Trusted Agent profile

Stones Property estate agents in Hayes and East Harling

4.4

β˜…β˜…β˜…β˜…β˜… Great

251 reviews across 2 offices and 2 platforms

Stones Property has two offices, in Hayes and East Harling. Together they have 251 reviews on two platforms, rated 4.4 out of 5 overall.

Google logo

4.4 / 5

234

Reviews on Google

All 2 offices

Facebook logo

4.3 / 5

17

Reviews on Facebook

All 2 offices

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Our offices

Stones Property's two offices, most reviewed first. Each has its own page.

Awards

ESTAS

Industry awards

Stones Property and its branches won ESTAS awards in one year, most recently 2017.

ESTAS winners in one year, the group and its branches: 2017.

ESTAS awards by year, 2017 to 2017
  • 2017 1 Gold and 1 Best in County ESTAS 2017 winners

    • GoldESTAS 2017: Lettings (Tenants), South East (Hertfordshire & Middlesex)Hayes
    • Best in CountyESTAS 2017: Middlesex, Lettings (Tenants)Hayes

Source: ESTAS winners lists, as published, linked by year.

Reviews on Google

Showing 233 reviews on Google only. Show every review

5/5

Google

Friendly and helpful team. Tenant for 5 years Landlord was moving back into property, Stones found another property. Good services πŸ‘

EglΔ— Β· 21 June 2018 Β· Stones Property Hayes

5/5

Google

Been with stones for 8 years now. Excellent service, great staff and always very friendly. Highly recommend! - Jacqueline Jones

Jonezy Β· 21 June 2018 Β· Stones Property Hayes

Agent replied Β· 19 June 2024

Afternoon Mrs Jones, Thank you for the comments and rest assured we will help your family in there property search! Regards Sandeep

5/5

Google

I have rented from Stones for over 5 years and they have always been extremely helpful during this period. I have now bought a property and it is sad to say that i will no longer be using Stones services.

Agnieszka Β· 21 June 2018 Β· Stones Property Hayes

5/5

Google

I was a first time buyer looking for a property in Hayes Middlesex, having visited various Estate Agents I found the services in Stones were exceptional. I was able to source a mortgage via Ranj who is the in-house Broker & I then was lucky enough to find a property through Stones Estate Agents who intern were able to refer me to Reemans Solicitors & with the aid of Kuldip Saud I was able to purchase within a short period of time. I would not hesitate in referring either Ranj @ Lawtons, Kuldip @ reemans or Waran @ Stones!

Imi Β· 21 June 2018 Β· Stones Property Hayes

5/5

Google

I recently rented a property through Stones Property in Hayes, I must say that I was quite suprised how easy it was from paying a reservation deposit to collecting keys. On move in I found there was a problem with the kitchen sink, Ruban was very proactive in arrange for an engineer to visit on the same day to fix the problem! I am pleasantly surprised at there efficiency and would not have an issues in referring them to friends and family.

Sandeep Β· 21 June 2018 Β· Stones Property Hayes

1/5

Google

DO NOT USE this agency If you are letting out a property. There are a number of reason why I say this No.1 from personal experience they are untruthful about tennets credit checks. No.2 they are unprofessional and unhelpful. No.3 they delay and deceive workload ie. Sending contractors to the house, took over a week and each day I was told they will be out on the day. No.4 they are unapproachable and dishonest. No.5 do not believe what they tell you about the people they recommend to accommodate. No.6 you need to keep chasing them for information so be prepared to spend many hours talking on the phone. These are some of the troubles which I faced using stones. They made the entire process extremely stressful. I would 100% never be using them again! Don't be fooled by first impressions of them they are horrible estate agents!!

MO Β· 21 June 2018 Β· Stones Property Hayes

Agent replied Β· 19 June 2024

Hello Mr Mo B, Apologises that I cannot address you correctly as unfortunately we do not know who you are and what property you are actually referring to. We strongly take all comments on board and I suggest you arrange a time to meet either myself or Ruban to discuss your comments if they are factual. Regards Sandeep

5/5

Google

I first used Stones to sell my flat in Hayes, since I have then used there services again to buy two more properties directly through Stones & they too have rented them for me. I have found there service faultless as rents are always paid on time, the properties are looked after & more importantly they have found me long term tenants on both properties. One of the properties I used there services for is directly opposite my own home therefore I was concerned about getting the right tenant and ensuring I would not be pestered as I pay them for a Managed Service. Testament to Stones they have found the perfect tenant & I feel the tenant has fulfilled there duties to the max! I have recently too been approached by a new member of staff from the office called Sapna & I was pleasantly surprised about her professionalism and I'm certain she will be an assets to Ruban, Sandeep, Waran & Ranj.

