Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleThis is the 2nd review I’ve posted. The first seems to have “disappeared” I invested in an apartment block in Manchester, heavily marketed by RW. Advised to use their recommended solicitor which on reflection was a bad move on my part. Why, between RW and Aughton Ainsworth ( solicitors) did they not tell us that the developers/ sellers were a BVI company and run by crooks who have fleeced myself and many others out of thousands of pounds and looking like we will have to pay out even more for the privilege. RW initially made noises about helping us but then offered nothing but excuses. Why would they recommend a BVI company that are unaccountable and uncontactable? Tread carefully.
John · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleI have bought and sold many properties in my life - commercial, industrial and residential - and have yet to find a more enthusiastic company to deal with. To answer my many questions and queries, and many more of my demands to my satisfaction. (Many of my queries had nothing to do with them, like UK Taxation of foreigners but they introduced me to the right people) Many thanks to Jennifer Lawley, the agent who first contacted me, through all the staff of which many I was introduced to right up to the Director "Mike", This was a difficult purchase made by the fact that I live in another country, and have never been to Liverpool, prior to this purchase. It must have also been very difficult for RWinvest dealing with me, a potential buyer not known to them and from a foreign country. Fortunately, RWinvest never gave up on me and therefore I eventually signed for 3 properties, without any pressure from RWinvest, all in my own time.
Grahame · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
Google1. Staff is very helpful and knowledgeful.
2. Very happy with both Pre sales and after sales care team
3. Working extra miles always to solve the problems. Most of time , after normal working hours to speed the process.
4.All solutions provided has right legal and commercial aspect.
5. Customer happiness is main focus.
Thanks RWInvest for the help to make most important decision of the life.
Swaranjali · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleMichael Morrison
2 reviews
5 stars: Excellent
Updated 8 Jul 2019
Review for Daniel at rw invest
Daniel and all the team I have dealt with at rw invest have been extremely helpful at every turn. I am new to porperty investing and he has answered all my stupid questions promptly and with great professionalism.
Michael Morrison
2 reviews
5 stars: Excellent
19 Jan 2018
Had an excellent experience buying a …
Had an excellent experience buying a property through rw invest. The staff were very friendly and helped me with the process as well as finding me a lovely flat in my preferred location. Big thanks to Esther and clare and all the team involved
Mikkimakkimu · 18 June 2020 · RW Invest Liverpool
★★★★★ 1/5
GoogleUnregulated and lost the money
I invested in a property in Leicester. The developer went bust and we lost the lot. Got no support from RW Invest. The sales process was a pack of lies to rush me in to the sale. No due diligence was done by RW Invest just sales sales sales and tied me in to a transaction only solicitor so you get no advice.
This is not necessarily a scam just totally unregulated and you can easily lose your money. If you do there is absolutely no assistance.
My advice, stay away.
Mark · 18 June 2020 · RW Invest Liverpool
★★★★★ 1/5
GoogleI have made 4 investments with RW-Invest. 2 of them have been absolutely toxic. The guaranteed rent never got paid and was set up with a BVI company. The other remains a hole in the ground, filled with nothing but my money. The other 2 have not completed but currently have tenants in them arranged by some 3rd party.
The sales process is nothing but a rushed scam designed to take your money quickly with no way back.
You are forced to use their appointed solicitors who are purely transactional and offer no legal advice whatsover.
It appears this type of investment with assured rentals is anything but.
Maybe some investors have had success, I know of 12 who have similar issues as me. My advice is to stay away, RW-Invest do not do enough due diligence with their portfolio.
Trudie · 18 June 2020 · RW Invest Liverpool
Agent replied · 17 June 2024
Hi Mark,
It’s difficult to address each point raised here specifically without knowing some more details. We’ve searched for a Mark Jones on our systems but cannot locate you, we assume it may be a pseudonym? We urge you to contact us so that we can be of proper assistance to you.
