Trusted Agent profile
★★★★★
574 reviews across 5 offices and 3 platforms
Stephenson Browne has five offices, in Alsager, Newcastle Under Lyme, Congleton (two offices) and CREWE. Together they have 574 reviews on three platforms, rated 4.6 out of 5 overall.
518
Reviews on Google
All 5 offices
25
Reviews on Facebook
All 5 offices
31
Reviews on Trustpilot
Business-wide
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Stephenson Browne's five offices, most reviewed first. Each has its own page.
Stephenson Browne is among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Silver, 3 Bronze, 2 Best in County and 5 Best in Postcode across five branches.
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Showing 511 reviews on Google only. Show every review
5/5
GoogleI had an excellent experience with StephensonBrowne. They made the entire process of selling my house seamless and stress-free. They were incredibly organized, kept me updated at every stage, and always responded promptly to any questions I had. Their professionalism and dedication truly stood out. I highly recommend Stephenson Browne.
Hi Hossam Thank you very much for the five stars!! All the best, SB Congleton
5/5
GoogleA brilliant team, nothing is too much trouble and the staff are all amazing. It has been an absolute pleasure!
Hi Emma Very kind words, thank you! All the best, SB Alsager
5/5
GoogleRating only, no written review.
Thanks for the five stars Glenn. All the best, SB Alsager
5/5
GoogleMy experience was wonderful thanks to Carla.She was professional , lovely and helpful throughout the the entire process.She helped find and secure a house to rent after the viewing. Excellent service.
Hi Hilda We'll be sure to pass your comments on to Carla and thank you for taking the time to share your thoughts. All the best, SB Lettings Alsager
4/5
GoogleRating only, no written review.
Thanks Jayne! All the best, SB Alsager
5/5
GoogleBrilliant company and Sharon Warrender is amazing an absolutely pleasure 10 out of 10 x
Hi Alicia Thanks for the five stars alongside the 10/10 for our Sharon, both very much appreciated. All the best, SB Lettings NUL
5/5
GoogleStrphenson Browne Alsager Lettings I had the pleasure of meeting Sharon today she was fantastic while showing my current rental to New potential tenants. She has been incredibly respectful of my space and provided me with plenty of notice before viewings at a day and time that suited me best. She was punctual, professional and friendly which took the stress out of everything and she couldn't have made it any easier for me. She even took the time say hello to my dog and give her a fuss as she didn't know what was going on with strangers coming in. Well done Sharon and thank you so much for today.
5/5
GoogleStephenson Browne were excellent from the outset. From providing clear initial quotes and explaining how the process works, through to taking photos and liaising with solicitors right up to final exchange, everything was handled professionally and efficiently. I would strongly recommend them, particularly their package working with Step Legal. Thank you for helping to make the whole process as smooth as possible.
Hi Stephen Thank you for taking the time to leave such a positive review, we're delighted to hear your experience with ourselves was also a positive one :). All the best, SB NUL
5/5
GoogleEverything you could wish for in an estate agent and more! The team are extremely knowledgeable and have a professional yet friendly approach. Always excellent communication providing regular updates and always available to answer any queries I may have.
Hi Elaine Thank you for taking the time to leave your comments and five stars, really nice words :). All the best, SB Congleton
5/5
GoogleI had an excellent experience with StephensonBrowne. They made the entire process of selling my house seamless and stress-free. They were incredibly organized, kept me updated at every stage, and always responded promptly to any questions I had. Their professionalism and dedication truly stood out. I highly recommend Stephenson Browne.
Hi Hossam Thank you very much for the five stars!! All the best, SB Congleton
5/5
GoogleRating only, no written review.
Thanks for the five stars Karen. All the best, SB Alsager
5/5
GoogleSuper professional team. Very down to earth and easy to talk to. Especially Tracy, she's fantastic. Thankyou!
Hi Josh Thank you very much for your review and kind words, really appreciate it. All the best, SB Alsager
5/5
GoogleStephenson Browne are my preferred agents. I have sold several properties through them recently. Highly recommended
Hi Ian Thanks for the five stars, kind words and your business, we really do appreciate it. All the best, SB NUL
5/5
GoogleRating only, no written review.
Thanks for the five stars!!! All the best, SB Alsager
5/5
GoogleTracy has been the steady, reassuring voice throughout the entire sale of my home. She kept me grounded when things were overwhelming, checked in on me when she didn’t have to, and genuinely cared about how I was coping through every twist …
A review before we've started your new home journey, we'll take that!!! As always, thanks for the support! SB Alsager and beyond!
5/5
GoogleGreat customer service and helpful friendly staff
Hi Katy Thanks for the five stars and kind words :) … More
5/5
GoogleI’ve had such a positive experience with Layla Rigby from Stephenson Browne. She has been professional, approachable, and genuinely supportive throughout the whole process. Nothing was ever too much trouble, and she kept us informed at …
Hi Josephine Thank you very much for taking the time to leave a review, and for highlighting … More
5/5
GoogleWe are very pleased with the service received and continue to receive from all the staff at Stephenson Browne. Very proactive in the listing/advertising of our property and securing tenants with great communication. Would highly recommend them to anyone looking to rent a property.
Hi Claire Lovely to hear you would recommend our services, and thank you for taking the … More
5/5
GoogleWholeheartedly recommend Stephenson Browne, and in particular Layla who has been exceptionally friendly, helpful, knowledgeable and supportive throughout our purchase journey so far! The communication has been excellent and they have made …
Hi Jess Thanks so much for taking the time to leave your review, the comments are great … More
5/5
GoogleExcellent service - staff friendly, responsive and helpful - would recommend
Thanks very much Howard!! All the best, SB Alsager
5/5
GoogleSharon and her team were very professional, friendly and provided a great service from start to finish, would highly recommend for any landlord! They found me a tenant very quickly and conducted all necessary checks diligently and kept me informed throughout.
Hi Alicia Always so nice to see people happy with the service from start to finish, glad you were impressed and thank you for taking the time to leave your review and five stars. All the best, SB Lettings NUL
5/5
GoogleExtremely helpful and friendly throughout the whole process, couldn't recommend enough Thank you
Hi Charlie Thanks for the five stars and kind words. All the best, SB NUL
5/5
GoogleAbsolutely wonderful service.Sharon was amazing & a pleasure to meet when I recently went for a rental property.I would very highly recommend this estate agent.
From one Sharon to another, thank you!!! :) All the best, Sharon & the SB Lettings NUL team.
5/5
GoogleTracy and all team have been really supportive and very patient through my purchase journey, and kept me updated with things along the way, thank you so much for all your help. …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Alsager has the most, with 264 reviews rated 4.4 out of 5, followed by Newcastle Under Lyme with 259.
The five Stephenson Browne offices, by town:
Yes. At the ESTAS 2026 awards the group won Silver for Best Local Group (2 to 5 offices) in the UK and Best Local Letting Agency Group by Region in West Midlands, and its branches won 1 Gold, 1 Silver, 3 Bronze, 2 Best in County and 5 Best in Postcode awards.
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