5/5
Brilliant service from start to finish. Fully informed every step of the way! Kelly is very friendly and helpful.
Agent replied · 17 June 2024
Thank you for the 5* review
Trusted Agent profile
★★★★★
1,447 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,447 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
881
Reviews on Trustpilot
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Richard Kendall's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 505 reviews on Google only. Show every review
5/5
Brilliant service from start to finish. Fully informed every step of the way! Kelly is very friendly and helpful.
Thank you for the 5* review
5/5
Very pleased with Amy and team in the Horbury office. Helpful from the beginning, good communication and delivered on timeframes.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for leaving the 5* review for Amy
5/5
Rented a property with richard kendal, it was a very fast service and we are pleased with the whole process thank you to Amanda for all the help and the team.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review
5/5
Amy has been amazing throughout our house move, making sure we was happy with everything. Thank you so much amy ❤️
Thank you so much for leaving the 5* review for Amy
5/5
Amy has been invaluable in helping me, as a 'first time' Landlord, through the whole rental process and I can't praise her highly enough.
Thank you for the 5* review for Amy
5/5
I rent out a property through Richard Kendalls. The first tenant was a nightmare but all the staff have done there very best to help and now sourced me a new really great tenant … more than happy !
Thanks so much for taking the time to leave your review.
5/5
Kelly provided a brilliant service nothing was too much trouble. Made sure I was happy with everything and that I had all the information I needed it was a pleasure dealing with her
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5/5
the changeover went very well , with new tenants identified and in the property within 2 weeks. Kelly provided an excellent service keeping us up to date at every stage . Thanks
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5/5
Providing me with a fully managed service the team found me a tenant for my property quickly and have taken care of everything quickly allowing me to focus on my work commitments. Amy and the team have been really helpful. Thanks guys!
Thank you so much for taking the time out to leave a review regarding the service you have received from our rental department.
5/5
Kate Thickett has been dealing with the take over of my rental property from another management company. She has gone above and beyond to gain all the relevant information needed from the previous company. The previous company that managed my property were un helpful and most of the time unresponsive to Kate's emails. Kate kept me informed of progress and finally it's all sorted. Thanks again Kate
Thank you for taking the time to leave a review for Kate
5/5
I would like to specifically thank Mandy for being responsive and great at communicating the updates. She has been absolutely brilliant in responding to all our queries and gives us timely updates and suggestions. I would highly recommend Richard Kendall.
Thank you for a 5* review
5/5
I cannot speak highly enough of Matt, the Rental Valuations Manager at Kendalls. He is conscientious and hard working. He is very knowledgeable about the local property market and always give good well considered advice, with a sense of humour and much appreciated honesty. He is also very diplomatic on sensitive tenant/landlord issues. He well deserves the 5 stars rating.
Thanks so much for taking the time to leave this review.
5/5
Kelly has been absolutely fantastic throughout us using Richard Kendall to manage our properties. Nothing is too much effort and she goes above and beyond. Kelly is always friendly and is a pleasure to work with. We would highly recommend Richard Kendall!
Thank you for the 5* review for Kelly
5/5
Amy was so helpful and efficient in assisting with our new rental property. After a brief scare of our original property not being ready to move into, we were given the option of having a look at another - the lovely house we now live in! Amy kept us up to speed with any issues and we would be happy to go through Richard Kendall and Amy in future for renting.
Thanks so much for your review its really appreciated
5/5
I have juts recently rented house via Richard Kendall and I was dealing with Amy through all the process. She is extremely keen to help and very professional, always goes an extra mile in the best interest of tenant, very approachable. She is a lovely and a very nice person too, it was pleasure to deal with. I would highly recommend Amy and the whole agency. Thank you for all your help. We loving our new house.PositiveProfessionalism
Thanks so much for your review
5/5
I used Richard Kendall Estate Agents Horbury Office to arrange a new tenant for my property and the service I received was excellent. This is the second time they have found me a tenant and it takes away all the pressure of doing it yourself plus you know it is all being done to the correct standard. Thank you very much for all your help with a special mention to Amy Esberger who dealt with it seamlessly and was always at hand to answer all my questions and Matt who initiated it in the beginning. My old tenant moved out and a new tenant in within the space of a week so it was perfect for me. Would highly recommend them and I will certainly be using them again when the time arises.
Thank you for leaving a 5* review for our rental department.
5/5
We cannot thank Richard Kendall enough for making our recent move so easy and enjoyable. The process was fast, stress free, and everything was explained thoroughly. Amy was very helpful throughout the process and took extra time to explain things we were unfamiliar with. Extra care was also taken to ensure we felt happy and comfortable in our new home, and we are very grateful for the amazing service we continue to receive.
Thank you for the review for Amy.
5/5
Did a valuation came on time did his job no complaints
5/5
Rating only, no written review.
Thank you for the 5*
3/5
Rating only, no written review.
5/5
Working with Elizabeth at Richard Kendall in Wakefield was brilliant. Always there to answer all our questions and no issue was too big or too small. Thanks Liz.
Thank you so much for leaving a 5* review for the service that your received from Richard Kendall Estate Agent, in particular Liz.
5/5
Rating only, no written review.
Thank you for the 5*
3/5
Rating only, no written review.
If we can be of any further assistance or you would like to discuss your review or provide further feedback to us, please contact us directly at mail@richardkendall.co.uk
5/5
Did a valuation came on time did his job no complaints
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Ossett has the most, with 1,066 reviews rated 4.8 out of 5, followed by Horbury with 1,057.
Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent.
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