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Staves Estate Agent in Sheffield and Dronfield

4.7

★★★★★ Excellent

469 reviews across 3 offices and 2 platforms

www.stavesestateagents.co.uk

Staves Estate Agent has three offices, in Sheffield (two offices) and Dronfield. Together they have 469 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

465

Reviews on Google

All 3 offices

Trustpilot logo

4

Reviews on Trustpilot

All 3 offices

Our offices

Staves Estate Agent's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 465 reviews on Google only. Show every review

5/5

Google

Wow, where to even begin with Staves. The sudden passing of our father left us feeling overwhelmed by everything we had to get done, especially the sale of his house. Thanks to everyone at Staves one of the hardest times in our lives was made a little bit easier. Ben Willis was incredibly patient with me, even when I had 10+ questions each day he would answer anything I asked with patience and kindness. Ben also walked us through every process of the sale, and kept us very well informed at every twist and turn. Everyone who works at Staves was so helpful, and I will absolutely use them again in the future. Thanks guys, Katie Root.

Katie · 7 February 2023 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Katie, everyone here at Staves was pleased to get this one over the line. Wish you & your family all the best.

5/5

Google

Great reliable, local company. Communication was very good. Overall a very smooth and easy experience.

C · 1 January 2023 · Staves Estate Agent Dronfield

5/5

Google

Great reliable, local company. Communication was very good. Overall a very smooth and easy experience.

Christian · 30 December 2022 · Staves Estate Agent Dronfield

5/5

Google

I recently started renting a property through Staves. Liam was brilliant from start to finish. He found us the perfect property and within 2 weeks of the viewing we received the keys! Great experience and top class service, thank you Staves!

Charlie · 2 November 2022 · Staves Estate Agent Dronfield

2/5

Google

Rating only, no written review.

Simon · 12 October 2022 · Staves Estate Agents

Agent replied · 16 June 2024

Hi Simon, we are really disappointed to see your review and take your feedback very seriously. We strive to achieve the highest level of customer service and would welcome the opportunity to discuss this with you further. Please do contact me to directly at Matthew.staves@stavesestateagents.co.uk or call 0114 274 6400. Kind Regards, Matthew.

4/5

Google

Rating only, no written review.

Jack · 12 October 2022 · Staves Estate Agents

1/5

Google

No reply to any email enquires (rental), several were sent. Phoned instead. Mentioned a specific property I'm interested in: Silence on the end of the line. So eventually I say "Is it still available?". Reply: "Yes".... [long pause].... (Impatiently) "How can I help with that?". How do you think you can help me with that?! Phone line then cuts out. No one bothers to call back. Think I'll deal with an agent that actually wants my business.

TLG · 12 October 2022 · Staves Estate Agents

Agent replied · 16 June 2024

Hi TLG, we are really disappointed to see your review and take your feedback very seriously. We at Staves strive to achieve the highest level of customer service and would welcome the opportunity to discuss this with you further. Please do contact me to directly at Matthew.staves@stavesestateagents.co.uk or call 0114 274 6400. Kind Regards, Matthew.

5/5

Google

We had a great experience from start to finish when purchasing our first home with Staves. Ben was a tremendous help all the way through with constant & thorough updates in regards to the entire journey & answered any questions we had regarding the process. Very professional. Overall very happy with the service provided.

Oliver · 12 October 2022 · Staves Estate Agents

Agent replied · 16 June 2024

Thank you Oliver for the lovely review!

5/5

Google

We sold our house with Staves and arranged a rental property with them at the same time and they have been brilliant. …

Rebecca · 8 October 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Rebecca! Hopefully we can find your next home!

5/5

Google

Bought a house via this estate agent and the service was great. The team were friendly, quick responding to any emails and happy to answer any questions we had. …

Lorraine · 8 October 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Lorraine, we wish you all the best in your new home.

5/5

Google

I felt very supported by the Staves estate agents ( especially Ben! Thanks again). Very friendly and ready to listen and talk when I needed some support during quite a stressful big move across country. Good at communicating to all the …

Helene · 8 October 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Helene! We wish you all the best in your new home.

5/5

Google

There are a lot of bad Estate Agents in Sheffield, but I found Staves to be different. From the get-go, I was in constant contact with Jack. He is highly personable, knowledgeable, enthusiastic and always eager to provide a good service and …

Daniel · 8 October 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Daniel! I've passed your kind messages onto the team!

5/5

Google

We recently sold with Staves and are really happy with the outstanding service we received. Our sale was handled by Ben Willis who went above and beyond throughout the entire process to ensure we were kept informed and up to date and was …

Amy · 8 October 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Amy! We all wish you all the best in the future!

5/5

Google

Rating only, no written review.

Mark · 16 September 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Mark! We wish your mum all the best in her new home.

1/5

Google

Called twice about a flat for sale never got back to me

Helen · 16 September 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Hi Helen, we are really disappointed to see your review and take your feedback very seriously. As you can see we have numerous 5* reviews from clients over the years and can only apologise you haven't had the same experience. If you can … More

4/5

Google

Excellent service ! The staff are patient and enthusiastic. The informations are provided in deatail. I would like to recommend to my friends.

Wai · 16 September 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you for the review!

5/5

Google

I bought a house through staves with Jack and he made the whole process so much easier! We had a few hold ups and Jack was great at keeping me updated and speeding things up!

Janine · 16 September 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Janine!

5/5

Google

Bought a house that was on the market with Staves. Dealing with Ben Willis was brilliant. He was so helpful and always followed through and did what he said he would do. Thank you

Thompson · 16 September 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you for the review Mark!

5/5

Google

Jack was great right from the start and was very helpful in communicating between us and the sellers. Would definitely look to Staves first when we consider moving.

Gabriella · 16 September 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Gabriella!

5/5

Google

I've currently used Staves a couple of times in the past 12 months and have found them to be extremely friendly, professional and always eager to help. A special mention to Ben Willis who has been excellent in the level of service he has provided us and has been exemplary and always approachable.

Tony · 16 September 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Tony! It's been a privilege helping you out on your last two sales. All the best in the future.

5/5

Google

Rating only, no written review.

Louise · 16 September 2022 · Staves Estate Agents Sheffield

Agent replied · 7 June 2023

Thank you Louise for the 5 star review!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Staves Estate Agent and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Staves Estate Agent and its branches won awards at The British Property Awards in five years, most recently 2025.

British Property Awards winners in five years, the group and its branches: 2025, 2022, 2021, 2019, 2018.

British Property Awards by year, 2025 to 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Staves Estate Agent

Which Staves Estate Agent office has the most reviews?

Staves Estate Agents Sheffield has the most, with 321 reviews rated 4.7 out of 5, followed by Dronfield with 80.

Where are the Staves Estate Agent offices?

The three Staves Estate Agent offices, by town:

Has Staves Estate Agent won any awards?

Yes. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 7 other industry awards since 2018.

Reviews may appear on more than one platform.

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