How many reviews does RW Invest have?

RW Invest has 2,266 reviews across its three offices, rated 4.7 out of 5 overall: 1,105 on Google, 1,161 on Trustpilot. Company-wide Trustpilot reviews for RW Invest are counted once, not once per office.

Trusted Agent profile

RW Invest estate agents in Liverpool, Salford and London

Q: Where are the RW Invest offices?

The three RW Invest offices, by town. Liverpool: Unit 101, Tea Factory, 82 Wood Street, Liverpool, L1 4DQ. London: City Point, 1 Ropemaker St, London, EC2Y 9AW. Salford: 8 Exchange Quay, Salford, M5 3EJ.

4.7

★★★★★ Excellent

2,266 reviews across 3 offices and 2 platforms

RW Invest has three offices, in Liverpool, Salford and London. Together they have 2,266 reviews on two platforms, rated 4.7 out of 5 overall.

4.7 / 5

1,105

Reviews on Google

All 3 offices

1,161

Reviews on Trustpilot

Business-wide

Our offices

RW Invest's three offices, most reviewed first. Each has its own page.

RW Invest LiverpoolUnit 101, Tea Factory, 82 Wood Street, L1 4DQ4.7 / 5 1,665 reviews · 701 on Google (4.7)69 in the last 90 days
RW Invest Salford8 Exchange Quay, M5 3EJ4.7 / 5 1,282 reviews · 189 on Google (4.8)77 in the last 90 days
RW Invest LondonCity Point, 1 Ropemaker St, EC2Y 9AW4.4 / 5 217 reviews · 217 on Google (4.4)5 in the last 90 days

Latest reviews from every RW Invest office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

I wish I’d have given them -1

I wish I’d have given them -1. I completed everything and exchange occurred in Sep 2023 in which I was meant to get my net rental assurance towards end of Dec 2023. I have been chasing the company for so long with no respect to my emails. Worst investment I have ever made and highly not recommend.Update: One of their team called Peter was outstanding and super helpful so he reached out in no time and ensured someone from Legacy get back to me and my rent was transferred within 24 hours so that was outstanding performance from him after months of chasing. Thanks Peter

MOHAMED · 9 January 2024 · RW Invest Salford

Agent replied · 15 June 2024

Hi Mohamed, thank you for your positive feedback. Glad we were able to help.

1/5

Trustpilot

Do not invest with RW Invest

Most of the reviews from RW Invest are 5 stars because the sales process is very smooth, and most people leave the review right after buying the property which doesn't reflect the end-to-end experience.I bought a student pod in 2019 with Assured Rent. For the first 2 years, everything went as planned: I received my assured rent of 8%. Then the net rent each year continued to go down. This year (2023) I have only received £1,000 (on a £60,000 student pod) and I owe almost £600 due to a service charge increase, which is not passed down on to the weekly rent to the tenant. The weekly rent is almost the same amount that it was back in 2019. What's most concerning is that these student pods are very hard to sell. The Net Return offered on this property is misleading because it justifies a high price for the property, when in reality, the Net income rent is much lower after the assured period ends, so you end up paying an inflated price as if the net income would remain around 8%. Their sales department kept on calling me once every 3-4 months offering other properties until one day I told them about the situation with my student pod, and I asked if they could help me sell it. Conveniently, RW Invest said that they are not dealing with Student Properties anymore. They also said they were going to get back to me with some information about selling my student pod. I have not received a single call after that, and the sales calls also stopped.The reason I bought it was that it was very convenient for me as a first-time buyer to get on the property ladder, not worry about managing the property, and get a stable stream of income. Think about your exit strategy before you buy. I will also encourage you to do some Googling yourself, there are some other concerning stories out there.

Victor · 7 January 2024 · RW Invest Salford

Agent replied · 15 June 2024

Dear Victor Gonzalez,Thank you for your feedback and whilst I take onboard your comments, we must stress that the contents of your review are in parts, inaccurate and defamatory.Whilst there are reviews following the initial purchase, there are many reviews left by clients throughout the progress of their developments and following completion of their off-plan investment.Your initial purchase in 2019 came with assured rent and is the obligation of the developer to adhere to the contract in place, not RWinvest. We are the sales agent on behalf of the developer and as you have noted, everything went as planned. We are not in control of the service charge on a project and this, although may have increased, is in line with inflation of the general cost of living, Victor. The cost for services has increased and this falls to the client to cover, not the tenant.Many of our projects are available online and as such many of our clients purchased units by contacting us directly, not the other way round so RWinvest is not a ‘predatory’ firm looking for ‘easy targets’. We are well recognised, multi-award winning property sales agent and the positive reviews we have visible by our clients support this. As per your review, not every client is satisfied and we have a designated support team, Post-Exchange, who will always be here to support where they can and look to provide the best service possible in that instance.If you do have any concerns and would like to discuss further, we would invite you to contact RWinvest at your earliest convenience to discuss these directly with a member of our team who are always on hand to assist youRWinvest

5/5

Trustpilot

Highly impressed by the exceptional services

I was highly impressed with the clear and timely communication throughout the service. Chloe kept me informed at every stage, ensuring a smooth and transparent process. The quality of service provided by Chloe exceeded my expectations. Attention to detail, thoroughness, and a commitment to excellence were evident in every aspect of the service. On number of occasions, where I needed some issues (Legal documentations) resolved, Chloe was quick to address them. The problem resolution skills demonstrated were commendable and contributed to a positive overall experience I had. The service I received so far has been exceptional and very happy that I have been attended to by Chloe Walker.

Omands · 4 January 2024 · RW Invest Salford

Agent replied · 15 June 2024

We appreciate the positive comments left by you

5/5

Trustpilot

Daniel Chapman is really wonderful

Daniel Chapman is really wonderful. He always gets back to me, he gives advice, he tries to help in every way possible. I would really recommend that you use RWInvest and specifically ask for Daniel, he is truly a star!

Ilze · 3 January 2024 · RW Invest Liverpool

Agent replied · 16 June 2024

Thank you for sharing your experience

5/5

Trustpilot

RW INVESTS HAVE BEEN AMAZING

This was the most daunting experience for me I had never heard of RW invest im based in London so not local to me ! I can honestly say they have put my mind at rest from day one answering all my questions I had , true professionals, I am not experienced in buying off plan or for a rental income but I have to say the process has been smooth and I feel very relaxed, I can’t wait now to see the end built ! Thanks 🙏

Kelly · 2 January 2024 · RW Invest Salford

Agent replied · 15 June 2024

Thank you for sharing your experience

5/5

Google

Rating only, no written review.

Lola · 30 December 2023 · RW Invest Salford