5/5
GoogleRating only, no written review.
Trusted Agent profile
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Staves Estate Agent in Sheffield and Dronfield
★★★★★
469 reviews across 3 offices and 2 platforms
Staves Estate Agent has three offices, in Sheffield (two offices) and Dronfield. Together they have 469 reviews on two platforms, rated 4.7 out of 5 overall.
Our offices
Staves Estate Agent's three offices, most reviewed first. Each has its own page.
- Staves Estate Agents Sheffield861 Chesterfield Road, S8 0SQ321 reviews · 321 on Google (4.7)19 in the last 90 days
- Staves Estate Agent Dronfield34 Chesterfield Road, S18 2XB80 reviews · 80 on Google (4.6)0 in the last 90 days
- Staves Estate Agents212 White Lane, S12 3GL68 reviews · 64 on Google (4.6)1 in the last 90 days
Reviews on Google
Showing 465 reviews on Google only. Show every review
Google1/5
GoogleWhenever dealing with Rebecca she always comes across as rude, abrupt & snooty, this puts me off dealing with staves whilst trying to find a house to buy , very different service from other estate agents in the area who I prefer to deal with , think she needs some service training
2/5
Googleeven though i am buying a house with staves of dronfield i did find the whole process badly handled , it only seems this company does sealed bids, i don't like this process i find it unfair keeping people waiting, the lady rebecca did comment that this is what happens when its the lower priced houses of dronfield, i find this comment condescending & snobby,
5/5
GoogleFriendly, approachable staff. Great professional service
5/5
GoogleVery helpful, and excellent communication - especially as my house purchase was rather drawn out with the legal side of things (including dealing with probate stuff and a trust fund), and there were some delays with the buyer of my old …
Agent replied · 7 June 2023
Thank you Ruth for the kind words! Hope you enjoy your new home and settle in nicely! … More
1/5
GoogleIf your a home owner avoid using this company. Arranged an appointment to view a property at 532 Staniforth Road S9 and was running late by 15 minutes coming from London. Called up the estate agent and spoke to Ben to let them know we are …
Agent replied · 7 June 2023
Dear Ms Ahmed, I am sorry that we were unable to show you round the property on Staniforth Road on Saturday at 1:15pm as arranged. Unfortunately, we had another appointment at … More
5/5
GoogleBen was absolutely amazing!! The progression from start to finish was drawn out by solicitors but Ben was extremely attentive, kept us up to date and tried his best to keep the transaction moving. When completion day came to say we were …
5/5
GoogleUsed Staves for both letting and buying. Professional and understanding team. As it was my first time buying Ben helped me a lot with understanding the process. He was very efficient in chasing things up and kept me updated throughout the …
5/5
GoogleMy Mum has just sold her property through Staves and has asked me to write a review on her behalf. From the initial valuation, viewings and subsequent offer and sale process, everyone she has dealt with has been friendly, courteous and …
Agent replied · 7 June 2023
Thanks Lee for the kind comments! Hope your mum settles in nicely in her new place! Regards, The Staves Team
5/5
GoogleGayle has been the most customer centric, patient, and supportive lady in assisting us with our search for a family home. We unreservedly would highly recommend her and her firm if you are looking to rent a property.
5/5
GoogleI can't thank Staves enough for making our dreams come true. The service and how quick my house was sold was amazing. I big thank you to all the team . All the best for the New year Daniel and Leanne
Agent replied · 7 June 2023
Thanks Daniel & Leanne! Hope you settle in nicely in your new home! … More
5/5
GoogleI have to admit, Gail our main contact from Staves was super awesome, homely, friendly and helpful. She pulled all the strings to help secure my wife and I our dream home. Anytime and anyday, I would recommend Staves as a credible estate agent.
5/5
GoogleI found this particular agency provided a high quality service and level of professionalism. No question was left unanswered and no task left incomplete. The utmost respect was shown by the staff to myself throughout the whole process of …
5/5
GoogleGreat service as always
5/5
GoogleEveryone I have dealt with within the branch has been really friendly and accommodating. All questions I have had have been promptly dealt with and I would recommend there service.
5/5
GoogleReally good customer service and excellent value for money. Ive had most contact with Ben in the Woodseats office who is very down to earth and competent, in fact the whole team are really personable and efficient.
Agent replied · 7 June 2023
Dear Casa, Thank you so much for your kind words! We look forward to working with you again in the future. … More
5/5
GoogleWe’ve been tenants under Staves - Woodseats for over 4 years and they have been fantastic throughout that time. All staff are very friendly and always helpful and accommodating.
5/5
GoogleWe've recently purchased a property in Sheffield through Staves and cannot recommend their service highly enough. They have been efficient and professional and made the whole process very painless.
5/5
GoogleStaves Woodseats have always acted professionally in our dealings with them and we’d thoroughly recommend them. They operate without the high pressure tactics of some other agents. Keep up the great work!
5/5
GoogleBrilliant! I highly recommend. Keep up the good work. Wendy and Gail are fantastic at their job. Many thanks. A very pleased first time buyer 😊 …
5/5
GoogleI sold a property though Staves of Dronfield and all I can say was it was a pleasure. Living 80 miles away could have made it hard work, it was just the opposite, nothing was too much trouble, the staff, the advertising even the fees were exactly what I would expect from a company at the top of there game everything was 100% professional from beginning to end. Well done Staves, do recommend. Would use again.
5/5
GoogleJames Staves and his colleagues were effective, efficient and friendly in dealing with us. They did exactly what they said they would do and sold our property quickly and for slightly more than predicted. James kept us well informed throughout, discussed our options and providing us with sound advice. We were extremely impressed by their professionalism and could not have asked for any more of them.
1/5
GoogleUnhelpful, inefficient and plain incompetent. The only time when they cared about answering my emails was when they tried to get as much money from my deposit as possible. …
Agent replied · 7 June 2023
Dear Xurxo, I am very sorry to hear that you have found our service to be unhelpful and … More
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Staves Estate Agent and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 3 Gold across three branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Staves Estate Agent and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2025, 2022, 2021, 2019, 2018.
British Property Awards by year, 2025 to 2018
2025 1 Gold The British Property Awards 2025 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Staves Estate Agent
Which Staves Estate Agent office has the most reviews?
Staves Estate Agents Sheffield has the most, with 321 reviews rated 4.7 out of 5, followed by Dronfield with 80.
Where are the Staves Estate Agent offices?
The three Staves Estate Agent offices, by town:
- Dronfield: 34 Chesterfield Road, Dronfield, S18 2XB
- Staves Estate Agents: 212 White Lane, Sheffield, S12 3GL
- Staves Estate Agents Sheffield: 861 Chesterfield Road, Sheffield, S8 0SQ
Has Staves Estate Agent won any awards?
Yes. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 7 other industry awards since 2018.
