4/5
Chanel was always polite and professional throughout our buying process.
Agent replied · 16 April 2026
We are pleased you had a great experience. Good luck in your new home 🏠 …

Trusted Agent profile
★★★★★
1,225 reviews across 2 offices and 2 platforms
The Property Hive - Bessacarr has two offices, in Bessacarr and Bournemouth. Together they have 1,225 reviews on two platforms, rated 4.9 out of 5 overall.
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The Property Hive - Bessacarr's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for The Property Hive - Bessacarr, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Chanel was always polite and professional throughout our buying process.
We are pleased you had a great experience. Good luck in your new home 🏠 …
5/5
Amazing service and experience. Sylvia came to our home and carried an valuation. Sylvia had such a positive energy, she was very knowledgeable, answered all our questions and most of all she was able to put us at ease. No pressure. I highly recommend!!
Thank you so much for your wonderful review! We’re delighted to hear that Sylvia made such a positive impression and helped you feel at ease during your valuation. Her knowledge and friendly, no-pressure approach are exactly what we strive for. We really appreciate your recommendation! 🐝✨ …
5/5
The process of getting the property on the market was easy and hassle free. From valuation to taking photos of the property and marketing was done professionally and swiftly.
Thank you for your kind feedback. We’re really pleased to hear that you found the process easy and hassle free, and that everything from valuation through to photography and marketing was handled professionally and efficiently. We truly appreciate you taking the time to share your experience. 🐝💛 …
5/5
My husband and I have just completed our sale for our first home , we’ve dealt with Jo and katie throughout our process and they’ve been lovely ! Had no issues at all , they’ve been very friendly and helpful even put up with me pestering them all time 😂 I felt at ease with Jo and quite frequently she was more helpful than our solicitor. Thanks again
Thank you so much for your lovely review! We’re delighted to hear that Jo and Katie made your first home sale such a positive experience. They’ll both be so pleased to know you felt at ease and well supported throughout, and pestering is always welcome 😊 Congratulations on completing the sale of your first home, and thank you again for choosing The Property Hive. We wish you all the very best for your next chapter! 🐝💛
5/5
Great service through out the process from Jo
Thank you for your kind feedback! We’re delighted to hear that Jo provided great service throughout the process. We really appreciate you taking the time to share your experience. 🐝💛 …
5/5
I cannot recommend these guys enough, from first calling to ask to view a properly advertised by themselves to then going on the market with them they have gone above and beyond at every stage. My first interaction with Cameron was so positive that my husband and I immediately decided we wanted to use The Property Hive over the estate agents we’d already arranged to have pictures taken with. We ended up in a tricky scenario on completion day where due to banking issues, it was touch and go if we’d be able to move on that day. Jo, Louise and everyone else in the office (apologies, I can’t remember everyone else’s names) moved heaven and earth to make sure everyone had somewhere safe to stay and at 16:55, everyone was finally given the go ahead to collect their keys. I honestly cannot recommend The Property Hive enough and after our experience of both buying and selling a property, I wouldn’t ever use anybody else.
Thank you so much for taking the time to leave such a detailed and heartfelt review. We’re genuinely delighted to hear how positive your experience has been from start to finish. It’s wonderful to know that your first interaction with Cameron made such a strong impression, and that the whole team were able to support you through what sounds like a very stressful completion day. Jo, Louise, and everyone involved will be so pleased to hear that their efforts helped ensure everything worked out safely and successfully in the end. Your trust in choosing us for both buying and selling truly means a lot, and we’re incredibly grateful for your recommendation. Wishing you and your husband all the very best in your new home, and thank you again for such kind words. 🐝💛
5/5
Just starting on the process of selling and buying with Hive. I was rather nervous however I have been allocated Louise from Hive and she has been great. Communication has been clear and she regularly checks in with me. Very reassuring, pleasant and bubbly.
Hi Mandy, that is a great review and Louise is an asset to the team. We always aim to provide the best service we can, and we are looking forward to getting you moving hopefully very soon!
5/5
Paul was a fantastic agent throughout the entire process, his friendless, professional and experience was evident in every communication. Will definitely use Hive again, another standout was there photos were a class above prior agents we used.
