Sargeants estate agents in London

★★★★★ 5/5

Google

Rating only, no written review.

Ady · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 4/5

Google

Rating only, no written review.

Jenny · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 1/5

Google

Rating only, no written review.

Gilberto · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

I've been in touch with Louise from Sargeants, who's very kind, professional and responsive.PositiveProfessionalism

Ani · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

Great experience from start to finish, cannot thank Hayley enough!

Joe · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 1/5

Google

Came down from Yorkshire for a viewing today after speaking to and arranging a time to be told they had not booked me in . Appallingly service

Kulbir · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

I sold my house through sergeants. Hayley and Dean exceeded my expectations and have been great from start to finish!

David · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 1/5

Google

THIS COMPANY IS SCAM... The firm rented us a house on "Seaford road" a year ago. He made a 1-year contract and took a 6-month down payment. After the first 3 months, they sent us an exit order. Don't think that you bought a full furniture in a 3-storey house without furniture... we spent 1,000 pounds on the garden of the house and we were fined a lot of companies for closing early contracts. Not finished. After about 10 months, we found another house and emptied the house. What do you think happened next? They advertised to rent the house they were going to sell again. They received their full year's rent from us. Nobody knows about each other. They say we will sell the house and vacate the house. On the other hand, your 1 year is up and they say, do you want to renew the contract? There is a mouse nest under the house, they came 10 times just for this.

Sedat · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

Louise has been very professional and positive. It has been a pleasure working with her. Sargeants seem to be looking after their clients and tenants.PositiveResponsiveness, Quality, Professionalism, Value

DAFINA · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

I cant thank Amy Fox enough for helping to sell my flat. She always went the extra mile and nothing was ever too much. Always pleasent to talk to and very professional a great asset to sargents. Thanks for all your help wish you all the best.PositiveResponsiveness, Professionalism

Michelle · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

Very impressed with the customer care Louise Conway delivered to both me and my mother during our viewing on Saturday morning. She was extremely professional as well as very lovely and caring, she made sure all of our questions were answered clearly therefore I am very grateful . Im very thankful for hers and the agencie’s service! Keep up the great customer care!

Bárbara · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 1/5

Google

Me and my partner made our offer for a flat and it had been accepted. We went through the referencing checks with rent4sure and our reports were both positive. The agent congratulated and promised to send the agreement by the end of the week. On Friday , just 1 week before to move in, instead of the agreement we received an extra request from the agency, in behalf of the landlord, to see 12 month worth of bank staments and 2 years of tax return! Despite me asking how the agency would handle this very sensitive information (sending it to the landlord via mail?) I didn't receive any explanation. The agent kept saying that it was just to know the tenants a bit better. We agreed to send 6 months bank statements, even if we found it very unfair, just because we both already handled our leave notice to the current landlords. The next Monday we discovered that the landlord (?) was not happy with us and wouldn't proceed with the agreement. We went from being ok for renting to be unsuitable 4 days before to move in. Luckly we have very good landlords and they accepted our notice leave withdrawal otherwise we would be homeless by now thanks to the agency! Traumatic experience, awful treatment.NegativeProfessionalism

Cinzia · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

Excellent experience buying our house with Sargeants. Great marketing of our property, honest valuation, respectful viewings and excellent post-offer followup by Hayley Knowles.

Irene · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

All through from the initial marketing of the property to the timely sale, I was kept fully informed and consulted on any relevant matters. I am really pleased with Sargeants particularly with Dean Sargeant & Hayley Knowles who sold the property. I would thoroughly recommend Sargeants.PositiveResponsiveness, Quality, Professionalism, Value

IAN · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

I couldn’t have been happier with the service sargeant’s provided. Hayley was excellent and the most professional agent I’ve dealt with and the company overall we’re exceptional. I would happily use them again and I will be recommending them to all my friends who are thinking of selling in the area.PositiveProfessionalism

Nicola · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

I am currently renting out a flat through Sargeants and as with any older property, a few little issues come up here and there... Having previously communicated with one of their Property Managers, I was shocked at the lack of responsiveness and help which left me quite worried and even reluctant when I had a few recent issues with the flat, which unfortunately came quite close together. Gabriela, the new Property Manager, has been an absolute pleasure to deal with!! Since she has taken over managing the property she has continuously provided a prompt and professional service, while keeping me in the loop the whole time! Everything has been sorted! THANK YOU!!

