Trusted Agent profile
★★★★★
486 reviews across 4 offices and 3 platforms
Rolfe East has four offices, in Sherborne, Ealing (two offices) and London. Together they have 486 reviews on three platforms, rated 4.5 out of 5 overall.
467
Reviews on Google
All 4 offices
1
Reviews on The Trusted Agent
All 4 offices
18
Reviews on Trustpilot
Business-wide
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Rolfe East's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Rolfe East, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 465 reviews on Google only. Show every review
5/5
GoogleThanks Laurence, Megan and Lily for your hard work and perseverance in the sale of our house. Sadly, due to the complete lack of communication by others involved in the chain, the process became pretty stressful and we thought your team handled things brilliantly and in our best interest. We thank you for your tenacity and help throughout the process.
Thank you for your 5 star review Tina.
5/5
GoogleWe bought a house through the team at Rolfe East and found that they were efficient, helpful and professional throughout the process. A big thank you for getting us the house that we dreamed of! Would not hesitate to recommend.
Thank you Mario for your glowing review :)
5/5
GoogleWe recently bought a house using Rolfe East and I was so impressed with their professionalism, attention to detail and great communication. They made the whole process as easy as possible and I would highly recommend them to anyone wanting to sell their house in the future.
Hello Holly, thank you very much for you review. We are thrilled the process was as easy as possible.
5/5
GoogleThe service we received was first rate , the team are lovely and I would definitely recommend. I will use again when the time arises.
Hi John, thank you very much for your review. So happy to read you'd use us again when the time arises.
5/5
GoogleWe were recommended to use Rolfe-East, Sherborne and they certainly did not disappoint. The recommendation will be passed onto others. We were able to make contact whenever we needed and someone was always on hand to help, should Megan be out of the office. Within a few days of our property being on the market, they had negotiated an offer above our lowest asking price. For first class service, look no further than Rolf-East.
Hello Julia, thank you so much for your lovely review. We are thrilled we didn't disappoint, and you'll recommend us.
3/5
GoogleNothing to say
Hello Ronald, thank you for your review. We cannot locate your details on our system, please contact Ashley Rolfe on 020 8567 2242 so he can discuss your review further.
5/5
GoogleVery professional office. Good communication. A pleasure to deal with.
Thank you Adam for your 5 star review. :))
5/5
GoogleVery efficient service and process. Natalie excellent on communications through the selling process.
Hi Philip, thank you for your lovely review, we will pass your feedback onto Natalie.
5/5
GoogleA very efficient service from start to finish, the ladies in the office were always helpful and went the extra mile to ensure a timely conclusion to very protracted negotiations.
Hi Derek, thank you for your lovely review. :)
5/5
GoogleThank you to team Rolfe East Sherborne who did a great job in a difficult market for us. Really good outcome and good communication throughout. Thank you
Hello Emma. Thank you for your 5 star review. We are pleased you had a good outcome. :)
5/5
GoogleIt is an absolute pleasure to deal with Lawrence and his team. They are knowledgeable, proactive , detailed in their approach to selling property. I’d highly recommend them !
Hello Lynn. Happy New Year! Thank you very much for your kind words about Laurence and team.
5/5
GoogleWe drove for 3 hours to view a property and found the viewing with Rolfe East one of the easiest to date. It made the journey back a bit more bearable. Thank you
Hi Gaynor, firstly, thank you for travelling three hours to view a property with us! And secondly, thank you for taking the time to leave us a review - much appreciated.
5/5
GoogleWe had a great deal of stress moving house and would like to say that without the help and assurance from Rolfe East and Particularly from Natalie Tremble we might not have moved. The house we purchased through this company was exactly as we imagined and had no hidden issues. Thank you for a great service.
Hi Thomas, thank you very much for your positive review. We hope you'll be very happy in your new home. :)
3/5
GoogleRolfe East acted for my father in the sale of my grandmother's house in Sherborne. Despite one buyer pulling out at the last minute thanks to the hard work of Laurence and his staff completion took place at the end of last year
Hello Leonie, thank you for your review. We are pleased the sale went through. Wishing you and your father all the best. :)
5/5
GoogleI recently completed on a sale that didn't go quite to plan initially (not the fault of Rolfe East). But they very quickly rescued the situation and worked hard to achieve the final result. Throughout the whole process they were always very helpful and professional. I wouldn't hesitate to recommend them.