Wai Β· 21 June 2018 Β· Stones Property Hayes

5/5

Google

Quite surprised to find a company that are extremely helpful and not simply just interested in taking my money! I was looking for over a month for a rented property and i found that the majority of agents simply wanted to pressure me into taking any old rubbish! Stones showed me 3 properties in the space of 5 days and even though all properties were unfurnished they were far cleaner and well presented overall. I took a property from Ruban and he was very knowledgeable on the area and the process ..... in fact i was shocked that it was actually so straight forward to rent a property in Greater London as all other agents were making out that it was far more complex. The boys in the office are extremely friendly and helpful and when Ruban was not about they did there best to ensure i left the office with the desired result. If your looking to rent I would strongly suggest you see these guys as i couldn't really fault there services.

Sanjay Β· 21 June 2018 Β· Stones Property Hayes

5/5

Google

I have known Stones Estate Agents since 2011 and during this period Stones have sold, let & managed 13 of my properties. I have found that will my day to day job they have really taken away a lot of stress and headache on the property management side. I must say that they rates are highly competitive but definitively worth paying that little bit extra for as they really pull out all the stops.

Jason Β· 21 June 2018 Β· Stones Property Hayes

5/5

Google

I would like to say that having rent through Stones property since early 2014, I have found there services very good. They have a positive team that when I have had an issue at the property they have tried there upmost with the assistance of the landlords Mr & Mrs Hennesey to resolve the issues as swiftly as possible. I have found the renting experience through Stones perfect and I would not hesitate on recommending there services to any of my friends or family in the future. I'm sad to leave this property as I have found it an ideal home whilst commuting between France & the UK. Best of luck to the boys at Stones in the future! Henri

Harry Β· 21 June 2018 Β· Stones Property Hayes

5/5

Google

I rented a property from Stones in Hayes over 12 months ago, when renting I paid a deposit to them. I completely forgot to get my deposit back. Stones didn't have a forwarding address for me & I also changed my mobile as I moved overseas but they kept emailing me on an old email address telling me to get my money back as there was no deductions. I found that Waran who kept chasing me via email was very honest in making sure i got my money back. it goes to show that there are good estate agents out there.

Neringa Β· 21 June 2018 Β· Stones Property Hayes

Agent replied Β· 19 June 2024

Evening Naringa, Honesty is the best policy! Thanks Stones Property

5/5

Google

Stones has provided us with exceptional service. For the past 5 or so years they have been managing our properties with great care. They always contact to update us on even the slightest of information. Keeping this communication and business relation is what makes Stones stand out from the rest.

Sagar Β· 21 June 2018 Β· Stones Property Hayes

5/5

Google

I had an initial valuation from Stones when considering selling my property. I then went with a on-line estate agents for 10 months with no real impact. Stones were in contact over this period whilst my house was on the market it was then my decision to call them back to act on my behalf for the sale of my property. Stones being able to secure me with a buyer, with the price I wanted, within one hour of the second consultation. Had to have a second survey as the first one down valued on the rental income Stones really fought for the buyer and myself, using their knowledge and experience as they are also letting agents. Everything happened very swiftly, with regular updates and constant contact all the way. I needed a place to stay after the sale so Stones negotiated with the buyer to rent the property to me for a period of time. Everything worked out for me perfectly in the end and I would definitely recommend Stones Estate Agents in Hayes Town. Web site stonesproperty.co.UK.

Carol Β· 21 June 2018 Β· Stones Property Hayes

Agent replied Β· 19 June 2024

Dear Carol, Firstly the boys at Stones want to thank you for the business and believing that the conventional Estate Agent has the capability to sell your home rather than the dreaded online estate agents. If your ever in the area please pop by to say hello! Regards Sandeep

5/5

Google

We rented our property through Stones for about 7 years. Always had 5 star service from Sandeep and the guys in the office. Never had a problem contacting them with questions or issues we had even when we lived abroad for a year. Would highly recommend.

Layla Β· 21 June 2018 Β· Stones Property Hayes

Agent replied Β· 19 June 2024

Layla, Thank you for the kind words and thank you too for instructing us to market you property too for sale! if you ever require any assistance with any property matters please don't hesitate to contact us. Regards Sandeep

5/5

Google

A great family run company where customer service is right at the top. All of the staff are so very approachable and efficient, and it's been a pleasure to deal with Warren - a credit to the company, who has a genuine desire to give exceptional service, and has managed my property over the last 2 years, keeping me updated and is always available for any questions I may have. As a fully managed property service, I am very sure that my rental property is in good hands.

Heena Β· 21 June 2018 Β· Stones Property Hayes

5/5

Google

Rating only, no written review.

Robert Β· 24 March 2018 Β· Stones Estate Agents

5/5

Google

Rating only, no written review.

Anna Β· 21 June 2016 Β· Stones Property Hayes

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Stones Property

Which Stones Property office has the most reviews?

Hayes has the most, with 239 reviews rated 4.4 out of 5, followed by East Harling with 12.

Where are the Stones Property offices?

The two Stones Property offices, by town:

  • East Harling: 25 Garlondes, East Harling, Norfolk, NR16 2NN, NR16 2NN
  • Hayes: 50, Coldharbour Lane, Hayes, UB3 3EP
Has Stones Property won any awards?

Yes. At the ESTAS 2017 awards its branches won 1 Gold and 1 Best in County award.

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