Trusted Agent profile · Northamptonshire
Verified
★★★★★
1,197 reviews across 2 offices and 2 platforms
Richard James has two offices, in Irthlingborough and Wellingborough (Northamptonshire). Together they have 1,197 reviews on two platforms, rated 4.7 out of 5 overall.
Richard James's two offices, most reviewed first. Each has its own page.
Showing 1,126 reviews on Google only. Show every review
5/5
GoogleFantastic service from day 1 to completion. Friendly, helpful staff Really happy with the service from valuation right through to completion. Friendly, helpful staff across the organisation who provided regular updates on progress throughout the sale. Highly recommend Richard James Estate Agents.
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4/5
GoogleVery helpful
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5/5
GoogleBrilliant service Very supportive and communicative throughout the buying process from search to completion
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5/5
GoogleFrom start to finish, April helped guide us through a very lengthy and difficult house moving process and was always at hand to help. As first time buyers, her advice, care and patience was really important to us and now we are proud home owners for the first time due to their assistance. Thank you!
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5/5
GoogleExcellent service and friendly.
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5/5
GoogleRating only, no written review.
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4/5
GoogleProcess was smooth start to finish, and the agents ensured they kept things moving forward for both us and the sellers
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5/5
GoogleA smooth process from beginning to end. The team at Richard James were always helpful and kept us up-to-date with viewings and feedback. They were very helpful in advising us in the best way to present our property for viewings. Any questions were dealt with promptly.
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5/5
GoogleRating only, no written review.
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5/5
GoogleRating only, no written review.
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5/5
GoogleRating only, no written review.
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5/5
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5/5
GoogleAbsolutely brilliant company, I highly recommend them. April was primarily in charge of our case and she was at all times friendly and professional, always keeping us updated and following up on what needed doing.
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5/5
GoogleAmazing service, always kept me in the loop. When we had problems, Richard James and especially Chris was always on top to get things resolved. Brilliant, love you all so much and helping our dreams come true.
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5/5
GoogleExcellent service, keeping us informed at all times.
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5/5
GoogleHonest, straightforward advice teamed with excellent service. All the team are very professional. Can't recommend highly enough.
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5/5
GoogleExcellent service
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5/5
GoogleReally helpful and friendly office staff as well as the person that was showing us the house. Highly recommended
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5/5
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1/5
GoogleRating only, no written review.
5/5
GoogleVery friendly made you at ease
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1/5
GoogleAvoid
5/5
GoogleExcellent service from Sean Auchombit with the sale of my house . Absolute professional from start to finish.
1/5
GoogleEven one star is way too much! We have been left hanging to view the property and missed few other just to find out couple weeks later on website it was already rented out. Despite my husband's calls, me registering with their agency and their promises to call us back about the property. They might be good, but in wasting people time nothing more. Glad we have had that experience with renting from this estate agency, at least we know we will definitely avoid them to buy our house.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Richard James is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Richard James is among the RAN Awards 2025 winners.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2023, 2025.
RAN Awards by year, 2017 to 20232023 1 award RAN Awards 2023 winners
2019 1 award RAN Awards 2019 winners
2017 1 award RAN Awards 2017 winners
Source: RAN Awards 2025 winners, as published. Earlier years link to each year's list.
Richard James branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in three years, the group and its branches: 2023, 2025, 2026.
ESTAS awards by year, 2023 to 20252025 1 Best in Postcode ESTAS 2025 winners
2023 2 Best in Postcode across two branches ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Richard James and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Richard James and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2021, 2022, 2023, 2024, 2025.
British Property Awards by year, 2021 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2022 1 Gold The British Property Awards 2022 winners
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Richard James a message.
Irthlingborough has the most, with 908 reviews rated 4.8 out of 5, followed by Wellingborough with 337.
The two Richard James offices, by town:
Yes. In The Trusted Agent 2026 awards, Wellingborough won Trusted Agent. At the Trusted Agent Awards Night 2026 the group won Silver for East Midlands Estate Agency of the Year and Bronze for Best Agent, Customer Service. The group and its branches have also won 16 other industry awards since 2017.
