Sansome & George Residential Sales Ltd estate agents in Reading and Tilehurst

★★★★★ 5/5

Google

Rating only, no written review.

Jason · 30 May 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

House sold first day on the market for the full asking price. Had a few issues with the buyer, but with the help of Barbara we got the house sold.

Sedgebeerp · 30 May 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

We have recently bought a property in Tilehurst, Reading which was sold through S & G. We experienced superb service all round and Barbara was exceptional. Recommended.

K · 30 May 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 4/5

Google

Rating only, no written review.

Annie · 30 May 2023 · Sansome & George Residential Sales Ltd Tilehurst

★★★★★ 5/5

Google

We have recently bought a property in Tilehurst, Reading which was sold through S & G. We experienced superb service all round and Barbara was exceptional. Recommended.

Karen · 28 May 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

Rating only, no written review.

Jason · 23 May 2023 · Sansome & George Residential Sales Ltd Tilehurst

★★★★★ 5/5

Google

House sold first day on the market for the full asking price. Had a few issues with the buyer, but with the help of Barbara we got the house sold.

Sedgebeerp · 23 May 2023 · Sansome & George Residential Sales Ltd Tilehurst

★★★★★ 5/5

Google

We have recently bought a property in Tilehurst, Reading which was sold through S & G. We experienced superb service all round and Barbara was exceptional. Recommended.

K · 23 May 2023 · Sansome & George Residential Sales Ltd Tilehurst

★★★★★ 5/5

Google

Rating only, no written review.

Vera · 7 May 2023 · Sansome & George Residential Sales Ltd Tilehurst

★★★★★ 5/5

Google

Sansome & George acted on our behalf for the sale of our 4 bedroom house in Tilehurst. They were very professional throughout and did a great job. Very happy with the service they offered. Many thanks all. I can thoroughly recommend them.

Stephen · 7 May 2023 · Sansome & George Residential Sales Ltd Tilehurst

★★★★★ 5/5

Google

The team did all that was promised and found us a buyer quickly. Would recommend, we got on well with Ben and Rebecca.

Jeff · 1 May 2023 · Sansome & George Residential Sales Ltd Tilehurst

★★★★★ 5/5

Google

We have worked with Barbara during our buying new house process.I will definitely recommend Barbara because she was doing her job very professionally, responded very quickly to emails and messages and provided good explanation in some situations if you don't know.

Liuba · 1 May 2023 · Sansome & George Residential Sales Ltd Tilehurst

★★★★★ 5/5

Google

Excellent service from Paul and his team selling my Mother's house. Barbara in particular has been immense in progressing the sale from offer to completion and helping to resolve an issue that arose. I recommend them.

Ian · 1 May 2023 · Sansome & George Residential Sales Ltd Tilehurst

★★★★★ 5/5

Google

We bought our first house through Sansome and George and received fantastic support from them throughout the buying process. Without Barbara pushing our solicitor and lasing with the seller's solicitor, we would have never completed on the house in the time we did. We can't thank her enough for the help and guidance she gave us.

Conor · 1 May 2023 · Sansome & George Residential Sales Ltd Tilehurst

★★★★★ 5/5

Google

Rating only, no written review.

Vera · 30 April 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

The team did all that was promised and found us a buyer quickly. Would recommend, we got on well with Ben and Rebecca.

Jeff · 30 April 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

We have worked with Barbara during our buying new house process.I will definitely recommend Barbara because she was doing her job very professionally, responded very quickly to emails and messages and provided good explanation in some situations if you don't know.

Liuba · 30 April 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

A good experience selling through Tilehurst Sansome and George. Anthony was very positive and helpful, moving quickly after our initial sale fell through. Barbara in the proceedings team was then a brilliant hello in getting everything completed. Thank you

Lu · 30 April 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

Excellent service from Paul and his team selling my Mother's house. Barbara in particular has been immense in progressing the sale from offer to completion and helping to resolve an issue that arose. I recommend them.

Ian · 30 April 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

Sansome & George acted on our behalf for the sale of our 4 bedroom house in Tilehurst. They were very professional throughout and did a great job. Very happy with the service they offered. Many thanks all. I can thoroughly recommend them.

Stephen · 30 April 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

We initially chose Sansome & George because Anthony demonstrated a superior knowledge of the area and the market. We were selling our son's house in Reading while we live in Bristol - a logistically complicated affair. Our first sale fell through after several weeks (these things happen!) but the house was back on the market within 24 hours and Ben had secured another offer within a week.. The support that Barbara gave was second to none as she kept us informed about progress and even arranged for final house clearance, cleaning etc. Many thanks to a fantastic team!

Pat · 30 April 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

We bought our first house through Sansome and George and received fantastic support from them throughout the buying process. Without Barbara pushing our solicitor and lasing with the seller's solicitor, we would have never completed on the house in the time we did. We can't thank her enough for the help and guidance she gave us.

Conor · 30 April 2023 · Sansome & George Residential Sales Ltd Reading (298 Oxford Road)

★★★★★ 5/5

Google

Rating only, no written review.

Steven · 18 April 2023 · Sansome & George Residential Sales Ltd Tilehurst (1 The Parade)

★★★★★ 1/5

Google

Rented a property 'managed' (term used loosely) by S&G -- our property manager was changed twice after staff left the company, without us being informed and left to email an account that was no longer in use. The company couldn't seem to decide whether they managed the property or the landlord did, as whenever an issue arose and we contacted the property manager, we still had to wait between days and months for the landlord to decide what to do. All of this inconvenience and back-and-forth waiting for action to be taken on repairs was incredibly frustrating. We were even told that whilst waiting for an emergency repair, we would have to wait an extra 2 days for the landlord to come and view the issue before anything could be done, despite the property manager having pictures and videos displaying that the repair was needed same day. Waiting for 2 groups of people to actually do their jobs every time something needed doing resulted in a year-long wait for another repair for an issue that was present before we moved in. S&G constantly blamed the landlord, the landlord constantly avoided actually resolving the issue, promising to send contractors who never showed. In total, it took ~12 months for repairs to be arranged despite constant reminders that we were still waiting. S&G were no help whatsoever in this situation. When we attempted to call the agency to resolve any issues, the phones were almost always disconnected, no longer in use (despite the numbers being displayed on their website or email signatures), or simply left to ring as if no-one was in the office. At the end of tenancy, our check-out report evidenced that we as tenants had left the property in a better condition than it was when we moved in (including paying for professional cleaning despite it not having been done before we moved in, and complete garden clearance despite it being hugely overgrown when we moved in). The landlord still attempted to take over £100 from our deposit for spurious charges from the check-out report, despite the recommendation of the inventory clerk being that we receive our full deposit back. Again, S&G were no help whatsoever, choosing to spend their time ignoring the inventory report and instead attempting to defend the landlord's blatant thievery against the recommendations of the company they chose to carry out the report. In the end, whilst we attempted to resolve the deposit dispute and request invoices for work carried out as proof of the necessity of the deduction, S&G decided to ignore us altogether and did not respond to our emails again, only sending repeat requests for the evidence-less deductions that they felt entitled to. All in all, a terrible experience renting through them. They allow landlords to get away with deliberate delays in essential repairs and deposit theft, have a total lack of communicaton or responsibility, and seemingly don't actually manage a thing, despite claiming to be property managers. They were worse than useless for the duration of our tenancy, as well as the period following whilst we attempted to rightfully claw back our deposit from them.

A · 12 April 2023 · Sansome & George Residential Sales Ltd Tilehurst