Trusted Agent profile

Sargeants estate agents in London

4.8

★★★★★ Excellent

726 reviews across 2 offices and 3 platforms

Sargeants has two offices, all in London. Together they have 726 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

451

Reviews on Google

All 2 offices

Facebook logo

3.2 / 5

9

Reviews on Facebook

All 2 offices

Trustpilot logo

266

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Sargeants's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sargeants, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 450 reviews on Google only. Show every review

5/5

Google

The Sargeants team are friendly and professional and we found them to be experts at carrying out the sale of our property. We would recommend them to anyone thinking of selling their home.PositiveProfessionalism

Shelley · 26 August 2021 · Sargeants London (141- 143 Northfield Avenue)

5/5

Google

After a frustrating experience attempting to sell our property with another agent we changed to Sergeants last Autumn. It has been a tricky time due to COVID and various lockdowns, but Dean and the rest of the sales team have been extremely helpful, professional, communicative and we never doubt that they are doing everything they can to sell our property. Also, due to the focussed team we always know that it will be one of 3 experienced and knowledgable agents undertaking the viewings. We are still yet to get our property under offer, but we are confident we have the best agents in place. Highly recommended so far!PositiveResponsiveness, Quality, Professionalism

Thomas · 26 August 2021 · Sargeants London (141- 143 Northfield Avenue)

5/5

Google

The sales team are excellent! Amy was so professional and always got back to me as soon as possible with answers to all my questions. She always had time in the diary to show us places we might be interested in and was so helpful during our search.PositiveResponsiveness, Professionalism

Bethany · 26 August 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Bethany, Thanks for the brilliant 5 star review. I've passed your feedback to Amy and she's over the moon. Best regards Dean Sargeant

5/5

Google

We worked with Sergeants to find us a family home and they were nothing but excellent. We mainly worked alongside Amy who time after time came up with wonderful finds for us, and put an extra mile with late viewings and calls out of hours. She knew all the properties really well and I think could probably sell anything to anyone!PositiveResponsiveness, Quality, Professionalism

Samantha · 26 August 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Samantha, Thank you for your outstanding 5 star review. I've passed your comments to Amy and the team and I'm delighted to hear that the extra mile we endeavor to go to is being noticed. Best regards Dean

5/5

Google

We came across Sargeants as buyers where we met Patricia. Patricia was attentative with our needs when the property we wanted was slightly above our max budget. She was able to help negotiate a deal with the sellers and enabled a seemless transaction. We had the added issue of viewing a property just after covid lockdown, again Patricia was really good in ensuring all measures were met and assisting us in viewing the property on more than one occasion.

Mike · 26 August 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 25 August 2024

Hi Michael, Thanks for the brilliant 5 star review. We hope you are settling in well and we hope to see you soon. Welcome to Ealing. You'll love it. Best regards Dean

5/5

Google

We had a fantastic experience with Sargeants. Would absolutely recommend. Appreciated their honest and direct approach from the beginning, in helping us understand market pricing to very quickly arranging a lot of viewings. Professional, responsive and very good at what they do. Patricia managed our sale and was always fabulous. Quick to respond, clear on the details and a pleasure to work with. Jack and Amy were also great as was Dean. Thank you so much! Gareth and LaurenPositiveResponsiveness, Quality, Professionalism, Value

Gareth · 26 August 2021 · Sargeants London (141- 143 Northfield Avenue)

3/5

Google

Rating only, no written review.

Iulian · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Julian. Thanks for the review. We'd love the opportunity to discuss how we could have made your experience better. Please contact us on either info@sargeants.london or 020 8799 3800. Best regards Dean Sargeant

5/5

Google

My experience with them really good and it deserves 5 stars. I recommend them .

ALAA · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Alaa, Thanks for the awesome 5 star review. The team are very pleased that they exceeded your expectations and that you'd recommend us to others. Best regards Dean Sargeant

5/5

Google

Thank you to Amy and Patricia for doing a great job, keeping me updated and going above and beyond.

Jessica · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Jessica, Thanks for the outstanding review. Your feedback is greatly appreciated. Best regards Dean

5/5

Google

Amy Fox has been our point of contact at Sargeants She has been extremely helpful and professional. Would highly recommend.

Louise · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Louise, Thanks for the tremendous five star review. I've passed your comments to Amy and the team. Service is so important to us and despite it being ridiculously busy at the moment it pleases me that me hardworking and dedicated team are continuing to deliver at the highest levels. Best regards Dean.

5/5

Google

We found Amy Fox excellent throughout our pursuit of a home in Ealing. She's an asset to the agency.

Nikhil · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Nikhil, Thanks ever so much fro the fantastic 5 star review. The team and I are pleased you experienced excellent service and we're glad we could be of assistance. Best regards Dean

5/5

Google

Thanks Dean and Sargents for supporting our move to Ealing - very professional and friendly service. Great job particularly to Jack. All the best. M&JPositiveQuality, Value

Matt · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Matt, It's been a pleasure helping you move and we wish you many happy years in the house. Welcome to the area and see you soon. Best regards Dean. P.S. Jack was very appreciative of your very kind gift.

