Trusted Agent profile
★★★★★
251 reviews across 2 offices and 2 platforms
Stones Property has two offices, in Hayes and East Harling. Together they have 251 reviews on two platforms, rated 4.4 out of 5 overall.
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Stones Property's two offices, most reviewed first. Each has its own page.
Stones Property and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
2017 1 Gold and 1 Best in County ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 233 reviews on Google only. Show every review
5/5
GoogleJunior was very helpful and found me tenets very quickly.
We would like to express our gratitude for taking the time to leave us a 5-star review. Your feedback is highly valued, and we will definitely pass it on to our estate agent team based in Hayes. Should you need our services in the future, please do not hesitate to reach out to us. We appreciate your trust in Stones Property.
5/5
GoogleGreat service - helpful staff. Thank you Scott Pearce !
Thank you so much for your 5 star review Helena. We appreciate your feedback, we will pass it onto our estate agent team in Hayes. Please do get back in touch if you ever need us again. Thank you. Stones Property
5/5
GoogleI phoned up looking for some advice, and spoke to Scott, very friendly and very helpful. Thank you!PositiveResponsiveness, Quality, Value
Thank you for your great review Amy. Kind Regards Stones Property
5/5
GoogleAmazing service, Thankyou Scott. Will recommend for sure
Thank you so much for your 5 star review Shirley. We appreciate your feedback, we will pass it onto our estate agent team in Hayes. Please do get back in touch if you ever need us again. Thank you. Stones Property
5/5
GoogleAmazing experience especially Dylan who was very polite, informative and professional.
Pavan, Thanks for the great comments! Regards Stones
5/5
GoogleSo professional and accommodating, thank you so much, would defo recommend.
Thank you so much for your 5 star review. We appreciate your feedback, we will pass it onto our estate agent team in Hayes. Please do get back in touch if you ever need us again. Thank you. Stones Property
1/5
GoogleAll I can say about this agency. Full with liars arrogant staff. STAY AWAY. WORST AGENCY IN HAYES AND HARLINGTON
Afternoon Ramandeep, Sorry to hear such a negative review, please kindly email hayes@stonesproperty.co.uk to elobrate on your comments. Regards Stones
5/5
GoogleRecommend highly, great service, Sanjay is always happy to help 😃 …
We would like to express our gratitude for taking the time to leave us a 5-star review. Your feedback is highly valued, and we will definitely pass it on to our estate agent team based in Hayes. Should you need our services in the future, please do not hesitate to reach out to us. We appreciate your trust in Stones Property.
5/5
GoogleWould like to say tia has been very helpful and was very polite amazing staff !
Thank you Sophia for the comments! Regards Stones
5/5
GoogleFantastic service, Sanjay was great…. Highly recommend. Thanks
Thank you very much for leaving us a 5-star review. Your feedback is greatly appreciated, and we will be sure to share it with our estate agent team in Hayes. Please don't hesitate to contact us again if you require our services in the future. Thank you for choosing Stones Property.
5/5
GoogleExcellent services.special thanks to Sanjay for going out of his way to provide an amazing service. Thank you!!
We would like to express our gratitude for taking the time to leave us a 5-star review. Your feedback is highly valued, and we will definitely pass it on to our estate agent team based in Hayes. Should you need our services in the future, please do not hesitate to reach out to us. We appreciate your trust in Stones Property.
5/5
GoogleHighly recommended satisfying customer service Sanjay is an asset to the company 5stars
We would like to express our gratitude for taking the time to leave us a 5-star review. Your feedback is highly valued, and we will definitely pass it on to our estate agent team based in Hayes. Should you need our services in the future, please do not hesitate to reach out to us. We appreciate your trust in Stones Property.
5/5
GoogleNeeded to get some advice, spoke to Scott. He was very friendly and extremely helpful, thank you very much!
Thank you so much for your 5 star review. We appreciate your feedback, we will pass it onto our estate agent team in Hayes. Please do get back in touch if you ever need us again. Thank you. Stones Property
5/5
Googlegreat company to work with, I had a good experience when taking a property to let
Thank you so much for your 5 star review. We appreciate your feedback, we will pass it onto our estate agent team in Hayes. Please do get back in touch if you ever need us again. Thank you. Stones Property
5/5
GoogleRecently rented a property was greeted by a very polite young lady named tia must point out tia was very professional and very polite.
Aldo, Really appreciate your comments & great to see Tia setting the standards! Regards Stones
5/5
GoogleGreat customer service from Tia. Very helpful. Would use Stones Property again!
Thank you so much for your 5 star review. We appreciate your feedback, we will pass it onto our estate agent team in Hayes, particularly Tia. Please do get back in touch if you ever need us again. Thank you. Stones Property
5/5
GoogleVery professional organisation. Special thank you to Courtnie who went out of her way to help me, was super friendly, patient and professional.
Thank you for the positve review & the 5 Stars! Reagrds Stones
1/5
GoogleI called for the flat 3 times, each time I heard that the agent will contact me later when I called the last time I heard that the flat was sold in a very nasty way when I asked for another flat employee said that it is not available and literally dropped the phone without registering or hearing goodbye simply rude behavior to a potential client .... it's a pity to give flats / houses to this agency because you can see that is where the apartment / house will sell, not what other agencies ...
5/5
GoogleVery professional and polite service, Scott was amazing and explained everything I needed to know as a new tenant. Thanks again guys.
Brendon, Great to hear Scott has excelled once again! Regards Stones
5/5
GoogleAmazing team, amazing service, we bought a house so easy and simple, we rented out the house so easy and simple and paperless all online so got the process completed easily. No wonder these guys are winners!!!
5/5
GoogleMoving from south London to West London, I have find these agents to be very helpful, especially Amreet who has made the whole process smooth sailing for me, thank you once again.
Thank you very much for leaving us a 5-star review. Your feedback is greatly appreciated, and we will be sure to share it with our estate agent team in Hayes. Please don't hesitate to contact us again if you require our services in the future. Thank you for choosing Stones Property.
5/5
GoogleThe staff are very friendly and do everything they can to help the tenants under their care. They always do what they say they will do. Very professional service.
Thank you Kay for the 5 star review. Our letting team in Hayes really do try and look after the tenants. Thank you for choosing Stones Property.
5/5
GoogleA very professional estate agency, with fantastic communication. Ruben and the team have been a great help with advice and timely responses, would highly recommend.
Thank you for your kind review. Always here when you need us. Kind Regards Stones Property, the best estate agents in Hayes.
1/5
GoogleI would like to share my experience with this estate agency. Appointment booked 14:00 for viewing but no one turned up. I rang back to them said appointment cancelled and i am there waiting. This agency is full with Liars. Rude staff and very unprofessional. Stay away from them don’t waste precious time.
Dear Mr Singh, We confirm viewings 24 hours before and on the day of the viewing. We would have called you to cancel, however if the phone does not go through three times, we do not call back. All the best with your property hunt. Regards Stones Property
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hayes has the most, with 239 reviews rated 4.4 out of 5, followed by East Harling with 12.
The two Stones Property offices, by town:
Yes. At the ESTAS 2017 awards its branches won 1 Gold and 1 Best in County award.
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