5/5
GoogleBeen renting for almost a year now. All concerns are always addressed and resolved right away. Especially Jade, she has been very helpful and cooperative. Highly recommend Think Estate Agents.
Trusted Agent profile
THINK Estate Agents in Newton-le-Willows and St. Helens
★★★★★
854 reviews across 2 offices and 2 platforms
THINK Estate Agents has two offices, in Newton-le-Willows and St. Helens. Together they have 854 reviews on two platforms, rated 4.9 out of 5 overall.
Our offices
THINK Estate Agents's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 790 reviews on Google only. Show every review
Google5/5
GoogleHighly reccomend Think estate agents. All the team have been brilliant from start to finish with helping us find our lovely first home. Sharon looked after our purchase and she was nothing less than amazing. Nothing was ever too much trouble and was always on hand whenever we needed her! We’ve gone through what felt like the longest 5 months ever but Sharon made this process run as smoothly as possible wherever she could and we couldn’t have done it without her! We look forward to our future in our new home! Thank you!
5/5
Googledo what they say they are going to ! great help all round
Agent replied · 9 November 2024
Thank you for the positive feedback! We're glad to hear we delivered on our promises and provided great help. If you need anything else, we're here for you!
5/5
GoogleGreat communication with all the team. Professional and friendly.
Agent replied · 9 November 2024
Thank you for your kind words! We're glad to hear you experienced great communication with our team. Professionalism and friendliness are what we strive for, and we appreciate your feedback!
5/5
GoogleReally good estate agents only to happy to help with any problems particularly harry who was quick to help with leek and problems with fence blown down
Agent replied · 9 November 2024
Thank you for the lovely feedback! We're so pleased to hear Harry was able to help quickly with the issues that came up. We’re always here to make things easier, don’t hesitate to reach out anytime!
5/5
GoogleOur conveyancing is in process now. Definitely a five star for Jack and Sharon!
Agent replied · 9 November 2024
Thank you for the five-star review! We're delighted to hear that Jack and Sharon are providing excellent service during your conveyancing process. If you have any questions or need assistance, we're here to help!
5/5
GoogleReally helpful, easy and quick turn arounds, no hassling or needless forms to fill out. Harry was great at getting us into our 1st home!
Agent replied · 9 November 2024
Thank you for the fantastic review! We’re so pleased to hear that Harry made the process easy and hassle-free for you. Congratulations on your first home, and we’re here whenever you need us!
5/5
GoogleI've only been a Tennant for 6 months after owning my own home for years so it was a bit daunting but before I moved in up until now I have dealt with Harry Moore ,he has been amazing so helpful and accommodating very professional and a lovley guy Thanks harry
Agent replied · 9 November 2024
Thank you for your kind words! We're glad to hear that Harry made your transition to renting a positive experience. His professionalism and support mean a lot to us. If you need anything in the future, don’t hesitate to reach out!
5/5
GoogleAmazing service! After looking after my own properties for many years, I have recently transferred them over to Think and they have given me such piece of mind and been so professional throughout. Wish I’d done it sooner, highly recommend
Agent replied · 9 November 2024
Thank you for the wonderful review! We're thrilled to hear that transferring your properties to THINK has brought you peace of mind. Your recommendation means a lot to us, and we’re here to provide continued support whenever you need it!
5/5
GoogleI wish all my letting agents were as good as Think Estate Agents, detail in property reports is always excellent and Jade provides a hassle free service when dealing with any issues and informing me when certain milestones are approaching to keep everything up to date. Have no hesitation in recommending Think Estate Agents.
Agent replied · 9 November 2024
Thank you for the fantastic feedback! We’re so pleased to hear that Jade has provided you with excellent service and clear communication. Your recommendation means the world to us, and we’re here to ensure your experience remains hassle-free!
5/5
GoogleCan’t thank Harry enough for all of his help. He kept us updated at every step and helped us find our perfect home. Harry and the rest of the team that we spoke with were all super friendly and professional. Can’t recommend them enough!! Thank you so much.
Agent replied · 9 November 2024
Thank you for your wonderful review! We're thrilled to hear Harry and the team could help you find your perfect home and keep you well-informed along the way. Your recommendation means so much to us, and we’re here for you anytime you need!
