5/5
lovely staff, great service. I was viewing another flat and with the staff's recommendation we found our new home:) highly recommended

Trusted Agent profile
★★★★★
486 reviews across 4 offices and 3 platforms
Rolfe East has four offices, in Sherborne, Ealing (two offices) and London. Together they have 486 reviews on three platforms, rated 4.5 out of 5 overall.
467
Reviews on Google
All 4 offices
1
Reviews on The Trusted Agent
All 4 offices
18
Reviews on Trustpilot
Business-wide
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Rolfe East's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Rolfe East, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 465 reviews on Google only. Show every review
5/5
lovely staff, great service. I was viewing another flat and with the staff's recommendation we found our new home:) highly recommended
5/5
Great service! The team, specially Sasha Kumari, was really nice and helpful and they worked really quick to have everything ready for the moment we needed to move in. A very professional, friendly and efficient agency that really takes care of their clients.
5/5
Despite my rather difficult case (moving from the US to the UK) both Karolina Kwiecien and Sasha Kumari were very helpful and managed to set me up with a property in a very short time. They're quick to answer questions and are helpful with even the most trivial matters. Overall, I highly recommend Rolfe East!
5/5
I still remember the stressful times when I was getting slightly depressed of finding my perfect flat! I have even forgotten how many agencies, flats, houses I visited, called up on and got knocked back from, or just didn't like any. When I was on the edge-another wrong property-all of the sudden my phone rang-I didn't even know who was it-she just said I have a perfect flat for you. It was Carolina-she came like a true blessing from heaven-I did tell her what I was looking for but that was months ago and I couldn't believe my ears what i was hearing. I was so eager to go and see-and I was so pleasantly shocked - honestly-the flat ticked all the boxes. I fell in love immediately. I just can't believe that I've explained myself once over the phone what type of property I'm looking for and bang months later she got me the perfect flat. She was very friendly, lovely, bubbly, and the fact she listened to my needs and wishes made the experience dealing with Carolina very special. Overall if you are looking for a perfect flat or house I would recommend to call her as she will definitely get you what you are looking for! Feeling very blessed! Thank you so much!
5/5
Beyond professional service! Sasha Kumari is a pleasure to work with and is incredibly knowledgeable about the London property market. She made the experience far less stressful and made us feel like people, not commission. If you're looking for a diverse, reasonable selection of properties AND agents who don't believe in the pushy, salesman approach, these are undoubtedly the people to see. After dealing with dozens of agencies, I can't recommend Rolfe East enough.
5/5
Generally all worked like clockwork as far as the agents were concerned. Laurence Truett in particular was phenomenally efficient, first putting all prospective buyers in touch, then wrapping the sale up quickly and with good advice. When our purchase went pear-shaped because of mendacious solicitors he was effective in banging heads together and getting things moving again. Highly recommended.
5/5
Laurence and Patrick handled a tricky vendor for me with integrity, good grace and a high level of professionalism. On a number of occasions they went the extra yard to keep the transaction on track and were only able to do this through building a strong relationship with both sides. I would happily recommend them to anyone looking to buy or sell their home.
5/5
Completed on selling of my North Acton flat today. The team have been tirelessly liaising with all parties to bring this to a conclusion. I found them professional in all my dealings. They offered me advise and kept me updated throughout the whole process. They responded to my emails and phone calls very quickly and resolved issues in a timely and constructive manner. I found then friendly and understanding and would be happy to recommend them to family and friends.
5/5
I had a lovely mews house to sell, but in a tricky location (nearby development pending). Laurence, Patrick and James did a great job getting viewings arranged in the tricky Oct-Dec period, although successful sale not reached until Mar. This came in the same week that we secured out onward property, so couldn't have been happier. They're a great team and work hard for the client, and have very reasonable commission rate. Wouldn't hesitate to use them again.
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Sherborne has the most, with 266 reviews rated 4.6 out of 5, followed by Ealing (Rolfe East) with 149.
The four Rolfe East offices, by town:
Yes. In The Trusted Agent 2026 awards: Rolfe East, Sherborne won Trusted Agent.
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