Trusted Agent profile

Rolfe East estate agents in Sherborne, Ealing and London

4.5

★★★★★ Excellent

487 reviews across 4 offices and 3 platforms

rolfe-east.com

Rolfe East has four offices, in Sherborne, Ealing (two offices) and London. Together they have 487 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

467

Reviews on Google

All 4 offices

The Trusted Agent logo

1.0 / 5

1

Reviews on The Trusted Agent

All 4 offices

Trustpilot logo

19

Reviews on Trustpilot

Business-wide

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Our offices

Rolfe East's four offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Rolfe East, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 465 reviews on Google only. Show every review

5/5

Google

Mehmet at Rolf East (Acton)was absolutely brilliant throughout the entire process. He was highly efficient and made everything run smoothly with ease. His professionalism, responsiveness, and understanding approach were exceptional from start to finish. Mehmet was always available to answer questions and ensured that everything was handled promptly and professionally. I would highly recommend him and the team at Rolf East for their outstanding service.

Cherrelle · 12 June 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hi Cherrelle - thank you very much for your review. We are very proud to have Mehmet in the Acton office.

5/5

Google

Rating only, no written review.

Marcia · 10 June 2026 · Rolfe East Ealing (66 High Street)

Agent replied · 10 October 2026

Thank you, Marcia for your 5 stars!

5/5

Google

I haven’t ended up buying a property through this estate agent, but they have genuinely been the best I’ve dealt with in the Dorset area. They stayed in regular contact, kept me updated, and even let me know about properties before they officially came to market. I can’t rate them highly enough, it’s only a shame I didn’t find the right property with them in the end.

John · 12 May 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hi John, thank you for taking the team to leave a review of the team. We will always be here for you in the future, but hope you are happy in your new home :)

5/5

Google

We sold our house with Rolfe East coming up 5 years ago, and have just recently completed a local purchase with them as the sole agent. Another great experience and cannot recommend highly enough. Special thanks to Megan who steered the ship this time around.

Caz · 12 May 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hi Caz, thank you for your review, and for being a returning and valued client. We hope you are happy and settling in at your new home.

5/5

Google

We were drawn by the independence of this agency and hoped we wouldn’t be subjected to irrelevant marketing targets. Superb teamwork from Laurence, Megan, Emma, and Natalie - everyone knew what was going on and their laser focus meant there was no time wasted, and no time-wasters. Prompt and purposeful communication from start to finish in both sale and purchase. We’re indebted to Laurence for his inspiration in finding us a property which I wouldn’t have considered but which fits our needs and circumstances perfectly. Kindess, patience and humour when illness complicated the whole process, too.

Gill · 12 May 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hi Gill, thank you for your review. We are proud to be independent and we love reading reviews like this. Thank you for your kind words about the team, and hope you are on the mend.

5/5

Google

I had such a great experience working with Mehmet. He helped me find the perfect studio and supported me throughout the entire process from start to finish. He made the whole transition really smooth and straightforward. Mehmet was always helpful, responsive, and professional, making sure everything was clear and easy along the way. I really appreciate all the support and would definitely recommend him to anyone looking for a place.

Chemsy · 26 March 2026 · Rolfe East Ealing (66 High Street)

Agent replied · 10 October 2026

Hi Chemsy, thank you for taking the time to leave your kind review. We will certainly pass along your feedback to Mehmet.

5/5

Google

We have finally compleated on our house sale, which i am confident was down to the outstanding dedication and effort from Natilie & Megan. It has been a very long process due to my disgraceful solicitors but Natile was unwavering. She just picked us back up, shook us off and found a buyer that stayed the course. (even on her days off). Rolfe East , you have an amazing team and i would 1000% recommend selling or buying your house through them. THANK YOU ALL.

Riquitta · 19 March 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hi Riquitta, thank you for your review. We are sorry the solicitors slowed down the selling process, but delighted to read of the dedicated efforts of Natalie and Megan. We feel very fortunate to have them on our team.

