5/5
GoogleFive stars from me for Teresa's professionalism, integrity and yet friendly and approachable manner. She's an excellent representative of Staves.
Agent replied · 22 October 2024
Thank you, Sue! We appreciate your feedback!
Trusted Agent profile
Verified
Staves Estate Agent in Sheffield and Dronfield
★★★★★
469 reviews across 3 offices and 2 platforms
Staves Estate Agent has three offices, in Sheffield (two offices) and Dronfield. Together they have 469 reviews on two platforms, rated 4.7 out of 5 overall.
Our offices
Staves Estate Agent's three offices, most reviewed first. Each has its own page.
- Staves Estate Agents Sheffield861 Chesterfield Road, S8 0SQ321 reviews · 321 on Google (4.7)19 in the last 90 days
- Staves Estate Agent Dronfield34 Chesterfield Road, S18 2XB80 reviews · 80 on Google (4.6)0 in the last 90 days
- Staves Estate Agents212 White Lane, S12 3GL68 reviews · 64 on Google (4.6)1 in the last 90 days
Reviews on Google
Showing 465 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
5/5
GoogleExcellent staff our sale dragged on but they couldn't do enough for us
5/5
GoogleLouis P in there woodseat branch did an amazing job with my solicitors all through the process. I will recommend Staves always thank you
Agent replied · 24 August 2024
Thank you for your positive feedback, Comfort! We're thrilled to hear that Louis provided an excellent service. We appreciate your recommendation and look forward to assisting you in the future.
5/5
GoogleGreat work by staves, we had some interesting circumstances by which we needed to sell our property but they were really great at providing us with all the necessary documentation and support throughout our sale and also assisted it helping us search for a property too. 100% would recommend.
Agent replied · 24 August 2024
Thank you for your kind words, Daniel! We're thrilled to hear that our team at Staves provided you with excellent service during the sale of your property. Your recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out to us at 0114 274 6400.
5/5
GoogleMatthew and Kate supported not just us but our buyers as our projected move dragged on due to probate delays elsewhere in the chain. They were BRILLIANT and deserve my very rare 5⭐s! Thank you STAVES!
Agent replied · 24 August 2024
Thank you for your kind words, Pat! We're thrilled to hear that Matthew and Kate provided excellent support throughout your sale. We appreciate your rare 5-star rating and are grateful for your trust in Staves Estate Agents. If you have any … More
5/5
GoogleVery happy with Staves. Great customer service and always prompt and efficient. Ben was looking after our sale and any problems we encountered with our onward purchase, he was quick to assist and do what he could. Successfully moved 😁 …
Agent replied · 24 August 2024
Thank you for your positive feedback, Helen! We're delighted to hear that you had a great experience with Staves. We pride ourselves on providing excellent customer service and being prompt and efficient. We're glad that Ben was able to … More
4/5
GooglePleased with their level of service. Luckily the agreed sale was quite straight forward once secured. A good team of staff at the Gleadless branch. As a family owned business I think you get better communication and team work than some of the multiples.
5/5
GoogleAn amazing service! Ben and his colleagues made selling my parent's house as simple and painless as possible. I'll be using them again when the time comes 😀 …
Agent replied · 2 January 2024
Thank you for your kind words, Louise! We're thrilled to hear that our team provided you with an amazing service and made the selling process as smooth as possible. We appreciate your trust and look forward to assisting you again in the future.
5/5
GoogleWe were extremely happy with Staves in selling and buying our homes. In particular Ben in the Woodseats office was extremely proactive and efficient in communicating with the various parties. He was always available to discuss our concerns with professional skill as well as empathy. Thank you very much Staves.
Agent replied · 2 January 2024
Hi, Ariane. We appreciate the kind words and are glad we could provide you with a positive experience!
5/5
GoogleWe have just completed a successful sale through Staves at Woodseats. Our contact there, Ben, was always very polite and helpful, and it was always a pleasure speaking with him. Our sale was hindered by probate etc., but Ben successfully carried the sale through to its conclusion magnificently. Thank you.
Agent replied · 30 October 2023
Thank you Andrea, we wish you all the best in the future!
5/5
GoogleAbsolutely brilliant Ben Willis was the best, world class service throughout
Agent replied · 22 October 2024
Thank you, Mark! We're thrilled that Ben provided excellent service.
5/5
GoogleVery professional I have no hesitation in recommending Ben and the team at the woodseats Branch
Agent replied · 22 October 2024
Thank you Don, We're glad you found our team professional and appreciate your recommendation of Ben and the Woodseats Branch.
5/5
GoogleKept us informed from start to finish. Polite and helpful staff. Fully recommend .
1/5
GoogleThe “lady” that called us today was only too happy to tell us we hadn’t been accepted for the house we desperately wanted. She basically laughed in our face. Will never EVER use staves again. Family and friends have been told to avoid this estate agents too
Agent replied · 19 June 2024
Hi Riki, I am sorry your offer was not accepted by the vendor of this property. I understand that it can be very disappointing when you lose out to another buyer, however I do not believe that my colleague behaved in the way you claim, having witnessed the phone call myself. My colleague acted with great care whilst informing your partner of the vendors decision and it would have been totally out of character for her to have conducted herself in this manner, as the dozens of positive reviews would suggest. If you wish to discuss this further, please do not hesitate to contact me at the office on 01246 419993. Kind regards, James Staves
4/5
GoogleRating only, no written review.
5/5
GoogleFantastic service from Staves, from start to finish, friendly, helpful & professional - wouldn't hesitate to recommend. Thank you!
5/5
GoogleHelpful and friendly, visited house quickly to offer valuation. First viewing offered full asking price. Staves were better informed about the chain than our solicitors were.
5/5
GoogleSuperb service purchasing from Staves in Dronfield. Leanne, James and the team kept me fully aware of developments throughout the process, feeding back on queries promptly and with full detail. A great experience from initial enquiry through to Completion. Many Thanks!
5/5
GoogleStaves Dronfield were great. Personable, honest, and offered good advice. Every interaction with them was easy and they were proactive in supporting us throughout the sale and completion process
5/5
GoogleFast and efficient
5/5
GoogleLovely friendly service thankyou
5/5
GoogleBeen great with me as a tenant 👌 …
5/5
GoogleVery happy with the proactivity of Kate in the Dore office to help progress a slow moving chain. Very pleasant to deal with all round.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Staves Estate Agent and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 3 Gold across three branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Staves Estate Agent and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2018, 2019, 2021, 2022, 2025.
British Property Awards by year, 2018 to 2025
2025 1 Gold The British Property Awards 2025 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
2019 1 Gold The British Property Awards 2019 winners
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Staves Estate Agent
Which Staves Estate Agent office has the most reviews?
Staves Estate Agents Sheffield has the most, with 321 reviews rated 4.7 out of 5, followed by Dronfield with 80.
Where are the Staves Estate Agent offices?
The three Staves Estate Agent offices, by town:
- Dronfield: 34 Chesterfield Road, Dronfield, S18 2XB
- Staves Estate Agents: 212 White Lane, Sheffield, S12 3GL
- Staves Estate Agents Sheffield: 861 Chesterfield Road, Sheffield, S8 0SQ
Has Staves Estate Agent won any awards?
Yes. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 7 other industry awards since 2018.
