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5/5
GoogleThe team at Temme English were really helpful and efficient relating to both my sale and purchase, particularly when it came to managing the transactions and dealing with a particularly challenging conveyancing firm. Thank you to Lucy, Harriet and Nicola for their hard work and constant communication throughout.PositiveResponsiveness, Professionalism
Chris Β· 22 June 2022 Β· Temme English Wickford
Agent replied Β· 21 June 2024
Kind words thanks so much Chris, we really have great teams here and I think that helped as you was selling through our Basildon Branch and then buying through our Wickford branch, one place down one to go!
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5/5
GoogleMy experience with the Wickford branch of Temme English has been great. Andrew, Nicola and Rosanna were exceptional and provided timely updates throughout. They also ensured that everything was going smoothly and communicated with all parties. We would highly recommend.
Glenn Β· 22 June 2022 Β· Temme English Wickford
Agent replied Β· 21 June 2024
Glenn & Chloe you have been excellent first time buyers and I hope you have many years of happiness in your wonderful home, wish you both well and hopefully see you in and around the town.
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5/5
GoogleWe recently purchased a property through Temme English in Wickford.
I've dealt with Reece, Nicola, Rosanna and Andy and all have been absolutely brilliant.
Even when calling up Reece was extremely polite and professional and they were extremely quick to respond and keep me updated over email. We had a smooth sailing process with Temme English. We haven't got any negative words to say about them. Thank you for your help!
L Β· 22 June 2022 Β· Temme English Wickford
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5/5
GoogleFrom beginning to end of the sale of our property Temme English were outstanding. Nothing was to much trouble and they were always there when we needed them. Our house was sold in the first week of marketing and the attention to detail from the team meant we got a really good sale price. We eventually found a new build property to purchase and had a really tight deadline to meet, but Temme English stepped up and through the efforts of their amazing sales progression ladies Nicola & Rosanna and also Reece, Curtis and Andrew they managed to get things over the line by consistently contacting up and down the chain at all hours. I cant thank Temme English enough for all they did for us and would highly recommend them to anyone.
Mark Β· 22 June 2022 Β· Temme English Wickford
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5/5
GoogleBrilliant service on our buy, supported us throughout. Rachel Mason was a superstar getting us across the line on a buy and sale that wasn't the easiest challenge. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Barry Β· 14 June 2022 Β· Temme English Colchester
Agent replied Β· 13 June 2024
Thank you for you kind review, I will ensure this is passed on to Rachel, we wish you all the happiness in your new home.
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5/5
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Marilyn Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you Marilyn.
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5/5
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Arshiya Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you Arshiya.
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Adam Β· 12 June 2022 Β· Temme English Colchester
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Alex Β· 12 June 2022 Β· Temme English Colchester
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Matthew Β· 12 June 2022 Β· Temme English Colchester
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GoogleAll round great service, an absolute pleasure to deal with from start to finish!PositiveResponsiveness, Professionalism
Dave Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you Dave, We got there in the end!
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GoogleStaff were really helpful and kept me informed every step of the way. I would recommend them highly.PositiveQuality, Professionalism
Richard Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you Richard for taking the time to leave a kind review.
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5/5
GoogleWould definitely recommend Temme English, if you're looking for a property give their office a call and ask for Charla she was very helpful and I will be going back to them in the future
Tyreece Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you Tyreece, Yes we have a good one in Charla.
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5/5
GoogleProfessional, effective and friendly staff who communicate frequently with their clients to keep them updated with their moving application progress, and they provide plenty of advice and support throughout. π β¦
Richard Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you for your kind review Richard.π β¦
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GoogleI unfortunately had quite a long and bumpy purchase, but Rachel was always on hand to make sure that she was chasing and doing as much as she could to get things pushed through and sorted, thanks very much!
Adam Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thanks Adam, Good luck in your new home.
