Statons reviews

★★★★★ 5/5

Google

I had an excellent experience working with Rory throughout the sale of my home. From start to finish, he was incredibly professional, approachable, and genuinely supportive. Rory was always friendly and easy to communicate with, making what could have been a stressful process feel much more manageable. His determination and commitment really stood out, he never gave up and worked tirelessly to ensure my property was successfully sold. I truly appreciated his honesty, positive attitude, and the effort he put into every step of the process. Thanks to his dedication and expertise, my house was finally sold, and I couldn’t be more grateful. I would highly recommend Rory to anyone looking for a reliable, hardworking, and professional estate agent.

Yael · 12 April 2026

★★★★★ 5/5

Google

Josh was outstanding throughout our entire purchase process. He showed us many properties and was proactive from day one, always making time and giving honest, helpful guidance. Once we agreed a price on the house we liked, his dedication really stood out. He followed up on every action point immediately, kept on top of all outstanding items, and maintained constant communication between us, the seller, and the solicitors. He was incredibly responsive throughout, messages and calls were always returned quickly, and he even coordinated across different time zones, often working late into the evening to keep everything moving. There were several moments where the deal could easily have fallen apart, but Josh stepped in each time, speaking to both sides, managing expectations, and keeping everyone aligned and focused on getting the transaction over the line. Without him, we are certain the sale would not have gone through. He’s an absolute superstar in our eyes, and we couldn’t recommend him more highly.

Elie · 16 March 2026

★★★★★ 5/5

Google

Sophie was amazing throughout the process and consistently professional. We had approached her a couple of years ago but decided not to sell at the time. When the right buyers came along, she got back in touch to see if we were still interested. Being able to sell off-market was fantastic, as she ensured there were very minimal disruptions from viewings. I would not hesitate to recommend her, her calm and reassuring manner throughout the entire process made a real difference.

Susan · 16 March 2026

★★★★★ 5/5

Google

We bought our new house through Rory at Statons. He was communicative and accommodating throughout the entire process. The house was unoccupied and any time we needed to go to get builder quotes or gain access, he would meet us with the keys and it was never too much trouble. Rory was also very honest at keeping the vendors realistic about the sale price unlike other agents we have dealt with over the years. Highly recommended.

Hayley · 9 April 2026

★★★★★ 5/5

Google

Sophie truly represents the golden standard of estate agents in North London. Sophie and I started working together two years ago when I told her about my ambition to find a home in N20, a postcode in which I grew up, that I’m familiar with, and where I could stay close by to my parents in the years to come. I also wanted a “project”, one which I could put my stamp on over time, and that wasn’t recently “done up” by previous owners. I was a first-time buyer, and was prepared to wait for the right opportunity to arise. I viewed multiple properties with Sophie, and I truly appreciated how she was never deterred when I expressed that a home “wasn’t quite right for me”. She was never insistent or impatient; she simply reassured me that the right property would come along, and that she would help me find it. She continuously updated her mental note of my preferences, and continued to send me suitable listings, as and when they came up. Finally, one day in summer 2025, I got a ping from Sophie telling me that there was a property I’d really ought to see. I mentioned that I was away and wouldn’t be back until the following week. Sophie rightly warned that it was a “hot” property on a highly desirable N20 street, and that it would go under offer fast. Nevertheless, she followed up with me once I returned to London and said she really wanted me to have a look before it was too late. It turns out that Sophie had found the perfect property for me. Even though there was already an offer on the house once I was able to view it, Sophie was open and transparent about the process, and advised me on how to proceed to make an offer that had good prospects of being accepted. Other estate agents might have pressured me into simply jumping to a much higher offer. However, Sophie’s advice was far more nuanced, pragmatic, and I valued her approach that while there were a number of competing offers, “it’s not all about the money”. My offer was ultimately accepted and the usual conveyancing process unfolded, with lawyers, surveyors, clearances, etc. As a first-time buyer, I could not have asked for a better estate agent to support the process. Sophie is super knowledgeable, understands the area, knows the market, the neighbourhood and the neighbours, and there isn’t a question to which Sophie doesn’t have (or can’t quickly find) the answer. Sophie is a true professional, and has been warm, and generous with time and advice. She exercised good judgement in chasing various parties (and third parties) to advance things forward when needed, while also being patient and giving space when certain aspects of the transaction were moving, necessarily, slower. Sophie was always available and responsive, even when on vacation, and in a different time zone. Where there were sticking points in the final stages of the process, Sophie did everything in her power to get the transaction over the line, and acted as an advocate for, and mediator between, both seller and buyer. We couldn’t have done this without her. Sophie has been outstanding in all my dealings with her. I will always be grateful to her for being personally invested in my journey. She’s a true asset to Statons, and to the Totteridge real estate market. I recommend her at the highest level, to friends, colleagues, and anyone looking to buy in North London.

