5/5
GoogleCan’t thank Staves enough for finding me a tenant for my property. Special thanks to Will and Gail for all hard work and support will recommend Staves every time in the future. Will and Gail credit to Staves
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Staves Estate Agent in Sheffield and Dronfield
★★★★★
469 reviews across 3 offices and 2 platforms
Staves Estate Agent has three offices, in Sheffield (two offices) and Dronfield. Together they have 469 reviews on two platforms, rated 4.7 out of 5 overall.
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Our offices
Staves Estate Agent's three offices, most reviewed first. Each has its own page.
- Staves Estate Agents Sheffield861 Chesterfield Road, S8 0SQ321 reviews · 321 on Google (4.7)19 in the last 90 days
- Staves Estate Agent Dronfield34 Chesterfield Road, S18 2XB80 reviews · 80 on Google (4.6)0 in the last 90 days
- Staves Estate Agents212 White Lane, S12 3GL68 reviews · 64 on Google (4.6)1 in the last 90 days
Awards
Industry awards
Staves Estate Agent and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 2022
2022 3 Gold across three branches EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Woodseats branchStaves Estate Agents Sheffield
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Dronfield branchDronfield
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Gleadless branchStaves Estate Agents
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Staves Estate Agent and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2025, 2022, 2021, 2019, 2018.
British Property Awards by year, 2025 to 2018
2025 1 Gold The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Estate Agent in Sheffield (S12-20)Dronfield
2022 1 Gold The British Property Awards 2022 winners
- GoldThe British Property Awards 2022: Estate Agent in Sheffield (S12-20)Dronfield
2021 1 Gold The British Property Awards 2021 winners
- GoldThe British Property Awards 2021: Letting Agent in Sheffield (S12-20)Dronfield
2019 1 Gold The British Property Awards 2019 winners
- GoldThe British Property Awards 2019: Estate Agent in Sheffield (S12-20)Dronfield
2018 1 Gold The British Property Awards 2018 winners
- GoldThe British Property Awards 2018: Estate Agent in Sheffield (S12-20)Dronfield
Source: The British Property Awards winners lists, as published, linked by year.
Reviews on Google
Showing 465 reviews on Google only. Show every review
Google5/5
GoogleKept us informed, chased up the buyers and their solicitors and helped with a smooth transaction. Excellent service.
Agent replied · 14 May 2026
Thank you Maggie for the lovely 5* review!
5/5
GoogleHaving to sell our parents property was something we were dreading. We spoke with several local Agents and Staves gave us the most confidence in the way they would look after us throughout the selling process and in how they would market the property. We were delighted with the sales particulars and the speed in which they marketed the property. As we lived away from the property, we were pleased Staves were happy to accompany potentail buyers on their viewings. Sadly we had to remove the property from the market for a time due to probate, but Staves assured us they would keep potential buyers informed. Before it officially came back onto the market, Staves had found a buyer able to proceed with the puchase and the sale went through within 2 months. Throughout the process we felt well advised and supported, with particular thanks to Leanne for all her hard work.
5/5
GoogleWe are very happy with the service provided by Staves They gave kept us informed at every stage and have always been courteous, friendly and professional. A particularly thank you to Ben who made a stressful process so much easier to bear !!!
5/5
GoogleI have recently sold a property through Staves and would recommend their services and expertise. I was kept informed throughout the process and everything was to my convenience.
5/5
GoogleI cannot praise the team at Staves in the Woodseats office enough, giving a personal service throughout. Ben went above and beyond, often thinking outside the box, to get the sale of my house through. I can honestly say he kept me sane!
5/5
GoogleWe recently used Staves (Dronfield) for the sale of our property. Absolutely superb service from start to finish, from the initial meeting to the sale completion. We were kept informed of the status and nothing was too much trouble. We were delighted. I would 100% recommend Staves. First class service from Leanne, James and the Staves team. Thank you.
Agent replied · 10 December 2024
Thank you for your kind words, I am pleased that the teams efforts were appreciated.
5/5
GoogleFirst experience of using staves,great customer service from ben,from start to finish,always kept us updated and everything was very smooth,we appreciate it thankyou staves
5/5
GoogleI had an excellent experience with Staves, the team was professional and attentive. Ben was fantastic through out.
2/5
GoogleCan't comment if you're selling or buying But if you're renting ensure you get every single interaction recorded, they refuse to make repairs (took almost a year for them to bother to fix vents that were causing mould breakouts they only bothered to fix because I started calling daily, prior they would simply say "we will look into it" and then claim "we never got told about this" despite it being the same guy on the phone each time, thankfully I had emails proving he'd been informed and had photos So all in all standard low level landlord
1/5
GoogleI had an appointment with Staves for a valuation.. they simply didn’t turn up! When I rang them to ask where they were, I was told my appointment wasn’t communicated between branches and no one would be coming! I was put off arranging another valuation by their disorganisation and unprofessionalism. If they struggle to coordinate a valuation.. I dread to think how they plan on selling a property. Dodged a bullet.
