Newest first, from every platform, with the office each review is about. First names only.
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1/5
GoogleRang to enquiry about viewing two properties as a cash buyer.Couldnβt find one property listing ,despite me sat outside looking at the their for sale sign...didnβt even get a call back to arrange a viewing or follow up,hopeless!
John Β· 19 June 2018 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi John, we apologise to hear you have had this experience with us. Our Office Manager, Tom has asked that you please contact him so he can personally rectify the situation with yourself.
His email address is tom@seymours-wba.co.uk or please feel free to call him on 01932 846 898.
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5/5
GoogleExceptional service from the team in Addlestone, especially Adam for putting up with us for over a year trying to find that perfect house... which he did. Thank you all.
Geoff and Vicky
Geoff Β· 19 June 2018 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi Geoff, thank you for such a great review! We're so glad Adam managed to help you find your perfect house and you were happy with our service. If you ever need anything else, please get in contact!
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5/5
GoogleJames ,Tom ,Thania and the the rest of the Team at Seymour's in Addlestone.
I cant rate them highly enough the were professional , friendly and helpful guiding us through the sales process .
Thanks again πππ β¦
Lawrence Β· 19 June 2018 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi Lawrence,
Thank you for such a great review! We hope to have the chance of working with you again in the future.
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5/5
GoogleExcellent service. We were buying and selling and the agents were amazing in helping us going forward right to the end of the transactions. They went over and beyond their duty. I would definitely recommend these agents.
Reem Β· 19 June 2018 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi Reem,
Thanks for the great review and recommendation! We're glad that you felt that our processes helped for a smooth transaction and our service went beyond the call of duty. We hope we get the chance to work with you again in the future.
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1/5
GoogleAbsolutely terrible company. I requested to view 3 properties.
The first: Completely misleading in regards to pricing. I was sent across an incorrect price guide for one property and was made confident an offer on a price would be accepted, once the offer was put in I was informed it was Β£15,000 short of what was discussed.
The second: The agent had no idea where the property was between two buildings. He attempted to open somebodyβs front door before realising it was in fact the other building. He then took us to the second building and broke the communal door lock which would mean nobody could enter their flats at all and just left the broken lock on the door and told me βI guess this one isnβt meant to beβ
The third: Again, the agent had no idea how to enter the building. We circled about 5 times and tried multiple different doors before he established that he had the wrong keys and just like the second we were unable to view the property.
If you are serious about purchasing and want to move quickly. Do not use this company.
Tito Β· 19 June 2018 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi Tito, Thank you for leaving your review. We are sorry that you feel you've had this experience.
I understand that you have spoken to several members of our management team today to discuss this issue and you are happy that it has now been resolved for you.
We wish you every luck with your property hunt in the future. With kindest regards, Seymours of Addlestone
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5/5
GoogleVery professional. Adam showed us a number of properties with our search criteria changing over time having seen previous properties. He always kept us in the loop and sent numerous properties meeting these requirements. As a first time buyer it was a daunting process, but Adam and the whole team were very supportive and friendly and helped with our exciting project. Definitely would recommend using Seymourβs - Addlestone.
Hannah Β· 19 June 2018 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi Hannah,
Thank you for such a great review and recommendation! We're so glad that you felt support throughout the process of buying your first property. We hope that should you decided to buy and sell again in the future, you'll use us again.
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5/5
GoogleHaving initially used Seymours to buy through we only had one choice for who to use when we decided to sell up.
From putting on the market through to getting the sale Tom and the rest of the team were always helpful and informative. Our after sale care from Tahnya was amazing and always kept us in the loop.
Would thoroughly recommend.
Adam Β· 19 June 2018 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi Adam, thank you for the great review and recommendation! We're so glad that you decided to choose us when it came to selling with us! We'll be sure to pass the praise on to the team. Hopefully we'll have the chance to work together again in the future.
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5/5
GoogleAdam and the team at Seymours have been a cut above the rest from the very start, from marketing my property to helping me find a new home. Their helpfulness throughout the entire process has been second to none and what is more, they were never pushy or behaved in a manner that is often typical of Estate Agents. I would most definitely use them again when the time comes.
Phil Β· 19 June 2018 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank you so much for your review Phil. It's always lovely for the team to receive feedback and it's been a pleasure helping you with the sale of your property. Good luck with your move and thanks again.
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5/5
GoogleHuge thanks to Tom and his team at Addlestone for all their help finding my mother her perfect property. They all listened to her needs and were extremely helpful every step of the way. I would have no hesitation in using Seymours again for any moving related matter. 5 stars to you all. Thanks so much again :-)
Alexandra Β· 19 June 2018 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi Alex, thanks for taking the time to write such a great review! We're glad we were able to help you mother. If you or your mother need any help again in the future, please don't hesitate to get in touch.
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5/5
GoogleGreat customer service from a friendly knowledgable team
Albal101 Β· 19 June 2017 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us a five star review!
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1/5
GooglePosted behalf of someone on their systems :Terrible with their email spam - almost all of the content is untailored (outside price range, wrong area) - don't provide any unsubscribe option and when asking to remove an email from the mailing list on three occasions, ignored, and hung-up on over the phone.
James Β· 19 June 2017 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi James,
We're really sorry to hear this, we would love to be able to put this right. If you could drop us a call on 01932 846898 and one of our team will work on this issue for you.
