Trusted Agent profile
★★★★★
277 reviews across 4 offices and 2 platforms
Statons has four offices, in Barnet (two offices), London and Brookmans Park. Together they have 277 reviews on two platforms, rated 4.9 out of 5 overall.
273
Reviews on Google
All 4 offices
4
Reviews on Trustpilot
Business-wide
Statons's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExceptional experience with Maria and every member of the Statons team I've spoken with. Couldn't recommend them more; prompt, proactive, and extremely professional throughout the process. Maria especially goes out of her way to help, couldn't speak more highly of her!
5/5
GoogleExcellent service from Sophie and all the team at Statons. They worked very hard to get us the deal we wanted, very happy to recommend.
5/5
GoogleExcellent experience and a pleasure working with Matthew Swallow and the team. Very helpful and professional with our property purchase, super responsive and went beyond expectations in lots of different ways, including accommodating numerous site visits and putting us in touch with other trusted third parties.
5/5
GoogleStatons at Hadley Wood recently sold a property on our behalf. The team, in particular Declan, looked after all the communications with the buyers right though to completion in a very professionally manner. We could not fault the Statons service.
5/5
GoogleSophie truly represents the golden standard of estate agents in North London. Sophie and I started working together two years ago when I told her about my ambition to find a home in N20, a postcode in which I grew up, that I’m familiar with, and where I could stay close by to my parents in the years to come. I also wanted a “project”, one which I could put my stamp on over time, and that wasn’t recently “done up” by previous owners. I was a first-time buyer, and was prepared to wait for the right opportunity to arise. I viewed multiple properties with Sophie, and I truly appreciated how she was never deterred when I expressed that a home “wasn’t quite right for me”. She was never insistent or impatient; she simply reassured me that the right property would come along, and that she would help me find it. She continuously updated her mental note of my preferences, and continued to send me suitable listings, as and when they came up. Finally, one day in summer 2025, I got a ping from Sophie telling me that there was a property I’d really ought to see. I mentioned that I was away and wouldn’t be back until the following week. Sophie rightly warned that it was a “hot” property on a highly desirable N20 street, and that it would go under offer fast. Nevertheless, she followed up with me once I returned to London and said she really wanted me to have a look before it was too late. It turns out that Sophie had found the perfect property for me. Even though there was already an offer on the house once I was able to view it, Sophie was open and transparent about the process, and advised me on how to proceed to make an offer that had good prospects of being accepted. Other estate agents might have pressured me into simply jumping to a much higher offer. However, Sophie’s advice was far more nuanced, pragmatic, and I valued her approach that while there were a number of competing offers, “it’s not all about the money”. My offer was ultimately accepted and the usual conveyancing process unfolded, with lawyers, surveyors, clearances, etc. As a first-time buyer, I could not have asked for a better estate agent to support the process. Sophie is super knowledgeable, understands the area, knows the market, the neighbourhood and the neighbours, and there isn’t a question to which Sophie doesn’t have (or can’t quickly find) the answer. Sophie is a true professional, and has been warm, and generous with time and advice. She exercised good judgement in chasing various parties (and third parties) to advance things forward when needed, while also being patient and giving space when certain aspects of the transaction were moving, necessarily, slower. Sophie was always available and responsive, even when on vacation, and in a different time zone. Where there were sticking points in the final stages of the process, Sophie did everything in her power to get the transaction over the line, and acted as an advocate for, and mediator between, both seller and buyer. We couldn’t have done this without her. Sophie has been outstanding in all my dealings with her. I will always be grateful to her for being personally invested in my journey. She’s a true asset to Statons, and to the Totteridge real estate market. I recommend her at the highest level, to friends, colleagues, and anyone looking to buy in North London.
5/5
GoogleYour house buy experience is only as good as your estate agent, and Declan from Statons went above and beyond to make the process excellent. His honesty, responsiveness and attention to detail was unrivalled. What is meant to be a highly stressful process was made pleasurable and that is massively down to Declan. Thank you so much
5/5
GoogleThe most amazing experience of working with an estate agent we've ever had! After having 2 houses fall through, we spoke to Sophie at Statons about our situation and she directed us to a house we hadn't even considered, it's like she knew exaclty what we were looking for! We went to view the property and made an offer the same day! Since then her communication and tenacity to get the property to completion has been second to none. We had multiple legal issues and she completely took the stress off us and took it upon herself to make sure the matters were resolved. There was a point at which I was calling her multiple times a day with issues and she was nothing but patient, kind and knowledgeable, I can categorically say that without Sophie's hard work, our house purchase would absolutely not have made it to exchage or completion. We simply can't thank Sophie enough for all she has done for us, she has been an absolute joy to work with and I would absolutely recommend her to anyone looking for properties in the area! Thank you Sophie!
