★★★★★ 1/5
GoogleStarkey and Brown have been a terrible intermediary service between ourselves and our landlord. We have been living in a house for 6 months and have consistently had to fight for them to make the required LEGAL repairs to things such as: a roof leaking water, the toilet pipe being cracked and leaking water, and the inability to open the windows in our bedrooms.
They have hired sub par contractors who seem to be unable to finish basic jobs effectively, and we have just received a bill charging us for them to come back and finished work they failed to do originally.
It has been a constant struggle to get these people to actually do their job, with us doing all the work chasing people down. They failed to inform us of a change in emergency contact number, so we were in trouble when, just last week, the boiler started spraying out water.
I would urge any landlords reading this to avoid this company: they have caused us nothing but problems throughout the year- breaching the Landlord and Tenant Act 1985 numerous times.
Matthew · 11 November 2015 · Starkey and Brown Lincoln
★★★★★ 5/5
GoogleI have been dealing with David starkey for the last few years and whether its setting up my buy to lets for me as a landlord or recently the sale of my current home. His professionalism, knowledge and understanding of the business just bowls me over. He his very passionate in getting sorted whatever my requirements may be and certainly knows no bounds to getting the job done and at the same time i never once felt pressured. This shows in the staff he employs and he obviously goes to great lengths to insure their take on his same passion and attitudes to all i have had the pleasure to deal with.I have recommended many of my friends and colleagues, who all have been very happy indeed.If other estate agents could be somewhere near as good , i am sure like myself actually have a happy journey with selling or buying a home.Top estate agent !!!! Keep up the great work David.
Mark · 11 November 2015 · Starkey and Brown Lincoln
★★★★★ 1/5
GoogleWARNING - This agent should be avoided at all cost!
I have seen the hole that they made in my friend's lawn, which you can put your whole hand down. They had given the boardman the wrong address to put up their 'For Sale' sign and by the time my friend saw what was happening and intercepted the process, the hole had already been made ready to sink the board into.
My friend is with 'My Home' estate agents and has an open day with them tomorrow. 'Starkey and Brown' Agents have refused to fill in the hole they've made. Moreover,they were extremely rude to my friend when she calmly but repeatedly asked for them to repair the damage they had made and said that their director had said that there is nothing that they can do about it. One of their staff said sarcastically to my friend - 'It was a mistake; have you never made a mistake!'.
'My Home' keep you updated regularly, are polite and helpful at all times, unlike this rude , and dismissive agent - 'Starkey and Brown' Lincoln branch).
If that is the level of customer service with the general public then they certainly do not deserve any more clients.
I have noticed a review where someone who was letting from them could not get any decent repairs on the property they rented.
Please do think very long and hard before entering into any kind of letting or sales contract with them. I certainly won't be choosing them!!
Marie · 11 November 2015 · Starkey and Brown Lincoln
★★★★★ 5/5
GoogleExcellent service provided to two first time buyers. They were proactive in showing us properties in a none aggressive or pushy way, and only ones relevant to our searches - other agents in area were both keen to push properties outside our price range or needs, but also pressure to view. From viewing the property, our agent Thomas Beattie was accommodating in provide us with a viewing slot to suit us, and patient whilst showing us around. We feel he was both honest and genuine in his advice and thoughts, which gave us confidence in the sale. The process ran smoothly, with regular and relevant contact from the agents, both Thomas and staff in the office. Our questions were always answered quickly and professionally, no matter how trivial they may have seemed. The conclusion to the sale (picking up the keys ) was a pleasure, dealt with enthusiasm and efficiency from all parties involved.
We would highly recommend Starkey & Brown to any buyers or sellers, who made the process easy and less stressful.
Matthew · 11 November 2015 · Starkey and Brown Lincoln
★★★★★ 5/5
GoogleBought my house with Starkey and Brown and will be going back there as and when the time comes to upsize! Both Clare and Nathan were fantastic in helping to find a home to suit my needs, as well as taking me through all the step required in the most painless way possible.
Trevor, the financial advisor provided completely impartial advice and his knowledge of schemes available to help you buy your dream home were a god send! I couldn't have bought my home without any of them!
Highly recommended and will be returning!
Adam · 11 November 2015 · Starkey and Brown Lincoln
★★★★★ 5/5
GoogleStarkey & Brown sold my house within a day of it being marketed! The service from then has continued to excellent. Anita dealt with everything and has been brilliant -she kept me updated throughout the whole process and dealt with a queries efficiently when they arose. I would definitely recommend Starkey & Brown.
Ruth · 11 November 2015 · Starkey and Brown Lincoln
★★★★★ 5/5
GoogleSelling a house can be a very stressful time for most, what can I say Starkey and Brown Scunthorpe were on the money from start to finish. Helen initially came out to value our property and described exactly what service we would receive from S&B, needless to say that is exactly what we got. Throughout the selling process Adele was in constant communication with us, not once did we have to had to chase them up. Best way to describe the S&B experience is efficient, professional, friendly and seamless.
Very happy customer :)
Leon · 28 October 2015 · Starkey and Brown Scunthorpe
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
