5/5
GoogleThey went above and beyond to make things easy for us when we was renting are new home, especially kelly she was amazing ☺
Agent replied · 17 June 2024
Thank you for leaving a review
Trusted Agent profile
Richard Kendall estate agents in Ossett, Horbury and Normanton
★★★★★
1,447 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,447 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
881
Reviews on Trustpilot
Business-wide
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Our offices
Richard Kendall's three offices, most reviewed first. Each has its own page.
- Richard Kendall OssettUnit 2 Wellgate, WF5 8NS1,066 reviews · 206 on Google (4.8)78 in the last 90 days
- Richard Kendall Horbury4 Cluntergate, WF4 5AG1,057 reviews · 194 on Google (4.0)61 in the last 90 days
- Richard Kendall Normanton10 High Street, WF6 2AB964 reviews · 107 on Google (4.8)60 in the last 90 days
Awards
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 505 reviews on Google only. Show every review
Google5/5
GoogleAmazing company and my lovely lady Mandy who was with me all the way with my sale and purchase, she really did go that extra mile or should i say marathon on the journey but she managed to complete the task every time and I can't praise her highly enough!!!
Agent replied · 17 June 2024
Thank you for leaving a review for Mandy.
5/5
GoogleRating only, no written review.
Agent replied · 28 August 2024
Thank you for the 5*
5/5
GoogleRating only, no written review.
Agent replied · 28 August 2024
Thank you for the 5*
5/5
GoogleRating only, no written review.
Agent replied · 28 August 2024
Thank you
5/5
GoogleExtremely efficient and very knowledgeable and professional
Agent replied · 28 August 2024
Thank you
5/5
GoogleVery professional experience from start to finish. Normanton's finest!
Agent replied · 28 August 2024
Thank you for leaving a review
5/5
GoogleBrilliant service. Would highly recommend. Sarah was so helpful and understanding. Kept me informed every step of the way. Thank you
Agent replied · 28 August 2024
Thank you for leaving a review for Sarah.
5/5
GoogleThankyou Richard Kendall for good service I would highly recommend to others. Sarah was professional, helpful and kept me updated throughout process.
Agent replied · 28 August 2024
Thank you for taking the time to leave a review
5/5
GoogleExtremely helpful Estate Agents who communicated regularly with us as buyers on a weekly basis which was always very accurate. Thank you particularly to Sarah who was great.
Agent replied · 28 August 2024
Thank you for taking the time to leave a review for Sarah and Happy New Year
5/5
GoogleI have just sold my house through Richard Kendall ( Normanton Branch) I have nothing but praise for the whole process of the sale. The staff are extremely helpful and efficient, I would like to give special thanks to Sarah Whalley for her efficiency and keeping me in n the loop about the progress of the sale. 👏👏 …
5/5
GoogleThankyou Richard Kendalls for your advice, help and work in connection with dealing with my house sale. This was not a straightforward sale yet your professionalism was consistent throughout by keeping me updated and informed from your initial involvement through to the final compltion. Special thanks to Sarah Whalley ... a real diamond!
Agent replied · 28 August 2024
Thank you for leaving a view for Sarah.
4/5
GoogleHaving worked in the property market for twenty years plus and dealt with many agents. I have found the service received from the Normanton branch to be very good. Sarah Whalley and the rest of the staff have been very professional and effective from valuation to legal completion.
Agent replied · 28 August 2024
Thank you for the review.
5/5
GoogleExceptional service from valuation through to completion. The sale of my property went smoothly and I was kept updated throughout. Friendly and knowledgeable staff always dealt promptly with any queries. I would highly recommend Richard Kendall estate agents.
Agent replied · 28 August 2024
Thank you for leaving a review.
5/5
GoogleI instructed Richard Kendall's to act in the sale of my late mother's property. The matter was dealt with through their Normanton office and was handled in a very professional way from valuation to completion with a special mention for Sarah who was always proactive in moving the sale along and keeping me informed of developments. I would have no hesitation in recommending this firm
5/5
GoogleWe chose Richard Kendall Estate Agents to sell our family home following a bereavement. The service we have received has been excellent throughout all aspects of the conveyancing procedure. Sarah Whalley ( Senior Property Consultant) and her team at the Normanton Branch were highly efficient, diligent and supportive during quite a lengthy period of time. Sarah made contact on a weekly basis to discuss the progress of the sale, and was happy to deal with any queries. I have no hesitation in recommending this company to anyone wishing to buy or sell a property. If you want a personal approach, this is the company for you.
Agent replied · 28 August 2024
Thank you very much for taking the time to leave such a lovely review.
5/5
GoogleWhile some of the comms from our solicitors on both sides might have been questionable, the communication that we've had from Richard Kendal throughout this whole process of selling our house was AMAZING. Karen and the team kept us updated at every single point, even when there'd been little progress, and provided all of the information and guidance that we've asked of them. I honestly wish that other companies within the property industry had the same level of customer care that Richard Kendall have - it's been a pleasure working with the team! :)
5/5
GoogleHad a very positive experience with Richard Kendall estate agents @Normanton Branch. Extremely nice and professional from start to finish Kelly has been absolutely amazing. Thanks to her renting a new house has been a smooth and pleasant experience for us. Her support is greatly appreciated. Totally recommend them, they are the very best.
5/5
GoogleDespite two lost sales on our sale property due to prospective purchasers pulling out, our house was sold at the agreed price, with few problems. Professional people doing a professional job. Very pleased with the outcome.
Agent replied · 17 June 2024
Thank you for leaving a review.
1/5
GoogleTheir fees are cheap but it’s reflected in their service. Wouldn’t recommend to anyone looking to let our their property and wouldn’t use again.
1/5
GoogleTried to view a flat but because I had pets they said it wasn't allowed even though that law has changed. This Estate Agent needs to change how they view people with pets..
Agent replied · 17 June 2024
Sorry you have felt the need to leave us 1*. At this moment in time, the law has not changed regarding pets in rented properties, and the decision still remains with the landlord. If there are properties that you wish to view that we currently advertise for rent, please check with us as to if the landlord accepts pets.
1/5
GoogleWorst experience ever Couldn't wait to get hold of our 6 months rent fully paid up front and our bond Still waiting on our bond when we improved the property over 6 grand Bank transfer that we had to beg back for and were still waiting as I Said for the bond Fuming with these guys BEWARE DONT GO WITH THESE AT ALL THERE BAD NEWS Awful estate agents I've plenty of proof for court as well
Agent replied · 17 June 2024
When keys were handed in one month early, a refund of overpayment of rent was paid to you the same day. The property was left in an unacceptable condition, clearly shown in the checkout report sent to you at the end of your tenancy. Discussions are taking place with the landlord with regards to the deposit. You have been informed of your right to request the deposit from the Deposit Scheme which you have not yet chosen to do. If you need any more information please contact myself, Carol, on 01924 260022.
5/5
GoogleAmy has been absolutely amazing from start to finish. Always tending to any difficulties I had and she made sure that she did everything she could to give me the perfect home for me and my boys. I couldnt be more thankful 😊 …
5/5
GoogleI'm so glad. The best agency I'm ever had. Solving any problems so fast.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Richard Kendall
Which Richard Kendall office has the most reviews?
Ossett has the most, with 1,066 reviews rated 4.8 out of 5, followed by Horbury with 1,057.
Where are the Richard Kendall offices?
Has Richard Kendall won any awards?
Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent.
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