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5/5
GoogleAnna and her team of Estate Agents at Addlestone have been a pleasure to deal with in the sale of my property. Thank you
Alexandra Β· 19 June 2017 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank you for your excellent review, Alexandra. We are glad you had a good experience with Seymours Addlestone, and hope we can help you with any of your future property needs.
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5/5
GoogleThe whole team kept us fully informed of developments throughout the whole process and exerted all possible pressure on buyers to expedite the sale
Always courteous and considerate
David Β· 19 June 2017 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi David, thank you for taking the time to leave us this fantastic review, we are delighted we could be of good service! Please get in contact with any of your future property queries and we would be thrilled to help.
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5/5
GoogleVery happy with the purchase of my house in Addlestone with Seymours, good communication through the process and a friendly team. Thankyou!
Eva Β· 19 June 2017 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank you very much for taking the time to write Seymours Addlestone a five star review, Eva! We pride ourselves on being approachable and responsive so are really glad you've had a good customer service experience. Enjoy your new home!
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5/5
GoogleSeymours are a pleasure to deal with , Professional , helpful and they regularly kept me updated on the progress of the sale .
Would Highly recommend them !
James Β· 19 June 2017 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank-you for taking your time to leave Seymours Addlestone an excellent review. We are delighted to have assisted you in your sale. Looking froward to being of service to you with any future property requirements.
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5/5
GoogleAs you tend to expect from house sales and purchases this was always going to be a potential catastrophe waiting to happen at any given moment. Each hurdle (and there were a few) was smoothly and painlessly resolved by an amazing team of people with friendliness, patience and superb professionalism. I feel it only right to mention Tom, an enormous asset to the Addlestone branch who kept us updated with clear communication throughout the whole journey. Incredible service Tom thank you.
Richard Β· 19 June 2017 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank-you for an excellent 5 star review Richard. Seymours Addlestone are delighted to have assisted you in your move and we look forward to helping you with any further property requirements in the future. All the best.
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5/5
GoogleFriendly & incredibly helpful regardless of which member of the team I spoke to on different occasions. Lisa the financial adviser really went the extra mile. Five stars well deserved for such great customer service. I would highly recommend Seymours in Addlestone to anyone.
Karyn Β· 19 June 2017 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Hi Karyn, thank you very much for your five star rating and taking the time to leave us feedback! We take great pride in our customer service and we are thrilled ro hear that you would recommend us! Best wishes in the future, Seymours Addlestone.
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5/5
GoogleThe team at Seymours were fantastic with helping me buy my first property as I didn't have a clue. They were friendly, knowledgeable & very patient with me and how picky I am. Thanks for helping me find my first home I will be using Seymours again!
Lydia Β· 19 June 2017 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thanks for the review Lydia. It was a pleasure helping you buy your first property and we're very pleased to have been apart of it. We look forward to assisting you with any future property requirements you might have.
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5/5
GoogleThank you Seymours Addlestone for selling my flat so quickly and taking the stress out of moving. Fantastic Estate Agents!!
Clare Β· 19 June 2016 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank you Clare! We're delighted to receive your review and to have helped you with the sale of your flat. Enjoy your move, all the best from the team at Seymours Addlestone
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5/5
GoogleVery professional handling of the sale of our house in Addlestone. Found a buyer quickly and very pleasant to deal with. Highly recommended.
Christine Β· 19 June 2016 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank you for taking the time to write a review regarding your property sale with Seymours Estate Agents. The team were delighted to help and we look forward to helping in the future with all your property requirements.
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5/5
GoogleExcellent service & knowledge. An absolute pleasure and their communication is second to none. Anna & Tom really go the extra mile and I would highly recommend Seymours Addlestone to anyone locally
Sam Β· 19 June 2016 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank you for taking the time to leave us a review. It is great to hear your feedback for Anna and Tom and we are delighted to hear about your positive experience. We look forward to helping you with all of your future property needs.
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5/5
GoogleBrilliant estate agents, lovely team, the ladies who accompanied me on the viewings where very knowledgeable, after my offer had been accepted on one of the properties, the team guided me throughout the whole process which was so helpful as it was my first time buy and I had absolutely no idea! Thank you for helping me find my home I'm very happy and I've already been recommending you to friends and family!!
Sadie Β· 19 June 2016 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank you for the excellent review regarding your property sale with Seymours Estate Agents. It was our pleasure to help you find your first home and we look forward to assisting you in the future with all of your property needs.
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5/5
GoogleSold our property in Ottershaw of September this year, Anna, Tom and the team did all they could to help us get the offer we wanted and the time scale that worked for us. Would have no issues using again.
Neil Β· 19 June 2016 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
It was our pleasure to assist you with the sale of your home. Good luck with the move and we look forward to hearing from you in the future. Best regards, Anna
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5/5
GoogleI have purchase a couple of houses via Seymours in Addlestone, Anna and her team have always been very proactive, efficient and helpful in progressing the process to a successful outcome, I would certainly recommend them.
Ross Β· 19 June 2016 Β· Seymours - Camberley Addlestone
Agent replied Β· 17 June 2024
Thank you for the excellent review regarding your property purchases with Seymours Estate Agents. The team were delighted to help and we look forward to helping in the future with all your property requirements.
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