Trusted Agent profile

Starkey and Brown estate agents in Scunthorpe and Lincoln

4.7

★★★★★ Excellent

568 reviews across 2 offices and 2 platforms

Starkey and Brown has two offices, in Scunthorpe and Lincoln. Together they have 568 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

555

Reviews on Google

All 2 offices

Trustpilot logo

13

Reviews on Trustpilot

Business-wide

Our offices

Starkey and Brown's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 554 reviews on Google only. Show every review

5/5

Google

My husband and I recently used Starkey & Brown for the sale of our property. Throughout the process they were extremely helpful in dealing with any questions we had and always communicated regularly on each stage of the house selling. For every viewing we had they followed up and fed this information back to us in a timely manner. In addition to this they were extremely friendly and Anita who we dealt with offered the emotional support, understanding that a house in not just bricks but a home to myself and our young family for many years. Nothing was too much trouble for them and I would certainly recommend.

Caroline · 10 November 2017 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Caroline, Thanks very much for your wonderful comments. We pride ourselves on the service we offer to our clients and we are delighted that you were impressed, particularly with Anita. Thank you very much for choosing Starkey&Brown to sell your property, wish you and your family all the very best in your new home.

5/5

Google

Great company to work with always been happy in the service I have received from the team at Starkey and Brown.

Jake · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Good morning Jake, thanks very much for taking the time to leave such a nice review. We are pleased that you have been impressed with the service and we really appreciate you sharing your thoughts.

5/5

Google

A Fantastic service provided by S&B for a first time buyer. I could not fault them even with all the problems I had. I would use them again. What a great team. Thank you

Neil · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Good afternoon Mr Williams. Many thanks for your very kind words, we are delighted that you were impressed with the service we provided. All the best!

5/5

Google

We cannot praise Angela enough, it was a difficult purchase with various problems. Angela went the extra mile and sorted them out. We can honestly say that if it had not been for her we would have walked away from the deal. We cannot thank her enough for all the effort she put in. Mr and Mrs Christopher

Mary · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Mr & Mrs Christopher, were really glad that you were so pleased with the service, particularly from Angie. Thanks very much for taking the time to share your thoughts, we really appreciate it. All the best from all at Starkey&Brown.

4/5

Google

We've just purchased a house through them & it's been a thoroughly pleasant experience. They've been helpful, attentive and forgiving when I messed up. Angie has been a delight to deal with. Wholly recommend.

Dick · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Good evening Mr Crabbe, it is great to hear that you have had a pleasurable experience whilst dealing with Starkey&Brown. We really do appreciate your comments (particularly Angie!) and we wish you all the best in your lovely new home.

5/5

Google

During a recent move I found the staff in the lettings department to be kind, considerate and, most importantly, extremely helpful in assisting me. They are knowledgeable about their properties and their standards of professionalism are second to none in Lincoln. I greatly appreciate their advice and their service during my period of property transition. I honestly cannot recommend them highly enough and, if ever I move again within Lincoln, they will be my first port of call.

Kerzo · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Dear customer, thank you very much for your delightful review, we are very pleased that you have enjoyed your experience with Starkey&Brown. We wish you all the best.

5/5

Google

I sold my house through Starkey & Brown and would say they were fantastic. They kept me informed regularly, their staff are all lovely and friendly and they worked very hard to sell my house. This meant I could buy my dream house in Skellingthorpe. Thanks Starkey & Brown!

Claire · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Claire, thank you very much for your very kind words, it means a lot to know that you were well looked after and that you were impressed with the service. Thanks again and all the best.

5/5

Google

Highly impressed. Good communication and quickly found a buyer for my house.... amazingly they weren't even my agent! I was buying a house marketed by them and when the chain fell through they managed to find a buyer before the agent I was using. Very impressed by Angie's communication skills and enthusiasm

David · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Good afternoon David, thanks very much for your very kind review - We always aim to impress and what better way to do that than selling a property that isn't even on our books! We are delighted that you were impressed with our service, we hope you are happy in your new home!

5/5

Google

As a landlord, I have found the service provided by S&B to be excellent both for me and for our tenants. Call and Care visits are carried out on a regular basis which ensures that any problems tenants may have can be addressed and speedily resolved. Starkey & Brown also arrange for all contractual requirements to be met (e.g. Gas Certificates, boiler servicing etc.) which saves me having to constantly check that things are being done. Being a considerable distance away form rthe property, a contract with S&B gives me peace of mind. The accounts department are prompt with the correct payment into my account and provide detailed invoices by e-mail within 7 days. The professional staff in the Lettings Department are very approachable and do their level best to resolve any difficulties the tenant or landlord may have

Michael · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Good Morning Mr Holt-Chasteauneuf, Thank you very much for your kind compliments. It is always our aim to ensure that our customer experience is as pleasurable as possible, and we are delighted that you were impressed with the service provided by our team! Thanks again for taking the time to share your thoughts, its greatly appreciated.