Agent replied · 24 August 2024
I am very sorry that there was some confusion over your valuation appointment. We carry out a large number of free valuations per week and misunderstandings such as this are extremely rare. I am sorry you did not want to re arrange your appointment and have formed such a negative view of our company based on this experience and have seen it necessary to provide us with a 1 star review. I wish you the best of luck with the sale of your property. Kind Regards, Matthew Staves
5/5
GoogleMy partner and I had the pleasure of communicating with Gail when purchasing our first home. Gail always kept updated with all parties and pushing when needed. Gail was fabulous throughout the process and was lovely to deal with, Thank you
Agent replied · 22 October 2024
Thank you for your kind words, Josh. We sincerely value your feedback.
5/5
GoogleI'd happily reccomend Staves to anyone. The sale they handled was complicated for a number of reasons and every member of staff I encountered demonstrated empathy and understanding. …
Agent replied · 24 August 2024
Thank you for your kind words, Jenny! We're thrilled to hear that our team at Staves provided you with exceptional service during a complicated sale. We appreciate your recommendation and we'll be sure to pass on your special thanks to Ben. If you need any further assistance, please don't hesitate to reach out to us at 0114 274 6400.
5/5
GoogleCould not ask for a better house-selling experience than we had with Staves. From the first visit with Rob, who assuredly explained the process and started the ball rolling, through our ongoing contact with Ben booking viewings and managing …
Agent replied · 30 October 2023
Thank you Adrian for the lovely review, we wish you all the best for the future!
5/5
GoogleWe have used Staves Estate Agents several times before, both as buyers and as sellers and have always had a positive experience. This time round we dealt with Louis Potter and we can't thank him enough for his tireless chasing of solicitors …
Agent replied · 24 August 2024
We are thrilled to hear about your positive experience with us & Louis! Thank you for recommending us and for your kind words. If you ever need assistance in the future, please don't hesitate to contact us!
5/5
GoogleThis is a huge thank you to Ben Willis at Staves Woodseats office, who made possible the impossible by managing the sale of my mum’s house to a successful completion. …
Agent replied · 24 August 2024
Thank you Lynne for the lovely review!
5/5
GoogleI have used Staves Estate Agents 3 times now, always getting a prompt efficient and friendly service. With my last sale I dealt with Ben. Ben was fantastic throughout the whole …
Agent replied · 24 August 2024
Thank you Kelly! All of us at Staves wish you all the best in the future.
5/5
GoogleWe chose to use Staves for the sale of our house in Sheffield and were very glad we did! It’s rare a sale goes smoothly and they were with us every step of the way and acted brilliantly all the way through the process. Ben and the other …
Agent replied · 24 August 2024
Thank you for your wonderful feedback, Peter! We are thrilled to hear about your positive experience with Staves.
5/5
GoogleSelling and buying a house are probably one of the most stressful times you will encounter. We were so pleased we chose Staves to sell our house, their superb service from the start with Rob supplying a valuation and great pictures to get …
Agent replied · 24 August 2024
Thank you John, i'm glad we managed to get there in the end! All of us at Staves wish you & Katrina all the best.
5/5
GoogleDear Mathew and Team We would just like to take this opportunity to thank Mathew for your initial …
Agent replied · 24 August 2024
We are absolutely thrilled to hear that you had such a positive experience with us, Sarah. Thank you for choosing us and for recommending us to your friends and family. We appreciate your kind words and are delighted that we could help you find your dream home!
5/5
GoogleAbsolutely to agent to choose. I have worked in estate agency for another company so can happily rate these guys 5 stars. Feels like a family business but with a corporate edge. Great photos and blurb. Sold and tracked efficiently by Ben, really calm and helpful. Thank you Staves
Agent replied · 16 September 2026
Thank you for your positive review, Diane! We appreciate your feedback and are glad to hear that you had a great experience with Staves Estate Agents. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at 0114 274 6400.
1/5
GoogleRating only, no written review.
Agent replied · 16 September 2026
** REPORTED AS FALSE REVIEW ** Dear Stephen Mulhern, We have no record of any dealings with you on any of our systems, nor in any of our diaries or any evidence of any communication with you … More
5/5
GoogleGreat service and experienced staffs, I will recommend them, Ben was fantastic throughout the whole process. Always responding to queries.
Agent replied · 22 October 2024
We are happy to hear that you had a great experience with us, Ernest. Thank you for recommending us!
5/5
GoogleEfficient and courteous service. Ben kept us informed at all stages of the sale. Also a competitive price.
Agent replied · 22 October 2024
Thank you, Helen!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Staves Estate Agent
Which Staves Estate Agent office has the most reviews?
Staves Estate Agents Sheffield has the most, with 321 reviews rated 4.7 out of 5, followed by Dronfield with 80.
Where are the Staves Estate Agent offices?
The three Staves Estate Agent offices, by town:
- Dronfield: 34 Chesterfield Road, Dronfield, S18 2XB
- Staves Estate Agents: 212 White Lane, Sheffield, S12 3GL
- Staves Estate Agents Sheffield: 861 Chesterfield Road, Sheffield, S8 0SQ
Has Staves Estate Agent won any awards?
Yes. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 7 other industry awards since 2018.
