5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Dear Yasir Thank you for reviewing our business. Best wishes from Sansome & George Estate Agents in Tilehurst.
Trusted Agent profile · Berkshire
Sansome & George Residential Sales Ltd estate agents in Reading and Tilehurst
★★★★★
1,069 reviews across 4 offices and 3 platforms
Sansome & George Residential Sales Ltd has four offices, in Reading (two offices) and Tilehurst (two offices) (Berkshire). Together they have 1,069 reviews on three platforms, rated 4.8 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Sansome & George Residential Sales Ltd's four offices, most reviewed first. Each has its own page.
- Sansome & George Residential Sales Ltd Reading (298 Oxford Road)298 Oxford Road, RG30 1AD414 reviews · 356 on Google (4.8)45 in the last 90 days
- Sansome & George Residential Sales Ltd Tilehurst9 The Triangle, RG30 4RN393 reviews · 347 on Google (4.8)40 in the last 90 days
- Sansome & George Residential Sales and Lettings9 The Triangle Tilehurst, Reading, RG30 4RN, RG30 4RN328 reviews · 328 on Google (4.8)39 in the last 90 days
- Sansome & George Residential Sales Ltd Tilehurst (1 The Parade)1 The Parade, RG31 6FA20 reviews · 20 on Google (5.0)1 in the last 90 days
Reviews on Google
Showing 1,002 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Dear Judy Thank you for reviewing our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleRating only, no written review.
Agent replied · 26 August 2024
Dear Anil Thank you for reviewing our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleAlways on top of things and willing to help. Thoroughly pleased with our purchase. They have helped us throughout.
Agent replied · 26 August 2024
Dear Lin Thank you for your feedback. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleRating only, no written review.
Agent replied · 10 November 2024
Dear Yasir Thank you for reviewing our business. Best wishes from Sansome & George Estate Agents in Tilehurst.
5/5
GoogleRating only, no written review.
Agent replied · 10 November 2024
Dear Judy Thank you for reviewing our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleAs first time buyers, Lewis, Barbara and the team made the whole process quick and stress free. They provided a great service and were always very friendly and helpful in answering our numerous queries. We would definitely be recommending to friends and family.
Agent replied · 10 November 2024
Dear AJ Thank you for taking the time to review our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleS&G were very helpful in helping my daughter purchase her flat. They gave prompt, professional advice and were particularly efficient in chasing things up, overcoming obstacles and generally keeping things moving (Barbara in particular was hyper efficient and no-nonsense). I have no hesitation in recommending them.
Agent replied · 10 November 2024
Dear Linda Thank you for taking the time to review our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleWith reference to a review left by Neville Gracias, I would like to say that I was in communication with Barbara regularly on the sale which Mr Gracias' partner was buying. All I can say is that Barbara is one of 'the' most professional people I have dealt with in my whole career and she had always been upfront and clear about timescales from the beginning. Unfortunately, the buyer did not take the timescales set seriously and then was disappointed when the Vendor withdrew. None of the points made about Barbara are true, apart from the fact that she was so clever and found out the surveyor chosen by the buyer was not even qualified nor on the RICs panel. Sometimes it pays to spend a bit more when buying a property to ensure everything is checked properly! I would always recommend Barbara to anyone when it comes to sales progression.
Agent replied · 10 November 2024
Thank you Rita. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
1/5
GoogleI've never worked with an estate agent that's more inconsiderate than this one, they really are just all about taking your money. They will lie and hassle you to the point where you you just ignore them. yes I'm talking about you Barbara. Your "persistence" can only be described as bullying someone into a decision when this process could not have been carried out any faster, we understood you had pressure from the seller but there were a lot of lines that were crossed, I hope that you choose not to use that seller in the future and learn from this experience. Lieing about there being another offer on the table, and that we had to make a decision about certain processes that day, than threatening that the seller will choose the other offer which didn't exist. We are well aware that the seller is using another estate agent now to sell that property. Also the sellers agent should not be turning up for viewings, it should be the estate agent. In all honesty, just avoid this company like the plague. They genuinely made the first time buyer experience so traumatic. They will push their solicitors on you and slag off the ones that you choose saying that they are terrible to work with, even though that they are amazing and are very professional. On a postive note she did point out that the building surveyor had an issue, which was really useful. But I do think this would have been identified I'd we had more time.
