Temme English Colchester reviews

★★★★★ 5/5

Trustpilot

The whole team here are just amazing

The whole team at the Basildon branch have been amazing selling our house. We previously had it on with Douglas Allen and couldn’t wait for our contract to end with them! As soon as Temme English took it on and advertised it it was sold within days. Our sale only took 9 weeks to complete from start to finish. The communication and keeping us well in the loop was absolutely paramount for my “just get it done” attitude and they certainly never failed. Instant response texts via WhatsApp was amazing and kept us feeling totally confident in their customer service care and ability to sell our property promptly and professionally and keep things moving smoothly. I wouldn’t want to name names as I feel the whole team plays an important part each and they certainly focus on getting your house sold, which is all we wanted.

Mrs · 18 August 2026

★★★★★ 5/5

Google

From start to finish, Mitchell was outstanding. What turned into a particularly difficult and at times frustrating sale was made far more manageable thanks to his constant support, professionalism and determination. There were a number of challenging and unexpected issues that arose during the process, but Mitchell handled every situation calmly, fairly and with real integrity, always going above and beyond to protect our interests and keep things moving forward. Communication was excellent throughout. Mitchell was always available when we needed him, kept us informed at every stage and never shied away from difficult conversations when they were needed. Most importantly, it genuinely felt like he was in our corner the entire time, which made a huge difference. Mitchell is an absolute credit to Temme English and sets a very high standard for what an estate agent should be. We’re incredibly grateful for all his hard work and wouldn’t hesitate to recommend him to anyone looking to sell their home. Thank you Mitchell!

Stewart · 20 December 2025

★★★★★ 5/5

Trustpilot

Fantastic service

Great manners. Very professional behaviour from the agent. The ladies on the phones had a great attitude. When i arrived at the property for viewing Dean was very informative about he property, the surrounding areas, as a buyer I felt comfortable ringing and asking questions and always got a great response great service and will be using again and recommending Dean at Temme English will be a pleasure great service from all at the Basildon Branch

Wayne · 11 July 2025

★★★★★ 5/5

Trustpilot

Excellent Estate Agent - Thank you

I wanted to take the time to express just how pleased I was with the service I received from the team at Temme English, Basildon branch. They were absolutely amazing throughout the sale of my house.

Sylvia · 19 September 2026

★★★★★ 2/5

Trustpilot

Slow & frustrating process

We did not employ Temme English but they were the estate agents of the people we were buying from, and it was a very frustrating and slow experience as the person below them in the chain.

Culann · 2 September 2026

★★★★★ 1/5

Google

Awful experience buying from Temme English Colchester. Rushed viewings (when we were able to get them for the house we had agreed to purchase), staff unable to unlock the front door (on every visit, not just the first) and chasing for information and answers. Completion day was the worse - they said they would meet us at the property to hand the keys over. However they changed their mind once the solicitor called to say we had completed and now had to go to the office. Whilst trying to explain to Carl that this is not what was agreed, he accused me of being aggressive and of lying. Same to my husband (must be his standard line to deal with awkward conversations) laughed at my husband and hung up. Keys were literally handed to us with no pleasantries that other estate agents do - no card, no gift, no meter readings. They simply do not care once you agree to buy a house they are listing

