5/5
Kept up to date throughout the sale of my house. Very professional service, with the customer at the forefront!
Agent replied · 17 June 2024
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Trusted Agent profile
★★★★★
1,447 reviews across 3 offices and 3 platforms
Richard Kendall has three offices, in Ossett, Horbury and Normanton. Together they have 1,447 reviews on three platforms, rated 4.7 out of 5 overall.
506
Reviews on Google
All 3 offices
60
Reviews on Facebook
All 3 offices
881
Reviews on Trustpilot
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Richard Kendall's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Richard Kendall, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 505 reviews on Google only. Show every review
5/5
Kept up to date throughout the sale of my house. Very professional service, with the customer at the forefront!
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5/5
Great experience with Richard Kendal selling my property from initial valuation, accompanied viewings, regular updates to final completion- would highly recommend Karen and the Team at the Normanton office
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5/5
Rating only, no written review.
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5/5
We bought a house from this agency and our agent was Sarah, who supervised the purchase process and kept us informed about everything. Working with her was great, I recommend it!
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5/5
Great experience with Richard Kendal selling my property from initial valuation, accompanied viewings, regular updates to final completion- would highly recommend Karen and the Team at the Normanton office
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5/5
From listings through to sale completion, the Richard kendal l team were on top of this! Excellent service, great photo's pepared for the sales brochure, 7 days a week viewing appointments and immediate viewer feedback. Sarah Whalley was exceptional, supporting recommendations for lawyers, timely follow up with interested parties and keeping on top of everything. Thank you Sarah.
5/5
Great service as always can’t recommend enough. And Mandy is exceptional
5/5
Although Richard Kendals were not our estate agents, they were our sellers and in particular Lucy at Richard Kendall’s was excellent. Constantly chasing down the chain to get things moving and keeping us updated throughout.
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5/5
I would highly recommend Richard Kendall for selling property. They provide a first class service from start to finish.
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5/5
I would like to give a very high recommendation for Richard Kendall's Estate Agents. They have been brilliant throughout the entire process of selling my house. I can't thank Mandy Bennett enough for her proactive and efficient approach to push the sale through. Speed was of the essence. She kept me informed every step of the way, chasing up any delays all along the chain and doing the job of three estate agents at once! She offered a personal touch with care and support for my circumstances and handled difficult situations and all negotiations well for all parties. My buyers agreed with me that Mandy Bennett had served us equally exceptionally well, offering the best service possible through to completion.
Thank you for leaving a review for Mandy in our sales department. It really is appreciated.
5/5
Rating only, no written review.
5/5
We recently sold my mother-in-laws house through Richard Kendall's office in Pontefract. The sale took quite a while to complete - approx 8 months for various reasons. Throughout the process Richard Kendall's kept us abreast of the work being involved in the sale of the house liaising with our solicitors as well as buyers solicitors and the buyers themselves. Each week we were provided with a update with discussions on progress and things to be done. Overall a pleasing experience with good sound support from Richard's team ...in particular Sarah. Thank you.
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5/5
I would like to thank Lucy Harrison and her team At Richard Kendall’s for going the extra mile and making my house sale happen they provided an excellent and professional service.
5/5
Donna and Suzanne were great at helping me with buying my first home and making sure everything was handled in a timely and professional manner. Thank you both
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5/5
Could not fault the support that Elisa has given to us over recent weeks and would recommend Richard Kendall to anyone looking to manage a domestic letting
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5/5
Never an easy process moving home, but Karen made every effort to make the experience as easy as possible. Thank you so much to everyone at Richard Kendall for your help over the past few months!
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5/5
Recently completed the sale of our property through Richard Kendall through their Vance based in Normanton. Found them to be very responsive and helpful in gaining whatever information I needed and nothing was too much trouble. Sarah Whalley went above and beyond helping with my questions regarding both our sale and purchase and explained in a way I could understand having not much experience in property sales and purchases, she was very knowledgeable and gave us some great insight which helped us immensely. Thank you to all the team and I would have no reservations recommending anyone needing an estate agents to use Richard Kendall. Thank you 😊
5/5
Monday was very helpful from the start to finish and deported back weekly on a Friday.
4/5
Rating only, no written review.
5/5
Kelly went above and beyond to secure my rental and achieve within a short timeline to move in
Thank you
5/5
Could not have asked for anyone better than Alice at Richard Kendall’s she was so helpful, reassuring and informative. We were kept informed of everything as it went along and felt reassured all the way. I would highly recommend.
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5/5
Karen helped us through the purchase of our home. She took the stress out of the whole experience. She kept us up to date when she was able. Thank you for your assistance.
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5/5
All positive, from the start we received professional and customer friendly service of the highest level. The help we received was essential to complete our sale and nothing was too much trouble. Karen and her colleagues excelled on all phases of the sale and we highly recommend this company.
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5/5
Great service from Mandy who looked after the sale of our property in Ossett
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Ossett has the most, with 1,066 reviews rated 4.8 out of 5, followed by Horbury with 1,057.
Yes. In The Trusted Agent 2026 awards, Ossett won Trusted Agent.
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