Janina · 16 January 2026

★★★★★ 5/5

Google

The most amazing experience of working with an estate agent we've ever had! After having 2 houses fall through, we spoke to Sophie at Statons about our situation and she directed us to a house we hadn't even considered, it's like she knew exaclty what we were looking for! We went to view the property and made an offer the same day! Since then her communication and tenacity to get the property to completion has been second to none. We had multiple legal issues and she completely took the stress off us and took it upon herself to make sure the matters were resolved. There was a point at which I was calling her multiple times a day with issues and she was nothing but patient, kind and knowledgeable, I can categorically say that without Sophie's hard work, our house purchase would absolutely not have made it to exchage or completion. We simply can't thank Sophie enough for all she has done for us, she has been an absolute joy to work with and I would absolutely recommend her to anyone looking for properties in the area! Thank you Sophie!

Bijal · 16 December 2025

★★★★★ 5/5

Google

We had a fantastic experience working with Josh when buying our home in Totteridge. He was professional, knowledgeable, and incredibly supportive throughout the whole process. Josh kept everything moving smoothly, communicated clearly, and made what could have been a stressful experience feel straightforward and manageable. We’re very grateful for his help and would highly recommend him to anyone looking to buy a property.

Joshua · 16 March 2026

★★★★★ 5/5

Google

We had a fantastic experience with Statons! Rory and Sophie were absolutely brilliant throughout the whole process, professional, responsive, and a pleasure to work with. They managed to secure a quick sale of our property with no hiccups at all. Everything went smoothly from start to finish. We couldn’t be happier and would highly recommend Statons to anyone looking to sell their home.

San · 16 November 2025

★★★★★ 5/5

Google

Larry was amazing to work with through what was a very challenging sale and purchase. Larry really went the extra mile to ensure the successful sale of our property and was very supportive with the purchase side too. Larry always provided clear and concise feedback after each viewing and managed to successfully and quickly secure buyers. I honestly wouldn't hesitate to use Statons again for any future sales. Thank you to Larry and the Totteridge office!

C · 16 June 2023

★★★★★ 5/5

Google

Rory at Statons provided an excellent service throughout our purchase. He was consistently reliable, friendly, and brought a genuinely personal touch to the whole process. Throughout our search for a new home, he was always available, responsive, and easy to deal with. Rory worked hard to secure our offer and was key in seeing the transaction through to completion, despite a few challenges along the way. During the conveyancing process, he remained proactive and dependable, helping to keep everything on track and ensuring a smooth and timely completion.

Maz · 11 April 2026

★★★★★ 5/5

Google

We worked with Larry and the Statons Team on our recent purchase and were really pleased with the service. Larry is personable and listens to his clients, which is a quality that can often be missing from a salesperson's skillset. He was efficient and a good communicator. Overall, Statons were a great outfit to deal with. Thank you for helping us find our new home!

P · 24 November 2023

★★★★★ 5/5

Google

Absolute pleasure to work with. We embarked on quite a journey to find our new family home and Sophie was with us every step of the way. She was understanding, patient, friendly, responsive and extremely good at her good job. Wouldn't hesitate to recommend them (and in particular Sophie) to anyone.

Paige · 16 September 2025

★★★★★ 5/5

Google

Sophie, Lawrence and Dawn Unrivalled insight, local knowledge and reputation made the choice of Agent an easy one. The entire process through to completion and sale of our family home was perfectly handled at every juncture. Sophie Thank you so much for everything you did, from offering 'the perfect service', patience and understanding at every turn. You were a constant calming presence with assured professionalism and support throughout.

John · 16 June 2023

★★★★★ 5/5

Google

Larry was excellent throughout. We bought a property in West Finchley and that was advertised through Staton's and Larry's service was second to none. He was always happy to answer any questions we have and generous with his time and equally accommodating when we wanted to view to property to take measurements etc after the sale has been agreed but before legal completion. On top of this, the sales progression was great.

Amit · 23 November 2024

★★★★★ 5/5

Google

We have recently bought a house from Statons in Totteridge. Nick and Angelo were so helpful and really helped keep the purchase on track. They were very communicative and knew how to handle the process in order to get the purchase done. We’d highly recommend them.

