5/5
GoogleEmily, Patrycja and Jenifer made the process of me renting a property with Robert Cooper and Co very smooth, friendly and efficient. They have been a huge improvement on my previous estate agent.
Trusted Agent profile
Robert Cooper & Co estate agents in Hillingdon
★★★★★
377 reviews across 2 offices and 2 platforms
Robert Cooper & Co has two offices, all in Hillingdon. Together they have 377 reviews on two platforms, rated 4.6 out of 5 overall.
Our offices
Robert Cooper & Co's two offices, most reviewed first. Each has its own page.
- Robert Cooper & Co Hillingdon (202 Field End Road)202 Field End Road, Pinner, HA5 1RD, HA5 1RD254 reviews · 241 on Google (4.7)22 in the last 90 days
- Robert Cooper & Co Hillingdon (534 Victoria Road)534 Victoria Road, South Ruislip, HA4 0HD, HA4 0HD136 reviews · 123 on Google (4.5)3 in the last 90 days
Reviews on Google
Showing 362 reviews on Google only. Show every review
Google1/5
GoogleI was originally fairly satisfied with the overall level of service from Robert Cooper as my letting agent, however, two things really disappointed me towards the end of my tenancy. Firstly, it took the Property Manager in excess of two weeks to organise and rectify a fault with the boiler which left me with no running hot water. Most disappointing was the end of tenancy check out process. A very long, arduous and painful process in obtaining my deposit. Repeated email and telephone requests chasing up the return of my deposit with the Property Manager, Harry Tibby with no reply or little or no material update as for the delay. Once the property manager did eventually get back to me with regards to my deposit (which I had to chase once again) erroneous charges for 'cleaning' where being charged against my deposit with no detail neither were any receipts supplied on request. A long standing professional tenant having always paid my rent on time, the Robert Cooper Property manager really let me down and it all felt pretty 'dodgy' and opportunistic for a few hundred quid.
5/5
GoogleWe recently sold our property with RC and our experience has been extremely positive, despite the many set back we had with our onward purchase (not linked to RC). Special shout out to Clarke who is warm and personable, and genuinely cares about the sale and the people linked to it…something you won’t find easily with many agents. Also many thanks to Raena for looking after our sales process - extremely efficient, gets the job done. Being a local estate agent, they really value building relationships to understand your needs better. Would highly recommended RC for a seamless process and taking away the inevitable stress linked to the process of buying / selling. Thanks RC 🙂
5/5
GoogleI had a fantastic experience working with Emily Patrycja and Jen as my estate agent. From the start, they were incredibly attentive, understanding my needs and preferences for a rental property. They quickly found a range of options that matched exactly what I was looking for, saving me so much time and stress. knowledge of the local market was impressive, and they always provided honest insights about each property.
5/5
GoogleI recently purchased a property through Robert Cooper, and they were fantastic throughout the process. From the initial viewings with Clarke, through to the Sales Support from Raena. The purchase took a long time due to issues with the upward chain, but the whole experience was made much easier due to the regular communication and understanding the agent provided. Raena was fantastic in dealing with my frustrations, and tried to help things move along as best she could! The team are so friendly, and the service feels extremely personal, which is becoming so much rarer these days.
5/5
GoogleGood service in all aspects and appears professional and approachable staff. Especially Patricia and Emily.
5/5
GoogleRiean has been an absolute star in finding our dream home for our family. He is a always available to help us with our many questions and is the most knowledgeable Estate Agent we have dealt with!
5/5
GoogleI would highly recommend Robert Cooper for anyone selling their home. Clarke Pursey has been very professional throughout the protracted post-divorce sale of my sister’s family home. Very communicative and diligent throughout the marketing process. Once an offer had been accepted, Raena Bond had a lot of co-ordination work to get through given the 3 parties and their solicitors involved in the process. Raena kept all parties informed, chasing where necessary (numerous times) and managed to get the transaction over the line after a huge amount of effort on her part. The deal would not have completed without her, she is an absolute star. Thanks!
5/5
GoogleThrough the whole process we felt that the team at Robert Cooper were very efficient in keeping us up to date with how the sale of our property was progressing. Any queries we had regarding procedures involved were always answered quickly and clearly. They managed to negotiate a very good price for our property. We would strongly recommend them .