Hi Barbara, thank you for your kind words about our Sherborne team. :)
5/5
GoogleLaurence provided the best analyses when valuing my house and together we created an effective selling /pricing strategy. Laurence and his team gained multiple interested parties through maximising their database, creating a fab Rightmove advert and professionally presenting the house benefits during viewings. This allowed us to generate multiple bids. We had originally strategised and agreed on a guide price of £580,000 to generate interest, and we actually achieved £615,000! But then the stressful work really began as seeing the house to completion in this post-Covid world is hard work! I was amazed at the team's (Megan and Natalie) tenacity at this time to push through an exchange and completion against the backdrop of this slow, ineffective, bureaucratic and lowly staffed legal world we are all now forced to endure. They were awesome and simply didn’t give up, even fielding calls and texts far out of working hours and weekends. I cannot speak highly enough of them all. Having approached and investigated other agents in order to instruct on my house…. Well….the experience with Rolf East was far superior. I genuinely believe no other agent would have given me the same service or achieved such a good final selling price. Thank you Laurence for returning my faith in the estate agent industry. Up until Rolfe East came along, and largely as a result of poor previous experiences, I admit I had little if any faith in any of them! A very big thank you to you all!
Hello Darren. Thank you for taking the time to leave such a glowing review for our Sherborne office. We are thrilled Laurence, Megan & Natalie returned your faith in the estate agent industry.
5/5
GoogleFrom the moment I walked into the office, Laurence & his team were attentive , professional & very knowledgeable of the local market, throughout the sale I was kept informed at every step & there was always someone on the end of the phone if needed. Other local agents didn't cut the mustard for me! Well done team !! that's Megan, Lily & Natalie.
Hi Martin, thank you so much for your kind words.
5/5
GoogleLaurence, (especially) Sophie, Megan and the team were excellent throughout the sale of my property. Very thorough, deliver on what they say and kept me informed throughout. Breath of fresh air compared to previous moves. Would strongly recommend. Great job everyone!!!!!! 👏 …
Thank you for your kind words Neil, we are so pleased we were able to deliver what you required from us.
5/5
GoogleWe viewed several properties with RolfeEast when searching for our new house in the Sherborne/Gillingham area. They were super efficient when responding to viewing requests and really flexible in organising viewings to suit our schedule. What was most impressive was that, having spoken to Lily in the Sherborne office about viewings, we chatted about the house my husband & I were looking for. Not long after I got an email from Lily with links to properties that she felt matched our requirements. This was a personal email, not an auto-generated match, and the properties were spot on! We never had this level of interaction and engagement with any of the other agents we were viewing properties with. Exceptional!
Hi Lisa, thank you very much for your 5 star & glowing review.
5/5
GoogleRolfe East have recently sold the Sherborne property which belonged to my mother, following her death at the end of last year. The sale has taken a long time, owing to lengthy delays due to the indecisions of one buyer, who let us down in the end. A new buyer was found quickly, and the sale has now completed. The process has been an emotional ride for obvious reasons. All the staff at Rolfe East have been very understanding and supportive throughout. Natalie in particular has been only too happy to answer emails and help chase up proceedings where necessary. I would have no hesitation in recommending this company for anyone needing to sell a property in the area.
Hi Jennifer. Thank you for taking the time to leave your lovely review. We are sorry for the loss of your mother, and are glad to read the Sherborne team were able to assist you, and provide support.
5/5
GoogleWe marketed a village cottage property as executors in early March 2022. From the original visit and valuation carried out by Mr Laurence Truett together with his detailed marketing brochures, the entire process was seamless. Despite challenging boundary complications, the staff and particularly Megan and Natalie were always well informed, accurate and able to keep us up to date. Always amazed at their late and often out of normal office hours availability. Always professional and courteous, I have no hesitation in recommending Rolfe East in Sherborne to market any property for any potential future client.
Hi Paul, thank you for your 5 star review and kind words.
5/5
GoogleThe team at Rolfe East were excelllent throughout our sale and our onward purchase. Their communication and dedication to make things go as smoothly as possible were second to none. They were professional, friendly and supportive - from valuation, right through to checking in to pass on some post once we had moved in. I would not hesitate to recommend Rolfe East.
Hello Joanna, thank you for your lovely review, and for any future recommendations :)
5/5
GoogleLaurence and his team, with particular mention of Megan, have been exceedingly thorough and patient throughout what proved to be a very long and protracted sales process(not of their making I hasten to add). They have been quick to respond to my queries and questions, always return calls within a reasonable time frame, and have pursued the many enquiries and complex details with great professionalism, always keeping me informed. I have no hesitation in thoroughly recommending Rolfe East. I wish the staff and business well, particularly in the more challenging times we are currently experiencing!
Hi Jane, thank you very much for your google review, we are so pleased you were happy with our service.
5/5
GoogleWe both sold and bought our property through Rolfe East and Laurence was amazing! He's very down to earth, understood us and made this experience smooth and effiecent as possible. Megan, Lilly and Natalie were all superb and kept us fully in informed at all times, whether the update was big or small and it was all stress free - it made it a personal experience for us. Fab team and would highly recommend.
Hello Marie. Thank you so much for your lovely, and kind words about our Sherborne office. We are glad the selling process was smooth and efficient.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sherborne has the most, with 266 reviews rated 4.6 out of 5, followed by Ealing (Rolfe East) with 149.
The four Rolfe East offices, by town:
Yes. In The Trusted Agent 2026 awards: Rolfe East, Sherborne won Trusted Agent.
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