5/5

Google

Very easy to deal with as a purchaser and quick to respond to enquiries. Megan in particular I dealt with, and also Emma, and both were very responsive and excellent at dealing with queries and helping to keep the process moving as much as possible when it slowed down. I would definitely recommend!

Jay · 16 March 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hi Jay, thank you for your review. Emma and Megan are real assets to our team. :)

1/5

Google

Rating only, no written review.

Gordon · 16 February 2026 · Rolfe East Ealing (66 High Street)

Agent replied · 16 April 2026

Hi Gordon. We cannot locate you in our records so can only assume you left the review for the wrong agent. If this is not the case, please call us on 020 8993 7755 so we can investigate. Thank you.

5/5

Google

Jay and Mehmet In the Actor lettings department were amazing. Nothing was too much trouble for them and they went over and above the call of duty due to my having fractured my ankle. I will definitely use them again in the future and recommend them to friends locally.

Laura · 16 February 2026 · Rolfe East Ealing (66 High Street)

Agent replied · 16 April 2026

Hi Laura, thank you very much for your glowing review for the Acton lettings team. We hope your ankle is recovering.

4/5

Google

Thank you to Megan, Lauren and team for making the sale of my mother's property happen, despite the chain being quite challenging at times

Dianne · 16 February 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hi Dianne, thank you very much for your review.

5/5

Google

Our experience with Rolfe East has been fantastic at every step of the journey - from Laurence coming out to view our property - arriving at a valuation and strategy for selling - awesome sales details were prepared with a real understanding of how and to whom the property most likely to sell - day to day follow-up as we went live with details - proactive and reactive advice and consultation always available - Megan + Natalie in particular always chasing on our behalf - always getting back to us rapidly on queries - all round a great service. Many thanks indeed - would heartily recommend!

Richard · 16 February 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hi Richard, thank you very much for your review. We are very proud of Laurence, Megan and Natalie.

5/5

Google

We can't praise Rolfe East enough. When the valuation of our bungalow arrived we thought it somewhat optimistic, but we were wrong. We had far more viewings than we'd expected - full marks to the Sherborne team for pressing our case - and when the offers came we began to realise that the original valuation had been broadly right all along. The offer we eventually accepted, although a little below the asking price, simply would never have come without there having been real interest in our property and a vital element of competition. So thank you Rolfe East and full marks to the Sherborne team!

Howard · 16 February 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hi Howard, thank you very much for taking the time to leave your glowing review, and for putting your trust and faith in the Sherborne team.

5/5

Google

A big thank you to Laurence, Megan, and Emma, who assisted enormously in handling a sale complicated by unexpected delays in obtaining probate. Very friendly and helpful at all times, during some difficult negotiations. Highly recommended.

Robert · 16 February 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hello Robert, thank you for your review. Selling a house can be especially hard when obtaining probate, and we are pleased the team were able to assist during those difficult times.

5/5

Google

Jay and Mehmet From the lettings department at the Acton office were amazing. They went over and above the call of duty as I had a fractured ankle and I will most definitely recommend them to Friends of mine and any properties I have for rent in the future I will get in touch with them. Thank you very much for a five star service

Laura · 16 February 2026 · Rolfe East Sherborne

Agent replied · 12 October 2026

Hi Laura, thank you for taking the time to leave your review. We hope your ankle has healed, and will pass on your feedback to Jay and Mehmet.

5/5

Google

Ash was excellent throughout the whole buying process. He was professional, responsive and genuinely helpful at every stage, which made everything feel smooth and stress free. We always felt well informed and supported, and his approach was friendly without ever being pushy. We would happily recommend Ash and the team to anyone looking to buy a home.

Jordi · 16 January 2026 · Rolfe East Ealing (66 High Street)

Agent replied · 16 April 2026

Hello Jordi, thank you for your 5 star review. Ash is a valued member of our team, and we will pass on your excellent feedback.

5/5

Google

Laurence and the team are professional and very helpful. I would strongly recommend them.

A · 12 January 2026 · Rolfe East Sherborne

Agent replied · 16 April 2026

Thank you very much for your review, A Hult.