Agent replied · 10 November 2024
Thank you for taking the time to review our business. Firstly I appreciate you commending Barbara on her professionalism and knowledge as you had instructed a surveyor who was not suitably qualified to act on your behalf, Secondly as an agent we act for the vendor, our duty of care is to the vendor and we are paid by the vendor to carry out their instructions in the sale of their property. We only receive payment if we successfully fulfill our duties to the vendor, so we will always act with integrity and to the very best of our ability for the vendor. Secondly we are legally obliged to disclose all offers to our client, and therefore would not suggest another offer was "on the table" if that was not the case. We are currently in a very competitive market place and sometimes have several offers in play on a single property, our job is to make the vendor aware of all the offers and the buyers situation, if the vendor chooses to take another offer as they are in a better position to commit and proceed, that is entirely their right and how the house buying process works. I do hope that you go on to find a property that you wish to purchase as I understand you have had "issues" with other agents in the area.
5/5
GoogleSansome & George managed the rental of my property for many years so it was only natural to ask them to sell it when the time came. They are professional and honest as a team. Barbara processes all sales once an offer is accepted and I was very happy to know that she would be handling my sale. She has worked in the environment for many, many years and is patient and understands the business so can clearly explain procedures and monitor the process from beginning to end. I have no hesitation in recommending Sansome & George every time.
Agent replied · 10 November 2024
Dear Kay Thank you for taking the time to review our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleRating only, no written review.
Agent replied · 21 March 2024
Dear Anil Thank you for reviewing our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleAlways on top of things and willing to help. Thoroughly pleased with our purchase. They have helped us throughout.
Agent replied · 21 March 2024
Dear Lin Thank you for your feedback. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleRating only, no written review.
Agent replied · 21 March 2024
Dear Judy Thank you for reviewing our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleRating only, no written review.
Agent replied · 21 March 2024
Dear Yasir Thank you for reviewing our business. Best wishes from Sansome & George Estate Agents in Tilehurst.
5/5
GoogleBarbara is excellent everything dealt with in a timely efficient manner.
Agent replied · 21 March 2024
Dear Deborah Thank you for taking the time to review our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleWith reference to a review left by Neville Gracias, I would like to say that I was in communication with Barbara regularly on the sale which Mr Gracias' partner was buying. All I can say is that Barbara is one of 'the' most professional people I have dealt with in my whole career and she had always been upfront and clear about timescales from the beginning. Unfortunately, the buyer did not take the timescales set seriously and then was disappointed when the Vendor withdrew. None of the points made about Barbara are true, apart from the fact that she was so clever and found out the surveyor chosen by the buyer was not even qualified nor on the RICs panel. Sometimes it pays to spend a bit more when buying a property to ensure everything is checked properly! I would always recommend Barbara to anyone when it comes to sales progression.
Agent replied · 21 March 2024
Thank you Rita. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
1/5
GoogleI've never worked with an estate agent that's more inconsiderate than this one, they really are just all about taking your money. They will lie and hassle you to the point where you you just ignore them. yes I'm talking about you Barbara. Your "persistence" can only be described as bullying someone into a decision when this process could not have been carried out any faster, we understood you had pressure from the seller but there were a lot of lines that were crossed, I hope that you choose not to use that seller in the future and learn from this experience. Lieing about there being another offer on the table, and that we had to make a decision about certain processes that day, than threatening that the seller will choose the other offer which didn't exist. We are well aware that the seller is using another estate agent now to sell that property. Also the sellers agent should not be turning up for viewings, it should be the estate agent. In all honesty, just avoid this company like the plague. They genuinely made the first time buyer experience so traumatic. They will push their solicitors on you and slag off the ones that you choose saying that they are terrible to work with, even though that they are amazing and are very professional. On a postive note she did point out that the building surveyor had an issue, which was really useful. But I do think this would have been identified I'd we had more time.
Agent replied · 26 August 2024
Thank you for taking the time to review our business. Firstly I appreciate you commending Barbara on her professionalism and knowledge as you had instructed a surveyor who was not suitably qualified to act on your behalf, Secondly as an agent we act for the vendor, our duty of care is to the vendor and we are paid by the vendor to carry out their instructions in the sale of their property. We only receive payment if we successfully fulfill our duties to the vendor, so we will always act with integrity and to the very best of our ability for the vendor. Secondly we are legally obliged to disclose all offers to our client, and therefore would not suggest another offer was "on the table" if that was not the case. We are currently in a very competitive market place and sometimes have several offers in play on a single property, our job is to make the vendor aware of all the offers and the buyers situation, if the vendor chooses to take another offer as they are in a better position to commit and proceed, that is entirely their right and how the house buying process works. I do hope that you go on to find a property that you wish to purchase as I understand you have had "issues" with other agents in the area.
5/5
GoogleS&G were very helpful in helping my daughter purchase her flat. They gave prompt, professional advice and were particularly efficient in chasing things up, overcoming obstacles and generally keeping things moving (Barbara in particular was hyper efficient and no-nonsense). I have no hesitation in recommending them.