Alice · 16 August 2025

★★★★★ 5/5

Google

It was a genuine pleasure working with Sophie of Statons Estate Agents, Totteridge. When we needed her to be strong on our behalf, she was strong. When we needed tact, diplomacy and reassurance she was there for us. She was always totally honest, straightforward and direct, so that we knew exactly where we were at any time. She has seemingly boundless energy and, when the occasion arose, she was a real fighter on our behalf. Above all, she understands the sometimes subtle art of successful negotation. Sophie is a real winner, who deserves to rise high within the organisation. Sitting now in the first day of our new home, we cannot thank her enough. Ronnie & Nicki

Ronnie · 16 April 2024

★★★★★ 5/5

Google

Statons' Larry is highly recommended for his professional service, who understands my needs and advises me a property which is exactly what I need. In the process, I had many questions about the property, I viewed the property for many times, I had good conversations with the vendor, without pressure. In the end, I get my dreamed property. Thanks to Larry.

King · 16 June 2023

★★★★★ 5/5

Google

It has been a pleasure dealing with all the team at Statons in selling our home and buying our new one. In fact this is the second time we have bought a home through them. Everyone is very friendly and helpful and always available to chat to. Special shout out to Sophie & Matt who have been through the ups and downs with us!

Angie · 17 December 2024

★★★★★ 5/5

Google

We have been searching for a property for almost 2 years and in this very aggressive market we managed to find our dream home through Statons. Statons have an array of beautiful properties and their whole service was faultless. Sophie was great to work with and very professional, we are both so pleased to have found our home :)

N · 16 June 2023

★★★★★ 5/5

Google

Sophie went above and beyond during what turned out to be a long and challenging transaction, largely due to mistakes made by others. Her genuine care and hands-on involvement made all the difference - without her, we wouldn’t have secured our home. She's not just a dealmaker, but also a truly lovely person

Sajad · 9 April 2025

★★★★★ 5/5

Google

I have recently worked with Statons Totteridge whilst buying a property and dealt with Navid during the process. We found him an absolute pleasure to work with and he made sure we were kept informed throughout. As a first time buyer, the process can seem quite daunting however his attentiveness and advice from start to finish made us feel extremely comfortable and in the loop. Not only did keep myself and my flat mate up to date but he was also in constant contact with both sets of solicitors to ensure that the process did not come to a halt at any point. I have worked with a number of agents in the past in a professional capacity and can honestly say he is a cut above the rest. Thank you for your help throughout and I hope to work with you again in the future. Ben

Ben · 17 June 2019

★★★★★ 5/5

Google

An excellent experience with Statons - helpful, friendly and communicative. Thank you to Rory for his commitment!

Despina · 16 March 2026

★★★★★ 5/5

Google

I had the pleasure of working with Max from Statons Totteridge Estate Agents during my recent home purchase, and I cannot emphasize enough just how incredibly helpful and dedicated he was throughout the entire process. From the moment I first met Max, his professionalism and knowledge of the market were evident. He took the time to understand my requirements and preferences, ensuring that every viewing he arranged aligned with my needs. Additionally, Max went above and beyond by providing me with detailed information about the properties, answering all my questions, and accompanying me on multiple viewings, even when I requested to see the same property again for further clarification. Max's proactiveness and constant availability undoubtedly played a vital role in finding me a home that ticked all the boxes. He consistently stayed in touch, providing updates and guidance, and went the extra mile to negotiate a fair price for me during the buying process. What impressed me the most about Max was his unwavering support during every phase until completion. He made himself readily available, promptly addressed any concerns or issues that arose, and ensured a smooth journey throughout the transaction. In essence, Max's commitment, professionalism, and dedication are unparalleled. His personal touch and attention to detail truly set him apart as an exceptional estate agent. I wholeheartedly recommend Max from Statons Totteridge Estate Agents to anyone seeking an efficient, reliable, and proactive individual to guide them in finding their dream home.

FARZAD · 18 December 2023

★★★★★ 5/5

Google

Can’t thank Sophie enough for helping us find our new home. She listened to what we wanted and we ended up buying a house that we initially hadn’t seen and wouldn’t have unless she suggested it, it’s perfect for us. Throughout the transaction she kept us fully up to date and when things didn’t go according to plan she was there to keep us reassured. We’ve been in a few weeks now and looking forward to Christmas in our new home.

James · 18 December 2023