5/5

Google

We have recently bought a property through Starkey and Brown and have got to say they are the most useful estate agents we have come across. We would definitely use again. Angie was a great help to us and a credit to Starkeys team. Thank you for all your help

Verity-Jade · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Verity, Thank you very much for taking the time to leave such a nice review. We are delighted that you were pleased with our service, and that you were impressed by the way you were looked after by Angie. We wish you all the best.

5/5

Google

Having just moved into the Lincoln area, my wife and I have been dealing with various estate agents in the city. It is easy to see how this industry is viewed by members of the public as not to be trusted, expensive to use with little or no morals when it comes to selling houses. My perception changed when I discovered Starkey & Brown. They simply have been a pleasure to deal with showing care, attention and most importantly honesty and integrity to both clients and buyers alike. Our agent Debbie Negus has been nothing short of brilliant in every respect. I thoroughly recommend this company. They are a bright light in a somewhat gloomy, sometimes dishonest, emotionally charged business environment.

Paul · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Dear Mr Jones, Many thanks for your wonderful comments. We are delighted that you had a great experience with Starkey&Brown. We wish you all the best for the future.

5/5

Google

Having recently used Starkey & Brown to sell my home, I must applaud them for the quality of their service and their staff. I was kept regularly up to date with the progress of my sale, including detailed analysis on the interest my property had generated, and the process was handled as smoothly as you could expect a property sale to be. Big thumbs up guys!

James · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi James, thank you very much for your lovely review, we are glad that we were able to help you move so smoothly and we wish you all the best!!

5/5

Google

Anita Savage was absolutely brilliant when dealing with my property that was proving difficult to sell because of the type of property it was. She was always positive, encouraging and wonderful, even if things were not going so well. The whole team were absolute stars and I am so glad I chose Starkey and Brown to sell my property and would recommend them as the best. I cannot thank them enough for getting me to completion on the property and providing a very personal service.

Tania · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Dear Tania, its great to hear that you were so pleased with the personal service you were offered by Starkey&Brown, particularly by Anita. We really do appreciate you taking the time to leave such a nice review, thank you very much and we wish you all the best.

5/5

Google

Selling a house is stressful? Not with Starkey&Brown... At Chris Vaughan Photography, I pride myself of working closely with my clients to provide the best possible service. And I try and use like-minded business when I require their services for either my business or personal life. When my partner and I decided to sell our house, we had no hesitation of using the expertise of the team at Starkey&Brown. From day one they were nothing short of superb. They were friendly, professional but most importantly good at their job! Within 24 hours of our house being on the market, we had eight bookings confirmed, which in less than 12 hours later was upped to 11! Well within 72 hours of our house going on the market we had received, and accepted an offer for the full asking price. But the great service didn’t stop there. We were kept fully up to date with the sales progression of the house, with regular calls to let us know how the whole process throughout the chain was going. The whole team at Starkey&Brown took the stress away from selling our house. Thank you. I’d happily recommend anyone looking to sell their house to speak to Starkey&Brown. Chris Vaughan

Chris · 10 November 2016 · Starkey and Brown Lincoln

Agent replied · 8 November 2024

Hi Chris, Thanks for your kind words. We are so pleased to hear that you were impressed with the sales team and also the sales progression team here at Starkey&Brown. We are proud to offer a great service to our clients and we are delighted to hear that you were impressed. Thank you very much for the clients you have recommended to us since your move, it means a lot. All the best in your new home!

5/5

Google

I am extremely impressed with the level of professionalism provided by Starkey and Brown Scunthorpe branch within a week of my house valuation my property was sold- with 6 viewing in the meantime. The level of communication was fantastic and I was constantly asked by sales progression how I was getting on The agents were also able to find me a home that perfectly fit my description in the my chosen area well within my price range I have previously used estate agents in town and must say Starkey and Brown’s level of service is not even comparable to other estate agents in town ! Fab girls and extremely friendly, once again thank you for all of your help throughout this whole process I would highly recommend

Sophie · 27 October 2016 · Starkey and Brown Scunthorpe

5/5

Google

We sold our house with Starkey and Brown. Everything went smoothly and they kept us updated all the way. I would highly recommend them.

MrSiaustin · 11 November 2015 · Starkey and Brown Lincoln

5/5

Google

We told Starkey & Brown what kind of property we wanted and in what area... they did the rest!!! We were sent regular updates on available properties and the staff were all fantastically helpful. Would highly recommend using these guys...

Paul · 11 November 2015 · Starkey and Brown Lincoln

1/5

Google

Today 7 Phone calls, 2 to their sales line, 2 to their Lettings, phone ring until they disconnect you. Email sent, still waiting for a response, I wanted to view a property for sale, they seem really keen to sell their clients houses.

Steven · 11 November 2015 · Starkey and Brown Lincoln

5/5

Google

Have used many Estate Agents in the past but this has to be one of the best, a friendly office and very welcoming. If my solicitor did not have the answer then Starkey and Brown (Lincoln) would, I was always kept in touch or information was at hand, thank you Angie.

