5/5
GoogleLovely. Friendly staff. Great for sport.
Agent replied · 11 June 2024
Hi Paul, Thankyou for your 5* google business review.
Trusted Agent profile
Sugdens estate agents in Bradford and Cleckheaton
★★★★★
210 reviews across 3 offices and 3 platforms
Sugdens has three offices, in Bradford (two offices) and Cleckheaton. Together they have 210 reviews on three platforms, rated 4.4 out of 5 overall.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
Sugdens's three offices, most reviewed first. Each has its own page.
- Sugdens Bradford (8 The Green)8 The Green, Idle, BD10 9PR128 reviews · 126 on Google (4.5)3 in the last 90 days
- Sugdens Bradford (44 High Street)44 High Street, Queensbury, BD13 2PA83 reviews · 81 on Google (4.3)1 in the last 90 days
- Sugdens CleckheatonBradford Road, BD19 5AG3 reviews · 0 on Google0 in the last 90 days
Reviews on Google
Showing 207 reviews on Google only. Show every review
Google5/5
GoogleWhat a fantastic day.. We'll worth the trip from Rome centre.. One not to be missed, *****
Agent replied · 11 June 2024
Hi Angela, thank you for your review.
1/5
GoogleNot hated it got no response back off them I've even emailed to see if could av a viewing no reply
Agent replied · 11 June 2024
Hi Sharon, emails can sometimes not be received if they are not secure. Can i kindly ask if you called the office to follow up on your email? Please do call us. we are happy to discuss your requirements.
1/5
GoogleAbove are all Fake Review. Should take care with this agent bought side salers and buyers ! And they give fake information for saler and buyers don’t waste your time and money.
Agent replied · 11 June 2024
Hi A Kabul, we are sorry to read your review. Please do not hesitate to contact our offices to discuss your concerns. we are very happy to talk to you and try to resolve any issues that you may have.
5/5
GoogleRecently sold our house with Sugdens. Pamela in the Idle office has been great throughout. Many thanks for your help.
Agent replied · 11 June 2024
Hi Martin, thank you for your 5* google business review and kind words. We have forwarded this review to the owner and Pamela.
1/5
GoogleI applied for a house which was on let, which i was then refused without an explanation. When I asked what the reason may be regarding my application so I can sort it out for future reference all I was asked was "have I been living in the UK all my life?" Being born and bred British and never have been asked that question in my life I was quite taken back. I was not given any other information even though they said they would give me a call back after speaking to landlord and all I can take from it was the fact my husband was on a spousal visa and they assumed he was not allowed to work in the country. I have never been discriminated like that in my entire life being 9 months pregnant I am quite hurt that due to not being british a house can be refused without looking at the fact if the person can afford the house or not. Never using Sugdens again! The house was then reduced after our refusal and still on the market at a lower price!
Agent replied · 11 June 2024
“In response to your google review. Regarding the property in question, we had more than one application and on occasions such as this we take instruction from the landlord who had decided to accept another applicant. We are obliged by law to ascertain whether an applicant has the Right To Rent in the UK. We apologise if the line of questioning regarding this criteria offended you in any way, however, we do not discriminate against clients based on their nationality. The tenant that was initially accepted subsequently withdrew their application due to their own personal circumstances. I apologise for any misunderstanding regarding your application and invite you to contact myself should you wish to discuss this further. Director, Mark Sugden.“
5/5
GoogleI cannot thank Mark and Amelia at Idle enough. They supported me through the sale of my fathers house with kindness and professionalism. They kept me up to date throughout the process and I will not hesitate to recommend them to friends and family. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Good afternoon Karen, Thank you for your 5star Google business review for Sugdens Estate Agents. We appreciate the positive comments about the business levels of professionalism and i have past on your comments to the staff and owners. Thank you
5/5
GoogleSugdens recently sold my late Mothers house on my behalf and were extremely considerate and helpful. Not only because it was a stressful time, but also as i am very mobility disabled. Their attention to detail and professionalism were second to none, and i shall be using them again now, to sell our house
Agent replied · 11 June 2024
Hi Shirley, thank you for taking time out to review Sugdens Estates and offering a 5* google business review. I have passed on your details to Pamela and the team who will be very happy with the feedback. :-)
5/5
GoogleI bought my house through sugdens last year and I was extremely impressed with the level of customer service and ease of the sale I thought it was only fair to leave them a review . As a first time buyer I’d heard the process was stressful and tiring but with constant progress updates and knowledgeable guidance from the team (especially Amelia) it couldn’t of been easier. Always professional and polite will definitely be using them in the future! Thanks againPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 11 June 2024
Good afternoon Joe, Thank you for your 5 star Google business review. We appreciate the positive comments about the staff (Amelia) and I have passed on your comments to the staff and owners. Thank you.
