Every review we hold for the Dronfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI contacted staves & 2 other local estate agents in the area to value my property & another property I was helping sell.
James Staves came out to visit the property, first of all James came across personable & professional. He didn’t come across as though this was “just another house” that Staves were going to sell. They gave a good valuation for the house, not too high that it would be sat on the market for months & not to low that we were getting an unfair amount.
There fee was fair for selling the house and it is really handy that they have people to do the EPC etc. The photographer was great and we got really good marketing pictures for the house. The house was on all major selling sites.
We had lots of viewings and offers on a house in Dronfield and we were able to get full asking price for the house due to there knowledge of the area. We completed this house in around 8 weeks from Staves putting it on the market.
James and his team also helped me sell my first house in New Whittington. Again, this was a very professional service we had offers above asking within a day of it been on the market with a bit of a bidding war happening. The team supported me with anything I asked of them and couldn’t have been more helpful.
I love the family feel of this business and if I was to ever sell again, I would be using Staves. I have been recommending them to family & friends looking at getting houses on the market.
Again thank you for all your support, Everyone in the Dronfield Staves office have been fabulous.
Sara · 13 November 2025
★★★★★ 5/5
GoogleHaving to sell our parents property was something we were dreading. We spoke with several local Agents and Staves gave us the most confidence in the way they would look after us throughout the selling process and in how they would market the property.
We were delighted with the sales particulars and the speed in which they marketed the property. As we lived away from the property, we were pleased Staves were happy to accompany potentail buyers on their viewings.
Sadly we had to remove the property from the market for a time due to probate, but Staves assured us they would keep potential buyers informed. Before it officially came back onto the market, Staves had found a buyer able to proceed with the puchase and the sale went through within 2 months. Throughout the process we felt well advised and supported, with particular thanks to Leanne for all her hard work.
Mark · 3 April 2025
★★★★★ 5/5
GoogleWe have recently had a fantastic experience when selling our home and buying our dream home with Staves. We were quite nervous about the whole process but James and Janine put us at ease straight away and supported us throughout the whole process. The whole team went out of their way to keep us updated regularly and make sure that everything went smoothly. Leanne was so very helpful and nothing was too much trouble for her. I definitely wouldn't hesitate to recommend Staves, I'd use them again every single time. Thank you so much to you all.
Verity · 30 July 2022
Agent replied · 30 July 2023
Thank you for your kind words Verity, we all hope you are happy in your new home and that your family will make some lovely memories there.
★★★★★ 5/5
GoogleWe recently sold our deceased mother’s bungalow though Staves, which process had a very bumpy and traumatic ride through the Covid period. Throughout the sale we received nothing but great support, understanding and patience from the staff. Rebecca was our lead contact, and was always polite and professional. Communication was excellent throughout. At the end of the tortuous few months, the property was sold for well in excess of the highest valuation of a local estate agent competitor.if we were to sell our own house we would not hesitate to use Staves.PositiveResponsiveness, Quality, Professionalism, Value
Gregory · 20 June 2021
Agent replied · 19 June 2024
Thank you for your kind comments, it is lovely to hear that the service provided by Staves went above and beyond your expectations.
★★★★★ 5/5
GoogleWe recently used Staves (Dronfield) for the sale of our property. Absolutely superb service from start to finish, from the initial meeting to the sale completion. We were kept informed of the status and nothing was too much trouble. We were delighted. I would 100% recommend Staves. First class service from Leanne, James and the Staves team. Thank you.
M · 4 November 2024
Agent replied · 10 December 2024
Thank you for your kind words, I am pleased that the teams efforts were appreciated.
★★★★★ 5/5
GoogleSuperb service purchasing from Staves in Dronfield. Leanne, James and the team kept me fully aware of developments throughout the process, feeding back on queries promptly and with full detail.
A great experience from initial enquiry through to Completion.
Many Thanks!
Jeff · 2 June 2024
★★★★★ 1/5
GoogleWe were prospective first time buyers for a property listed under Staves. When we first viewed the property we were limited to 10minutes of viewing time as the agent who knew none of the answers to our simple questions regarding the property, was in a rush to leave. We then proceeded to place an offer at a reasonable amount more than the asking price exceeding several other offers. Proceedings then went on to best and final offers which were delayed 3 times until we came to realise that the property had now been relisted at an increased asking price (our initial offer) under no notification to us. This resulted in further viewings commencing once our final offer had been submitted.
Overall the attitude of all staff concerned seemed to be much in the favour of the seller with no consideration for the buyer.
Ben · 30 July 2022
Agent replied · 30 July 2023
Dear Ben, the circumstances which you describe do not relate to any of the property sales from this branch of Staves and your details are not recognised as having viewed any of our properties. If you would like to discuss this in more detail, please contact me directly and I will be able to assist. dronfield@stavesestateagents.co.uk
Kind regards, James Staves, Director
★★★★★ 5/5
GoogleExcellent
We have been really impressed and grateful for the customer service we have received by all staff at this branch. They always get back to you when they say they will, we’ve always felt they genuinely want to be helpful in our property search and that nothing is too much trouble, taking the time to help and advise us. I would thoroughly recommend to buyers and sellers alike. Thank you Staves.
Louise · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your kind words Louise, it is great to hear when buyers appreciate our efforts as well as vendors and is a credit to our team in the office.