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5/5
GoogleWe bought our house with the colchester Essex branch and just wanted to say a massive thank you to Rachel, she was amazing throughout, she constantly kept me updated on the progress and did everything possible to ensure we completed by the end of June, thank you so much Rachel
Emma Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you for taking the time to leave this review Emma. Enjoy your new home.
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5/5
GoogleWe really had a great experience with the Colchester branch especially with Carl and Rachel. They were both enthusiastic,friendly and helpful the whole way through and it really felt like they actually genuinely cared about our buying journey. Thank you
Jamie Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you Jamie, We all wish you and your family the best in your new home.
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5/5
GoogleIβve just recently brought a flat and Mitchel and Rachel were both very good. Without Rachelβs drive and professionalism I donβt think I would yet be in. Thank you both so much and a happy Easter to you and all the team
Kimberley Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Hi Kimberley. Thank you for leaving this review. We all wish you well
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5/5
GoogleIt has We are the first time Byers with TemmeEnglish.
They are extremely helpful. from beginning to completion day. Every time little things they inform
US.will go with TemmeEnglish next time definitely
and recommend it to anyone.
All the staff was nice, especially for Raichal Mason.
Bal Β· 12 June 2022 Β· Temme English Colchester
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GoogleBrought and sold through Temme English the service received from Carl and the team was outstanding the small added touches made the experience a pleasure. I will be recommending Temme English to all my friends and family. Thank you.
Zoe Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you for taking the time to leave a review Zoe π β¦
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GoogleWould recommend 100% always friendly and helpful, always at the end of the phone for all our silly questions and totally professional from start to finish.
Mitchell and Rachel were absolute stars and we couldn't have wished for a better experience.
Many many thanks for all your hard work.PositiveResponsiveness, Quality, Professionalism, Value
Kerry Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Hi Kerry, Thank you for the lovely review.
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GoogleExcellent team and really determined to get the property sold. Mitchell outperformed all competitors and Rachel was able to push conveyancing and completion within 2 months. Excellent achievement.PositiveProfessionalism
George Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you George, We are delighted that you were pleased with the service.
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5/5
GoogleWe have rented our property through Temme English for 2 years. We went with them, because they were friendly and professional. We have had good service over the last 2 years and have had no issues at all. As landlords living overseas, it was good to know that your property was in capable hands. Thank you.
Laura Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Thank you Laura.
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GoogleAwful experience buying from Temme English Colchester. Rushed viewings (when we were able to get them for the house we had agreed to purchase), staff unable to unlock the front door (on every visit, not just the first) and chasing for information and answers.
Completion day was the worse - they said they would meet us at the property to hand the keys over. However they changed their mind once the solicitor called to say we had completed and now had to go to the office. Whilst trying to explain to Carl that this is not what was agreed, he accused me of being aggressive and of lying. Same to my husband (must be his standard line to deal with awkward conversations) laughed at my husband and hung up. Keys were literally handed to us with no pleasantries that other estate agents do - no card, no gift, no meter readings. They simply do not care once you agree to buy a house they are listing
Mrs Β· 12 June 2022 Β· Temme English Colchester
Agent replied Β· 11 June 2024
Dear Natalie
To respond fully, I am am going to answer each point you have made separately.
1) The viewing I believe you felt was rushed was arranged out of hours to accomodate your request. The employee present could have handled this better. He should have set expectations regarding availability and suggested that if you required longer then perhaps a further viewing time would be required. Although βrushedβ you were at the property for 45mins and the employee did help by arranging the viewing outside normal hours so it seems hard that you have not made any recognition of this in your comments.
2) The issue with the door was not the fault of Temme English, but an unfortunate issue with the lock which was faulty
3) We would never make a promise to personally deliver keys to a buyer. Completion can happen at any time during the working day, and with other appointments and commitments this would be logistically impossible to achieve to anyoneβs satisfaction
4) I did not accuse you of lying. There was clearly a miscommunication somewhere. Hand delivery of keys is not a service we provide for the reasons given above and i tried to explain this
5) To say that we do not care is untrue and does not reflect the commitment and hard work from the team that goes into each and every sale.
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