Trusted Agent profile
★★★★★
1,336 reviews across 3 offices and 3 platforms
Seymours - Camberley has three offices, in Addlestone and Camberley (two offices). Together they have 1,336 reviews on three platforms, rated 4.6 out of 5 overall.
683
Reviews on Google
All 3 offices
7
Reviews on Facebook
All 3 offices
646
Reviews on Trustpilot
Business-wide
Seymours - Camberley's three offices, most reviewed first. Each has its own page.
Showing 683 reviews on Google only. Show every review
5/5
GoogleKez was absolutely fantastic throughout the entire process. Professional, responsive, and genuinely helpful from start to finish. He kept me informed every step of the way, answered all my questions quickly, and made what could have been a stressful experience feel smooth and straightforward. Their knowledge, honesty, and friendly approach really stood out. I would highly recommend Kez to anyone looking for an agent who truly goes above and beyond. Thank you for all your help.
3/5
GoogleThree star only for Keizzar Hussain for being supportive, polite and helpful. Handover house with many maintenance issues.Very slow services.
5/5
Googlei would personally like to thank charlie and keizzar for both our their help supporting my partner and i throughout our journey with finding our home they were speedy and very helpful throughout our whole journey which we really appreciate and couldn’t recommend more than enough to someone who’s looking for an estate agent thank you both for everything you’ve done for us
5/5
GoogleWe had a really nice and helpful interaction with Seymour’s they were so good with the finding options according to our requirements and keeping in touch until we secured a right home. I really liked the services specially Charlie I would appreciate his efforts and patience with us.
5/5
GoogleMr Kez Professional and Quick response handle the problems, good Attitude and helpful ,also your other staff Mr Charlie very good as well 🫡😉💪 …
5/5
GoogleFirst time using Seymour’s Estate Agency. Starting with Aaron ,who was my initial contact then Kev and the team at Camberley. Absolute professionals, mixing it with kindness and patience. Totally (99%) hassle free. Could not expect better service. Then onto the Woking Office, where the service provided by Amber was exceptional. Every query, telephone call or email, for whatever reasons, were dealt with very quickly and satisfactorily. I am totally pleased with my experience with this firm. I have no hesitation in saying that if it is necessary I will definitely use Seymour’s again and would highly recommend to anyone.
5/5
GoogleWe had a really nice and helpful interaction with Seymour’s they were so good with the finding options according to our requirements and keeping in touch until we secured a right home. I really liked the services specially Charlie I would appreciate his efforts and patience with us.
5/5
GoogleMr Kez Professional and Quick response handle the problems, good Attitude and helpful ,also your other staff Mr Charlie very good as well 🫡😉💪 …
5/5
GoogleFirst time using Seymour’s Estate Agency. Starting with Aaron ,who was my initial contact then Kev and the team at Camberley. Absolute professionals, mixing it with kindness and patience. Totally (99%) hassle free. Could not expect better service. Then onto the Woking Office, where the service provided by Amber was exceptional. Every query, telephone call or email, for whatever reasons, were dealt with very quickly and satisfactorily. I am totally pleased with my experience with this firm. I have no hesitation in saying that if it is necessary I will definitely use Seymour’s again and would highly recommend to anyone.
5/5
GoogleI would highly recommend Seymour’s in Addlestone for the sale of property. The service me and my wife received from the whole team was nothing short of excellent. From the honest and fair valuation to arranging viewings, securing the offer and finally the help throughout the sale and conveyancing process we were communicated with and informed at all times and nothing was too much of an ask. I would like to especially thank Pam who is the sale progressor - she was remarkable in helping us in the final stages of the sale. I would definitely contact the team again when selling future properties. Well deserved 5 stars! Thank you 🙏
Thank you so much for your wonderful review and recommendation! We’re absolutely delighted to hear that both you and your wife had such a positive experience with our team at Seymours Addlestone. It was a real pleasure helping you with your sale, and we truly appreciate your trust in us. We look forward to working with you again in the future!
1/5
GoogleWe had a very disappointing experience with Seymours Letting Agency. From the start of our tenancy, the property suffered from serious damp and mould issues, particularly in the kitchen and bathroom. The mould was severe enough to affect cupboards and stored items, making parts of the property unusable. Despite reporting the issue multiple times, the problem was never properly resolved. Although visits were arranged, the “repairs” carried out were only cosmetic (cleaning and repainting), and the mould returned quickly. Even a contractor acknowledged that the issue appeared to be structural, yet no effective action was taken. What was most frustrating was the lack of timely communication. We waited weeks for responses while living in increasingly poor conditions. The situation worsened over time, and the property became unsuitable for us to continue living in. When we requested to leave early due to these conditions, the proposed terms were unreasonable and placed all financial risk on us, despite the ongoing issues with the property. Overall, the experience felt dismissive and poorly handled. We would not recommend this agency based on our experience.
5/5
GoogleKez and his team were absolutely brilliant. Extremely professional, lovely office and great communication. Would absolutely recommend.
5/5
GoogleKez and his team were absolutely brilliant. Extremely professional, lovely office and great communication. Would absolutely recommend.
4/5
GoogleRating only, no written review.
Many thanks for taking the time to leave a review
5/5
GoogleSeymour’s have been amazing to work with. Communication has been great and can’t wait to move into our new home.
Thank you so much for your kind words! It’s been an absolute pleasure working with you throughout the process. Wishing you every happiness in your new home!
5/5
GoogleAnother great service with Seymours, I had previously used them when selling my Mother’s house, so when we decided to sell we wouldn’t use anyone else The team were very helpful, communication was always regular and feedback provided after viewings A very seamless experience, thank you Seymours Addlestone!
