Trusted Agent profile
★★★★★
525 reviews across 2 offices and 2 platforms
Starkey and Brown has two offices, in Scunthorpe and Lincoln. Together they have 525 reviews on two platforms, rated 4.7 out of 5 overall.
Starkey and Brown's two offices, most reviewed first. Each has its own page.
Showing 511 reviews on Google only. Show every review
5/5
GoogleGreat company, Kay was very helpful with every step of the way, made sure we was aware of what was happening at every stage and the process was quick and easy
Hello Georgina, many thanks for your review regarding our lettings consultant Kay. Your comments are greatly appreciated and we'll be sure to pass them onto Kay. Best wishes, Starkey & Brown
5/5
GooglePurchased a house via these and i must say, Lucy the sales progressor exceeded her job role, her communication and support throughout was invaluable, i do hope they realise what a gem they have working for them!!!
Hi Donna, many thanks for your review and pleased you had a positive experience working with us. Thank you for your glowing review of Lucy, we couldn't agree more! Best wishes, Starkey & Brown
5/5
GoogleExcellent service, they kept me informed regularly. I was very impressed with their sales progressor, she was " in the ball". Very helpful throughout. E. Brasier
Hello Eslpeth, thank you for your lovely review and your encouraging comments regarding our sales progressor. Your feedback is wonderful to hear for us and very much appreciated. Best wishes, Starkey & Brown
5/5
GoogleKara Mortimer was absolutely fantastic from start to finish! Will definitely be using her again if I move in the future! She's an absolute star!
Thank you Matthew, that's great to hear!
5/5
GoogleWe have recently been dealing with Kay in regards to the property we rent and we could not be happier with how she has dealt with our queries. No problem is too much for Kay and she will go above and beyond to help us.
Hello Amanda, Thank you for your lovely words regarding our much appreciated Kay, pleased they were of great support for you. Best wishes, Starkey & Brown
5/5
GoogleI would just like to say a big Thank you to Starkey & Brown for assisting me with my house sale, everybody was so helpful,and I was kept up to date every step of the way!Lucy was so professional and advised me throughout the process.I wouldn't hesitate to use them again.
Hello, thank you for your kind words! We are so pleased to hear you had a positive experience working with us and thank you for the special mention to our sales progressor Lucy. Best wishes, Starkey & Brown
5/5
GoogleMy property sold within days, then after several weeks the chain became slightly restless, but Lucy Atkinson kept everyone in the chain calm and was very reassuring at the other end of the phone . It all came together on the day !?
Hi Paul, Many thanks for your review and pleased to hear that Lucy helped you throughout the process and pleased that it all came together for you. Best wishes, Starkey & Brown
5/5
GoogleFrom my initial enquirey with Starkey and Brown estate agents, I feel I recieved first class service. Moving home is stressful and so it is refreshing when you come across a professional and caring team. Thank you so much.
Hi Jayne, thank you for taking the time to leave such a lovely review. We're happy to hear we've made what can be a very stressful time that bit easier for you! We hope you're happy in your new home!
5/5
GoogleStarkey and Brown have just handled my incredibly complex and lengthy sale for me and they could not have been more helpful, friendly and understanding from day one. I particularly want to thank Lucy Atkinson, who was always there to listen to our worries and problems and has really got us through! Thank you so much!! 🥰
Hello Abi, many thanks for your thoughtful comments, it really does mean a lot to us to hear your feedback, so pleased our sales progressor Lucy was there to support you through your sale and helped take care in managing the process for you. Take care and all the very best from the team at Starkey & Brown
5/5
GoogleExcellent service from Starkey and Brown . Kara along with Lucy kept me up to date with everything regarding the sale of my property . I also used them to buy this property at the very beginning . I would certainly recommend Starkey and Brown , first class service . A big thank you 😊
Thank you for your kind words Denise, it's been a pleasure to help you on two occasions. You know where we are if you ever need us again! x
5/5
GoogleLucy was fantastic from start to finish when we purchased through Starkey & Brown. Nothing was too much trouble; no question was too daft! We were kept informed the whole way through! Thank you!
Hi Amy, Many thanks for your kind words regarding our sales progressor Lucy, so pleased they were on hand to assist you throughout your purchase, lovely to hear you had a positive experience working with us. Best wishes, Starkey & Brown
5/5
GoogleWe purchased a property through Starkey and Brown. 18 months ago. They were amazing throughout the process. Kara kept us updated throughout. Nothing was to much trouble. Would definitely use again and recommend.
Hi Suzy, Thank you for this great review, hope you’ve settled well into your new home. I look forward to working with you again one day, if the time comes! Thanks, Kara
5/5
GoogleNot got a bad word to say. Kay has dealt with us from day one and it’s always been such a pleasure. Any issues we’ve had which hasn’t been many at all have been sorted promptly and communication is always great! What’s best is the little chats we have when she pops to do the inspections which again is always a pleasure.
Hello Adele, pleased your experience of working with us has been positive. We hope your experience long continues. Best wishes, Starkey & Brown
5/5
GoogleMy house has recently been sold by your company. During this process I had a personal tragedy and I was treated most empathetically by your staff. All the staff from Amy in reception, Melanie, Lucy and Kay were consummate professionals, they guided me through this journey and kept me informed of happenings at all times. Mel has a super team, keep it up ladies!
