Every review we hold for the Southwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just bought a property in Southwell through this estate agent and have been so impressed with the service that we have received. Helen has been our main contact and she has always been very professional, upbeat and friendly and we have really appreciated her advice, help and enthusiasm. Even through the weird times that we are now living (covid-19) we have received outstanding support and responsiveness. We cannot recommend them too highly.
Julian · 16 April 2021
Agent replied · 21 June 2024
Thank you so much for you review and we hope you are very happy in your new home!
★★★★★ 5/5
FacebookWe have just bought a property in Southwell through this estate agent and have been so impressed with the service that we have received. Helen has been our main contact and she has always been very professional, upbeat and friendly and we have really appreciated her advice, help and enthusiasm. Even through the weird times that we are now living (covid-19) we have received outstanding support and responsiveness. We cannot recommend them too highly.
Julie · 14 September 2020
Agent replied · 22 April 2026
Many thanks Julie for taking the time to leave your feedback, it is much appreciated and we will be sure to let Helen know. We wish you all the happiness in your new home 🥰🏠
★★★★★ 1/5
TrustpilotVery Disappointed
My husband and I put our house on the market with Richard Watkinson in Radcliffe on Trent and were tied into a 14-week sole agency agreement. After 12 weeks, with no progress, we asked for our property to be removed from the market.
Laura · 11 July 2026
★★★★★ 1/5
TrustpilotLiterally THE WORST
This is literally one of THE WORST agencies I've ever had the misfortune of dealing with. I work for a development company, often sourcing sites, and whenever I see them as the listing agent I think twice about calling on the property. Their agents never have any information and can't seem to be bothered and deflect any responsibility for answering further questions. The units are always grossly misrepresented and over valued; usually a Catfish. Please reconsider choosing these people as your representation. They have fumbled 2 deals for us and rarely call back in a timely manner with any relevant information. Total time wasters. Do yourself a favor and avoid this company.
Claire · 2 June 2025
★★★★★ 1/5
TrustpilotThis review refers to Newark letting…
This review refers to Newark letting office. I would have given a million negative stars if there was one. All landlords, I hope you see this review before you hand over your properties to them. These people do not care about doing their job properly. They are absolutely dreadful to deal with. My properties were fully managed by Newark office for many year. The old manager Denice was the best and ever since her departure the management just got worse every year. In the end I couldn’t put up with them any more and removed my properties from their care. Landlords, do yourself a massive favour and use a different agent!
Shangwa · 26 June 2022
★★★★★ 5/5
TrustpilotRichard Watkinson in Bingham - outstanding service
Richard Watkinson in Bingham, Nottinghamshire were absolutely outstanding. I cannot rate them or praise them highly enough. All staff members in the Bingham office were knowledgable, helpful & highly professional and they all worked extremely hard to sell our house for us. A special thank you must go to Anita who was completely brilliant and ultimately helped us achieve our full asking price and worked tirelessly on our behalf whilst dealing with a number of flaky links at the bottom of our chain. I may have had a nervous breakdown without you Anita! Thank you, thank you, thank you.
S · 8 June 2022
★★★★★ 5/5
GoogleThank you to the whole team for your help and professionalism regarding the purchase and sale of my property. You have once again met my expectation of getting the sale over the line in a super quick timeframe, happy seller and buyer.
Amanda · 16 March 2026
★★★★★ 5/5
GoogleI am not a seller with Richard Watkinson I was a buyer from them. If I am ever asked for an estate agent recommendation it would be this one. They were prompt, professional, sensitive, and responsive if they said they were going to do something they did it. Helen was dealing with our purchase and she really is a credit to the company. She is every house buyers dream!!! So Thankyou very much!!
Lisa · 16 April 2022
★★★★★ 5/5
FacebookWe have recently sold our house at Wellow and used Amy and her team at Southwell. It has been a long, complicated and stressful time for us, however, throughout the whole process, whoever we have spoken to in the office have been up to date on the current state of play. They have been professional throughout, they always ring you back when they say they will and they are tenacious in the pursuit of an answer to any of your problems. I would highly recommend them to anybody locally with a special mention for Helen in the office, who always deals with your problem with good humour and positivity!
Jules · 6 October 2018
★★★★★ 5/5
GoogleRecently sold my property in southwell with Richard Watkinson. Helen and the team were terrific through the whole process. A big thank you to you all.
Ruth · 26 March 2023
Agent replied · 21 June 2024
Thank you, we really appreciate your feedback
★★★★★ 1/5
Facebookvery dissatisfied dealings with this agent very unprofessional AVOID!! They failed to put forward the correct offer to a vendor of a property we wanted to buy and lied over checks made to our solicitors which they didn't even contact. I would not recommend them to my worst enemy. branch manager promised to call us back but never heard a thing, maybe they were selling the house of the people that eventually had the offer accepted, ( double commision)
Vicky · 1 April 2021
Agent replied · 22 April 2026
Dear Louisa, we're very sorry to hear about your recent experience with Richard Watkinson & Partners, we would like to look into this further for you. If you could email hello@richardwatkinson.co.uk please and one of our team will come back to you personally.