5/5

Google

We were able to complete very quickly and Patricia was great in helping this move fast and communicated very clearly with us throughout! Thanks Sargeants - we are very happy.PositiveResponsiveness

Andy · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Andy, Thanks for the awesome 5 star review. I've passed your comments to Trish who is made up. It was a pleasure helping you and we're glad you received excellent service. Best regards Dean

5/5

Google

We were delighted with the help that Amy gave us during our house search. Amy was always very professional and informative whilst we were viewing properties. Thank you.PositiveResponsiveness, Professionalism

Joanne · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

5/5

Google

Thank you Sergeants ! Patricia , Dean, Dan and all the team were professional, personable, efficient and patient with what turned out to be a complicated sale. I cannot recommend them highly enough and would most definitely use Sergeants again. Thank you 😊PositiveResponsiveness, Quality, Professionalism, Value

Jaimini · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Jaimini, Thanks very much for you the positive feedback. It was a pleasure helping you move and I know it took a while but we're glad you got the result you needed. Best regards Dean

5/5

Google

Patricia showed us round a number of properties and we are now living in one. She responded to any emails almost immediately and seemed very genuine (which is not usually a trait associated with estate agents!).

Andy · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

5/5

Google

Sally was extremely helpful and helped us to rent our dream flat! Only can share good experiences and professional customer service.PositiveResponsiveness, Professionalism

Hidasi · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

1/5

Google

I was interested to buy a property , I made an offer and I was challenged by the agent if I was able to get a mortgage , I was surprised . This morning I spoke to Dean Sargent one of the partners , I was told it's a normal procedure , when I tried to explain that I was never challenged before and I have another 2 properties , his answer was ' GOOD FOR YOU' Very unprofessional to any levels considering he's one of the partners .NegativeProfessionalism

Lorenzo · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Sorry to receive a negative review Lorenzo. Apologies if you feel our customer due diligence procedure is too strict. As I explained to you when taking the offer we request proof of funds from everyone who makes an bid through us and you were no exception. Our clients appreciate us structuring sales in the right way and as a result our fall through rates are among the lowest in the industry. The benefit to you would be your offer is submitted in the best light possible. It's not fair for us to comment on other agencies procedures but our agency will not be changing our approach. I know we've spoken since this review but if you would like to discuss further please don't hesitate to contact me direct on 020 8799 3800. Best regards Dean Sargeant

5/5

Google

I bought a house that was on sale by Sargeants and I'm very happy with the service that I received: friendly, professional and available. I will definitely consider using them the next time that I need an estate agent.PositiveResponsiveness, Professionalism

Leonardo · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Leonardo, Thank you for the fantastic 5 star review. Your feedback is greatly appreciated and we'd love to help you move again in the future. Best regards Dean

5/5

Google

Patricia was very helpful, responsive, as well as professional during our purchase last month. Thanks to her everything went smoothly and she answered all our queries as quick as possible, while keeping us in the loop during the whole process.PositiveResponsiveness, Professionalism

Alkan · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

5/5

Google

We had a great experience searching for our new property with Sargeants. Patricia was excellent in understanding what we were looking for in our search and doing her upmost to find us our new home. We would highly recommend.PositiveResponsiveness, Quality, Professionalism

Iona · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Iona, Thanks for the excellent 5 star review. I've forwarded to Trish who's made up. We wish you all the best in your new home. Best regards Dean Sargeant

5/5

Google

We recently purchased our home through Sargeants. Patricia was our main contact and we found her to be responsive and professional. She helped guide us through some ups and downs in the buying process and although acting on behalf of the seller, it felt like she was also looking out for our interests. Thanks for getting us into our forever family home, Patricia, Dean and team!PositiveResponsiveness

Anna · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Anna, Thanks for the awesome 5 star review. I know it wasn't the most straightforward transaction but thanks for being so brilliant. We're glad it all worked out and we'd love to work with you again. See you soon. Best regards Dean

5/5

Google

Currently selling our property with Sargeants. Patricia, Dean and the team have been responsive, helpful and professional. The property was quickly photographed to a very high quality and they were able to secure a lot of viewings from credible buyers.

Adam · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

Agent replied · 16 June 2024

Hi Adam, Thanks for the awesome five star review. It's been a pleasure dealing with you and your family and we wish you all the best in your new home. It's the big moving day today and I know Mr and Mrs C will love living there as much as you did. Best regards Dean

5/5

Google

Amy Fox is by far the best and most professional estate agent I have met and come across whilst looking for my property. I thoroughly enjoyed speaking with her she went above and beyond! She is a true asset to your company.PositiveResponsiveness, Quality, Professionalism, Value

Leah · 17 June 2021 · Sargeants London (141- 143 Northfield Avenue)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sargeants

Which Sargeants office has the most reviews?

London (141- 143 Northfield Avenue) has the most, with 678 reviews rated 4.8 out of 5, followed by London (76 Greenford Avenue) with 313.

Where are the Sargeants offices?

The two Sargeants offices, by town:

Has Sargeants won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent