5/5
GoogleExcellent service, quick & fair ! Thanks to Laurence & his team !
Trusted Agent profile
Rolfe East estate agents in Sherborne, Ealing and London
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487 reviews across 4 offices and 3 platforms
Rolfe East has four offices, in Sherborne, Ealing (two offices) and London. Together they have 487 reviews on three platforms, rated 4.5 out of 5 overall.
Our offices
Rolfe East's four offices, most reviewed first. Each has its own page.
- Rolfe East Sherborne80 Cheap Street, DT9 3BJ267 reviews Β· 248 on Google (4.9)18 in the last 90 days
- Rolfe East Ealing (Rolfe East)Rolfe East, 18-19 The Mall, W5 2PJ150 reviews Β· 131 on Google (4.4)4 in the last 90 days
- Rolfe East Ealing (66 High Street)66 High Street, London, W3 6LE107 reviews Β· 88 on Google (4.5)11 in the last 90 days
- Rolfe East London289 Northfield Avenue, Little Ealing, W5 4XB1 reviews Β· 0 on Google0 in the last 90 days
Reviews on Google
Showing 465 reviews on Google only. Show every review
Google5/5
GoogleVery helpful with everything. Very happy with work with them. We recomened very much!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery helpful and actually helped me more than my own solicitor.... process was smooth from viewing to purchase. Would highly recommend and I will use in the future.
5/5
GoogleExcellent viewing arrangements, staff so helpful throughout the process and great attention to detail. Highly recommended from two satisfied customers.
5/5
GoogleGreat estate agents. Go see Lawrence or Katie ferrari for all of your property sales and lettings. Hardest working estate agents in the south west. βοΈπ β¦
5/5
GoogleThank you all at Rolfe East always friendly and professional. Made the whole house buying process bearable. Kindest Regards from us both.
5/5
GoogleWe have just completed on a house in Sherborne moving from Harpenden-cant thank Paige @ Rolfe East enough ! Great communication and very helpful as the buyer of a property and new to the area. Thank you so much Julie
5/5
GoogleThey made the process of buying our first home feel really straightforward. Sophie was amazing! Highly recommend.
5/5
GoogleI can't imagine that any other estate agent in the region has the professionalism and tenacity that Laurence, Sophie & the team have shown. Despite Covid-19 and national lockdown, we exchanged and completed yesterday (8th April). It simply wouldn't have happened without them. Thank you so much!
5/5
GoogleMy house sale was very challenging, but Rolf-East were professional and worked closely with my buyer to complete the sale. My house would not have sold without their support. High recommend.
5/5
GoogleI was very impressed by the proactive nature of the service, the promptness of replies and the willingness to do that extra bit. I have found it a rare experience in the last twenty years not to be chasing up for answers and waiting ages for replies. I would definitely recommend Rolfe East (Sherborne branch) and only wish I had used them to sell my last house.
5/5
GoogleA brilliant business! I viewed a house with Laurence and during that viewing decided that he is who I wanted to have sell my own house and Iβm very happy with that decision. The team at Rolfe East did a fantastic job selling it and I will be using them again. Thank you.
5/5
GoogleWe were very happy with the service we received from Laurence, Sophie and team during my recent house sale. They are an enthusiastic, professional and efficient office who endeavoured to make the sale proceed despite the extra stress of the Covid-19 lockdown. I would use them again.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe were really happy with every aspect of the service we received from Rolfe East. Their fees were competitive, they prepared great property particulars that showed our home off to its best advantage, gave us reasonable notice for all viewings and were generally helpful, professional and pleasant. Later, when there were problems in our chain, they helped smooth things over and kept the lines of communication open, which enabled us to proceed to completion. We would definitely use them again if we hadn't just moved out of their area!
4/5
GoogleWe purchased our property through Rolfe East (Sherborne) recently. They were quick and efficient when we booked a viewing and Katie was very friendly and came back to us quickly with replies to questions and the response to our offer. Unfortunately, we experienced quite a delay between our offer being accepted and the conclusion. Although this was not the fault of Rolfe East, we did feel that the company could have been a little more transparent on the reasons for delays - we were getting very different messages from the sellers' solicitors (although it could have been that the sellers were not being entirely honest). I can't say it was a smooth and stress-free journey and the timing, once things did progress, could definitely have been better for us. However, the team at Rolfe East were always polite and friendly and worked well with our Conveyancer to smooth the way to a very satisfactory conclusion to it all when we collected the keys to our wonderful new home!
5/5
GooglePerfect 5 star service from Rolfe East Sherborne; couldn't fault it. As a buyer I had the unfortunate experience of my own house sale falling through at a very late stage. Rolfe East were very helpful, keeping their sellers informed of my intentions and this kept the pressure off me at what was a very stressful time. I felt confident keeping them in the loop as I raised alternative funds. The purchase was delayed, but we got there eventually, thanks to the tact and patience of the Rolfe East team.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleLovely, professional people who really want to do the work for you to find the perfect place.
5/5
GoogleRanj was very professional and the agency was super fast and understanding. Would deffo recommend it!
5/5
GoogleRented a very nice flat. Thanks to Ranj Rashid who helped as throughout the process even though there was delays from the landlord, highly recommend Kassam and Haneen
1/5
GoogleAlmost 3 months ..still not received deposit from them All times they said nobodyβs available to speak with us and never call back like they promised We call them more then 5 times and send so many emails and nothing happened .. Last time they said the money has been transferred and wait 3-5 working days and still nothing happened Never recommend to my friends and my clients this estate agency anymore ! Please reply to my comment if all I said is not true !
1/5
GoogleNot great at dealing with clients. The agent I was assigned to was hard to get in contact with. Other staff say that they will ask the agent to call back but never does. It took over a week to get my holding deposit back which should have taken 3 days max. Don't waste your time!!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Rolfe East, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Rolfe East is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Sales
Source: Best Estate Agent Guide 2027 results, as published.
The British Property Awards
Rolfe East and its branches won awards at The British Property Awards in six years, most recently 2025.
British Property Awards winners in six years, the group and its branches: 2017, 2018, 2019, 2023, 2024, 2025.
British Property Awards by year, 2017 to 2025
2025 2 Gold across two branches The British Property Awards 2025 winners
2024 2 Gold The British Property Awards 2024 winners
- GoldThe British Property Awards 2024: Regional Estate Agent, South West (Dorset)Sherborne
- Local Gold (1)The British Property Awards 2024
2023 1 Gold The British Property Awards 2023 winners
- Local Gold (1)The British Property Awards 2023
2019 1 Gold The British Property Awards 2019 winners
- Local Gold (1)The British Property Awards 2019
2018 1 Gold The British Property Awards 2018 winners
- Local Gold (1)The British Property Awards 2018
2017 1 Gold The British Property Awards 2017 winners
- Local Gold (1)The British Property Awards 2017
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Rolfe East
Which Rolfe East office has the most reviews?
Sherborne has the most, with 267 reviews rated 4.6 out of 5, followed by Ealing (Rolfe East) with 150.
Where are the Rolfe East offices?
The four Rolfe East offices, by town:
- Ealing (66 High Street): 66 High Street, London, Ealing, W3 6LE
- Ealing (Rolfe East): Rolfe East, 18-19 The Mall, Ealing, W5 2PJ
- London: 289 Northfield Avenue, Little Ealing, London, W5 4XB
- Sherborne: 80 Cheap Street, Sherborne, DT9 3BJ
Has Rolfe East won any awards?
Yes. In The Trusted Agent 2026 awards, Sherborne won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 8 other industry awards since 2017.
