Trusted Agent profile
★★★★★
521 reviews across 2 offices and 2 platforms
Starkey and Brown has two offices, in Scunthorpe and Lincoln. Together they have 521 reviews on two platforms, rated 4.7 out of 5 overall.
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Starkey and Brown's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWhere others failed, the people from S&Brown succeeded. Thank you for selling my house.
Hello Sergiu, Thank you for the great review! I am pleased to hear we have succeeded your expectations and we hope it long continues. Best wishes, Starkey & Brown
5/5
GoogleLucy was amazing throughout our sale. I've bought and sold many houses with other agents, but none have had a dedicated member of staff like her only dealing with the progression side. Her support made a real difference. From now on Starkey & Brown will be my go-to agent.
4/5
GoogleRating only, no written review.
Hi Merin, Thank you for the 4 stars. Best wishes, Starkey & Brown
5/5
GoogleI’ve had an absolutely fabulous service from Kay (Bardsley)at starkey and brown in Scunthorpe.My move has been expedited I efficiently, and every time I’ve called , I’ve been answered cheerfully, politely and all my enquiries have been dealt with quickly. It’s an absolute pleasure to deal with a company that still puts customer service so high on its priority list . Well done Kay and the team
Hello Steve, Many thanks for the review! That is very thoughtful of you to say such kind things regarding our lettings consultant Kay, your kind comments are sure to be passed on. Best wishes, Starkey & Brown
5/5
GoogleWe are not completed yet but so far I am very pleased with the service I have received from Aimee. Thank you
Hello Alex, Thank you for reaching out to leave us a review, as you're not completed yet, hopefully we can continue to exceed your expectations. Best wishes, Starkey & Brown
5/5
GoogleFrom the first contact with Kara who came to value and take photos, Freya who pulled together the brochure and Aimee who carried out the viewing, of our property the service was both friendly and professional. This is the second time we have used this Estate Agents and would definitely recommend them. Thank you
Hi Pauline, Thank you for the review! It is so kind of you to leave such warm feedback and it is gratefully received. Thank you for choosing us again! Best wishes, Starkey & Brown
1/5
TrustpilotScunthorpe Starkey and Brown lettings not fit for purpose
Scunthorpe branch starkey and Brown Avoid please anyone thinking of using these to rent their property through or anyone thinking of renting of them they are very bad at looking after tenants maintenance takes for ever endless phone calls for weeks on end .The last straw for me was in June I Had waited over a year and half for them to paint the front windows and doors and the back windows and doors the guy who came was called Danny he took 16 hrs to do the work it is a complete bogged job didn't sand down properly still can see where old paint was didn't undercoat or prime didn't use gloss like I asked for used dull matt and then missed areas completely and second visit damaged with paint Laura ashley blind in the bathroom. Complained to head of lettings Aimee Murphy who was so nasty and unprofessional and then I find out its her Partner who runs the maintenance side of things DS Projects. A week Later Kay Bardsley from lettings came to see what had been done and agreed it wasn't good and said she would get back to me over 12 weeks later still waiting ignored my emails about the problem and won't answer her phone. Im now putting a complaint into head of starkey and Brown and also the council are supporting me with this but the stress has made me ill and they dont care one bit I just wish my landlord had chosen someone better to manage the property as they are not fit for purpose I did rent direct from the landlord but because of failing heath after 9 years they put it in the hands of these imbeciles .PLEASE BE WARNED I HAVE JUST BEEN TOLD BY A CLOSE FRIEND WHO RENTED OF THEM THEY WAS JUST THE SAME TO THEM. AVOID.
5/5
GoogleExcellent service and professional staff. Kept updated at all times. Very happy - can recommend wholeheartedly
Thank you for the lovely review Keith! We hope you are settling in nicely into your new home.
5/5
GoogleI recently dealt with S&B whilst buying a property, and have found them very professional
Hello Paul, Thank you very much indeed for the review, we are delighted to hear you're happy with your house purchase. Best wishes, Starkey & Brown
5/5
GoogleI was a Clint of starkey and brown for last 2 years. The service they are giving is amazing and the team is very professional in their works. Specially mentioning Kay ( letting team) and Lucy ( sales team). Thank you starkey and brown team for the services and support you have given.
