Trusted Agent profile
★★★★★
298 reviews across 4 offices and 2 platforms
Statons has four offices, in Barnet (two offices), London and Brookmans Park. Together they have 298 reviews on two platforms, rated 4.9 out of 5 overall.
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Statons's four offices, most reviewed first. Each has its own page.
Statons and its branches won ESTAS awards in one year, most recently 2023.
ESTAS winners in one year, the group and its branches: 2023.
2023 3 Best in Postcode and 1 other award across three branches ESTAS 2023 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 291 reviews on Google only. Show every review
5/5
GoogleA huge big thank you to Statons in Hadley Wood especially Lucia, who has the patience of a saint! And helped me so much through the process. The team along with Maria, Emily and Adam were very professional and also approachable aswell would definately sell or buy with them again. Thank you Sarah & Ian Meltzer
5/5
GoogleI cannot speak highly enough of my experience with Statons, particularly our agent, Susy Zotti, who went the extra mile in so many ways to make sure that our sale was completed. Thank you!
5/5
GoogleSophie was super professional and offered an outstanding service throughout the time that she helped us with both buying and selling our old house and the new home that we have now happily settled into. Thank you Sophie!
5/5
GoogleGreat agents! Excellent service, all the staff at Statons are very knowledgeable! Would highly recommend!
5/5
GoogleI got the real sense that Joe and Josh were sharing the house selling experience with us and felt every step on the journey as keenly as we did. I never felt uncomfortable about asking for help or simply an update and am delighted together we have now sold two houses. Glad we came back to you Joe ! Thank you for everything with both sales.
5/5
GoogleWe recently bought a property that was being sold through Statons, Barnet. The agent was Nikki who was super professional, persistent and understanding. We had so many delays in the selling of our property and she kept the sellers informed and ensured they trusted us that we were serious about the purchase. We are now 4 weeks into our new home and looking forward to Christmas. Thanks Nikki and all at Statons who made this happen. Katy & James
5/5
GoogleAlso great dealing with Statons, and Susy in the Barnet office has been fabulous in helping us sell our home. She's lovely to work with, terrific at getting things done and really just highly professional all round. Can't recommend highly enough.
5/5
GoogleIt has been a pleasure dealing with all the team at Statons in selling our home and buying our new one. In fact this is the second time we have bought a home through them. Everyone is very friendly and helpful and always available to chat to. Special shout out to Sophie & Matt who have been through the ups and downs with us!
5/5
GoogleNeil was absolutely fantastic from start to finish with helping us find a property, his communication was outstanding, and overall a really nice genuine guy.
5/5
GoogleExcellent service from Yolanda, friendly, professional and efficient.
5/5
GooglePolite curteous service with a smile is what I can say about the service, was provided by Matthew of Statons. A 5 star 🌟 service. …
5/5
GoogleExcellent service and a stress free experience. Communication was very good, Susy at Statons was contactable when I had a question, and always ready to help. I would recommend.
5/5
GoogleBeen dealing with Susy in the Barnet office who has been fantastic. Extremely knowledgeable of the market and super helpful.
5/5
GoogleLarry was excellent throughout. We bought a property in West Finchley and that was advertised through Staton's and Larry's service was second to none. He was always happy to answer any questions we have and generous with his time and equally accommodating when we wanted to view to property to take measurements etc after the sale has been agreed but before legal completion. On top of this, the sales progression was great.
5/5
GoogleLarry from Statons helped us sell our property in Whetstone (N20). Larry was professional, pro-active and took our preferences into account. We were happy with the service including the quality of pics, advert, rich database of clients, viewing arrangement, co-ordination with all parties throughout the process. Would recommend!
5/5
GoogleIt was good to work with Larry on getting a buyer and keeping them interested while probate dragged on. Thanks for your patience. Got there in the end!
5/5
GoogleCan’t thank Sophie enough for helping us find our new home. She listened to what we wanted and we ended up buying a house that we initially hadn’t seen and wouldn’t have unless she suggested it, it’s perfect for us. Throughout the transaction she kept us fully up to date and when things didn’t go according to plan she was there to keep us reassured. We’ve been in a few weeks now and looking forward to Christmas in our new home.
5/5
GoogleWe had a great experience buying a property with Statons Totteridge. Max is a knowledgeable and experienced agent who facilitated the process in a very professional way. He was always responsive and helpful and we enjoyed dealing with him.
5/5
GoogleI had the pleasure of working with Max from Statons Totteridge Estate Agents during my recent home purchase, and I cannot emphasize enough just how incredibly helpful and dedicated he was throughout the entire process. From the moment I first met Max, his professionalism and knowledge of the market were evident. He took the time to understand my requirements and preferences, ensuring that every viewing he arranged aligned with my needs. Additionally, Max went above and beyond by providing me with detailed information about the properties, answering all my questions, and accompanying me on multiple viewings, even when I requested to see the same property again for further clarification. Max's proactiveness and constant availability undoubtedly played a vital role in finding me a home that ticked all the boxes. He consistently stayed in touch, providing updates and guidance, and went the extra mile to negotiate a fair price for me during the buying process. What impressed me the most about Max was his unwavering support during every phase until completion. He made himself readily available, promptly addressed any concerns or issues that arose, and ensured a smooth journey throughout the transaction. In essence, Max's commitment, professionalism, and dedication are unparalleled. His personal touch and attention to detail truly set him apart as an exceptional estate agent. I wholeheartedly recommend Max from Statons Totteridge Estate Agents to anyone seeking an efficient, reliable, and proactive individual to guide them in finding their dream home.
5/5
GoogleSophie at Statons was an absolute pleasure to work with. She went above and beyond to help take some of the pressure off my sale & managed the whole process seamlessly.
5/5
GoogleIt was a genuine pleasure working with Sophie of Statons Estate Agents, Totteridge. When we needed her to be strong on our behalf, she was strong. When we needed tact, diplomacy and reassurance she was there for us. She was always totally honest, straightforward and direct, so that we knew exactly where we were at any time. She has seemingly boundless energy and, when the occasion arose, she was a real fighter on our behalf. Above all, she understands the sometimes subtle art of successful negotation. Sophie is a real winner, who deserves to rise high within the organisation. Sitting now in the first day of our new home, we cannot thank her enough. Ronnie & Nicki
5/5
GoogleReally the best and only agents to go to. Great service both before and after a sale and couldn't do any more to help
5/5
GoogleSophie was persistent and worked hard to get the sale. Good communication and great outcome. Highly recommend her.
5/5
GoogleWe had a really good experience with Statons - very professional. In particular Sophie was always on hand to answer queries, keep us updated and give us advice in her friendly and calm way.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Barnet (1-2 Hadley Parade) has the most, with 99 reviews rated 4.8 out of 5, followed by London with 91.
The four Statons offices, by town:
Yes. At the ESTAS 2023 awards the group won Best Local Estate Agency Group by Region in South East (Herts & Middx), and its branches won 3 Best in Postcode awards.
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