Trusted Agent profile · Southwell

Richard Watkinson and Partners Southwell reviews

3.4

★★★★★

31 reviews across 3 platforms

20 King Street, Southwell, NG25 0EH

Richard Watkinson and Partners's office in Southwell, at 20 King Street, is rated 3.4 out of 5 across 31 reviews on three platforms, including 12 Google reviews rated 4.5.

Google logo

4.5 / 5

12

Reviews on Google

This office

Facebook logo

3.5 / 5

8

Reviews on Facebook

Business-wide

Trustpilot logo

11

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Southwell office, from every platform, shown as written. First names only.

5/5

Google

We have just bought a property in Southwell through this estate agent and have been so impressed with the service that we have received. Helen has been our main contact and she has always been very professional, upbeat and friendly and we have really appreciated her advice, help and enthusiasm. Even through the weird times that we are now living (covid-19) we have received outstanding support and responsiveness. We cannot recommend them too highly.

Julian · 16 April 2021

Agent replied · 21 June 2024

Thank you so much for you review and we hope you are very happy in your new home!

5/5

Facebook

We have just bought a property in Southwell through this estate agent and have been so impressed with the service that we have received. Helen has been our main contact and she has always been very professional, upbeat and friendly and we have really appreciated her advice, help and enthusiasm. Even through the weird times that we are now living (covid-19) we have received outstanding support and responsiveness. We cannot recommend them too highly.

Julie · 14 September 2020

Agent replied · 22 April 2026

Many thanks Julie for taking the time to leave your feedback, it is much appreciated and we will be sure to let Helen know. We wish you all the happiness in your new home 🥰🏠

1/5

Trustpilot

Very Disappointed

My husband and I put our house on the market with Richard Watkinson in Radcliffe on Trent and were tied into a 14-week sole agency agreement. After 12 weeks, with no progress, we asked for our property to be removed from the market.

Laura · 11 July 2026

1/5

Trustpilot

Literally THE WORST

This is literally one of THE WORST agencies I've ever had the misfortune of dealing with. I work for a development company, often sourcing sites, and whenever I see them as the listing agent I think twice about calling on the property. Their agents never have any information and can't seem to be bothered and deflect any responsibility for answering further questions. The units are always grossly misrepresented and over valued; usually a Catfish. Please reconsider choosing these people as your representation. They have fumbled 2 deals for us and rarely call back in a timely manner with any relevant information. Total time wasters. Do yourself a favor and avoid this company.

Claire · 2 June 2025

1/5

Trustpilot

This review refers to Newark letting…

This review refers to Newark letting office. I would have given a million negative stars if there was one. All landlords, I hope you see this review before you hand over your properties to them. These people do not care about doing their job properly. They are absolutely dreadful to deal with. My properties were fully managed by Newark office for many year. The old manager Denice was the best and ever since her departure the management just got worse every year. In the end I couldn’t put up with them any more and removed my properties from their care. Landlords, do yourself a massive favour and use a different agent!

Shangwa · 26 June 2022

5/5

Trustpilot

Richard Watkinson in Bingham - outstanding service

Richard Watkinson in Bingham, Nottinghamshire were absolutely outstanding. I cannot rate them or praise them highly enough. All staff members in the Bingham office were knowledgable, helpful & highly professional and they all worked extremely hard to sell our house for us. A special thank you must go to Anita who was completely brilliant and ultimately helped us achieve our full asking price and worked tirelessly on our behalf whilst dealing with a number of flaky links at the bottom of our chain. I may have had a nervous breakdown without you Anita! Thank you, thank you, thank you.

S · 8 June 2022

5/5

Google

Thank you to the whole team for your help and professionalism regarding the purchase and sale of my property. You have once again met my expectation of getting the sale over the line in a super quick timeframe, happy seller and buyer.

Amanda · 16 March 2026

5/5

Google

I am not a seller with Richard Watkinson I was a buyer from them. If I am ever asked for an estate agent recommendation it would be this one. They were prompt, professional, sensitive, and responsive if they said they were going to do something they did it. Helen was dealing with our purchase and she really is a credit to the company. She is every house buyers dream!!! So Thankyou very much!!

Lisa · 16 April 2022

5/5

Facebook

We have recently sold our house at Wellow and used Amy and her team at Southwell. It has been a long, complicated and stressful time for us, however, throughout the whole process, whoever we have spoken to in the office have been up to date on the current state of play. They have been professional throughout, they always ring you back when they say they will and they are tenacious in the pursuit of an answer to any of your problems. I would highly recommend them to anybody locally with a special mention for Helen in the office, who always deals with your problem with good humour and positivity!

Jules · 6 October 2018

5/5

Google

Recently sold my property in southwell with Richard Watkinson. Helen and the team were terrific through the whole process. A big thank you to you all.

Ruth · 26 March 2023

Agent replied · 21 June 2024

Thank you, we really appreciate your feedback

1/5

Facebook

very dissatisfied dealings with this agent very unprofessional AVOID!! They failed to put forward the correct offer to a vendor of a property we wanted to buy and lied over checks made to our solicitors which they didn't even contact. I would not recommend them to my worst enemy. branch manager promised to call us back but never heard a thing, maybe they were selling the house of the people that eventually had the offer accepted, ( double commision)

Vicky · 1 April 2021

Agent replied · 22 April 2026

Dear Louisa, we're very sorry to hear about your recent experience with Richard Watkinson & Partners, we would like to look into this further for you. If you could email hello@richardwatkinson.co.uk please and one of our team will come back to you personally.