Whilst we do accept that there is clearly room for improvement with the service you experienced, we would not wish for any of our Investors to feel rushed, we must clarify that we never force anyone to use a specific law firm. Certain solicitors are recommended on the basis that they are experienced in dealing with particular Developers/build-types/Developer’s solicitors. This, along with their track record, generally makes for a smoother transaction. However, we have a few clients who do appoint their own representative. Without further details, we’re unable to comment on the level of service you received from your solicitor. It is clear that this experience would not be a result of our actions and we urge you to raise your concerns with the firm you chose. We are not a law firm, nor are we affiliated with any law firms.
Please note that the developments we specialise in are typically Assured Rental return properties. The exception to this may be where a client purchases a property as a home for themselves, or where a client may choose to not take advantage of this. An underlease forms the basis of the Assured Rent and as part of that process, then of course a Developer will appoint a managing agent (referred to here as a third party) to secure tenants. The underlease is a legal document stating the obligation of the Developer to pay the agreed rental return to the Investor.
As you say, some Investors, actually the vast, vast majority and enough for us to be rated “Excellent” on TrustPilot - have had a great success through RW Invest.
RW Invest are committed to providing a personal and proactive service to each and every Investor. Again, we urge you to contact us on our main line and we will absolutely be of proper assistance to you.
★★★★★ 5/5
GoogleWouldnt have done this investment without support from RW Invest Team, Lewis from pre sales team was very knowledgeable and very explanatory, answering each and every question i had, giving me guidance on how things can be done in best and efficient way. Claire form after sales looked after all the update process of documents until the contracts exchanged smoothly. A wonderful experience for a first timer from RW Invest Team , i wish to go via with them in future for next investment or recommend friends and family to seek them if they are thinking of investing. Thanks RW Invest :)
Naveen · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleThe process turned out much less complicated than I had anticipated, Claire having made it as simple as ABC with her friendly and professional disposition. Makes me want to buy more.
Thank you and Well done to you and your team Claire
Feisal · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleOver the last few weeks, Daniel and Jennifer from RW Invest have been incredibly helpful when assisting me buy a property. Always keen to provide advice, always a text message away, the team goes the extra mile on a regular basis. Would definitely recommend them to anyone!
Bilal · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleThanks so much to Bradley and Claire in the RW Invest Liverpool branch for getting me on the property investment ladder making the process from property selection, through to choosing solicitors and exchange of contracts very straight forward, with them both always willing to help and always going the extra mile to help with any questions I had!
Would definitely recommend!!
Ben · 18 June 2020 · RW Invest Liverpool
★★★★★ 4/5
GoogleThis review is regarding Daniel Stewart from RW-Invest
I really appreciate your continuous support. You demonstrate a high degree of competency and professionalism. You made my life easier and happier.
Thank you very much for all your supports. I really appreciate all the help and support I get from RWinvest.
Jamal
Jamal · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleFirst time buyer happy with RW!
I’ve never bought a property before and have been pleasantly surprised with RWinvest after a very bad experience with another company. Saj Ali was patient in explaining to me, and Daniel Stewart has been kind, reactive, quick to respond and essentially a lovely asset to me in this process! I’ve just made it to the post exchange team with Caroline Seddon and so far so good :)!
Sarah · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleMy interactions with RW invest have been a pleasure so far especially with Daniel Stewart. He has been utmost professional in his conversations and instructions on the entire process up until exchange and even post that . One thing that struck me was the diligence and more importantly the timely follow ups on any questions and concerns I've had with respect to the property I picked up. He is definitely a great asset to have on the RW team.
Thanks, Aaron
Aaron · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleI am an overseas investor and made a property purchase with RWinvest. They made quick responses and kept eyes on the progress with me and the lawyer. Charlotte and Jennifer and the lawyer are good too. I am happy with their services so far and looking forward to have this good service continuously since the expected completion date of the property is Q3 2020.