Evelina · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

We were thoroughly impressed by Sargeants when buying a property. They didn’t hassle, bombard or push us on any properties but kept the lines of communication open and allowed us to go at our own pace. As the purchase got closer they were extremely responsive and always available. We couldn’t have had a better experience.

Josh · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

I had a very pleasant experience dealing with Sargeants West Ealing. Louise was immensely helpful and approachable throughout. The whole process was transparent and she dealt with my queries appropriately. I was not pressured to make a rushed decision on the apartment I viewed unlike another agency I do not want to name. Even at the end of tenancy, my time was respected, I was not called at the very last moment to organise a viewing of my apartment. On the whole, I would recommend Sargeants and Louise. Thank you.

Inderjeet · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

Sargeants have been brilliant. We sold 2 flats with them ( recently refurbished ) that 2 other agents had previously failed to sell. I only regret not choosing them first time around. All the staff are great, knowledgeable and really motivated to sell. Honest feedback and not "corporate" they care about the sale and the customer. Thank you to all involved.

Simon · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

Had a very positive experience with Sargeants to buy a flat. Amy Fox negotiated well but fair and then followed up regularly with the solicitors of both sides to ensure the sale went through as quickly as possible. Her follow up and persistence with both parties and solicitors ensured the sale was completed on the tight deadline I needed. Not often you get such focused customer service.

Piran · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

We bought our first house with the support of this great agency, Hayley, our assigned estate agent, has been just great in all phases of the purchase. She was always available, proactive and very responsive, replying to all our queries in a professional yet friendly way. We are really satisfied with the agency, very different to others we had deal before deciding to go with them, Definitely recommended.

Andrea · 17 June 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 1/5

Google

Terrible experience with the landlord, she was not responsive and let us without a stove for more than 10 days. The real estate agent did nothing to solve the issue.NegativeResponsiveness, Quality, Professionalism, Value

Caviar · 12 January 2022 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 5/5

Google

Patricia was absolutely amazing and transformed the experience of buying for us. Always informative, on it and reassuring when needed - don't want to contemplate having gone through it with something any less wonderful than Patricia!PositiveResponsiveness, Quality, Professionalism

Elena · 26 August 2021 · Sargeants London (141- 143 Northfield Avenue)

★★★★★ 1/5

Google

Property management is terrible. During 9 months of tenancy the main agent responsible for property management has been very slow in responding to emails and can rarely be reached by phone. The property we stayed in at 32 Connaught Road had major plumbing issues. We had one major water leakage at the middle of the night with hot water pipe bursting from the top floor and water flooding all the way down to the ground floor. Had to call emergency plumber ourselves as the one listed on the tenancy booklet was not responsive. While carpets were replaced by the landlord afterwards, damage to the wall and our personal belongings were never addressed by the landlord. Apparently that’s the second major water leakage there in less than 6 months time according to the plumber who regularly come to fix things in the property. Root cause was poorly installed pipes behind walls that are now almost impossible to replace. THE AGENT NEVER TOLD US ABOUT THE FIRST WATER LEAKAGE THAT HAPPENED NOT LONG BEFORE WE MOVED IN. Had we known about this we’d not have moved into a property with significant risk of water leakage! Imaging the fear of not knowing when a pipe is going to burst such that you don’t want to leave the house! After tenancy terminated, agents were not responding to deposit enquiries. (Not ones to dispute differences with the landlord but simple clarifying questions!)NegativeResponsiveness, Quality, Professionalism, Value

Victor · 26 August 2021 · Sargeants London (141- 143 Northfield Avenue)