Oliver, thank you for your kind works. Paul is a superstar! For many years Paul has been looking after the sale of peoples most precious asset whilst remaining approachable and professional at all times. We are incredibly proud to call him a Partner. Thank you again for trusting Paul and HIVE, we hope to welcome you back as a client in the future.
5/5
We sold a 1930’s house through Paul. Although it had been on the market for nearly three years Paul was confident that he would find a buyer and he did. He said he was aiming for the end of September, he sold it on 29th September! He then was able to get another viewing of a property we had seen sometime earlier. This suited our needs perfectly. Paul handed both these transactions extremely well. Keeping us informed of progress on both all the way. We are so glad that we trusted Paul to handle matters can’t recommend him highly enough. We will be recommending him and HIVE to anyone who needs property dealings. Once again thank you Paul for all your help.
Such a lovely review of Paul’s service. He is one of the best agents in the area and we are delighted you have taken the time to recognise this. We wish you all the best in your new home 🙏🏻 …
5/5
In a difficult market paul kept us up to date weekly with rightmove views of our property. As well as managing to get appropriate viewings through the door. This is so much more than a previous agent. Once we got a buyer he kept things moving. Again with weekly updates and chasing solicitor responses to get everything over the line. He made a stressful process that much better. Would 100% use again.
The art of getting deals over the line is communication. We are so pleased that you experienced such a brilliant service from Paul. Thank you for trusting Paul and HIVE with your move 🙏🏻 …
5/5
Many thanks to the great team at The Property Hive, with special mention to Louise and Jo, for help make the sale of our home go smoothly
Thank you so much for your kind words! We’re so pleased to hear everything went smoothly. Louise, Jo, and the whole team really appreciate your feedback and wish you all the best in your new home!
5/5
Excellent service throughout. Jo was so helpful and answered my questions, the many times I rang for help.
Thank you so much for your lovely review! We’re delighted to hear you received excellent service and that Jo was able to support you throughout. We really appreciate your kind words!
5/5
We can’t thank Cameron enough for all his help! He made the process of selling our house much easier by always keeping us in the loop. Thanks to his hard work, we sold our home really quickly, which meant we were able to secure the new house we’d been hoping for. Communication was excellent throughout, we were always kept up to date and felt completely supported from start to finish. You can tell Cameron is very dedicated and great at what he does. We’d highly recommend Cameron & Hive to anyone looking to sell their home, 5-star service!
Thank you so much for your fantastic review! We’re so pleased to hear how happy you were with the service and that Cameron’s hard work helped make the process smooth and successful. We’ll be sure to pass on your kind words to him, he’ll be thrilled! Congratulations on your sale and securing your new home!
2/5
My experience of selling my property through The Property Hive was not very good. I found them very difficult to contact, when I left messages nobody telephoned back. Not many slots were available for clients to book a viewing on line. At the time they were not doing viewings at weekends. On one occasion the person doing the viewing turned up late and the clients had left. Feedback was very patchy. I complained to management several times but things didn't improve and I eventually withdrew my property. I had been told at our initial meeting no sale no fee but despite this had to pay £250 withdrawal fee even though I'd given them plenty of time to sell the property. I certainly would recommend that if you are thinking of selling your property try booking a few viewings with them first to see what service you get.
Thank you for taking the time to leave your feedback. We’re sorry to hear that your experience didn’t meet your expectations. It doesn’t seem that your experience is consistent with the high standards we attain for so many of our clients, with clear communication and a smooth process. We did want to take the opportunity to clarify a couple of points. We do provide a viewing service with out-of-hours and weekend availability, and as you would expect, it is very popular with house hunters. Feedback is always requested from viewers following appointments, and we pass this on as soon as it is received. We’re sorry if this did not come across as promptly as expected in this instance. With regards to our fees, these are clearly set out in writing, so there is no confusion, and you would never have to pay anything unless you complete a sale of your property or decide you no longer want to sell. We understand moving can be a stressful time, and we do genuinely wish you the very best for the future and will always take on board any feedback, which will only help make us even better.