★★★★★ 1/5
GoogleThe “lady” that called us today was only too happy to tell us we hadn’t been accepted for the house we desperately wanted. She basically laughed in our face. Will never EVER use staves again. Family and friends have been told to avoid this estate agents too
Riki · 2 June 2024
Agent replied · 19 June 2024
Hi Riki, I am sorry your offer was not accepted by the vendor of this property. I understand that it can be very disappointing when you lose out to another buyer, however I do not believe that my colleague behaved in the way you claim, having witnessed the phone call myself. My colleague acted with great care whilst informing your partner of the vendors decision and it would have been totally out of character for her to have conducted herself in this manner, as the dozens of positive reviews would suggest. If you wish to discuss this further, please do not hesitate to contact me at the office on 01246 419993.
Kind regards,
James Staves
★★★★★ 5/5
GoogleStaves Dronfield were great. Personable, honest, and offered good advice. Every interaction with them was easy and they were proactive in supporting us throughout the sale and completion process
Rich · 13 April 2024
★★★★★ 5/5
GoogleJames Staves and his colleagues were effective, efficient and friendly in dealing with us. They did exactly what they said they would do and sold our property quickly and for slightly more than predicted. James kept us well informed throughout, discussed our options and providing us with sound advice. We were extremely impressed by their professionalism and could not have asked for any more of them.
David · 2 March 2018
★★★★★ 5/5
GoogleI recently started renting a property through Staves. Liam was brilliant from start to finish. He found us the perfect property and within 2 weeks of the viewing we received the keys! Great experience and top class service, thank you Staves!
Charlie · 2 November 2022
★★★★★ 5/5
GoogleWe found Staves to be extremely efficient, honest, friendly and reliable. They gave us good advice and we were really pleased with the photographer and photos of Holmley Lane and thought they were that good we considered putting an offer on it ourselves 😄. We have no problem recommending Staves to anyone considering a move and are looking for a good and reliable Estate Agent.
Pat and Linda Webster.
Pat · 13 April 2024
★★★★★ 5/5
GoogleI decided to go with Staves after getting valuations from several different estate agents. I cannot thank everyone involved enough. I was updated throughout the whole process. They were quick to respond to emails, friendly and professional and competitively priced. I wouldn't hesitate to use them again in the future. Thanks again for everything!
Ellie · 30 July 2022
Agent replied · 30 July 2023
Thank you Ellie, it was a pleasure to work with you on your sale.
★★★★★ 5/5
GoogleWe had great service from beginning to end of our sale. Any issues were dealt with efficiently and promptly. Nothing was too much trouble. Highly recommend and would use Staves again.
Jenny · 13 April 2024
Agent replied · 30 July 2023
Thank You Jenny.
We're glad you appreciated the service.
★★★★★ 5/5
GoogleI would just like to say that the whole team at Staves have been absolutely brilliant throughout my house purchasing process.
Keeping me updated at all times as well as answering all my queries quickly and professionally. Nothing was ever too much.
I would highly recommend them.
Amitta · 30 July 2022
Agent replied · 30 July 2023
Thank you for your kind words, it has been a pleasure to assist you with your move.
★★★★★ 5/5
GoogleI sold my house through Staves and they were absolutely brilliant from the first time I contacted them to completion. They were a huge help with a problem I had with a surveyor, always knowledgeable and friendly. Highly recommended. THANK YOU TEAM STAVES!
Simone · 30 July 2022
Agent replied · 30 July 2023
Thank you for your kind comments Simone, it was a pleasure working with you on the sale of your house.
★★★★★ 5/5
GoogleI have used Staves now for both renting and selling property. All the staff have been polite and professional throughout my dealings. I would not hesitate to recommend them if you are looking for an agent who will keep you informed and treat you as a valued client.
Dianne · 30 July 2021
Agent replied · 30 July 2023
Thank you for your kind words, I am pleased to hear you have been happy with our service.
★★★★★ 5/5
GoogleI have recently sold a property through Staves and would recommend their services and expertise. I was kept informed throughout the process and everything was to my convenience.
Lynn · 22 March 2025
★★★★★ 5/5
GoogleWe recently dual listed but Staves were head & shoulders above the other agent. We were under time pressure but they managed to find us a buyer within 3 weeks. Excellent communication throughout & a pleasure to deal with.
Nik · 30 July 2022
Agent replied · 30 July 2023
Thank you for your comments. We are glad you were impressed with our service, we aim to deliver!
★★★★★ 5/5
GoogleI have used Staves now for both renting and selling property. All the staff have been polite and professional throughout my dealings. I would not hesitate to recommend them if you are looking for an agent who will keep you informed and treat you as a valued client.
Hellonearth · 7 January 2021
Agent replied
Thank you for your kind words, I am pleased to hear you have been happy with our service.
★★★★★ 5/5
GoogleI have used Staves now for both renting and selling property. All the staff have been polite and professional throughout my dealings. I would not hesitate to recommend them if you are looking for an agent who will keep you informed and treat you as a valued client.
D · 31 December 2020
Agent replied
Thank you for your kind words, I am pleased to hear you have been happy with our service.
★★★★★ 5/5
GoogleLeanne and Janine were brilliant in helping us sell and buy a house with them.
Stacy · 13 April 2023
★★★★★ 5/5
GoogleWe had our house on the market with another estate agents for several months with very little interest. We came to Staves and they put together an excellent brochure, and we got a great price for the house in a matter of weeks. The whole team was very professional and although we were living abroad at the time they made the whole process very simple. I only wish we had come to them first!
Fiona · 26 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.