Agent replied · 26 August 2024
Dear Linda Thank you for taking the time to review our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleWith reference to a review left by Neville Gracias, I would like to say that I was in communication with Barbara regularly on the sale which Mr Gracias' partner was buying. All I can say is that Barbara is one of 'the' most professional people I have dealt with in my whole career and she had always been upfront and clear about timescales from the beginning. Unfortunately, the buyer did not take the timescales set seriously and then was disappointed when the Vendor withdrew. None of the points made about Barbara are true, apart from the fact that she was so clever and found out the surveyor chosen by the buyer was not even qualified nor on the RICs panel. Sometimes it pays to spend a bit more when buying a property to ensure everything is checked properly! I would always recommend Barbara to anyone when it comes to sales progression.
Agent replied · 26 August 2024
Thank you Rita. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleSansome & George managed the rental of my property for many years so it was only natural to ask them to sell it when the time came. They are professional and honest as a team. Barbara processes all sales once an offer is accepted and I was very happy to know that she would be handling my sale. She has worked in the environment for many, many years and is patient and understands the business so can clearly explain procedures and monitor the process from beginning to end. I have no hesitation in recommending Sansome & George every time.
Agent replied · 26 August 2024
Dear Kay Thank you for taking the time to review our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
5/5
GoogleAs first time buyers, Lewis, Barbara and the team made the whole process quick and stress free. They provided a great service and were always very friendly and helpful in answering our numerous queries. We would definitely be recommending to friends and family.
Agent replied · 21 March 2024
Dear AJ Thank you for taking the time to review our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
1/5
GoogleI've never worked with an estate agent that's more inconsiderate than this one, they really are just all about taking your money. They will lie and hassle you to the point where you you just ignore them. yes I'm talking about you Barbara. Your "persistence" can only be described as bullying someone into a decision when this process could not have been carried out any faster, we understood you had pressure from the seller but there were a lot of lines that were crossed, I hope that you choose not to use that seller in the future and learn from this experience. Lieing about there being another offer on the table, and that we had to make a decision about certain processes that day, than threatening that the seller will choose the other offer which didn't exist. We are well aware that the seller is using another estate agent now to sell that property. Also the sellers agent should not be turning up for viewings, it should be the estate agent. In all honesty, just avoid this company like the plague. They genuinely made the first time buyer experience so traumatic. They will push their solicitors on you and slag off the ones that you choose saying that they are terrible to work with, even though that they are amazing and are very professional. On a postive note she did point out that the building surveyor had an issue, which was really useful. But I do think this would have been identified I'd we had more time.
Agent replied · 21 March 2024
Thank you for taking the time to review our business. Firstly I appreciate you commending Barbara on her professionalism and knowledge as you had instructed a surveyor who was not suitably qualified to act on your behalf, Secondly as an agent we act for the vendor, our duty of care is to the vendor and we are paid by the vendor to carry out their instructions in the sale of their property. We only receive payment if we successfully fulfill our duties to the vendor, so we will always act with integrity and to the very best of our ability for the vendor. Secondly we are legally obliged to disclose all offers to our client, and therefore would not suggest another offer was "on the table" if that was not the case. We are currently in a very competitive market place and sometimes have several offers in play on a single property, our job is to make the vendor aware of all the offers and the buyers situation, if the vendor chooses to take another offer as they are in a better position to commit and proceed, that is entirely their right and how the house buying process works. I do hope that you go on to find a property that you wish to purchase as I understand you have had "issues" with other agents in the area.
5/5
GoogleS&G were very helpful in helping my daughter purchase her flat. They gave prompt, professional advice and were particularly efficient in chasing things up, overcoming obstacles and generally keeping things moving (Barbara in particular was hyper efficient and no-nonsense). I have no hesitation in recommending them.
Agent replied · 21 March 2024
Dear Linda Thank you for taking the time to review our business. Best wishes from all the team at Sansome & George Estate Agents in Tilehurst.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Sansome & George Residential Sales Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Sansome & George Residential Sales Ltd
Which Sansome & George Residential Sales Ltd office has the most reviews?
Reading (298 Oxford Road) has the most, with 414 reviews rated 4.8 out of 5, followed by Tilehurst with 393.
Where are the Sansome & George Residential Sales Ltd offices?
The four Sansome & George Residential Sales Ltd offices, by town:
- Reading (298 Oxford Road): 298 Oxford Road, Reading, Berkshire, RG30 1AD
- Sansome & George Residential Sales and Lettings: 9 The Triangle Tilehurst, Reading, RG30 4RN, RG30 4RN
- Tilehurst: 9 The Triangle, Tilehurst, RG30 4RN
- Tilehurst (1 The Parade): 1 The Parade, Tilehurst, Berkshire, RG31 6FA
Has Sansome & George Residential Sales Ltd won any awards?
Yes. In The Trusted Agent 2026 awards, Reading won Gold and Tilehurst won Gold.