Ray · 11 November 2015 · Starkey and Brown Lincoln

1/5

Google

Starkey and Brown have been a terrible intermediary service between ourselves and our landlord. We have been living in a house for 6 months and have consistently had to fight for them to make the required LEGAL repairs to things such as: a roof leaking water, the toilet pipe being cracked and leaking water, and the inability to open the windows in our bedrooms. They have hired sub par contractors who seem to be unable to finish basic jobs effectively, and we have just received a bill charging us for them to come back and finished work they failed to do originally. It has been a constant struggle to get these people to actually do their job, with us doing all the work chasing people down. They failed to inform us of a change in emergency contact number, so we were in trouble when, just last week, the boiler started spraying out water. I would urge any landlords reading this to avoid this company: they have caused us nothing but problems throughout the year- breaching the Landlord and Tenant Act 1985 numerous times.

Matthew · 11 November 2015 · Starkey and Brown Lincoln

5/5

Google

I have been dealing with David starkey for the last few years and whether its setting up my buy to lets for me as a landlord or recently the sale of my current home. His professionalism, knowledge and understanding of the business just bowls me over. He his very passionate in getting sorted whatever my requirements may be and certainly knows no bounds to getting the job done and at the same time i never once felt pressured. This shows in the staff he employs and he obviously goes to great lengths to insure their take on his same passion and attitudes to all i have had the pleasure to deal with.I have recommended many of my friends and colleagues, who all have been very happy indeed.If other estate agents could be somewhere near as good , i am sure like myself actually have a happy journey with selling or buying a home.Top estate agent !!!! Keep up the great work David.

Mark · 11 November 2015 · Starkey and Brown Lincoln

1/5

Google

WARNING - This agent should be avoided at all cost! I have seen the hole that they made in my friend's lawn, which you can put your whole hand down. They had given the boardman the wrong address to put up their 'For Sale' sign and by the time my friend saw what was happening and intercepted the process, the hole had already been made ready to sink the board into. My friend is with 'My Home' estate agents and has an open day with them tomorrow. 'Starkey and Brown' Agents have refused to fill in the hole they've made. Moreover,they were extremely rude to my friend when she calmly but repeatedly asked for them to repair the damage they had made and said that their director had said that there is nothing that they can do about it. One of their staff said sarcastically to my friend - 'It was a mistake; have you never made a mistake!'. 'My Home' keep you updated regularly, are polite and helpful at all times, unlike this rude , and dismissive agent - 'Starkey and Brown' Lincoln branch). If that is the level of customer service with the general public then they certainly do not deserve any more clients. I have noticed a review where someone who was letting from them could not get any decent repairs on the property they rented. Please do think very long and hard before entering into any kind of letting or sales contract with them. I certainly won't be choosing them!!

Marie · 11 November 2015 · Starkey and Brown Lincoln

5/5

Google

Excellent service provided to two first time buyers. They were proactive in showing us properties in a none aggressive or pushy way, and only ones relevant to our searches - other agents in area were both keen to push properties outside our price range or needs, but also pressure to view. From viewing the property, our agent Thomas Beattie was accommodating in provide us with a viewing slot to suit us, and patient whilst showing us around. We feel he was both honest and genuine in his advice and thoughts, which gave us confidence in the sale. The process ran smoothly, with regular and relevant contact from the agents, both Thomas and staff in the office. Our questions were always answered quickly and professionally, no matter how trivial they may have seemed. The conclusion to the sale (picking up the keys ) was a pleasure, dealt with enthusiasm and efficiency from all parties involved. We would highly recommend Starkey & Brown to any buyers or sellers, who made the process easy and less stressful.

Matthew · 11 November 2015 · Starkey and Brown Lincoln

5/5

Google

Bought my house with Starkey and Brown and will be going back there as and when the time comes to upsize! Both Clare and Nathan were fantastic in helping to find a home to suit my needs, as well as taking me through all the step required in the most painless way possible. Trevor, the financial advisor provided completely impartial advice and his knowledge of schemes available to help you buy your dream home were a god send! I couldn't have bought my home without any of them! Highly recommended and will be returning!

Adam · 11 November 2015 · Starkey and Brown Lincoln

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

Starkey and Brown is among EA Masters 2026 winners.

EA Masters winners in two years, the group and its branches: 2019, 2026.

EA Masters by year, 2019

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Starkey and Brown

Which Starkey and Brown office has the most reviews?

Scunthorpe has the most, with 298 reviews rated 4.8 out of 5, followed by Lincoln with 281.

Where are the Starkey and Brown offices?

The two Starkey and Brown offices, by town:

  • Lincoln: 34a Silver Street, Lincoln, LN2 1EH, LN2 1EH
  • Scunthorpe: 1 Oswald Road, Scunthorpe, DN15 7PU, DN15 7PU
Has Starkey and Brown won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.

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