5/5
Helen was so helpful with our purchase from start to finish, nothing seemed too much trouble. Would definitely recommend Richard Watkinson to a friend !
Trusted Agent profile
★★★★★
65 reviews across 3 offices and 3 platforms
Richard Watkinson and Partners has three offices, in Mansfield, Radcliffe-On-Trent and Southwell. Together they have 65 reviews on three platforms, rated 3.6 out of 5 overall.
43
Reviews on Google
All 3 offices
11
Reviews on Facebook
Business-wide
11
Reviews on Trustpilot
Business-wide
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Richard Watkinson and Partners's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Helen was so helpful with our purchase from start to finish, nothing seemed too much trouble. Would definitely recommend Richard Watkinson to a friend !
1/5
Landlords/Tenants - Avoid
Looking for a rental property. Messaged twice via Rightmove to arrange a viewing - no response. Left a voicemail at the office - never heard back Sent a message via their online chat requesting a call back to arrange a viewing - never heard anything. After trying to get hold of these agents via numerous methods I have still neither managed to speak to anyone, nor heard anything from them. If I were a landlord, I'd avoid, because clearly you're missing out on interested parties viewing your properties. As an interested tenant, I'll avoid going forwards, because clearly they're unprofessional and can't be relied upon to communicate, which is obviously only going to cause problems if they're the managing agent for a property.
1/5
This review refers to Newark letting…
This review refers to Newark letting office. I would have given a million negative stars if there was one. All landlords, I hope you see this review before you hand over your properties to them. These people do not care about doing their job properly. They are absolutely dreadful to deal with. My properties were fully managed by Newark office for many year. The old manager Denice was the best and ever since her departure the management just got worse every year. In the end I couldn’t put up with them any more and removed my properties from their care. Landlords, do yourself a massive favour and use a different agent!
5/5
Richard Watkinson in Bingham - outstanding service
Richard Watkinson in Bingham, Nottinghamshire were absolutely outstanding. I cannot rate them or praise them highly enough. All staff members in the Bingham office were knowledgable, helpful & highly professional and they all worked extremely hard to sell our house for us. A special thank you must go to Anita who was completely brilliant and ultimately helped us achieve our full asking price and worked tirelessly on our behalf whilst dealing with a number of flaky links at the bottom of our chain. I may have had a nervous breakdown without you Anita! Thank you, thank you, thank you.
5/5
Rating only, no written review.
5/5
Long established local estate agent
5/5
Very helpful friendly staff. Not pushy. Just there to help. Highly recommend
5/5
I am not a seller with Richard Watkinson I was a buyer from them. If I am ever asked for an estate agent recommendation it would be this one. They were prompt, professional, sensitive, and responsive if they said they were going to do something they did it. Helen was dealing with our purchase and she really is a credit to the company. She is every house buyers dream!!! So Thankyou very much!!
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
5/5
Elise did a great job selling our listed house. She was always available to speak to and a calm friendly voice throughout the whole process , even when there were hiccups along the way ! .Highly recommend.
5/5
Initially had a great experience. Unfortunately, this was overshadowed when on a telephone call (as I politely queried why I had been mislead about what was being asked for and shared with a vendor) I was loudly spoken over and unable to even finish a sentence to explain my query, before I was snapped at "I've been doing this for 30 years, that's the way it is. Thank you goodbye" and the phone was hung up. The tone and attitude of the call was patronising and unprofessional. We all understand how busy the market is at present and I've every sympathy that everyone is busy and no doubt inundated with calls. I was made to feel as I had done something wrong by asking questions about my own details or as if I were a child. Understand this may not be reflective of the whole team or them at their best, but it has certainly left me worried about dealing with them in the future.
1/5
Terrible
Property was described as a house and when we arrived it was a flat. Agent said he didn't care about taking his shoes off to walk on a newly laid carpet. The worst kind of agent.
1/5
We contacted Richard watkinson and partners 2 weeks ago. They called back and unfortunately we could not take the call so called them back ! No response ! To date still no response. The lady in question was working from home... covid is clearly causing disruption in the work place. If this is how Richard watkinson responds to their customers I am so glad we are not using them ! Poor customer service
Hello, we are sorry to hear about your recent experience. If you would like to email further details to hello@richardwatkinson.co.uk we will look into this for you. Thank you.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Would not use, enquired twice about a property, no one responded. When I did call the Mansfield office I was made to feel like I was a nuisance. Not sure if they only deal with lottery winners, however, as a normal member of the public was made to feel like a second class citizen. Terrible customer service. Avoid.
5/5
If you want a Estate Agent that goes above and beyond choose Richard Watkinson & Partners. They are a fabulous team, nothing is too much trouble. Five Stars, which is well and truly deserved on securing a sale of the property. Thank you so much!
5/5
We have just bought a property in Southwell through this estate agent and have been so impressed with the service that we have received. Helen has been our main contact and she has always been very professional, upbeat and friendly and we have really appreciated her advice, help and enthusiasm. Even through the weird times that we are now living (covid-19) we have received outstanding support and responsiveness. We cannot recommend them too highly.
Thank you so much for you review and we hope you are very happy in your new home!
5/5
We've purchase our next home with Richard Watkins and had the pleasuring of Helen supporting the transaction. Helen has been extremely professional, responsive and helpful providing us with sound advise, we can't thank her enough. Thanks Helen you are one in a million!
1/5
very dissatisfied dealings with this agent very unprofessional AVOID!! They failed to put forward the correct offer to a vendor of a property we wanted to buy and lied over checks made to our solicitors which they didn't even contact. I would not recommend them to my worst enemy. branch manager promised to call us back but never heard a thing, maybe they were selling the house of the people that eventually had the offer accepted, ( double commision)
Dear Louisa, we're very sorry to hear about your recent experience with Richard Watkinson & Partners, we would like to look into this further for you. If you could email hello@richardwatkinson.co.uk please and one of our team will come back to you personally.
5/5
Rating only, no written review.
5/5
Online site good to navigate, good clear pictures, I feel some of the properties are a little over priced.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Mansfield has the most, with 43 reviews rated 3.5 out of 5, followed by Radcliffe-On-Trent with 31.
The three Richard Watkinson and Partners offices, by town:
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