Trusted Agent profile · Berkshire

Sansome & George Residential Sales Ltd estate agents in Reading and Tilehurst

4.8

★★★★★ Excellent

1,069 reviews across 4 offices and 3 platforms

www.sansome-george.com

Sansome & George Residential Sales Ltd has four offices, in Reading (two offices) and Tilehurst (two offices) (Berkshire). Together they have 1,069 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,001

Reviews on Google

All 4 offices

Facebook logo

5.0 / 5

67

Reviews on Facebook

Business-wide

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Sansome & George Residential Sales Ltd's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,001 reviews on Google only. Show every review

5/5

Google

Great service from Barbara, she was very patient with all our questions from start to finish as it was our first time. Thank you S&G! Settling in very nicely :)

Hazz · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 6 June 2023

Dear Hazz Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

I purchased through Sansom & George / Neville Turner, and throughout the process found the team in the Neville Turner Pangbourne office friendly and professional, and patient - especially on completion date.

Neil · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 6 June 2023

Dear Neil Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

These guys work seriously hard, we didnt have the easiest of house purchases (first time buyers) but thats NOT Samson & George's fault that was down to the seller, however Barbara and the team went above and beyond to get it sorted. Highly recomended and thank you so much

Simon · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 6 June 2023

Dear Simon Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

So glad we went with S&G as our estate agent. They were thoroughly professional throughout the process and kept us up to date with any new developments but not the point where ever felt pressured or hassled by them where sadly a lot of estate agents often fall foul. Would certainly use them again when the time comes.

Dookiephonic · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 6 June 2023

Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

4/5

Google

House valuation good , sold quickly great. Just annoying when I had to go back up to estate agents twice with an another legal copy of something, because they said they hadn’t received. I had already handed it in to them, and member of staff remembered too.

Denise · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 6 June 2023

Dear Denise Thank you for taking the time to write in. We appreciate the effort you went to do bring in requested documents. Thank you for selling through our Sansome & George office in Tilehurst. Best wishes from Paul & Team.

5/5

Google

Purchased a house with the team at Sansome & George (Tilehurst) in 2016 and sold it using them earlier in 2022. Throughout both processes their team were profession and friendly and really made everything as simple as could be. I would have no hesitstion in recommending them for the sale or purchase of a property and will use them again in the future!

Mike · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 6 June 2023

Dear Mike Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

1/5

Google

It is difficult to express in a few sentences the unspeakable atrocious service me and my family received from Sansome & George when renting a house from them for the last year until July 22. The lack of professionality was appalling from day one, evidenced in delivering the house in a lousy condition of dirt and malfunction, following by an incompetent response from this letting agent. To make things even worse, Sansome & George tried to keep, without permission or legal right, some of our rent deposit that I had to fight back through the Deposit Protection Service. The DPS finally resolved that they were entitled to only GBP 35 out of the GBP 639 they clumsily were trying to keep. Sansome & George are definitely people you do not want to deal with.

Rafael · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 6 June 2023

Dear Rafael Thank you for your email. The outcome of your deposit was independently dealt with by an adjudicator by the deposit protection scheme. I welcome you to discuss this with me as the property was professionally cleaned. Thank you Paul

5/5

Google

The service provided from Sansome & George was excellent helping us through the sales process along the way starting with charlie who was very positive about our sale. We completed our sale in 3.5 months. I would recommend them most certainly.

Christopher · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 6 June 2023

Dear Christopher Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

Sansome & George together with Neville Turner made our purchase process as easy and straightforward as possible. From booking an viewing till handover of keys, they are informative and responsive during complete process. Special thanks to Lewis, Anthony, and Barbara. Would highly recommend Sansome & George.

Raj · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 6 June 2023

Dear Raj Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

Myself & my husband sold our house through Sansome George. I would highly recommended them, the viewing was exceptionally undertaken by the team . Once we had accepted an offer we were put in contact with Barbara, in which the process was very smooth, Barbara was at hand throughout the whole process until we completed the sale We'd look to use Sansome George in the future ,I'd recommend them to purchasers and sellers

Dionne · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 31 May 2023

Thank you Dionne. From the whole team at Sansome & George in Tilehurst.

5/5

Google

From the viewing to exchange, an excellent service. Becky was supportive and handled my offer with professionalism and expertise in such a tough market for buyers. Barbara was superb when it came to the sales progression - communicating every step of the way, putting my mind at rest during a very stressful time. I would absolutely recommend Sansome & George to both vendors and purchases - you would be in safe hands.

Roz · 8 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 31 May 2023

Dear Roz Thank you for your kind feedback. From all the team at Sansome & George in Tilehurst.

5/5

Google

Sansome and George were very professional and efficient. They took time with us and helped with many a query. The staff in office (Barbara) was exceptional when it came to chasing sellers and solicitors . Paul, Lewis and Charlie were always a phone call away and if not in ; always called back. They also explained each stage of the selling and made suggestions about how to sell the house when it had been on for a while , however, you never felt forced into any decisions and they respected what you wanted first and foremost . Hopefully we will never be moving again but if we did it would definitely be with these guys.

