Trusted Agent profile
★★★★★
242 reviews across 2 offices and 2 platforms
Steve Gooch Estate Agents has two offices, in Newent and Mitcheldean. Together they have 242 reviews on two platforms, rated 4.7 out of 5 overall.
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Steve Gooch Estate Agents's two offices, most reviewed first. Each has its own page.
Steve Gooch Estate Agents and its branches was Highly Commended at The Negotiator Awards 2024.
Highly Commended at The Negotiator Awards in one year: 2024.
2024 1 Highly Commended The Negotiator Awards 2024 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Showing 230 reviews on Google only. Show every review
5/5
GoogleI would like to say a big thank you to all the team at the Mitcheldean office especially a big thank you to Mandy and Dan for making my sale go through smoothly without any complications. …
Thank you so much for taking the time to leave us such a lovely review. We’re really pleased to hear you felt at ease throughout the process and that your sale went through smoothly. … More
5/5
GoogleOur experience of selling our property through Steve Gooch was great from start to finish. Dan was our main contact and from his initial visit to value the property through to the final handover of keys he was friendly, knowledgeable and …
Thank you so much for your wonderful feedback! We’re delighted to hear that your experience from start to finish was such a positive one. The whole Mitcheldean team will be so pleased to know their support and advice made the process smooth … More
5/5
GoogleVery satisfied with Steve Gooch estate agents and Glen who has been easily contactable. Glen has always provided us with information, allowing us to have peace of mind throughout the process. We would definitely recommend to buy through …
Thank you so much for your lovely feedback! We’re so pleased to hear that Glen kept you well informed and gave you peace of mind throughout the process. It’s been a pleasure working with you, and we’d be delighted to help again when the time comes to sell. Wishing you every happiness in your new home!
5/5
GoogleVery professional and proactive. Evie is very helpful and always does what she says she will do, always returns calls and communicates really well. Highly recommend Steve Gooch and especially Evie. Thank you Evie
5/5
GoogleI recommend Steve gooch estate agents, nothing was too much trouble for them.
Thank you so much for your lovely feedback! It’s been an absolute pleasure dealing with you, and we’re so pleased to have found the perfect buyer for your family’s home. Wishing you all the very best for the future!
5/5
GoogleExcellent experience! Effective communication and understanding. Very friendly staff. Can highly recommend.
Thank you so much for your kind words! You’ve been such a lovely person to talk to throughout, and we really appreciated how calm and patient you stayed when the conveyancing process got tough. We hope you enjoy every moment in your beautiful bolthole in the country, you truly deserve it!
5/5
GoogleI can’t thank Daniel and the team at Steve gooch enough for helping me buy my first home! They were friendly, professional, and always quick to answer my questions. As a first-time buyer, I really appreciated how they explained everything clearly and made the process stress-free. Highly recommend!
Thank you so much for your lovely feedback! We’re thrilled to hear that Daniel and the team helped make your first home purchase such a smooth and positive experience. Buying your first home is such a special milestone, and we’re so pleased to have been part of it. Wishing you every happiness as you settle in!
5/5
GoogleThe whole team were very helpful and patient with our many questions and/or requests for advice. They were extremely efficient in drawing everything together once a buyer had been found in order to bring the sale to fruition quickly and smoothly.
Thank you so much for your lovely feedback! The whole family were an absolute pleasure to deal with, and we only wish all our sales were that speedy! We’re so pleased everything came together smoothly and wish you all the very best for the future.
5/5
GoogleI can’t speak highly enough of the incredible team at Steve Gooch! From start to finish, the entire experience was smooth, professional, and genuinely enjoyable. A huge thank you to Nicki, Tim, Allison, Emma, Karen, Alixandra, and the rest of the amazing team, every single one of them went above and beyond to make the process effortless. Their communication was always clear and friendly, and I truly felt that they cared about finding the best outcome. Whether it was answering questions promptly, keeping me updated at every stage, or offering expert advice, they were always one step ahead. It’s rare to find a team that combines professionalism with such warmth and sincerity. If you’re looking for estate agents who are trustworthy, knowledgeable, and genuinely passionate about what they do, Steve Gooch is the one to call. Thank you again to everyone! You made what could have been a stressful process an absolute pleasure! 👏 Highly recommended!
5/5
GoogleCan’t fault the communication and professionalism of our dealings with Steve Gooch. It made the potentially stressfull sale of our house a breeze. Thank you every one in the Newent Office 🙏 …
5/5
GoogleGreat to do business again with these guys the ladies are particularly helpful and always have smiles on there face once again thank you all.