Mrs · 12 June 2022

★★★★★ 1/5

Google

We have recently completed on a purchase of a property with Temme. Initially our first visit to the house we brought was a nice one, Mitchell met us at the property and showed us around. We loved the house and Mitchell was a pleasure to deal with, we discussed his baby who was due, wished him well etc and subsequently offered 10k over the asking price for the property as we really wanted it. Sadly for me personally the service we received from this stage on was below the standard expected. The agency was fairly difficult when we needed to view aspects of the new house to prepare for moving in, the visits were rushed on more then one occasion, mainly because the door lock was difficult to open, we accepted this on a couple of occasions but the consistent lack of planning to gain entry going forward was frustrating and time consuming. The staff showing us around were always polite but sadly often late to viewings. We asked for some support for getting the locks changed, which was refused by the seller, that's fine on our part as we have made the required changes after moving in, however we didn't receive prompt communication from Temme about this, I had to chase 6 times via email and phone calls to get an update, when I did get an email regarding the locks I responded by calling them, I was told I didn't answer calls ans had miscommunication from them, I had no records of any missed calls from Temme, I returned all calls if I missed them at work. We were then set a short notice deadline to exchange contracts, Rachel dealt with this in a professional and prompt manner and she was always a pleasure to speak to, she called to congratulate us on our new home with real enthusiasm and care when it went over the line, it meant alot to us to get it done and Rachel was instrumental in helping us. Sadly the completion day was ruined and has left a real bad taste in our mouth. Moving jnto a dream home is supposed to be special, we have obviously got cross's wires here with regards to the key hand over, we believed we were to meet Rachel at our new house and be handed our keys, this didn't happen much to our frustration but we understand the communication breakdown, however we were dealing with solicitors, both agent's and removal people when this was discovered, it was stressful and difficult as all home moves are, when on the phone to discuss this issue my wife and I were accused by Carl of being passive aggressive, no we were stressed!!! The most painful hit was Carl laughed at us, rammed home his point and didn't try to understand the stress we were under, we hadn't moved fro 12 years, you do it everyday so some understanding would have gone along way even if the result was the same! Please don't laugh at people whi have spent 360 thousand pounds of their hard earned money, it hurts. Carl also put the phone down us therefore having the keys to our home , I had to go and get them which was awkward and difficult. We also had no calls leading g up to moving day to see if we were ready, if we were OK and could they offer any words of support or help, nothing! Once in our new home we didn't get a welcome card, no welcome gift like many agents have done, the agent selling our house did that instead!! It left a sad feeling with us, like we were a nuisance who had completed a house so please politely go away now, we are done feeling. I called the next day and asked for Rachel, we wanted to smooth everything, leave it on good terms, its now 4 days later and we haven't had a call back so I guess our feeling of we are dine was correct, now I'm writing this to share my experience and frustration. Please going forward give people a more memorable moving day, it's hard, stressful, show you care and help, don't laugh at people.

Mike · 12 June 2022

★★★★★ 5/5

Google

Phoned to enquire about a property that there was an open day on but we couldn't make the open day due to work commitment Mitchell went above and beyond and got us a viewing before the open day. We loved the property and put an offer in straight away. The speed and communication from offer being made to accepted was second to none and he is a credit to the business. Rachel has also been very helpful and kept us updated as although we were in a fairly simple small chain there were many bumps in the road. But Rachel would phone us often with updates.PositiveQuality, Professionalism

Alex · 12 June 2022

★★★★★ 5/5

Google

My wife and I were quite nervous about choosing the right estate agent to sell our house, I am glad we went with Temme English. The process was great from start to finish, photos by Michael were great, Mitchell got the house sold quickly at a good price and Rachel made the sale process very easy and made it feel less stressful. They were all very easy to get hold of Rachel even taking/returning calls outside of working hours. Everyone we dealt with was trustworthy, courteous, friendly and made us feel like valued customers. Would definitely recommend 👌PositiveResponsiveness, Quality, Professionalism, Value

Jeff · 12 June 2022

★★★★★ 1/5

Google

Where do i start Temme English recommended solicitors that nearly lost the sale of my property. The whole process was stressful completely took the fun and excitement out of buying my first property all caused by Temme English but they don't care they got their commission at the end of the day. Temme English didn't even have the decency to take the sold sign out of my front garden or even a curtesy follow up call. I would definitely not recommend to purchase a property through them absolutely awful experience from start to finish. After publishing my fair and reflective review i have just had a phone call from Carl Temme. He said that im childish, i need to grow up, he brung my son into it questioning my parenting when he doesn't even know me and saying with my line of work i should be a man. He's already put a response on here why would he ever need to contact me on my personal number, which i have proof that he's done so. Infact he needs to grow up what man brings an innocent child into a review of his embarrassing and unprofessional company, he personally attacks customers that say something he doesn't agree with absolute joke of a man. I'd think very hard about using this company and lining the pockets of a man that says disgusting things about people's childen. Conversation was recorded by my girlfriend as you were on loud speaker can send it to the Colchester gazette if your going to try and make me out the be a liar.NegativeResponsiveness, Quality, Professionalism, Value

Alan · 26 August 2021

★★★★★ 4/5

Google

What should have been a really straightforward process ended up being very long winded and after a bit of a shaky start, Rachel Mason and her team really pulled out the stops to secure us a new buyer. Rachel worked really hard to ensure the sale went through as quickly as possible and we can't thank her enough for all the chasing, calls and updates she made, she was a real star!PositiveQuality, Professionalism, Value

Nicola · 12 June 2022

★★★★★ 5/5

Google

Although they weren’t actually our estate agents for the sale (they represented our buyer); Rachel was an absolute star and gave us so much support and help in getting our chain moving. Indeed, more than was given to us by our own estate agent(!) They will certainly be top of my list to sell through next time, and highly recommended to anyone unsure/hunting! Cheerful, happy, and responsive - who can ask for more!PositiveResponsiveness, Professionalism

Sarah · 12 June 2022

★★★★★ 5/5

Google

A huge thank you to Rachel and Mitchell who made the selling process painless from start to finish,not only did they manage the sale of my house but they also had heavy involvement in the purchase of my new property,again providing a seamless service taking a massive weight off my mind! I highly recommend Temme English Colchester for a professional and thorough service.