1/5
GoogleUnethical and Unprofessional - AVOID. Special mention to Kyle Walsh as one of the worst property agents I have worked with. 2 viewings arranged for a property, 2 offers made and Kyle then decides to mention a completely made up requirement to put down 1% of the property price to confirm the offer! No other agent has such a strange requirement without involving a solicitor/legal intermediary. This should have been made clear before arranging the 1st viewing, the communication from Kyle was poor, misleading and unprofessional throughout. The worst part is the sellers will never know that they may have been able to get better offers and have missed out due to a very poor agent. Unprofessional, no integrity and dodgy - I will never be working with Robert Cooper again.
5/5
GoogleProfessional and trusted company
5/5
GoogleGreat service from Robert cooper & team KYLE the sales team member & Move manager RAENA both provide excellent service through whole process. Highly recommended & great service Kind Regards Rinkesh & Swati
5/5
GoogleRobert Cooper has been the letting/management agent for our property in Pinner for over 30 years. All along they provided very good service to us. We had the house renovated recently and afterwards engaged Robert Cooper again to let and manage the house for us. Their Patrycja and Emily were expedient in finding us a sizeable amount of viewers. They provided very sensible advice on the appropriate rent. And they provided for our reference impartial comments on the offers received. Jennifer at the administrative side was also very efficient and helped with the paper works. Overall, we are very happy with the team’s service.
5/5
GoogleExcellent service renting through Robert Cooper. Professional and efficient help from Emily and Patricia. Would highly recommend😊 …
5/5
GoogleGreat service from Kyle and Raena thank you.
5/5
GoogleRobert Cooper provided an excellent service for landlords renting out our two properties. They are professional and friendly with a good knowledge of the local rental market and what is required to get the best rental for each property. Brooke, Emily and Patrycja helped us get a better than expected rental for a property that required considerable renovation after a long-term tenant left. Their post rental service has been excellent at our other property and I would highly recommend them.
5/5
GoogleProfessional, respectful agents to deal with
5/5
GoogleWe bought our first property from RC and are now looking to buy another and have had an amazing experience with the viewings thus far with them. Special shout out to Riean who has taken the time to truly understand our requirements and budgets and accordingly has been showing us properties.
5/5
GoogleRating only, no written review.
5/5
GooglePatrycja was very friendly and helpful. Looking for a new flat is always stressful but she made my search and process very smooth. I definitely recommend
4/5
GoogleKyle has been brilliant in our search for a property. He has offered plenty of flexibility in timings and has gone above and beyond to ensure that we are able view properties around our travel times.
5/5
GoogleRob Cooper provided exceptional service during our urgent accommodation search. Emily showcased multiple suitable properties and negotiated effectively with the owners, helping us find the perfect fit. Patricia ensured a swift move-in process, completing everything just days after offer acceptance. In addition to their impressive speed, they also assisted us in setting up utilities and broadband connections for the property, making our transition even smoother. Their ability to expedite the process under pressing circumstances was truly commendable. Based on this experience, I highly recommend Rob Cooper & Co for their professionalism and dedication to client needs.
5/5
GoogleExcellent service provided by Emily on letting our property. Personalized service and complete transparency throughout. I would highly recommend using Robert Cooper for your letting and sales.
5/5
GoogleHi, I just recently bought a house through Rober Cooper. Our estate agent, Riean, was incredible. He assisted us through our whole process making it super easy and understandable. Especially as it was our first time buying a house, he aided us with everything. Really pleased with our purchases, and a huge thanks to Riean and Robert Cooper.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
Industry awards
Robert Cooper & Co and its branches won awards at The British Property Awards in one year, most recently 2025.
British Property Awards winners in one year, the group and its branches: 2025.
British Property Awards by year, 2025
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Robert Cooper & Co
Which Robert Cooper & Co office has the most reviews?
Hillingdon (202 Field End Road) has the most, with 254 reviews rated 4.7 out of 5, followed by Hillingdon (534 Victoria Road) with 136.
Where are the Robert Cooper & Co offices?
The two Robert Cooper & Co offices, by town:
- Hillingdon (202 Field End Road): 202 Field End Road, Pinner, HA5 1RD, Hillingdon, HA5 1RD
- Hillingdon (534 Victoria Road): 534 Victoria Road, South Ruislip, HA4 0HD, Hillingdon, HA4 0HD
Has Robert Cooper & Co won any awards?
Yes. At The British Property Awards 2025 its branches won 1 Gold award.