Julie · 2 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 31 May 2023

Dear Julie Thank you for taking the time to do a review. Thank you for using our removals and storage department. Best wishes from all the team at Sansome & George in Tilehurst & Ferriday & Alder.

5/5

Google

We recently sold our house through Sansome and George. The whole team were fantastic. From the initial valuation and preparation of the sale literature etc by Charlie, to arranging viewings through the team, agreeing a sale with the buyer and Barbara progressing the sale after we accepted an offer, we were impressed with the regular communication and professional but friendly attitude throughout. We were also pleased with the deal put forward on fees which tied in the services of Ferriday and Alder removals who moved us 200 miles to our new home. Paul and the team got everything packed up and moved efficiently and without breakages. We would definitely recommend Sansome and George to anyone looking to move home. Thanks to everyone involved.

Jan · 2 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 31 May 2023

Hi Jan Thank you for taking the time to write in. Also special thanks for moving with our removals team - Ferriday & Alder. Good luck in your new home. Best wishes from Paul & All the team at Sansome & George in Tilehurst.

5/5

Google

We sold our house with Sansome and George back in June and the service we received was great from start to finish. From our first meeting with Charlie who explained how the process would work and answered all the questions we had we felt confident we had made the right decision selling through them. The whole team we dealt with including Anthony, Paul and Barbara were wonderful, as were the agents Becky and Lewis that were there to show potential buyers around the property. We were pleased the sale went through quickly and without any major issues; and would like to thank Barbara for her helpful in making this happen, her quick response to our emails and calls were really appreciated. Thanks all at Sansome and George!

Lucy · 2 November 2022 · Sansome & George Residential Sales Ltd Tilehurst

Agent replied · 31 May 2023

Dear Lucy Thank you for taking the time to do a review. Thank you also for using our removals and storage department. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

I purchased through Sansom & George / Neville Turner, and throughout the process found the team in the Neville Turner Pangbourne office friendly and professional, and patient - especially on completion date.

Neil · 1 November 2022 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

Agent replied

Dear Neil Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

Great service from Barbara, she was very patient with all our questions from start to finish as it was our first time. Thank you S&G! Settling in very nicely :)

Hazz · 1 November 2022 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

Agent replied

Dear Hazz Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

So glad we went with S&G as our estate agent. They were thoroughly professional throughout the process and kept us up to date with any new developments but not the point where ever felt pressured or hassled by them where sadly a lot of estate agents often fall foul. Would certainly use them again when the time comes.

Dookiephonic · 1 November 2022 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

Agent replied

Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

These guys work seriously hard, we didnt have the easiest of house purchases (first time buyers) but thats NOT Samson & George's fault that was down to the seller, however Barbara and the team went above and beyond to get it sorted. Highly recomended and thank you so much

Simon · 1 November 2022 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

Agent replied

Dear Simon Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

Purchased a house with the team at Sansome & George (Tilehurst) in 2016 and sold it using them earlier in 2022. Throughout both processes their team were profession and friendly and really made everything as simple as could be. I would have no hesitstion in recommending them for the sale or purchase of a property and will use them again in the future!

Mike · 1 November 2022 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

Agent replied

Dear Mike Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

The service provided from Sansome & George was excellent helping us through the sales process along the way starting with charlie who was very positive about our sale. We completed our sale in 3.5 months. I would recommend them most certainly.

Christopher · 1 November 2022 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

Agent replied

Dear Christopher Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

Sansome & George together with Neville Turner made our purchase process as easy and straightforward as possible. From booking an viewing till handover of keys, they are informative and responsive during complete process. Special thanks to Lewis, Anthony, and Barbara. Would highly recommend Sansome & George.

Raj · 1 November 2022 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

Agent replied

Dear Raj Thank you for taking the time to do a review. Best wishes from all the team at Sansome & George in Tilehurst.

5/5

Google

From the viewing to exchange, an excellent service. Becky was supportive and handled my offer with professionalism and expertise in such a tough market for buyers. Barbara was superb when it came to the sales progression - communicating every step of the way, putting my mind at rest during a very stressful time. I would absolutely recommend Sansome & George to both vendors and purchases - you would be in safe hands.

Roz · 1 November 2022 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

Agent replied

Dear Roz Thank you for your kind feedback. From all the team at Sansome & George in Tilehurst.

1/5

Google

When you are taking someone's number and you say "I will get back to you" then you are expected to call back regarding the current status of the property. Very unprofessional...

Arek · 15 October 2022 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

Agent replied

Dear Arek Please contact me to discuss if you wish. 01189421500 Paul

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Awards

The Trusted Agent 2026 results for Sansome & George Residential Sales Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Sansome & George Residential Sales Ltd

Which Sansome & George Residential Sales Ltd office has the most reviews?

Reading (298 Oxford Road) has the most, with 415 reviews rated 4.8 out of 5, followed by Tilehurst with 393.

Where are the Sansome & George Residential Sales Ltd offices?

The four Sansome & George Residential Sales Ltd offices, by town:

Has Sansome & George Residential Sales Ltd won any awards?

Yes. In The Trusted Agent 2026 awards, Reading won Gold and Tilehurst won Gold.

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