Oliver · 12 June 2023

★★★★★ 1/5

Trustpilot

Do NOT use

Do NOT recommend!! Go to a decent one not this shocking two men show

Holsbobzx · 7 September 2026

★★★★★ 5/5

Trustpilot

We worked with Temme English Basildon…

We worked with Temme English Basildon branch for the sale of our flat, Dean was so professional and knowledgeable and placed us in the contact with solicitors and surveyors, he has kept us up to date with our sale which was time in a fast timely manner. Would 100% recommend and work with Dean and Temme English again. Thank you

Victoria · 4 December 2024

★★★★★ 5/5

Google

Mitchell was really attentive throughout a very stressful purchase. Both my solicitors and the seller were impossible to work with and Mitchell handled most interactions for me, taking out a lot of the stress.

Victoria · 27 August 2025

★★★★★ 5/5

Google

We brought out first property through Mitchell at Temme English. I can safely say he made the experience a lot less stressful. Throughout the process Mitchell was extremely helpful, kept us updated throughout and chased other parties promptly. We couldn't have asked for more from Mitchell and he went above and beyond for us during our buying experience. Could not recommend him enough.

Abbie · 30 July 2024

★★★★★ 5/5

Google

I would 100% recommend Temme English and certainly use them again. Great photography and range of listings meant my apartment sold quickly. I was always kept up to date with where things were at with regards to the sale and the staff were always friendly, polite and professional. Particularly Rachel who dealt with listing.PositiveResponsiveness, Professionalism, Value

Neill · 26 August 2022

★★★★★ 5/5

Google

In the current climate I was sceptical about putting my property on the market. However Mitchell Morrisson at temme English provided the service like no other. After my property going on the market I quickly received 12 and off those 12 viewings I received 6 offers and achieved 20 grand over my asking price. I would strongly recommend Mitchell Morrisson at temme English.

Kesia · 26 August 2021

★★★★★ 5/5

Trustpilot

Professional and courteous

Dean and the team at the Basildon Branch were a delight to deal with in the sale of my late father’s property. We initially, and so wrongly, went with PB and after 6 months we had only had 6 viewings. Once we decided to go local and appointed Temme English we had a similar number of viewings within a week and a successful good offer. Thank you all at Basildon.

David · 3 January 2024

★★★★★ 5/5

Google

I am writing this in my new home after selling my old one with the support of Rachel, Megan and Mitchell from Temme English. It wasn't an easy process due to unforeseen circumstances but Megan and Rachel kept me informed throughout and Rachel helped keep me sane when I thought it might not happen. Her perseverance and knowledge of the conveyancing process made all the difference!! And Mitch even came round to my house on a Sunday evening to collect keys so that the handover could go smoothly. I'm not planning to move but if I were, I would use Temme English to sell my house again and I would recommend them to family and friends.

Marie · 16 April 2023

★★★★★ 5/5

Google

I just completed with Temme English and i can’t recommend them enough. Firstly Megan was fab with helping me measure the flat; she was patient, kind and offered to help too - her customer service was fantastic such a lovely person - thank you Megan! Then during the process of trying to get all documents and exchange ready, Rachel was my saving grace. I was kept up to date every step of the way and where the information was not passed on to me from my own legal team Rachel jumped into action to find out this info to deliver it to me. Rachel you are a star thank you! Lastly the completion day and aftercare with questions I have since had - Carl has been really helpful making settling in that bit easier. Thank you all for your help and support you are truly great at what you do and I’ll be recommending you to anybody that asks!

Emily · 16 April 2023

★★★★★ 5/5

Trustpilot

Couldn’t recommend this estate agent…

Couldn’t recommend this estate agent enough! Spoke to a few different members of staff and they was all so friendly and helpful. Rachel was the person dealing with my move and she was amazing. Always helpful and easy to talk to. Any problems she sorted it. Really grateful, Thank you!!

Charli · 20 January 2023

★★★★★ 1/5

Trustpilot

No manners

No manners. The first time I liked the house, but rather left because of unprofessional behaviour of the agent. Let's start with the initial phone call. The lady on the phone had an attitude, but I thought okay everyone can have a bad day, we are in for the property not the agent. Then, when we arrived, the agent didn't even say hi, smiled, said anything about the house. It was so painfully uncomfortable, we just left. It's okay for me as a buyer, there are plenty of properties on the market. But if you're a seller, you might have better luck leaving the door open, putting your number on it and hoping a passerby falls in love with the place, at least it won’t be actively putting buyers off.

Gergő · 7 July 2025