5/5
Would like to thank Sylvia at Hive for her advice and support. She is incredibly knowledgeable and works hard to ensure you feel confident and reassured during the process. I wouldn’t hesitate to recommend Sylvia or the Property Hive to others buying/ selling property!
Thank you so much for your lovely feedback! We’re really pleased to hear that Sylvia was able to support and reassure you throughout the process. Her knowledge and care for our clients really does make a difference, and we’ll be sure to pass your kind words on to her. We truly appreciate your recommendation and are always here if you need anything in the future!
5/5
Amazing service. Reassuring helpful and made the house buying process so much easier thanks
Thankyou for the 5 star review 😊 …
5/5
I have been very satisfied with how you have handled the sale up to now and hope everything goes smoothly. You have been so helpful all the way through the sale of the property and I would like to thank you and all the team at Hive for all you have done Kind regards Eileen Millett
Thank you so much for your kind feedback! We're really pleased to hear that you've been satisfied with how things have gone so far. We're keeping everything crossed that the rest of the process continues smoothly, and we're here to support you every step of the way!
5/5
Really simple process with plenty of help when required. They couldn't do enough for us. Thanks
Thank you so much for your kind feedback! We’re delighted to hear that the process felt simple and that you felt well supported throughout. It’s been a pleasure assisting you, and we really appreciate you taking the time to share your experience. 💛🐝 …
5/5
Katie was brilliant in helping me with the sale of my house. I was in a different country and she could still help me through the process step by step. Would highly recommend to anyone looking to sell their home.
Thank you so much for your kind words! We’re thrilled to hear that Katie was able to guide you through the sale, even from abroad. She’ll be delighted to hear your feedback, and we really appreciate your recommendation. Wishing you all the best with your next steps! 💛🐝 …
5/5
Great experience. Jo was very helpful with all the process.
Thank you for your kind words! We're so glad to hear you had a great experience and that Cameron was prompt and helpful throughout your house purchase. We'll be sure to pass on your lovely feedback to him!
5/5
After marketing previously with two other estate agents and being unimpressed with their efforts, we signed up with The Property Hive on a friends recommendation. Cameron was assigned to look after the marketing of our property and despite a long wait to find a buyer we are more than satisfied with his and in fact all the other members of Hive that we dealt with. Cameron's communications and knowledge has been excellent and his advice and assistance have been greatly appreciated. Prior to Cameron taking over our sale, we had Tanya as our contact and again we can only praise her for her excellent service. After we received and accepted an offer for our property the process was handed over to their “sales progressor” Jo. She was our light at the end of the tunnel who gave us hope and information that we could not extract from solicitors! She was a delight to communicate with and helped us tremendously in what was a very stressful period. As a result I can honestly say I can recommend The Property Hive to anyone looking to sell their property. All in all a great team!
Thank you so much for your wonderful feedback and for trusting us after your previous experiences. We’re thrilled to hear that both Cameron and Tanya provided excellent service, communication, and advice throughout your sale. Your recommendation means a great deal to us, and we’re delighted we could help you achieve a successful outcome.🐝
5/5
Liz conducted a property viewing for us today. Lovely lady, very thorough.
Thank you for your lovely feedback. We’re delighted to hear that you had a positive viewing experience with Liz, we’ll be sure to pass your comments on to her. If you have any further questions about the property, we’re always here to help! 💛🐝 …
5/5
Very efficient and professional
Thank you for your review. We’re really pleased to hear you found our service efficient and professional. We appreciate you taking the time to share your feedback! 💛🐝 …
5/5
Very welcoming and friendly staff nothing is to much trouble always happy to help would definitely recommend
Thank you so much for your kind words. We’re really pleased to hear that you felt welcomed and supported by the team. We’re always happy to help, and your recommendation means a lot to us. 💛🐝 …
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Bessacarr has the most, with 1,123 reviews rated 4.9 out of 5, followed by Bournemouth with 102.
The two The Property Hive - Bessacarr offices, by town:
Yes. In The Trusted Agent 2026 awards: The Property Hive - Bessacarr, Bessacarr won Platinum.
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