5/5
GoogleThe process was very smooth and professional and Scott and Jade were really helpful and friendly.
Trusted Agent profile
THINK Estate Agents in Newton-le-Willows and St. Helens
★★★★★
854 reviews across 2 offices and 2 platforms
THINK Estate Agents has two offices, in Newton-le-Willows and St. Helens. Together they have 854 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
THINK Estate Agents's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 790 reviews on Google only. Show every review
Google5/5
GoogleDealt with think before and again great service.Communication from jade and the rentals team was excellent.The property was leased within a week more than happy.Would recommend to anyone.
Agent replied · 21 June 2024
thanks Jamie!
5/5
GoogleThink Estate Agent is the best, as always quick to solve issues, and I will recommend Think to anyone in need of a property.
5/5
GoogleCannot recommend THINK enough, they was so accommodating and proactive. Matthew was excellent to work with, I couldn't be happier with the service provided
5/5
GoogleAs a tenant, I found THINK to be efficient, personable and reliable - any issues I had they sorted quickly and without any fuss.
5/5
GoogleA huge thank you to Scott, Jade and the whole team at Think for being massively helpful throughout our whole tenancy with them.
5/5
GoogleI was recently looking for a rental in Newton. Scott was helpful, efficient and really pleasant to deal with and I'd be happy to recommend using this lettings firm
5/5
GoogleI cannot express enough how wonderful a location to stay this is. Very calm and peaceful, and perfectly tidy. Especially I like the garden very much. Thanks to think team
5/5
GoogleWould just like to say we had a viewing with jade she answered all our questions regarding the property so helpful thanks jade 😀 also scott he was so very helpful as not being used to the prosses of online form filling scott does deserve 5 star's for his patients and helpfulness you were great..thank you 😀 …
Agent replied · 21 June 2024
Thanks Les, we are always happy to help
5/5
GoogleI was working on a tight turn around for moving and THINK were managing a great property and got the tenancy set up quickly and conveniently.
5/5
GoogleJade, Scott and her team are really helpful and swift with responses. It is a pleasure to be renting with Think Estate Agents.
5/5
GoogleJade is a special person, very kind and sociable. It is wonderful to work with her being a professional and very organized.I would highly recommend Think and the team for their outstanding work!
Agent replied · 21 June 2024
Thank you so much! Jade is a superstar.
5/5
GoogleJade & Scott have been great. The team really accomodated our needs and requirements. I would highly recommend Think and the team for their outstanding work!
Agent replied · 21 June 2024
Thanks David!
5/5
GoogleJade and her team are great people to work with. I wouldn't hesitate to recommend Think for your property management needs.
5/5
GoogleExcellent service. Sharon was dealing with our property purchase, she was very helpful and would always provide plenty updates and was always there to answer any questions that we had.
5/5
GoogleI used THINK to move into my first home as a tenant, and they have been very helpful in the process and have so far taken everything I have said seriously and dealt with things that I raised with them. I am happy to be working with them!
5/5
GoogleHi Scott, Thank you for your hard work involved in securing the apartment for us , you have made us very happy indeed and we are looking forward to living there. Also thankyou for keeping us informed each day it's good to know where we are up to with everything. Kind regards Colin
Agent replied · 21 June 2024
Thanks Colin, So glad we have been able to find you a new home!
5/5
GoogleGreat experience with this company, Scott my agent was extremely helpful and made the process quick and easy. Couldn't have asked for a better home or a better agent. Many thanks for finding me my perfect home.
5/5
GoogleI chose Think as the letting agent for a flat that I have just off Crow Lane. Jade looks after my account. Recently, some of the windows needed re-sealing on the outside. I had paid for this to be done on the other aspect a few years ago. Jade advised me that the building management company should take care of this repair in return for the service charge that owners pay. Having experienced how difficult it is to even contact these people, let alone get them to do something to my advantage, I thought this was an optimistic hope. Jade offered to take care of it for me and she did it, they even repaired the decoration on the inside. Awesome, Jade - you're a star.
Agent replied · 21 June 2024
Thanks Abe, always great to work with you
4/5
GoogleMatt at Think (Haydock) has been so helpful on my first time buyer journey... and what a long journey it was, due to an extensive chain and lengthy back and forth between solicitors. Matt kept me informed and explained various situations along the way. I am grateful for his never-give-up attitide and trust in the process! Thanks so much for all your help Matt, and for my Moving-in Day pack of goodies!
5/5
GoogleMatt Smith was a brilliant agent to deal with and made the house purchase easier than any I've done before. Always got back to me same day and answered any queries quickly. Would deffo buy through him and think again!
5/5
GoogleCan’t thank Jade and Scott enough for the work they did helping us find our perfect home, we were starting to give up on looking after months of viewings with other agents and no results. We viewed 2 houses with Think and after the second house viewing we’ve received the keys to our new home. Thanks so much Scott and Jade you’re such an asset to your company!
5/5
GoogleTHINK are a pleasure to deal with, nothing is too much trouble. Aidan and Jack have a great team of people working with them. My sale was handled by Matthew, he is completely focused on trying to create the best Customer Service Experience possible. Thanks team THINK!
5/5
GoogleThink really have been amazing - Me and my partner would like to personally thank Scott whom was our appointed contact, So polite, professional and always kept us up to date with all information we needed/answered all questions we had. You really have been amazing and made us feel so supported throughout the whole process of us getting our first home together. Thankyou again to Scott we appreciate all you have done.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for THINK Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
THINK Estate Agents and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2024, 2025.
British Property Awards by year, 2024 to 2025
2025 1 Gold The British Property Awards 2025 winners
- Local Gold (1)The British Property Awards 2025
2024 1 Silver The British Property Awards 2024 winners
- SilverThe British Property Awards 2024: Regional Estate Agent, North West (Merseyside)Newton-le-Willows
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about THINK Estate Agents
Which THINK Estate Agents office has the most reviews?
Newton-le-Willows has the most, with 476 reviews rated 4.9 out of 5, followed by St. Helens with 387.
Where are the THINK Estate Agents offices?
The two THINK Estate Agents offices, by town:
- Newton-le-Willows: 32 Bridge Street, Newton-le-Willows, WA12 9BA
- St. Helens: 245 Clipsley Lane, Haydock, St. Helens, WA11 0JG
Has THINK Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards, Newton-le-Willows won Gold and St. Helens won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2024.
