★★★★★ 5/5
GoogleHigh Quality, Professional, Hard working.
Recommendation: Best estate agent in the area. Strongest recommendation to use to any potential seller.
Rolfe East Sherborne Office worked exceptionally hard for us during a trying time for the nation. Pulling out all the stops to keep our house advertised and working up interest.
At every step Laurence was concise and straight the mark on all aspects of the house. He never over exaggerated and attempted at all times to be realistic.
Sophie, the agent who dealt directly with us the most, was timely and constructive with all potential buyers. She was timely and communicated regularly, efficiently and with cheerfulness at every opportunity.
Behind this team is the drive to see the job through for the benefit of the client. At no time did I feel that they were working for their own interest, but solely for us; the team was exceptional in response time and hard lined in advice give at all times.PositiveResponsiveness, Quality, Professionalism
Matthew · 22 June 2021 · Rolfe East Sherborne
★★★★★ 1/5
GoogleRating only, no written review.
Mohammed · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 5/5
GoogleRating only, no written review.
Venko · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 5/5
GoogleRating only, no written review.
Jack · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 5/5
GoogleChris Baker from Rolfe East has been immensely helpful throughout the very stressful process of selling one’s home. Thank you!
Carolyne · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 5/5
GoogleHad a wonderful time with this company, they were very helpful all the way through to getting my dream property, and i was dealt with by an agent called Ranj, he was great, id definitely reccommend!
Rokhosh · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 5/5
Googleexcellent service, very meticulous with the reoffences, great service for checkin. we rented 2 places during the last year, very , sorry excelent sevice, should give a rise to ana and rajn. NelsoPositiveResponsiveness, Quality, Professionalism, Value
Nelson · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 5/5
GoogleI had some plumbing issues that needed taking care of in a flat i rented through Rolfe east. They responded with care to my complaints and took prompt action to resolve the problem. Very professional team.
Be · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 5/5
GoogleThe service Ranj provided me was spectacular and made the whole process so smooth. I will definitely forward Rolfe East to all my associates to find themselves a new home.
A customer · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 1/5
GoogleAt the beginning everything went good, as they want to get new costumers, during our tenancy we had few problems and they send people to fix them relatively quick but once we left the property....what a nightmare! Almost two months making calls and being ignored by everyone there to get our deposit back! After 40 days we get an email saying they will reduce 200 pounds from our deposit for cleaning purposes 😂😂 After that we said we will take legal actions against them and in 5-7 days we had the money back! UNPROFESSIONALS!!!NegativeResponsiveness, Professionalism
Luis · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 1/5
GoogleThe beginning of course great, because you care about new clients. However the end of the tenancy was a joke.
Experienced valuation of the contract. Deposit held for more than a month. Ignoring calls and emails by the staff. The amount of stress and anxiety caused by the agency in those uncertain times? Wow
If you don't want to be pushed around, do not go there.
Martyna · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 5/5
GoogleI have used Rolfe East for over 25 years to rent out my property. They have been reliable, professional and very helpful with all of the little issues that crop up from time to time.
Recently both Ranj and Noah were most efficient.
Highly recommended!PositiveResponsiveness, Quality, Professionalism
Jerry · 21 June 2021 · Rolfe East Ealing (Rolfe East)
★★★★★ 5/5
GoogleLovely working with Ash! Can’t recommend enough.PositiveProfessionalism
Marina · 16 June 2021 · Rolfe East Ealing (66 High Street)
★★★★★ 5/5
GoogleMy experience with our agent Jay Cheung (Rolfe East) while searching for a flat to rent was absolutely exceptional! I'm very satisfied with Jay because he's friendly, very professional, responsive, and has great connections.
A high quality agency, I highly recommend!
Lola · 16 April 2021 · Rolfe East Ealing (66 High Street)
★★★★★ 5/5
GoogleGreat experience working with Rolf East, it was a challenging chain which at times was at risk. Ash did an outstanding job holding things together, liaising between everyone and giving us great advise. Thanks Ash for all your efforts and getting the sale of our flat over the line. M&J
Matt · 16 April 2021 · Rolfe East Ealing (66 High Street)
★★★★★ 5/5
GoogleWe rented our flat out in Acton using Rolfe East recently. Our agent (Jay) was extremely professional, friendly and communicative. We got regular updates by phone and email regarding the viewings, which meant we always felt we were in the loop. The pricing structure was nice and clear too. Would definitely recommend.
Catherine · 16 April 2021 · Rolfe East Ealing (66 High Street)
★★★★★ 5/5
GoogleRating only, no written review.
Egle · 27 December 2020 · Rolfe East Ealing (Rolfe East)
★★★★★ 5/5
GoogleRating only, no written review.
Surjit · 10 October 2020 · Rolfe East Ealing (66 High Street)
★★★★★ 1/5
GoogleRating only, no written review.
H.G · 10 October 2020 · Rolfe East Ealing (66 High Street)
★★★★★ 5/5
GoogleOur experience with Rolfe East while looking for a flat to rent has been really exceptional!
Jay has been very helpful and got exactly what we were looking for in a flat. He took effort into only arranging viewings of properties that actually matched our criteria (and not any flat available within our budget, which was the case previously with several other agencies). His professionalism has been outstanding and resulted in us finding the ideal flat in a quite short period of time.
I would highly recommend Rolfe East, the service they offer is really great!
Eleni · 10 October 2020 · Rolfe East Ealing (66 High Street)
★★★★★ 5/5
GoogleThe team at Rolfe East Acton were fantastic in helping us with our first ever purchase. Ash Patel was our key liaison and constantly kept chasing both sets of solicitors to keep the transaction progressing along. When we hit a minor issue he took personal charge of the situation to get it resolved. Ash went above and beyond to help us complete the property (and even after completion) and we would highly recommend Rolfe East.
Sarwar · 10 October 2020 · Rolfe East Ealing (66 High Street)
★★★★★ 5/5
GoogleI had a great experience dealing with Rolfe East! Very helpful agency and the service provided by agent was faultless! Such a quick and easy process, as well as great communication provided by Jay!
Top quality agency, would highly recommend!
Byron · 10 October 2020 · Rolfe East Ealing (66 High Street)
★★★★★ 5/5
GoogleMy boyfriend just completed the purchase of his home in East Acton with Rolfe East and I cannot recommend them enough! First, back in March we managed to negotiate a very good price with the help of Nick who was our point of contact with the seller and was outstanding. Subsequently, James took over at a very difficult and stressful moment (due to COVID-19), yet he flawlessly managed to keep on top of everything and to constantly keep in touch with both the vendor and ourselves to make sure everything was going smooth. We had quite a bad luck with our dreadful solicitors (thanks to whom the transaction got delayed), so James had to juggle between the vendor, ourselves, our solicitors and the vendor's solicitors (who, in my opinion, were not a piece of cake either). In all fairness, everytime we called James (towards the end of the transaction was more or less 3 times a day), he was right there, ready with an update or to offer help with any issue or question we had. I really do hope that Rolfe East will open other branches across London as they definitely know how to treat their clients properly and offer second to none level of professionalism and reliability. I recommend them to everyone and we would certainly come back to them when we go for a second house. Thank you James and keep up the good work! Good luck!
Elena · 10 October 2020 · Rolfe East Ealing (66 High Street)
★★★★★ 5/5
GoogleRating only, no written review.
Clare · 22 June 2020 · Rolfe East Sherborne
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