W.H · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleClaire Czarnecki, Client Care Assistant at RW Invest did an amazing job handling my plot. I felt I was always informed as to what stage of the process we were at. I was happy with the updates I recieved, which were always prompt and precise. I wish Claire the best in the future.
Abid · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleVery helpful and polite property consultants who would go the extra mile to get you sorted and support you throughout the process.
I mostly engaged with Daniel Stewart and Sean Orwett. Daniel was super helpful in getting my papers sorted and also constantly followed-up with the solicitors to ensure the buying process completes as quickly as possible.
Thanks
kaushik
Kaushik · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleI want to express my deep appreciation and even admiration for the professionalism, responsibility and personal attitude of RW Invest employees, who were with me from the moment the sale started until the transaction was completed. I especially want to note the speed and professionalism of the answers, the constant willingness to help and advise. And here is my personal thanks to Daniel Stewart, Client Relations Manager and Lewis Francis, Property Investment Sales Manager for their impeccable service, getting into all the details and sincere concern for the client. Many thanks to RW Invest; many thanks, dear Daniel and Lewis!
I definitely recommend RW Invest to all future buyers.
Alik · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleAs a foreign first-time buyer, I found the buying process and professional advise along the way to start off till now is so efficient. I can track progress online, and get just-in-time reminder from Claire every time on my delay responses. Overall experience is very pleasant and impressed. Thank you.
Charaspak · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleFirst time i want to RW invest i was very impressed by how they do things. There is no pressure sale at all they show you the developments available and you choose whats best for you. The best thing about RW invest is that they do everything that is promised to you. Through from day 1 when i put the deposit down to the day of the exchange they called me every 1-2 days to talk me through the process and what needs doing. Thank you Daniel Stewart!!! Hopefully this is the first of many more investments with your company.
Viet · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleRWinvest have been brilliant! From the very start, they have been consistently friendly and helpful with this, my first investment purchase. Even though my purchase is very small scale, I have been made to feel as valued as the big investors, and Jennifer and Charlotte have gone out of their way to reassure me and support me through the whole process, arranging visits to the site and answering all my questions. Thank you very much RWinvest!
F · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleRWinvest
This is my first purchase in Liverpool involving RWinvest and to date I am not disappointed. From sales negotiation to exchange of contract, Sam and Daniel has provided a first class service.
I am particularly impress with their after sales service provided to client. I found Daniel Stewart, very helpful, professional and fully supportive in resolving issues that arises during the exchange. I look forward to working with Sam and Daniel again in the future.
Jaswant · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleBeing a first time investor, I found Claire, Jamie and Daniel as very good people who guided me through the experience. From the first day I called they convinced me to invest and ensured all doubts were cleared. During the whole process there were lots of back and forth as the partners kept requesting for one clarification or the other. I must admit I was extremely frustrated but these superstars ensured the calmed me and explained why I had to provide the clarifications. They did with utmost professionalism. In my course of interaction with these stars I understood what it means to be customer centric. As professionals they were diligent, articulate great team work, attitude to there jobs was second to none, I saw them own my problems, they were accountable too and got the job done( kept there eye on the ball all the time). From a behavioral point of view they displayed integrity, relationship, candor and lots emotional intelligence.
Once agin thank you
Yahaya · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleMy experience with RW Invest has been great so far. Both Jennifer and Charlotte from the new business teams have been straightforward and practical to deal with and have helped guide me through to purchasing our first investment property.
Now we'll have to wait for the property to be built and see if the returns are as promising as they'd suggested!
Jack · 18 June 2020 · RW Invest Liverpool
★★★★★ 5/5
GoogleCharlotte was great at keeping the information flowing during the review and exchange of contracts stage of my property purchase at Parliament Square. She checked in with me regularly and made sure I had all my questions answered asap, making the experience efficient and transparent. A pleasure to work with and a great ambassador for RW Invest.
Corin · 18 June 2020 · RW Invest Liverpool
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