5/5
GoogleR N Moore electrical have used Steve Gooch for many years Over the time we have always had a good experience with them, always friendly and efficient We usually deal with Mandy, Jo or Evie lovely ladies and nothing is too much trouble A great team
5/5
GoogleI have nothing but praise for Steve Gooch Estate Agents. They look after you from start to finish. In particular, I would like to mention Mandy who regularly sends us properties to look at, keeping us appraised of properties that could suit our requirements, Evie who carries out the viewings and is always such a delight and very professional, and Jo, who has helped us with our sales progression and is very pro-active.
5/5
GoogleLuke was absolutely amazing throughout the selling of my property, professional, helpful and available..I couldn't have asked for a better person, he did a great job from start to finish
5/5
GoogleVeronica and I deal mainly with Philip, Alix, Emma, Nicki and Tim in the Lettings Department of the Newent branch. Over the years they have been unfailingly polite, friendly, well informed and extremely helpful… they often go the extra mile. We strongly recommend them.
5/5
GoogleAlways efficient, helpful and friendly. Any issues were resolved immediately and a really nice property to live at
5/5
GoogleThe lettings team (especially Tim and Alixandra) have always been fantastic during my 5 year tenancy. Any issues were dealt with promptly and the communication was always fast so I knew exactly what was going on. Viewings were always notified well in advance as well as the gas safety year checks. Thanks again for such a painless rental!
5/5
GoogleGlen knows his properties really well and the team around him are lovely. Dealt with all requests promptly. Thanks to all involve for helping with the move.
Thank you so much for your lovely feedback! We’re sure you’re going to turn your new house into a truly beautiful home, and we’d love to come back once you’ve settled in to see all that you’ve done with the place. Wishing you every happiness there!
5/5
GoogleVery good team (Mitcheldean) all helped with different aspects of the sale and remained cheerful and positive throughout. Thank you, all of you.
Thank you so much for your kind words! We really appreciate your perseverance in getting your property sold, we know there were plenty of challenges along the way, and we’re so pleased we got there in the end. It was a real team effort, and we’re delighted for you as you move forward.
5/5
GoogleA massive thank you to Glen and the Mitcheldean team for their help in purchasing our 'forever home' ❤ Their service was the best we have experienced and we've certainly moved more than a few times!
A massive thank you to you as well for your kind words! We’re absolutely delighted to have helped you secure your forever home. Glen and the team are thrilled to get to this stage, and it means so much to hear this was the best experience you’ve had. We can't wait to hand over those keys!!!
3/5
GoogleSteve Gooch estate agents were fantastic however they made a recommendation for a solicitor that have been absolutely terrible. Costing me a lot more money too. This review is based on my complete experience not just the dealings with the estate agents.
Thank you for your feedback. We’re glad your experience with us was positive, and we’re very proud to have helped get the property sold after it had been on the market for some time. We are, however, really sorry to hear that your opinion of us has been affected by the actions of the solicitor in the final stages of the process. The solicitor in question was recommended as a local, independent firm who has historically received great feedback and communicated well, but we completely understand your frustration with how the service felt compared with the costs incurred.
5/5
GoogleWe have been assisted by Tom in the sale of land and property.One can only describe the level of customer service as excellent.Up to date communication is adhered to, keeping us well advised of progress and applying his experience to the benefit of ourselves in negotiations.Really first class All our sales are now completed (Sept 2025) and the quality of service has never wavered.Tom has shown wonderful patience and provided guidance through a prolonged sale.One could not speak more highly of his efficiency,its been exceptional.
5/5
GoogleRating only, no written review.
5/5
GoogleAs first-time buyers, we arrived wide-eyed and clueless, armed with enthusiasm and absolutely no idea what we were doing. The process quickly turned stressful, delays, jargon, and moments where we genuinely considered Googling “how to buy a house without crying.” Enter Jo: calm, clear, and completely unflappable. She guided us through every twist with patience and precision, and gentle encouragement when I needed it. Thanks to her, we made it through the chaos with our sanity (mostly) intact and a new home to show for it. If you’re looking for someone who blends professionalism with genuine care, Jo’s your person.
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Newent has the most, with 171 reviews rated 4.7 out of 5, followed by Mitcheldean with 71.
The two Steve Gooch Estate Agents offices, by town:
