Statons reviews

★★★★★ 5/5

Google

I have bought and sold 3 times with Statons Estate agents throughout the past 10 years. I have always had an excellent experience with this estate agent from start to finish. They were professional, proactive, and incredibly supportive throughout the entire process. Communication was always clear and timely, and they kept me updated at every stage, which made everything feel smooth and stress-free. Their knowledge of the market was impressive, and they offered honest, practical advice that really helped me make informed decisions. I especially appreciated their attention to detail and genuine commitment to achieving the best possible outcome. Thank you to all at the Barnet office, especially Jason who took care of me like a member of family. I am extremely grateful to you for supporting me through the move into my brand new home. I wouldn’t hesitate to recommend them to anyone looking to buy or sell, a truly outstanding service!

Dyane · 16 March 2026

★★★★★ 5/5

Google

We have just completed on our home in Brookmans Park and dealt with Karen Shewring as the estate agent from Statons. Karen was amazing throughout the whole process, always available, answered all our questions and actioned things quickly. Karen was also really involved at pushing solicitors and keeping us informed so the overall process was smooth. I would 100% recommend Karen to anyone looking to buy or sell their home!

Nicole · 2 April 2026

★★★★★ 5/5

Google

What can we say? Karen is an absolute star, we met her explained the property we are looking for. She booked us a few viewings upon the viewing we casually mentioned the exact type and she booked a new viewing same day and we fell in love, now 3 months later here we are in our new home. All because Karen listened and made our dream a reality. The process was not at all stressful but all went through smoothly.

Suzy · 16 December 2025

★★★★★ 5/5

Google

Exceptional Service from Neil Lux at Statons We would like to express our appreciation for the outstanding service provided by Neil Lux from Statons. Neil assisted us in securing our rental property with remarkable efficiency and professionalism. Throughout the entire process, he was consistently available, accommodating multiple viewings and ensuring that every detail was handled with attention. Even after the tenancy was secured, Neil has continued to offer exceptional support, remaining responsive and proactive whenever assistance has been needed. His commitment to client satisfaction is truly commendable, he always replies promptly and never leaves a query unanswered. We would not hesitate to recommend Neil to anyone seeking high-quality service.

Minita · 23 October 2025

★★★★★ 5/5

Google

It was a real pleasure dealing with Statons Barnet office, in particular, estate agent, Llarion Nicolau. Once registered, he quickly sent me properties that matched my requirements and showed me around my preferred options. He added no pressure; my requirements were foremost which was refreshing. Llarion was patient and even spent time showing me around properties I was unsure about, pinpointing benefits that I actually overlooked. Throughout my search period he was proactive, hands and polite which gave me huge respect for him and reflects so well on Statons!

Angela · 22 October 2025

★★★★★ 5/5

Google

Excellent service After a long, difficult search, my husband and I finally found our perfect forever home through Statons in Barnet. We were in competition with other buyers, always stressful, but felt reassured by the professional, efficient attitude of the agents, in particular Susy Zotti who was always quick to return calls, keeping us informed at all stages, sorting out hitches, polite and lovely to deal with during the entire process. Happily we got the house, and the transaction went through smoothly to completion in under 7 weeks. Thank you, so grateful.

Daisy · 15 September 2025

★★★★★ 5/5

Google

Susy and Maria were invaluable in our search for the perfect home for us. They were knowledgeable about all the properties we viewed and got back to us asap with the answers to any questions we had. They genuinely cared about ensuring we found what we were looking for. They were almost always available by phone or email and if they couldn't be, then they got back to us as soon as they could. We've had a really positive experience of the Barnet Statons office. Very many thanks

Aditi · 15 September 2025

★★★★★ 5/5

Google

Nikki from Statons invested the time in us and within 24 hours after first meeting we had a purchase agreed through her. Nothing was ever too much effort for Nikki and we found her to be friendly, professional and helpful throughout the whole transaction. Nikki made what can be a stressful time feel much easier than expected and I would strongly recommend her to any purchaser looking to buy.

Michael · 16 December 2025

★★★★★ 5/5

Google

We had a great experience selling our house through Suzy at Statons in Hadley Wood. It wasn’t the easiest house to sell. Especially as the market dropped drastically just as we put our house up for sale. But Suzy didn’t give up!! She’s exactly the sort of person you’d want marketing your home! Especially if you want it sold! Great job many thanks Suzy 😎

Karl · 16 October 2025

★★★★★ 5/5

Google

Excellent experience and a pleasure working with Matthew Swallow and the team. Very helpful and professional with our property purchase, super responsive and went beyond expectations in lots of different ways, including accommodating numerous site visits and putting us in touch with other trusted third parties.

Alex · 16 February 2026

★★★★★ 5/5

Google

Wow what a service. Suzi from the Barnet office was unbelievable in persistancy and tenacity bringing the deal to a conclusion. We almost threw in the towel, after a false start, but she kept us informed and knew how to bolster our flagging confidence. Suzi kept behind the solicitors and went out on a limb to keep up the pressure. Well done to Suzi and Nikki and Nick of course. Leona & Oliver

Oliver · 11 April 2025

★★★★★ 5/5

Google

We recently bought a property that was being sold through Statons, Barnet. The agent was Nikki who was super professional, persistent and understanding. We had so many delays in the selling of our property and she kept the sellers informed and ensured they trusted us that we were serious about the purchase. We are now 4 weeks into our new home and looking forward to Christmas. Thanks Nikki and all at Statons who made this happen. Katy & James

Katy · 21 December 2024

★★★★★ 5/5

Google

Susy Zotti was absolutely fantastic when I was purchasing my property recently. She really went out of her way going above and beyond to make sure everything went as smoothly as it could. As with all house moves there were things that cropped up but Susy took care of everything. We are now settled in and love our new home. Thank you!

Hayley · 11 April 2025

★★★★★ 5/5

Google

Karen at Brookmans Park office handled our sale. We can't speak highly enough of Karen. She kept us fully informed as the sale process progressed. Karen is a real asset to Statons. Thank you so very much Karen.

Beverley · 16 December 2025

★★★★★ 5/5

Google

A superb service from beginning to end. A cut above the rest without a doubt. Thank you Joe and the team for all the hard work, clear thinking, emotional support and a sale! Couldn’t have done it without you!

Sara · 16 November 2025

★★★★★ 5/5

Google

Nikki and her team have been absolutely wonderful from start to finish. They handled the sale of our mother’s property with the utmost care and kindness, making the entire process smooth and stress-free. Their professionalism and compassion truly stood out. We highly recommend Nikki and her team.

Jo · 23 August 2025

★★★★★ 5/5

Google

Dealt with Susy on a purchase in Arkley. From start to finish Susy was fully engaged and drove the purchase forward. Nick Staton also assisted where required. Fully recommend Statons, they have a great reputation and were professional throughout.

Kris · 16 September 2025

★★★★★ 5/5

Google

Joe and his team were fantastic. Karen was amazing and ensured that our transaction progressed daily, with her very hard work, making sure that all tasks were systematically carried out. Her communication was expert, clear and concise. …

Suzanna · 16 September 2025

★★★★★ 5/5

Google

Nikki was amazing throughout the whole process. When we lost our buyer under another agency we came to Nikki who found us a new buyer with 3 weeks (when our property had been on the market 8 months) and for our desired price. She provided …

Adam · 16 June 2025

★★★★★ 5/5

Google

I honestly can't recommend Karen at Statons highly enough. From the very beginning, she was professional, friendly, and incredibly supportive throughout the entire process. Whether it was answering my many questions, keeping me updated, or …

Toni · 16 September 2025

★★★★★ 5/5

Google

We worked with Matthew Swallow on the acquisition of a development plot in Cuffley. He was excellent and super responsive. He made the process very smooth. We would recommend working with him

Mrliridon9 · 18 October 2025

★★★★★ 5/5

Google

We were really impressed with the team at Statons, Barnet. Collectively, their communication was superb and we were kept in the loop at all points throughout the process. Moving home is not a straightforward process but the team updated us after each viewing with a summary of the feedback. Once we found a buyer, Fiona was great at guiding us through the next steps and managing the progress of the chain. We were always kept updated on where things were and felt confident in the information we were given. We highly recommend using Statons, Barnet.

Richard · 22 June 2023

★★★★★ 5/5

Google

A fantastic experience. We went to three separate estate agents to sell our property and ascertain who was the best placed to support us. Nikki from Statons was the most passionate and demonstrated a credible knowledge and understanding of the market. You never truly know what value an estate agent will offer you until they are engaged with, however we were pleasantly surprised when Nikki was proactive getting potential buyers through the door not simply through advertising but approaching potential buyers. Nikki managed the process professionally from start to completion. Her advise and guidance was spot on. Nikki provided a steady stream of potential buyers - guided us on whom was best placed to purchase and supported us through a sale despite us living a few hours away. If a vendor was looking for a proactive, professional estate agent - we couldn't recommend any one else.

Josh · 22 June 2023

★★★★★ 5/5

Google

Karen was excellent. She communicated with us regularly regarding developments in the process of selling the property. She would often take calls and messages out of working hours to help foster the sale. A pleasure to work with.

Rob · 16 June 2025