Stephenson Browne estate agents in Alsager, Newcastle Under Lyme, Congleton and 1 more

★★★★★ 5/5

Google

Especially loved the volunteers who gave a lot of extra information and brought it to life.

Claire · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

Great service and price,communication was a bit slow. Would definitely use againPositiveValue

John · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

Fantastic agents to deal with. Margaret was a voice of reason and a great help.

Deborah · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

Excellent staff, Excellent follow-up service that see's contracts to completion and a very responsive team. Highly recommended!PositiveResponsiveness, Professionalism

Mark · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 4/5

Google

A very good service from Stephenson Browne all round thank you, with very prompt attention to get things going to start with, great photos and write up, and helpful staff. From my experience I would recommend.PositiveResponsiveness, Professionalism

Jane · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

We have had a great experience with Stephenson Browne. Communication was excellent throughout accompanied by friendly and helpful staff. We would definitely recommend there services.

Chris · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

I found Stephenson Browne very helpful and efficient throughout the purchase of my property. They kept me updated regularly and always ready to help.

Jeanette · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

Sandbach rental - really lovely staff, always at the end of the phone or email. Rented with them for 7months and they were really decent. Would recommend landlords and those looking to rent to go with them. Thanks to the ladies we were in contact with

Charl · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

Going the extra mile doesn’t come close. Customer service is 1000% and I can’t thank this team enough. Helped us at the last minute after being let down by another firm and nothing was too much trouble. A great team and will most definitely use them for life.

Emma · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

I had a wonderful experience dealing with Stephenson Browne while buying our house. Margret was extremely helpful throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value

Muhammad · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

Unfortunately we didn’t use Stephenson Browne to sell our house but I wish we had! We had nothing but problems with our agent however Margret was selling the house we were buying and she saved the sale on more than one occasion. We couldn’t recommend them enough.

Zoe · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

Excellent service. We were first time buyers and nervous/ unsure about the process. The estate agents in particular Margaret who dealt with our case we're brilliant, always so helpful. Thank you!

Katy · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

The sales side of the business is well run, friendly, professional and knowledgeable. When valuing a property, the groundwork has always been done prior to the visit to ensure the price quoted is bang up to date. Add to that the regular communication and updates on sales progress and you can see why SB have the lions share of the local market.PositiveResponsiveness, Quality, Professionalism

Steve · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

The whole team at the Alsager Office are brilliant. They guided me through the sale of my late Mum’s house with care and compassion. Communication was excellent and nothing is too much for them. Really down to earth, friendly service. Thank you!

Alex · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

We never met the team as we were moving here from Kent, but we can honestly say that the team at Stephenson Browne were amazing! Margret especially went out of her way to help us and nothing seemed to be too much! we absolutely recommend them!!PositiveResponsiveness, Quality, Professionalism, Value

Steve · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

Stephenson Browne are and have always been a very good estate agent to sell or buy your house from. They understand the surrounding area very well and if you choose to use them like i have several times, they are always available to talk to and are very professional in sorting any queries you may have.

Giovanna · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

Recently bought a bungalow in Alsager via Stephenson Browne, have dealt with them several times over the years and they are absolutely excellent. Professional, efficient and friendly - everything you could ask for from an Estate Agent. The best i have ever dealt with.PositiveProfessionalism

Stuart · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

The staff were a great help in selling my mother’s house, always helpful and efficient. I had to do everything remotely and they looked after the complete sales process from start to finish. I really appreciated how they worked as an effective team with good communications to support me and the sale.PositiveResponsiveness, Quality, Professionalism, Value

John · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

When purchasing a property in Alsager, the staff at Stephenson Browne were professional, and helpful. They responded promptly to telephone calls and emails and communication was good at all times. The purchase went through quickly and without any complications. I would particularly like to thank Margret for her input.PositiveResponsiveness, Professionalism

Lorraine · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 4/5

Google

All staff are always polite & friendly, responsive on emails and support to chase up the chain etc. and help move things along. Very happy with the valuation agreed and the sale price that was secured. Marketing of the property was good and the fees seemed quite reasonable when compared with other local and regional agents.

Laurence · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 1/5

Google

Incredibly poor and incompetent service while renting, so much so I'm still annoyed now after buying a house a few years ago - they didn't have Google Reviews then and no surprise if my experience is typical. In short, while renting (looking to move out) we've had people come to view the property without us being informed beforehand (first we found out was a knock at the door). We were then informed of a viewing that never arrived. Calling Stephenson Brown we eventually discovered they had found a new tenant but didn't tell us and we were due to move out after a couple of weeks. Reluctantly we used Stephenson Brown again on another rental property. A neighbour (also with SB) complained about our noise (including such ridiculous complaints as walking up and down the stairs and flushing the toilet past 9pm). Rather than ask us about it we received a threatening email saying we were being monitored and any more complaints and things would be escalated. We asked to speak to someone and Stephen Bird came around. He was actually very nice and realised how petty the complaints were. That's just our experience but my partners dad had a house for sale which they had a buyer for. He received a call from SB to say the sale had fallen through only to find out they had the wrong house. I hope this branch has improved now and am glad we'll never have to use again.

Andrew · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

The staff at my local branch of Stephenson Browne really took all of the stress out of selling my property. From the valuation right through to completion they were very efficient and constantly in communication. I also thought they were great value for money. Great customer service. Would highly recommend.

Michelle · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

My recent experience with Stephenson Browne Estate agents was a very positive one. All the staff were extremely friendly, helpful and considerate. They provided regular feedback on viewings and kept me well informed and up to date on what was required and how the sale was progressing throughout the whole process. They handled the sensitive sale of my deceased mum's bungalow very professionally and I would definitely recommend their services.PositiveResponsiveness, Quality, Professionalism, Value

Samantha · 26 August 2021 · Stephenson Browne Alsager

★★★★★ 5/5

Google

I was very pleased with the service provided by the whole team. I called on a Monday to register the sale with them, by the following day we have many bookings to view the house, and by the following Monday we had an excellent offer. The Alsager branch are very organised and the process was straightforward and a pleasant experience from start to finish, for which I am grateful. Matthew Bass provided a very reasonable valuation, and created a beautiful sales brochure to represent the house well. Once a sale was agreed upon, Margret Caddy worked weekly with me, to keep me updated on the sale's progress. She definitely enabled the sale to continue at an efficient pace, which was much appreciated. I hope to be able to work with the agency again.PositiveResponsiveness, Quality, Professionalism, Value

Nancy · 26 August 2021 · Stephenson Browne Alsager