Thank you for choosing Seymours again, it really means a lot to us. We’re delighted that you are happy with our service and it has been a pleasure working with you. Wishing you all the very best in your next chapter!
5/5
GoogleWe cannot fault the team at Seymours Addlestone, from Ronnie showing us round our viewing's, Pam helping us through all of the struggle's throughout the process, and Natalie the Branch Manager - they were all brilliant. We didn't get very lucky with our solicitors, and a sale that should have taken half the amount of time it did, Seymours were there every step of the way and chasing bits for us when we needed them too. Thank you to the Seymours Addlestone team, we will definitely be using you again when the time comes!
We’re delighted to hear that Ronnie, Pam and Natalie were able to support you. Our team is committed to delivering a high standard of service and providing support at every stage, so it’s very rewarding to know you felt well looked after. we look forward to helping you again when the time comes!
5/5
GooglePam Thompson = star. Always there to help and/or answer questions. Would recommend.
Thanks so much for the lovely review! Wishing you all the best
5/5
GoogleMassive thanks to Natalie and her team for selling my home! Super trustworthy, professional, approachable, transparent and delivered exactly what they promised! Communication spot on making the whole process stress free and quick! Would 100% recommend and would use again without a second thought!
Thank you so much for your amazing review! Your recommendation truly means the world to us. Wishing you all the best in your next chapter!
5/5
GoogleVery helpful staff who helped us all the way with our purchase
Thank you so much for the lovely review! We’re really happy to hear that our team was able to support you every step of the way. It means a lot to us, and we truly appreciate you choosing us.
1/5
GoogleHorrible experience with Seymours and Ronnie in particular when trying to buy our home. He used aggressive bullying tactics when forcing new imposed deadlines out of nowhere, left rude voicemails, and was clear that ‘we work for the seller not for you’. When I raised this to his manager, I got a call from a so-called sales director Matt (Seymours West Byfleet), who was one of the worst people I’ve ever had to speak to. Rude, dismissive, argumentative, I was genuinely shocked that a sales director in a customer facing role conducts himself that way. When making it clear that we will no longer communicate with either of them, Ronnie had the audacity to still call us further down the process. No apology from anyone at Seymours throughout, although I will say Natalie has been polite and helpful. Would never use them again and would actively encourage everyone to avoid this unprofessional company, they will ruin your experience of trying to buy.
We categorically dispute the claims made in this review. At no time did any member of our team behave rudely, aggressively, or engage in bullying tactics. These allegations are false and unsupported. All telephone calls are recorded, and there is no evidence to substantiate the behaviour described. It was made clear throughout the transaction that we were acting for the seller, which is standard practice. Any timelines discussed were driven by the seller’s instructions, and progress was also affected by certain material information not being disclosed at the relevant time, which impacted the transaction process. We firmly reject the suggestion that our team acted unprofessionally or without courtesy. While we recognise that property transactions can be stressful, the publication of factually incorrect statements about named individuals and the company is misleading and damaging. We stand fully by the professionalism and conduct of our staff. Due to the serious inaccuracies contained within this review, we are formally reviewing the content and considering our position in relation to what we believe to be defamatory statements.
5/5
GoogleI couldn’t recommend Seymours Addlestone enough. The whole team was amazing and kept me updated throughout the entire process of selling my house. A huge thank you to Natalie for her patience, reassurance, and support, especially during the more challenging moments. Natalie’s understanding and professionalism truly made a difference. Thank you!
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you had a positive experience with Seymours Addlestone and felt supported throughout your sale. Wishing you all the very best and thank you again for choosing Seymours Addlestone.
5/5
GoogleExcellent team at Seymours in Addlestone! From our initial enquiry, sales progression to completion! Huge thanks to Pam Thomson (sales progressor) and Antonio especially!
We’re delighted to hear that you had such a positive experience with our Addlestone team from start to finish. We truly appreciate your feedback and wish you all the very best!
5/5
GoogleThere isn't a thank you big enough to give the team at Seymours in Addlestone as, simply without them, I wouldn't be writing this in the comfort of my lovely new home. Particular thanks have to go to Michelle for her attention, efficiency and for being there whenever needed. However, words are not enough to convey my enormous thanks to NATALIE. Not only is she super efficient, always friendly, reassuring and gets you through the challenging times but it's a fact that she is solely the reason why I am where I am today in my new home. She knew instinctively that it was for me way before I did. She made it possible and went over and above to ensure everything went smoothly through what could have been, without her, a very difficult time. Thank you Natalie from the bottom of my heart x x
Thank you so much for taking the time to leave such a heartfelt and thoughtful review. We are truly delighted to hear that you are now settled into your lovely new home, that is exactly what we strive for. Your kind words mean a great deal to the whole team at Seymours Addlestone. It was an absolute pleasure to support you, and we’re so grateful you trusted us along the way. Wishing you every happiness and many wonderful memories in your new home!
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The Trusted Agent 2026 results for Seymours - Camberley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours - Camberley and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2025, 2024, 2023, 2022, 2021, 2020.
British Property Awards by year, 2025 to 20202025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 2 Gold The British Property Awards 2023 winners
2022 2 Gold The British Property Awards 2022 winners
2021 2 Gold The British Property Awards 2021 winners
2020 1 Gold The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Addlestone has the most, with 855 reviews rated 4.4 out of 5, followed by Camberley (66 Park Street) with 810.
The three Seymours - Camberley offices, by town:
Yes. In The Trusted Agent 2026 awards, Camberley won Trusted Agent. At The British Property Awards 2025 its branches won 1 Gold award. The group and its branches have also won 8 other industry awards since 2020.