1/5

Facebook

We contacted Richard watkinson and partners 2 weeks ago. They called back and unfortunately we could not take the call so called them back ! No response ! To date still no response. The lady in question was working from home... covid is clearly causing disruption in the work place. If this is how Richard watkinson responds to their customers I am so glad we are not using them ! Poor customer service

Bhavika · 19 May 2021

Agent replied · 22 April 2026

Hello, we are sorry to hear about your recent experience. If you would like to email further details to hello@richardwatkinson.co.uk we will look into this for you. Thank you.

5/5

Google

Very organised and quick to chase things and keep things moving swiftly. Very competent and friendly team.

Savannah · 16 February 2026

5/5

Google

We've purchase our next home with Richard Watkins and had the pleasuring of Helen supporting the transaction. Helen has been extremely professional, responsive and helpful providing us with sound advise, we can't thank her enough. Thanks Helen you are one in a million!

Bryn · 16 April 2021

5/5

Google

Outstanding professionalism from the team at Richard Watkinson - from initial advice to completed sale, brilliant work! Thank you Amy Helen and Britt - World Class service!

Roger · 26 March 2023

5/5

Google

Helen was so helpful with our purchase from start to finish, nothing seemed too much trouble. Would definitely recommend Richard Watkinson to a friend !

Abby · 26 March 2023

1/5

Trustpilot

I have been looking for a property to…

I have been looking for a property to rent for almost a year now and on the 20th of November this year I applied for a flat to rent I saw on Rightmove. The letting agent Richard Watkinson sent me an email back to complete a survey which I did but I never heard anything back from them.Well I phoned them today only to be told the property had already gone and all they can do is apologise which quite frankly is not good enough! I have have had other dealings with this dreadful company which have turned out the same way.I would advise people to stay away from this cowboy company!

Uglyblokeonabike · 14 December 2020

5/5

Trustpilot

This is about BINGHAM sales

Beth · 4 November 2025

5/5

Google

I've just sold my house through Richard Watkinson, and I can't praise Helen, Amy and the rest of the team highly enough. On two occasions, the sale fell through due to issues further down the chain, but the communication was great and the house was always marketed again quickly resulting in offers within days. Always professional, but very personable, Helen never gave me cause for concern as everything was always in hand coupled with a proactive approach. Thanks to everyone at RW!

Howard · 27 March 2018

1/5

Facebook

As a long-standing tenant via Richard Watkinson and Partners, (8yrs +) I'm sad to say I have noticed a decline in the service provided over the last few years, to the point now of being completely ineffectual. While the landlord has always been useless to the point of negligence, Richard Watkinson's lettings team always used to ensure that the tenants' interests and welfare were represented. Sadly this no longer seems to be the case. When this tenancy came to an abrupt end due to the landlord objecting to, and lying about, my insistence that he actually fulfil his responsibilities rather than simply collecting the rent every month, and decided that the solution to that was to throw me out, Richard Watkinson were predictably no help whatsoever. Being a good long term tenant and customer apparently means nothing to them, it's all about keeping the landlord happy. I'm now girding myself for a long, drawn -out dispute over my deposit, as I've no doubt the landlord will want to keep it to pay for work that he should have undertaken months to years ago, and I fully expect the agency to continue to do nothing about it. Once that is over I am very much looking forward to having nothing further to do with them, or the landlord, ever again. Safe to say I will never be renting through them again, and I definitely would not recommend them to anyone else.

Adele · 30 August 2017

5/5

Facebook

We cannot recommend Richard Watkinson at the Southwell office highly enough. The whole team are a credit to their profession. Right from the start when we decided to put our house on the market, the taking of the photographs which were perfect which we are convinced sold our home very quickly, the regular feedback and updates helped us with a swift sale and purchase. We are now 2 weeks in our new home in Southwell and living the dream. A huge thank you to the Southwell Team xx

Lorraine · 17 June 2017

1/5

Trustpilot

Terrible

Property was described as a house and when we arrived it was a flat.

Lynn · 6 August 2021

5/5

Facebook

An excellent, professional service throughout. Highly recommend to all :)

Clarissa · 8 October 2024

5/5

Facebook

Elise did a great job selling our listed house. She was always available to speak to and a calm friendly voice throughout the whole process , even when there were hiccups along the way ! .Highly recommend.

Lucy · 5 March 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Richard Watkinson and Partners's Google reviews

Questions about Richard Watkinson and Partners Southwell

How many reviews does Richard Watkinson and Partners Southwell have?

Richard Watkinson and Partners's Southwell office has 31 reviews across three platforms: 12 on Google, 8 on Facebook (across the whole business), 11 on Trustpilot (across the whole business).

What is Richard Watkinson and Partners Southwell's rating?

Richard Watkinson and Partners Southwell is rated 3.4 out of 5 across all 31 reviews, and 4.5 out of 5 on Google from 12 reviews.

Where is Richard Watkinson and Partners's Southwell office?

Richard Watkinson and Partners Southwell, 20 King Street, Southwell, NG25 0EH.

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