Trusted Agent profile

Sheens estate agents in Clacton-On-Sea and Frinton-On-Sea

4.7

★★★★★ Excellent

324 reviews across 2 offices and 3 platforms

Sheens has two offices, in Clacton-On-Sea and Frinton-On-Sea. Together they have 324 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.6 / 5

169

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

145

Reviews on Trustpilot

Business-wide

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Our offices

Sheens's two offices, most reviewed first. Each has its own page.

Awards

Industry awards

Sheens is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The British Property Awards

Sheens and its branches won awards at The British Property Awards in three years, most recently 2025.

British Property Awards winners in three years, the group and its branches: 2025, 2024, 2023.

British Property Awards by year, 2025 to 2023

Source: The British Property Awards winners lists, as published, linked by year.

Reviews on Google

Showing 169 reviews on Google only. Show every review

1/5

Google

Lettings side is useless..never sort out problems or call you back..that's if they bother to answer the phone in the first place...

Poodle · 13 June 2019 · Sheens Clacton-On-Sea

5/5

Google

Really helpful company and staff were really polite. Totally recommend them!

Charlotte · 13 June 2019 · Sheens Clacton-On-Sea

5/5

Google

The company fully deserve their excellent reputation ,and I can unreservedly recommend them, David C. Deal.

David · 13 June 2019 · Sheens Clacton-On-Sea

5/5

Google

We received outstanding service and support from the whole team at Sheens. They were very helpful at all times. I wish all service was like this. Very happy to recommend them.

Quintin · 13 June 2019 · Sheens Clacton-On-Sea

5/5

Google

Good customer service and communication throughout the whole process of selling our property would highly recommend

Bob · 11 June 2019 · Sheens Frinton-On-Sea

5/5

Google

Throughly recommend to sell your property, very professional, nothing was too much trouble for them. Then only way to sell your property is through an estate agent on the high street!

Joanne · 11 June 2019 · Sheens Frinton-On-Sea

5/5

Google

Excellent and flexible conditions of sale. Staff friendly and quick to respond to requests. Would highly recommend this experienced agent with a good knowledge of properties and infrastructure in their area.

Janet · 11 June 2019 · Sheens Frinton-On-Sea

5/5

Google

Trust is important to me and the team at Sheens of Frinton were all very professional and above all, nice people. They sold my home in one day, and achieved the agreed asking price. JOB DONE !!

Steve · 11 June 2019 · Sheens Frinton-On-Sea

5/5

Google

Professional and helpful. John has always gone above and beyond to help us with buying and selling or even just for advice on property that he isn’t even selling. And James was constantly on the phone to update us and to push through a sale that was taking a while to go through. Will be using them for all our agent needs in the future👍 …

Emily · 11 June 2019 · Sheens Frinton-On-Sea

5/5

Google

best estate agent dealing with them for twenty years sold all our houses and we have had a lot

Karp · 13 June 2018 · Sheens Clacton-On-Sea

Agent replied · 11 June 2024

Many thanks for your kind words.

5/5

Google

HIGHLY RECOMMENDED!! Proactive, professional and reliable from start to finish of sale. I'm delighted with the service and client care.

Charlie · 11 June 2018 · Sheens Frinton-On-Sea

5/5

Google

James at Sheens has been super helpful all the way through from selling our house to exchange of contracts. He has helped push our solicitors and keep us up to date all the way through! Would highly recommend!

Joe · 11 June 2018 · Sheens Frinton-On-Sea

5/5

Google

We were very impressed with these agents. Although they were acting on our sellers behalf they were excellent at keeping us informed of the stages of the chain. We dealt mainly with James who was extremely helpful, courteous and happy to answer any questions that arose. If we were ever to need an agent in Frinton we would have no hesitation in using these agents.

M · 11 June 2018 · Sheens Frinton-On-Sea

4/5

Google

I got the keys to my new house from here. What's not to like about that?!

Rossormonde · 13 June 2017 · Sheens Clacton-On-Sea

1/5

Google

Not even worth one star! Did nothing to help my daughter move into the area. Were supposed to ring her to arrange viewings on two properties to rent -she's still waiting for the call even though she told them she only had 3 weeks on her previous tenancy and is heavily pregnant! ! She gave up in the end and found a property on her own.

K · 13 June 2017 · Sheens Clacton-On-Sea

Agent replied · 11 June 2024

Good afternoon Karen, Thank-you for your feedback. I Am one of the directors of the company and would like to look into this further for you. If you can contact me on james@sheens.co.uk detailing which properties your daughter had asked to view along with her name I can investigate. Please be aware that sometimes when a landlord is looking for a new tenant it will sometimes be marketed before the previous tenant has left. This can in turn sometimes lead to delays in gaining access to a property so this could have been the situation on why no viewing times could be confirmed for your daughter. I look forward to hearing from you further and wish your daughter well in the new property she has found. Kind regards James Eniffer, Sheen's

5/5

Google

We totally recommend using Sheens Estate Agents. Apart from the fact that they found us a buyer within days of us registering with them, they were great with communication, friendly and extremely professional all the way through the process. Trying to sell whilst living abroad isn't usually easy, but Sheens made it straightforward and stress-free. We are so glad that we chose them.

Tracey · 13 June 2017 · Sheens Clacton-On-Sea

5/5

Google

Our property was impressively sold within 3 days of being put on the market and we were kept up to date with any progress throughout the sale. Thank you to Lee, James and the rest of the team for a smooth sale. We would not hesitate to use Sheen's again in the future and would recommend them to anyone looking to sell their property.

Rebecca · 13 June 2017 · Sheens Clacton-On-Sea

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sheens

Which Sheens office has the most reviews?

Clacton-On-Sea has the most, with 248 reviews rated 4.7 out of 5, followed by Frinton-On-Sea with 228.

Where are the Sheens offices?

The two Sheens offices, by town:

Has Sheens won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 7 other industry awards since 2023.

Reviews may appear on more than one platform.

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