5/5
GoogleComing up to 12 months renting with Think and have to say they are great.. Harry was more than happy to work around my working hours for inspection and was very reassuring that if I have anything that needs doing in the property he will make sure it's taken care of. Think keep things simple and easy and look forward to the next 12 months
Agent replied · 9 November 2024
Thank you for the kind words and for being with THINK Estate Agents for nearly a year! We're so glad Harry could accommodate your schedule and ensure everything runs smoothly. It’s fantastic to know you've found renting with us simple and easy. Here’s to another great 12 months ahead!
5/5
GoogleVery helpful with chasing up the sale of our house The photos and video for marketing are excellent Thank you to Mathew, Jack and Jade at THINK
5/5
GoogleWant to thank Think Estate Agents and Jade in particular for looking after me on my road to a new home very professional and quick to answer any questions would highly recommend this company cheers
5/5
GoogleJade was incredibly supportive throughout the rental process, always responsive and helpful. She made everything easy and stress-free. Highly recommend!
5/5
GoogleJade was brilliant, guided us through the rental process and was very accommodating.
Agent replied · 9 November 2024
Thank you for your kind words! We're thrilled to hear that Jade was able to guide you through the rental process and accommodate your needs. If you need anything else, we’re always here to help!
5/5
GoogleRating only, no written review.
5/5
GoogleSharon who I worked with was amazing throughout. Very approachable, answering any questions I had. Very kind team. Amazing communication throughout. Overall a really positive experience.
5/5
GoogleI contacted THINK as I was looking for mortgage advice and spoke with Katie. I had a fantastic experience and got an amazing deal, would look at using them in the future as I am looking at purchasing in the in the area. Great service from Katie from start to finish
5/5
GoogleI cannot praise this company enough.They have just helped to sell My Parents property. Not only are they very professional and efficient,they have also been very caring,helpful and understanding along the way which I have been grateful for at a very difficult time. They are brilliant at keeping You updated at all times, they are always available to answer queries and questions and if a Team member isn't available they ALWAYS get back to You when they're free. You can utilise a watts app group they offer which I found easier than making and receiving calls but on occasions I did ring the office they always answered immediately. All of the Team are very efficient and helpful and Sharon in particular was there for Us from start to Finish and I can't thank Her enough for Her support. Keep up the good work THINK and Thankyou.
5/5
GoogleI just wanted to say thank you to Sharon McKay for your hard work in securing a mortgage for us and for guiding us through the process from step one when we met you. As first time buyers, our experience couldn't have been a more positive one and we feel very lucky to have had good people like yourself working for us.
5/5
GoogleWhilst looking for a house to rent in July, Jade contacted me for a viewing. After the house didn't go my way, Jade continued to help me find and view possible options. Jade was the only estate agent from any agency that took note of my contact preferences which meant I could communicate with her quickly and effectively. I would recommend Jade and THINK Estate Agents to anyone who is moving!
5/5
GoogleTHINK Estate Agents are the best estate agents I have ever dealt with. They are attentive, professional, on the ball, and they go over and above. The communication was spot on, especially with Sharon who is a delight to deal with. They were always in touch with me, keeping me informed. I would have no hesitation recommending them. Keep doing what you're doing!
5/5
GoogleWe're almost one month into renting with THINK and we are more than happy so far. Our letting agent Katie has been great and very professional. The application process was smooth and we were kept in the loop at all times. It's been super easy to get in touch with any questions so far and everything has been responded to promptly.
Agent replied · 9 November 2024
Thank you for the wonderful feedback! We're delighted to hear that you’ve had a positive experience renting with THINK and that Katie has been so helpful and professional. If you have any questions or need assistance, we’re always here for you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for THINK Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
THINK Estate Agents and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2024, 2025.
British Property Awards by year, 2024 to 2025
2025 1 Gold The British Property Awards 2025 winners
- Local Gold (1)The British Property Awards 2025
2024 1 Silver The British Property Awards 2024 winners
- SilverThe British Property Awards 2024: Regional Estate Agent, North West (Merseyside)Newton-le-Willows
Source: The British Property Awards winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about THINK Estate Agents
Which THINK Estate Agents office has the most reviews?
Newton-le-Willows has the most, with 476 reviews rated 4.9 out of 5, followed by St. Helens with 387.
Where are the THINK Estate Agents offices?
The two THINK Estate Agents offices, by town:
- Newton-le-Willows: 32 Bridge Street, Newton-le-Willows, WA12 9BA
- St. Helens: 245 Clipsley Lane, Haydock, St. Helens, WA11 0JG
Has THINK Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards, Newton-le-Willows won Gold and St. Helens won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2024.