5/5
Google‘Very pleased with the care and attention given to the details. Friendly and efficient, excellent customer service’
5/5
GoogleAll the staff, especially Maxine have been extremely helpful and have kept me up to date throughout the sales process
5/5
GoogleFrom McField Residential - this estate agent was involved in one of our property sales chains. Communication throughout was very good from Maxine, there were some issues at the bottom of the chain which this agent proactively progressed through to exchange of contracts. When choosing an estate agents this is the sort of agent you need. Thank you for all your help Maxine. James from McField Residential Estate Agents.
4/5
GoogleHelpful staff, easy to find and answered all i needed to know
5/5
GoogleI was extremely happy with the service received from Sudgens and Danny Cox at Elite Property Law Firm was first rate! Thank you Sugdens for all your help and support.
1/5
GoogleHouse was up for sale for 7 months and only 2 viewings. I had to contact their office to suggest ways of marketing. Communication from them was very poor. When I gave them notice that I was changing Estate Agents I was told there had been interest in my property and the Branch Manager would ring me, I never received the call. Very disappointing.
2/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Grace, thank you for your review. However, can we ask why we only received 2 star review? We don't seem to have any information on you having contact with Sugdens Estates for selling/buying or renting property.? We are always interested in customer feedback.
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Fake Review. Requested removal from Google. No Customer exists.
5/5
GoogleLovely people, highly recommended.
Agent replied · 11 June 2024
Hi Martin, thank you for your Google Review. :-)
5/5
GoogleVery helpful and brilliant customer service
Agent replied · 11 June 2024
Good morning Elliot. We appreciate you taking time out to write a 5* Google Review. Thank you for your comments on our very helpful and brilliant customer service. I will ensure that your comments are passed on to the staff and management. :-)
5/5
GoogleGreat customer service! Thank-you Pam & Amelia for all the hard work and for always going above and beyond - will defiantly use again.
Agent replied · 11 June 2024
Hello Glenis, thank you for your 5 star google review and positive comments on Pamela and Amelia. We shall pass on your comments to the staff. :-)
5/5
GoogleThank you so much for helping me. It is a pleasure to speak to any member of staff here. Julie has been professional and supportive throughout. Brilliant🤩 …
Agent replied · 11 June 2024
Hello Vikki, thank you for taking time out to write a 5 star review on Sugden's Estates & Lettings. We shall pass on your positive comments to the staff and Management Team. :-)
5/5
GoogleSpoke to a lovely girl in sales called Amelia. So professional and helpful. Would recommend using sugdens and will use them again
Agent replied · 11 June 2024
Good morning Ben, thank you for your 5 star google review and comments on Amelia being professional and helpful. All reviews and comments will be passed on to the staff.
5/5
GoogleMaxine from your Queensbury branch was very helpful throughout our purchase of your clients property and worked tirelessly towards the end, chasing Solicitors back and forth to help reach completion. I would definitely recommend Sugdens!
Agent replied · 11 June 2024
Good afternoon Chris, thank you for taking time to offer Sugdens and Maxine a 5* Google review. Positive comments again on the support and services provided. :-)
5/5
GoogleThis is my first experience of using an agent to let my property and I will not look back , can’t understand why I have struggled on so long without this service. After numerous ‘issues with tenants ‘ a friend suggested I try contact Sugden’s as he had sold his property through them and was impressed by their level of customer service . I decided to give them a try , from the initial contact with the Lettings manager Julie, and her assistant Mary the whole process was seamless and extremely professional , I would highly recommend their efficient service !
Agent replied · 11 June 2024
Hello J BF, Thank you for your detailed 5* Google review on Sugden's and positive comments about the staff and support/services provided. We have passed on your comments to the staff involved and management.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Sugdens
Which Sugdens office has the most reviews?
Bradford (8 The Green) has the most, with 128 reviews rated 4.4 out of 5, followed by Bradford (44 High Street) with 83.
Where are the Sugdens offices?
The three Sugdens offices, by town:
- Bradford (44 High Street): 44 High Street, Queensbury, Bradford, BD13 2PA
- Bradford (8 The Green): 8 The Green, Idle, Bradford, BD10 9PR
- Cleckheaton: Bradford Road, Cleckheaton, BD19 5AG
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