Thank you for the 5 stars, it's very much appreciated. Best wishes, Starkey & Brown
4/5
GoogleRating only, no written review.
Thanks for the review James!
5/5
TrustpilotMichael came with professional…
Michael came with professional knowledge of the current market. And the Team led by Angie made everything go so smoothly as they had promised. We would thoroughly recommend them having had our best move in 27 years, thank you Peter and Val
5/5
GoogleI would just like to thank Kay Bardsley for letting our property . She goes above and beyond to sort everything for you we cannot recommend her highly enough. Thanks again Kay regards Jane Stuart
Hello Jane & Stuart, thank you so much for your thoughtful heart felt review and with special to our lettings consult Kay. Your complements will be passed on. Best wishes, Starkey & Brown
5/5
GoogleStarkey and Brown have been an excellent choice to sell our property. We were out of town landlords looking for an estate agent to complete accompanied viewings. We have been able to put complete trust in Starkey and Brown. They have completed viewing, feedback in a timely fashion and supported our decision making towards getting a sale. Anita has been our negotiator. She is extremely personable, proactive and kept us upto date regarding the progress of our sale. We have been extremely pleased with the whole service.
Thanks for the great review Karen! We have passed your kind words onto Anita.
5/5
GoogleStarkey and Brown have been really helpful keeping us in the loop with our purchase, and Anita in particular has been lovely. She’s been very caring and friendly.
Thank you for the lovely review Dawn!
5/5
GoogleCouldn’t ask for more - Starkey and brown sold my 2 bedroom house earlier this year. I was consulted on the photos and brochure and they had lots of local knowledge about the village (Skellingthorpe). It was initially sold close to asking price within two weeks of going on the market. The sell fell through (no fault of theirs) and they managed to have it sold again and I was moved quickly. They were very personable and whoever I spoke to on the phone had an awareness of what was going on with the sale of my house so they obviously communicate well as a team.
5/5
GoogleBrilliant experience and very helpful staff. A special thanks to Angie, Ben and Fraser, for all their help!!
Thank you Jack!
5/5
GoogleStarkey and Brown offered a very professional service in valuing, marketing and monitoring the sale of our property. As is usually the case, the sale did not always run smoothly but they hung on in there and saw it through to a conclusion. Highly recommended.
Thanks for the great review Kevin!
5/5
GoogleMy experience with Aimee and Lucy at Starkey & Brown has been smooth and professional with all emails and calls answered promptly. I also found Kay, who showed me around the property to be well informed and answered all of my questions. They've all been very helpful.
Hello Mr White, Many thanks for your review, it really does mean a lot to us for you to reach out and share your experience in working with us. It is very much appreciated and we hope your positive experience long continues. Best wishes, Starkey & Brown
5/5
GoogleI met with Kay at the property i was viewing to rent I explained everything to Kay reason for moving etc Kay was very understanding and listened Once I was successful she explained everything to me especially after not been in this position for 22 years Explained everything I needed to and what the various stages are Kay is an absolute credit to your company And acts in a very professional and polite manner I can not recommended this company enough Even understanding that if I need to see them Saturday is better due to work commitments Kay totally understands this which is graat Even sending an email as proof of my moving date which I needed for work A pleasure to deal with
Hi Matt, Thank you so much for your thoughtful and heart warming sentiments, we are so pleased to hear that Kay has been a great help to you with your letting needs. Your kind words are sure to be passed on. Best wishes, Starkey & Brown
5/5
GoogleKara was very efficient . We were very impressed by her . A credit to the company .
Hello Jenny, Thank you so much for the review! Your warm comments regarding our assistant manager and valuer Kara are sure to be passed on. Best wishes, Starkey & Brown
5/5
GoogleKay has been an absolutely brilliant help while making an offer on a property today and managed to significantly progress the sale in just one day. I would recommend Starkey & Brown!
Hello Oliver, Thank you for your lovely review and kind comments regarding Kay, your kind words are sure to be passed on. Best wishes, Starkey & Brown
5/5
GoogleRating only, no written review.
Thank you Samantha!
5/5
GoogleRating only, no written review.
Thank you Kay for the 5 stars!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Scunthorpe has the most, with 294 reviews rated 4.8 out of 5, followed by Lincoln with 238.
The two Starkey and Brown offices, by town:
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