Trusted Agent profile · Hertfordshire
★★★★★
57 reviews across 3 offices and 2 platforms
Satchells has three offices, in Stotfold, Hitchin and Baldock (Hertfordshire). Together they have 57 reviews on two platforms, rated 4.5 out of 5 overall.
56
Reviews on Google
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Satchells's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe recently used Satchells in Stotfold to sell our house. They were fantastic, the whole team worked very hard indeed to find us a buyer and complete the sale in a timely manner. They are all personable, friendly, knowledgable and cheerful, all this making the whole process less stressful. Thanks again to one amazing team.
Congratulations on a successful sale and purchase. Thank you for your comments
5/5
GoogleWe've used Satchells when we first bought our property in Stotfold. I highly recommend them. Judith showed us around and we've been really pleased. Judith and Kevin were helpful anytime we needed. They've made thinks to run smoothly and what else you need more?
Many thanks for the feedback
5/5
GoogleWe recently used Satchells to buy our new home and the service we received was excellent from the whole team. Judith and Kevin were always on hand to deal with any queries and helped to take the stress out of the process. I can highly recommend them and wouldn't hesitate to use their services again if we need to in the future!
Many thanks for the review Nicola. We hope you are happy in your new home!
1/5
GoogleOn first contact Satchells seemed a good choice and offered a fair price. However I feel they have not acted on my best interests often going against my wishes and on numerous occasions I have had calls from them that have ended with me in tears and on one occasion my mother having to hang up on them as they would not let me end the call. It has got to the stage now where I have had to go to the onbusdman with telephone recordings and letters. I have had perfect service from other agents involved in the sale of my property which has made Satchells poor service stand out so much more.
5/5
GoogleSold 2 houses through Satchells excellent service from Kevin and the team from start to finish. Very professional & helpful nothing too much trouble great advice throughout. Service on exchange day second to none from Judith.
Many thanks for the feedback Steve
1/5
GoogleOn first contact Satchells seemed a good choice and offered a fair price. However I feel they have not acted on my best interests often going against my wishes and on numerous occasions I have had calls from them that have ended with me in tears and on one occasion my mother having to hang up on them as they would not let me end the call. It has got to the stage now where I have had to go to the onbusdman with telephone recordings and letters. I have had perfect service from other agents involved in the sale of my property which has made Satchells poor service stand out so much more.
4/5
GoogleGood well established local agent
5/5
GoogleI can highly recommend this estate agents. They have gone above and beyond. Hannah,Imogen and Allan are super helpful and so supportive.Sold 2 properties with them. Very professional. Thank you for making the selling experience as smooth as it could be.
Many thanks for the review and that you had a good experience with us
5/5
The Trusted AgentBrilliant. We bought our house through them in 2012 and they could not have done more to facilitate the process. The vendor was out of the country which looked like it may slow things down with the solicitors, so Alan (the proprietor of the agency) underwrote the vendor's conveyancing fees until she could return - thus allowing things to start happening. As a couple of other tricky issues arose with the conveyancing again, Alan stepped in to do everything he could to keep things progressing. Great communication, lovely members of staff and they helped us get our dream home. If we were ever to sell I would definitely use Satchells.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stotfold has the most, with 33 reviews rated 4.9 out of 5, followed by Hitchin with 23.
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