★★★★★ 1/5
FacebookWe contacted Richard watkinson and partners 2 weeks ago. They called back and unfortunately we could not take the call so called them back ! No response ! To date still no response. The lady in question was working from home... covid is clearly causing disruption in the work place. If this is how Richard watkinson responds to their customers I am so glad we are not using them ! Poor customer service
Bhavika · 19 May 2021
Agent replied · 22 April 2026
Hello, we are sorry to hear about your recent experience. If you would like to email further details to hello@richardwatkinson.co.uk we will look into this for you. Thank you.
★★★★★ 5/5
GoogleVery organised and quick to chase things and keep things moving swiftly. Very competent and friendly team.
Savannah · 16 February 2026
★★★★★ 5/5
GoogleWe've purchase our next home with Richard Watkins and had the pleasuring of Helen supporting the transaction. Helen has been extremely professional, responsive and helpful providing us with sound advise, we can't thank her enough. Thanks Helen you are one in a million!
Bryn · 16 April 2021
★★★★★ 5/5
GoogleOutstanding professionalism from the team at Richard Watkinson - from initial advice to completed sale, brilliant work! Thank you Amy Helen and Britt - World Class service!
Roger · 26 March 2023
★★★★★ 5/5
GoogleHelen was so helpful with our purchase from start to finish, nothing seemed too much trouble.
Would definitely recommend Richard Watkinson to a friend !
Abby · 26 March 2023
★★★★★ 1/5
TrustpilotI have been looking for a property to…
I have been looking for a property to rent for almost a year now and on the 20th of November this year I applied for a flat to rent I saw on Rightmove. The letting agent Richard Watkinson sent me an email back to complete a survey which I did but I never heard anything back from them.Well I phoned them today only to be told the property had already gone and all they can do is apologise which quite frankly is not good enough! I have have had other dealings with this dreadful company which have turned out the same way.I would advise people to stay away from this cowboy company!
Uglyblokeonabike · 14 December 2020
★★★★★ 5/5
TrustpilotThis is about BINGHAM sales
Beth · 4 November 2025
★★★★★ 5/5
GoogleI've just sold my house through Richard Watkinson, and I can't praise Helen, Amy and the rest of the team highly enough.
On two occasions, the sale fell through due to issues further down the chain, but the communication was great and the house was always marketed again quickly resulting in offers within days.
Always professional, but very personable, Helen never gave me cause for concern as everything was always in hand coupled with a proactive approach.
Thanks to everyone at RW!
Howard · 27 March 2018
★★★★★ 1/5
FacebookAs a long-standing tenant via Richard Watkinson and Partners, (8yrs +) I'm sad to say I have noticed a decline in the service provided over the last few years, to the point now of being completely ineffectual. While the landlord has always been useless to the point of negligence, Richard Watkinson's lettings team always used to ensure that the tenants' interests and welfare were represented. Sadly this no longer seems to be the case.
When this tenancy came to an abrupt end due to the landlord objecting to, and lying about, my insistence that he actually fulfil his responsibilities rather than simply collecting the rent every month, and decided that the solution to that was to throw me out, Richard Watkinson were predictably no help whatsoever. Being a good long term tenant and customer apparently means nothing to them, it's all about keeping the landlord happy.
I'm now girding myself for a long, drawn -out dispute over my deposit, as I've no doubt the landlord will want to keep it to pay for work that he should have undertaken months to years ago, and I fully expect the agency to continue to do nothing about it.
Once that is over I am very much looking forward to having nothing further to do with them, or the landlord, ever again.
Safe to say I will never be renting through them again, and I definitely would not recommend them to anyone else.
Adele · 30 August 2017
★★★★★ 5/5
FacebookWe cannot recommend Richard Watkinson at the Southwell office highly enough. The whole team are a credit to their profession. Right from the start when we decided to put our house on the market, the taking of the photographs which were perfect which we are convinced sold our home very quickly, the regular feedback and updates helped us with a swift sale and purchase. We are now 2 weeks in our new home in Southwell and living the dream. A huge thank you to the Southwell Team xx
Lorraine · 17 June 2017
★★★★★ 1/5
TrustpilotTerrible
Property was described as a house and when we arrived it was a flat.
Lynn · 6 August 2021
★★★★★ 5/5
FacebookAn excellent, professional service throughout. Highly recommend to all :)
Clarissa · 8 October 2024
★★★★★ 5/5
FacebookElise did a great job selling our listed house. She was always available to speak to and a calm friendly voice throughout the whole process , even when there were hiccups along the way ! .Highly recommend.
Lucy · 5 March 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.