Hello Susan, I am so pleased to hear we succeeded in giving you a positive experience working with us, it's been our absolute pleasure for us working with you and we wish you all the very, very best. Best wishes, Starkey & Brown
5/5
GoogleWe have used Starkey & Brown to sell 3 properties in a 12 month period. Kara from the Scunthorpe office was our first contact with the company and she was very professional, friendly and knowledgable. I highly recommend Kara and Starkey & Brown!
Thank you for the kind words Holly, and the repeat custom! We hope you're happy in your new home, we look forward to hopefully helping you again one day!
5/5
GoogleHaving used Starkey and Browns a number of times before it was a no brainer to use them again, they’ve since upped their game even more making the process extremely easy and fluid. They’ve managed to secure a full asking price offer on our property during these particularly difficult market conditions. From the initially consultation to photos to sale the team have been excellent. Would highly recommend.
Hi David, Many thanks for your review and thank you for continuing to work with us, your feedback is very appreciated here at Starkey & Brown and we hope to continue to work with you for many years ahead. Best wishes, Starkey & Brown
5/5
GoogleMelanie was excellent dealing with our initial enquiry and organising the viewing. Melanie was highly professional and put me at ease dealing with her and Starkey &Brown Estate Agency (Scunthorpe). Communication was superb and thoroughly enjoyed chatting with Melanie I would highly recommend Melanie and Starkey & Brown to friends and family.
Thank you for the lovely review Jayne. Hope all goes well with your new purchase. Take care, Melanie.
5/5
GoogleHave had such a lovely experience with Starkey&Brown, our agent Kay was absolutely brilliant always so lovely, easy to talk to, so helpful and informative. Has made our move as stress free as possible, would recommend all services to anyone! Thank you!
Thank you so much for the lovely review.
5/5
GoogleI cannot praise Starkey and Brown enough, their staff are always friendly and helpful. My house sale was complex and lengthy and Lucy, the sales progressor was an absolute star, she was my rock and friend through a very dificult time in my life. I would not hesitate for a second to recommend Starkey and Brown, their services are excellent.
Hi Sylvia, thank you for your thoughtful comments and sharing your experience of working with Lucy. So pleased to hear of your positive experience in dealing with us. Take care and all the very best from Starkey & Brown
5/5
GoogleI cannot thank Starkey and Brown enough, their staff are always friendly, helpful and put me at ease at lot with my first house purchase and Lucy the sales progresser was an absolute angel so kind and caring always took the time to answer my questions and help me get answers I needed she is a total sweetheart and helped in any way she could. I would not hesitate for a second to recommend Starkey and Brown to any anybody if they found a new home through this company. Lucy you are amazing thank you ever so much again.
Hello Michelle, thank you so much for the review and your lovely comments about our sales progressor Lucy, they have been passed on and Lucy is very grateful for your kind wors and says you have been a pleasure to assist during your house purchase. All the best with the move and please don't hesitate to contact us should require any assistance. Best wishes, Starkey & Brown
5/5
GoogleI would like to say Starkey & Brown did a fantastic job selling our house and I would certainly use them in the future. Kara their sales consultant was professional, knowledgeable and a pleasure to deal with. Aimee the Senior Sales Consultant was on the ball and just three weeks after the house went on the market the sale was agreed. Lucy the sales progressor was constantly intouch with myself the buyer's and the solicitors which made the whole process seem so easy. All in all Starkey & Brown Estate Agents have got themselves a great team.
Hello Gordon, many thanks for you review, it is very much appreciated to hear your experience in working with us. Myself and colleagues are very grateful for your lovely comments. Don't ever hesitate to contact us should you ever need us again. Best wishes, Starkey & Brown
5/5
GoogleI am in the process of buying a house through Starkey & Brown Estate Agents. My experience is very positive. The agent is in constant contact with me, informs me about every step and progress. Thanks to agent Melanie, the buying process is less stressful for me, she is very professional, answers all my questions and every request. I highly recommend this agency and its employees.
Thank you Monika, I'm pleased we've been able to find you a property that you like and I truly hope all goes well and you're able to move in very soon. Take care, speak soon, Melanie.
5/5
GoogleStarkey & Brown Estate Agents were very helpful in search for our first home. Melanie supports and advises us all the time, making sure everything is on time and everything is right. I have recommended this agency to my friends and now recommend it to everyone here.
Thank you so much for your lovely review Leo, it's been a pleasure. Take care, speak soon, Melanie.
5/5
GoogleStress free experience of selling and moving from our first home, which was up for sale and sold within less than 48 hrs. Starkey & Brown were extremely flexible with our needs and couldn't have helped more. The communication and understanding from them was also brilliant.
Hello Rick, thank you for the review! That is very thoughtful of you to say and your feedback is highly appreciated. Best wishes, Starkey & Brown
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Starkey and Brown is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2019, 2026.
EA Masters by year, 20192019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Scunthorpe has the most, with 298 reviews rated 4.8 out of 5, followed by Lincoln with 238.
The two Starkey and Brown offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 1 other industry award since 2019.