5/5
GoogleWe bought our house 8 year’s ago through Statons and sold it again through them, wouldn’t use any other estate agent. Angelo has always been very professional, honest and trustworthy throughout the entire process. Would highly recommend Statons, a very professional estate agent from start to finish.
5/5
GoogleNikki from Statons invested the time in us and within 24 hours after first meeting we had a purchase agreed through her. Nothing was ever too much effort for Nikki and we found her to be friendly, professional and helpful throughout the whole transaction. Nikki made what can be a stressful time feel much easier than expected and I would strongly recommend her to any purchaser looking to buy.
5/5
GoogleKaren at Brookmans Park office handled our sale. We can't speak highly enough of Karen. She kept us fully informed as the sale process progressed. Karen is a real asset to Statons. Thank you so very much Karen.
5/5
GoogleWhat can we say? Karen is an absolute star, we met her explained the property we are looking for. She booked us a few viewings upon the viewing we casually mentioned the exact type and she booked a new viewing same day and we fell in love, now 3 months later here we are in our new home. All because Karen listened and made our dream a reality. The process was not at all stressful but all went through smoothly.
5/5
GoogleLucia was amazing through the purchase process. Straight to the point, very fast in finding crucial info, responses and overall assisting in providing a seamless experience! Many thanks again!
5/5
GoogleI recently purchased a property through Statons. I don't usually post reviews but the service i received from Jason Payne was so good that I wanted to leave him a review. He was courteous, professional and trustworthy. I would thoroughly recommend him to anyone wishing to instruct an honest and professional estate agent.
5/5
GoogleIn an extremely challenging market Adam Bunting and his team went the extra mile in facilitating the sale of our home.Adam was professional and creative in his approach to the deal. I can highly recommended Adam and Hadley Wood Statons and thank them for their efforts.
5/5
GoogleSophie Edwards from Statons Totteridge did a fantastic job guiding us through the resent sale of our property. Thank you for all the effort and making the experience effortless
5/5
GoogleWe had a fantastic experience with Statons! Rory and Sophie were absolutely brilliant throughout the whole process, professional, responsive, and a pleasure to work with. They managed to secure a quick sale of our property with no hiccups at all. Everything went smoothly from start to finish. We couldn’t be happier and would highly recommend Statons to anyone looking to sell their home.
5/5
GoogleYolanda was so knowledgeable and helpful throughout the process ensuring a smooth transaction..can’t recommend Statins enough
5/5
GoogleA superb service from beginning to end. A cut above the rest without a doubt. Thank you Joe and the team for all the hard work, clear thinking, emotional support and a sale! Couldn’t have done it without you!
5/5
GoogleWe had such a great experience selling our flat with Statons. We dealt with Angelo who was absolutely amazing from start to finish. The flat sold in just 6 weeks for a price we were really happy with, especially impressive considering there are still other flats in our building for sale with different agents that have been on the market for much longer and still haven’t sold! The photos Statons arranged were perfect, and the video they created really captured the style and feel of the flat which was a nice bonus. Throughout the whole process, the team were helpful and responded quickly. A special mention to Angelo, who went above and beyond even making sure our cat was comfortable during viewings! I couldn’t recommend Statons enough and we will be using them for all future sales!
5/5
GoogleI had many viewings with many different agents while looking to buy a property, so I met many estate agents. I can say with confidence that Declan has been by far the most knowledgeable and helpful. He has helped from start to finish and I would highly recommend him.
5/5
GoogleA pleasure to deal with Joe Jason and Justin at Statons not forgetting Nick himself who is so easy I’ve also dealt with Yolanda in the past who was so helpful wonderful service
5/5
GoogleExceptional Service from Neil Lux at Statons We would like to express our appreciation for the outstanding service provided by Neil Lux from Statons. Neil assisted us in securing our rental property with remarkable efficiency and professionalism. Throughout the entire process, he was consistently available, accommodating multiple viewings and ensuring that every detail was handled with attention. Even after the tenancy was secured, Neil has continued to offer exceptional support, remaining responsive and proactive whenever assistance has been needed. His commitment to client satisfaction is truly commendable, he always replies promptly and never leaves a query unanswered. We would not hesitate to recommend Neil to anyone seeking high-quality service.
5/5
GoogleIt was a real pleasure dealing with Statons Barnet office, in particular, estate agent, Llarion Nicolau. Once registered, he quickly sent me properties that matched my requirements and showed me around my preferred options. He added no pressure; my requirements were foremost which was refreshing. Llarion was patient and even spent time showing me around properties I was unsure about, pinpointing benefits that I actually overlooked. Throughout my search period he was proactive, hands and polite which gave me huge respect for him and reflects so well on Statons!
5/5
GoogleWe worked with Matthew Swallow on the acquisition of a development plot in Cuffley. He was excellent and super responsive. He made the process very smooth. We would recommend working with him
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Barnet (1-2 Hadley Parade) has the most, with 99 reviews rated 4.8 out of 5, followed by London with 79.
The four Statons offices, by town:
