offer accepted and then allow gazumping with hours. They then try to get you into a bidding war, not to mention calling you a few weeks later. RECORD ALL YOUR CALLS WITH THIS COMPANY!!
1/5
Googleabsolutely insane. They want to see your bank statement just to view a property and they force to see your bank statement and they quote you the incorrect law when you challenge them. Do not use this company. Thats why the vendor has a low response rate. The agent rejects over 90% of viewers because no one wants to show their bank statements unless an offer will be made.
Agent replied · 11 June 2024
Hi Xiaomei, Thank you for your review. We are currently following Government advice in relation to viewings of properties so to restrict the number of physical viewings to serious buyers. Our company policy therefore, is to ensure that viewings are going ahead with serious buyers who have funds in place to purchase the property of interest. Proof of funds can be, a mortgage in principle, available funds for a cash purchase or confirmation that you have sold your property or have a sale agreed. Our policy has been well received by most of our buyers and our vendors, resulting in better quality viewings and a higher number of sales being received from viewings in a proceedable position rather than wasting time for buyers and sellers physically viewing properties that are unlikely to lead to a sale. However, if a buyer does not have proof of funds available, we are more than happy to offer a video viewing of the property that is of interest. Thanks, Craig Webster Managing Director Tiger Sales & Lettings
1/5
GoogleWant to see proof of funds for a sub £100k house before accepting any viewings. I wish the house was available to view via a different agent. Irony is this would be a cash purchase, chain free and all they've done is driven a genuine and potential buyer away.
1/5
GoogleEmailed over a property. No one got back to me, no one emailed, rang Preston brach to be told that property has been taken off the market now. No apology that blackpool had not responded just an awkward silence then I put the phone down. But I have got an email asking if I want my property valuing, just awful experience.NegativeResponsiveness
Agent replied · 11 June 2024
Hi Keiran, Thank you for taking the time to leave us feedback, we really appreciate any constructive feedback. I am sorry that on this occasion your experience with us did not meet your requirements. Unfortunately, the property market has been moving very quickly with properties being sold or rented as soon as they are coming to the market. It is regrettable that it appears you were interested in a property that was no longer available, however, we will work on training with the sales team as we should have asked what you were looking for to see if there was anything else suitable that you would be interested in viewing. Please feel free to get back in touch as we would love the opportunity to resolve this issue and improve your customer experience in using Tiger Sales & Lettings. Kind Regards, Craig Webster Managing Director Tiger Sales & Lettings
5/5
GoogleCannot the fault the service we had when purchasing our first home. All the staff we had dealings with were polite, professional and having to help us. I would definitely recommend Tiger in the future 👍🏼 …
1/5
GooglePosting a review on behalf of a friend. Very rude and unprofessional staff who answer the phone. They cut you off mid sentence without allowing you to explain the reason for your call. After filling in the relevant paperwork, and request to view several properties, it's always the same response, either the property has gone,(which it hadnt the other day because we were told the current tenants were still in the property but were due to leave), or the staff have no idea who you are and have no paperwork despite a different member of staff telling you that they had received the paperwork a few days ago. All in all a very unprofessional service, with unpleasant and unprofessional staff. Avoid at all costs.NegativeProfessionalism
5/5
GoogleFabulous experience with Ben the lettings manager. So approachable, helpful and professional. Always returns my calls and answers all questions. Jodie is also a superb member of staff, also very professional and excellent customer service. Ed too is a credit to Tiger. I am very happy with the quality of service from Tiger in all respects.
5/5
GoogleMyself and my partner rented a house from Tiger in December and they were absolutely amazing from start to finish. Natasha guided us through the whole process and kept us updated at all times. Thank you very much, excellent service
5/5
GoogleEveryone I have dealt with at Tiger has been polite and orofessional. Easy to get hold of and get back to you when they say they will. Excellent photos taken of my property and efficient handling of viewings which led to a quick sale. Very satisfied.
5/5
GoogleIgnore the poor reviews! I was looking for a reputable sales and lettings agent for my relocation back to the north west. A quick look at the negative reviews are mostly from people who don't understand the process of buying or indeed letting a property! My experience with Tiger Sales has been nothing short of exemplary. They were extremely responsive and managed to successfully answer all of my questions (of which there were many!), even offering me impartial advice when my offers on my favourite and subsequently second favourite houses were not accepted. Relocating has its own unique worries and challenges but Tiger made me feel like the most important person to them. Couldn't have done it without them. Fully recommend
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Questions about Tiger Sales and Lettings
Which Tiger Sales and Lettings office has the most reviews?
Blackpool (Tiger House) has the most, with 303 reviews rated 3.0 out of 5, followed by Blackpool (56 Highfield Road) with 144.
Where are the Tiger Sales and Lettings offices?
The two Tiger Sales and Lettings offices, by town:
- Blackpool (56 Highfield Road): 56 Highfield Road, Blackpool, FY4 2JA
- Blackpool (Tiger House): Tiger House, 11-13 Whitegate Drive, Blackpool, FY3 9AA