5/5

Google

Natalie and Megan were outstanding, going above and beyond what we expected of them. They are both very professional, pleasant people, and nothing appeared to be too much trouble for them. For various reasons the purchase of our property took rather longer than expected, and they kept the momentum going and us up to date at all times. They have supported us fully throughout the process and have additionally provided us with a list of local tradespeople. We cannot speak too highly of them and fully recommend them and Rolfe East Sherborne Office.

John · 5 January 2026 · Rolfe East Sherborne

Agent replied · 16 April 2026

Hello John, thank you for taking the time to leave your 5 star review. We are pleased the team went above and beyond.

5/5

Google

I instructed Laurence and his team - Megan and Natalie - to sell my parent's house. All in all a very thorough and professional service with very prompt feedback through to completion. Their fees are very competitive and offer good value for money. I would recommend them

Philip · 29 December 2025 · Rolfe East Sherborne

Agent replied · 16 April 2026

Thank you, Philip for your lovely review.

5/5

Google

Ash and the team been very supportive for us, a first time buyer couple. They sealed the proposed offer very quickly, they communicated between us and owner very transparently and timely. Ash showed us home couple of times outside of hours and even waited my silly questions and measurements patiently:) toward to final stages we were on a very tight schedule but with their chase to solicitors of both party and owner itself we managed to move in time. Previous owner was also a lovely person apparently but I dont think this will be possible without the rolfe east team. We were lucky to work with them! Thanks so much Ash and team! We dont plan to sell in close future, but if we do so in the future we know where to go!

Melike · 16 December 2025 · Rolfe East Ealing (66 High Street)

Agent replied · 16 April 2026

Hi Melike, thank you very much for your detailed and glowing review about Ash and the team. We are delighted you managed to move in time, and hope you are happy in your new home.

5/5

Google

Rolfe East excelled themselves with the handling of a rather complicated house sale. Under solicitors instructions we had to get three estate agent valuations before matters could progress and Laurence's approach to the whole process was head and shoulders above the other two. What started, thanks to solicitors dragging their heels, as a very frustrating business was soon turned around by the very professional work carried out by Laurence to get the property to market and the excellent work of his team especially Megan who was brilliant throughout. Viewings came the first week and followed at regular intervals. This was down to the excellent sales skills shown by Laurence who could show people the potential of the property rather than just letting people walk around on their own. Something sadly lacking with a lot of estate agents. The house was sold with us being kept informed of the progress throughout. I would certainly recommend Rolfe East their whole approach is excellent

John · 13 December 2025 · Rolfe East Sherborne

Agent replied · 16 April 2026

Hi John, thank you for taking the time to leave your review for Laurence and the team, much appreciated. We are pleased their professionalism shone through.

5/5

Google

Forget the rest, Rolfe East (Sheborne) are simply the best for North Dorset & South Somerset. Natalie in particular was an absolute superstar, ably supported by the rest of the team based in Sherborne. I couldn't recommend them enough!

Lindsay · 11 December 2025 · Rolfe East Sherborne

Agent replied · 16 April 2026

Hi Lindsay, thank you very much for your review.

5/5

Google

We had a fantastic experience with the recent sale of our house - Laurence made the process smooth and was incredibly professional.

Jon · 11 December 2025 · Rolfe East Sherborne

Agent replied · 16 April 2026

Thank you Jon, for your super 5 star review.

5/5

Google

Always professional and approachable the communication and advice during the buying process from Laurence, Megan, Natalie and Emma was prompt and accurate. They were all an absolute pleasure to deal with and I have no hesitation in recommending the whole Rolfe East team.

Jim · 25 November 2025 · Rolfe East Sherborne

Agent replied · 25 December 2025

Hi Jim. Thank you for sharing your experience with the Sherborne team.

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Questions about Rolfe East

Which Rolfe East office has the most reviews?

Sherborne has the most, with 267 reviews rated 4.6 out of 5, followed by Ealing (Rolfe East) with 150.

Where are the Rolfe East offices?

The four Rolfe East offices, by town:

Has Rolfe East won any awards?

Yes. In The Trusted Agent 2026 awards: Rolfe East, Sherborne won Trusted Agent.

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